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Avaya Engineer Jobs (NOW HIRING)

Mendix Avaya Engineer

Boston, MA · Remote

$80 - $90/hr

Role: Mendix Avaya Engineer Location: MA (Remote) Client: Genesys Duration: 12+ Months Role Type: Contract Mandatory Skills: 1. Mendix Application Development & Custom Extensions: Expert-level ...

Deliver high-quality technical support for Avaya communication systems and products * Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and ...

Deliver high-quality technical support for Avaya communication systems and products * Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and ...

Avaya Integration Engineer Location: Richmond VA Position Type: Contract Position Basic Qualifications: - Bachelor's Degree or military experience - At least 3 years of experience in Contact Center ...

Avaya Developer Description: Should have good communication along with requirement analysis skills. Extensive programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and ...

Avaya Developer Description: Should have good communication along with requirement analysis skills. Extensive programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and ...

Senior Front End Engineer - Avaya Infinity Platform

OR · On-site +1

$114K - $158K/yr

The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels ... As a Senior Front End Engineer, you'll own features end-to-end: from architecture and ...

The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels ... You will bridge the gap between backend engineering and front-end storytelling, turning Avaya ...

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Avaya Engineer information

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How much do avaya engineer jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for avaya engineer in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What Does an Avaya Engineer Do?

Avaya is a multinational software and telecommunications company that develops and sells unifying communications solutions, such as voice over IP (VoIP) Technology, phone systems, system administration, and other technical tools. Avaya engineers may work for the Avaya corporation or an organization that utilizes the software. In this role, you design a central system based on your company's communication needs within their organization and with customers. This may include setting up an in-house call center, a network of remote answering lines, or a hybrid of both. Once the design is approved, you oversee the installation of the system and may be responsible for regular maintenance and repairs to ensure it continues to run properly.

What is the difference between Avaya Engineer vs VoIP Engineer?

AspectAvaya EngineerVoIP Engineer
CertificationsAvaya certifications, CCNA, CCNPCCNA, CCNP, Cisco certifications
Work EnvironmentTelecommunications, enterprise networksVoIP systems, enterprise and service provider networks
Industry UsageTelecom providers, large corporationsIT firms, telecom, service providers

Both roles involve managing voice communication systems, but Avaya Engineers specialize in Avaya platforms, while VoIP Engineers focus on various VoIP technologies across different vendors. The choice depends on the specific systems used by the employer.

What are Avaya Engineers?

Avaya Engineers are IT professionals who specialize in designing, implementing, maintaining, and troubleshooting Avaya communication systems, such as VoIP phone systems, contact centers, and unified communications platforms. They work with Avaya hardware and software to ensure seamless communication within organizations. Their responsibilities often include system configuration, upgrades, user support, and resolving technical issues to maintain optimal system performance.

What are the key skills and qualifications needed to thrive as an Avaya Engineer, and why are they important?

To thrive as an Avaya Engineer, you need in-depth knowledge of telephony systems, VoIP, networking fundamentals, and experience with Avaya platforms, usually validated by certifications like Avaya Certified Implementation Specialist (ACIS) or Avaya Certified Support Specialist (ACSS). Familiarity with Avaya Aura, Communication Manager, Session Manager, and troubleshooting tools is essential. Strong problem-solving abilities, attention to detail, and effective communication are vital soft skills for managing complex installations and client interactions. These skills ensure reliable deployment, maintenance, and support of Avaya solutions, leading to optimal system performance and customer satisfaction.

What are some common challenges Avaya Engineers face when managing large-scale communication systems?

Avaya Engineers working with large-scale communication systems often encounter challenges like integrating legacy infrastructure with newer Avaya solutions, ensuring system reliability during peak usage, and troubleshooting complex network issues that may impact voice quality or connectivity. Effective communication and collaboration with IT, network, and support teams are essential to quickly resolve incidents and implement updates or patches. Staying up-to-date with Avaya's evolving technologies and best practices helps engineers anticipate potential issues and optimize system performance.
What cities are hiring for Avaya Engineer jobs? Cities with the most Avaya Engineer job openings:
What are the most commonly searched types of Avaya Engineer jobs? The most popular types of Avaya Engineer jobs are:
What states have the most Avaya Engineer jobs? States with the most job openings for Avaya Engineer jobs include:
What job categories do people searching Avaya Engineer jobs look for? The top searched job categories for Avaya Engineer jobs are:
Infographic showing various Avaya Engineer job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 81% Physical, 9% Hybrid, and 10% Remote job distribution, with an average salary of $99,164 per year, or $47.7 per hour.
Mendix Avaya Engineer

Mendix Avaya Engineer

TMS

Boston, MA • Remote

$80 - $90/hr

Contractor

Posted 2 days ago


Job description

Role: Mendix Avaya Engineer
Location: MA (Remote)
Client: Genesys
Duration: 12+ Months
Role Type: Contract
 

Job Description
Mandatory Skills:
1. Mendix Application Development & Custom Extensions: Expert-level mastery of Mendix Studio Pro including Rapid Development, complex Microflow/Nanoflow logic and Domain Model optimization.
2. Java Actions: Ability to write custom Java Actions within Mendix to handle specialized Avaya SDK requirements or protocols that are not supported out-of-the-box.
3. Experience building or customizing Pluggable Widgets using React/JavaScript to create bespoke communication interfaces.
4. Avaya Ecosystem Mastery: Deep hands-on experience with the Avaya products like Aura, CMS, Communication Manager Elite, etc.
5. Advanced experience of VoIP and SIP protocols.
6. Mastery of REST and SOAP APIs specifically for bridging Web Services with legacy telephony hardware.
7. Experience deploying Mendix on AWS or Azure

Note
Role Overview
We are looking for a highly specialized Mendix Avaya Engineer to lead the convergence of rapid application development and enterprise-grade communication infrastructure. This is a mission-critical "hybrid" role where you will bridge the gap between low-code agility and the robust requirements of real-time telephony.
 
You will be responsible for building high-performance, user-centric applications on the Mendix platform that communicate directly with Avaya Unified Communications (UC) and Contact Center (CC) ecosystems. Your work will empower agents and stakeholders with custom dashboards, automated workflows, and seamless omnichannel experiences.