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Avaya Engineer Jobs (NOW HIRING)

Collabera

Avaya Engineer

Charlotte, NC · On-site

Job Title: Avaya Engineer Location: Charlotte,NC Work Arrangement:3days in Office (Hybrid ) Client Industry: Banking Duration: 12 -18 months Contract Schedule: Monday to Friday QUICK INTERVIEW

TMS

Mendix Avaya Engineer

Boston, MA · Remote

$80 - $90/hr

Role: Mendix Avaya Engineer Location: MA (Remote) Client: Genesys Duration: 12+ Months Role Type: Contract Mandatory Skills: 1. Mendix Application Development & Custom Extensions: Expert-level ...

Worldwide TechServices

Avaya Engineer

Evansville, IN · On-site

$60K/yr

Deliver high-quality technical support for Avaya communication systems and products * Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and ...

Worldwide TechServices

Avaya Engineer

Evansville, IN · On-site

Deliver high-quality technical support for Avaya communication systems and products * Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and ...

LTIMindtree

Avaya Contact Center Engineer

Chicago, IL · On-site

Avaya Contact Center Engineer Location : Chicago , IL (Hybrid role 3 days/week from day1) Salary : Market Rate Seeking a Senior Specialist with 7 to 11 years of experience in Avaya Contact enter ...

Conch Technologies Inc

Avaya Engineer ( AI/ML )

Phoenix, AZ · On-site

$96K - $132K/yr

Avaya Engineer ( AI/ML ) Location: Phoenix, AZ, Charlotte, NC, and Sunrise, FL ( Onsite 5 days a week ) Duration: 12+ Months Contract Required Skills We are seeking experienced Software Engineers ...

LTIMindtree

Avaya Contact Center Engineer

Chicago, IL · On-site

Avaya Contact Center Engineer Location : Chicago , IL (Hybrid role 3 days/week from day1) Salary : Market Rate Seeking a Senior Specialist with 7 to 11 years of experience in Avaya Contact enter ...

ConfigUSA

Avaya Developer

Las Vegas, NV · On-site

Avaya Developer Description: Should have good communication along with requirement analysis skills. Extensive programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and ...

Avaya

Senior Front End Engineer - Avaya Infinity Platform

OR · On-site +1

$114K - $158K/yr

The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels ... As a Senior Front End Engineer, you'll own features end-to-end: from architecture and ...

Avaya

SD

$157K - $207K/yr

The Avaya Infinity platform unifies fragmented customer experiences, connecting the channels ... Software Engineering About the Job Senior Data Engineer Location: Irving, Texas Job Duties: Avaya ...

Bowhead

Avaya UC Infrastructure Engineer

NJ · On-site

Overview Avaya UC Infrastructure Engineer (2026-24845-F): Bowhead seeks an experienced Avaya UC Infrastructure Engineer to support Base Telecommunications System operations at Joint Base McGuire-Dix ...

Stem Xpert

Avaya-CM

Fishers, IN

Company Description Experience with Avaya CM administration, configuration ... Call management Systems (CMS Call Reporting), Call Center Design, Programming, and Administration.

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Avaya Engineer information

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How much do avaya engineer jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for avaya engineer in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What Does an Avaya Engineer Do?

Avaya is a multinational software and telecommunications company that develops and sells unifying communications solutions, such as voice over IP (VoIP) Technology, phone systems, system administration, and other technical tools. Avaya engineers may work for the Avaya corporation or an organization that utilizes the software. In this role, you design a central system based on your company's communication needs within their organization and with customers. This may include setting up an in-house call center, a network of remote answering lines, or a hybrid of both. Once the design is approved, you oversee the installation of the system and may be responsible for regular maintenance and repairs to ensure it continues to run properly.

What is the difference between Avaya Engineer vs VoIP Engineer?

AspectAvaya EngineerVoIP Engineer
CertificationsAvaya certifications, CCNA, CCNPCCNA, CCNP, Cisco certifications
Work EnvironmentTelecommunications, enterprise networksVoIP systems, enterprise and service provider networks
Industry UsageTelecom providers, large corporationsIT firms, telecom, service providers

Both roles involve managing voice communication systems, but Avaya Engineers specialize in Avaya platforms, while VoIP Engineers focus on various VoIP technologies across different vendors. The choice depends on the specific systems used by the employer.

What are Avaya Engineers?

Avaya Engineers are IT professionals who specialize in designing, implementing, maintaining, and troubleshooting Avaya communication systems, such as VoIP phone systems, contact centers, and unified communications platforms. They work with Avaya hardware and software to ensure seamless communication within organizations. Their responsibilities often include system configuration, upgrades, user support, and resolving technical issues to maintain optimal system performance.

What are the key skills and qualifications needed to thrive as an Avaya Engineer, and why are they important?

To thrive as an Avaya Engineer, you need in-depth knowledge of telephony systems, VoIP, networking fundamentals, and experience with Avaya platforms, usually validated by certifications like Avaya Certified Implementation Specialist (ACIS) or Avaya Certified Support Specialist (ACSS). Familiarity with Avaya Aura, Communication Manager, Session Manager, and troubleshooting tools is essential. Strong problem-solving abilities, attention to detail, and effective communication are vital soft skills for managing complex installations and client interactions. These skills ensure reliable deployment, maintenance, and support of Avaya solutions, leading to optimal system performance and customer satisfaction.

What are some common challenges Avaya Engineers face when managing large-scale communication systems?

Avaya Engineers working with large-scale communication systems often encounter challenges like integrating legacy infrastructure with newer Avaya solutions, ensuring system reliability during peak usage, and troubleshooting complex network issues that may impact voice quality or connectivity. Effective communication and collaboration with IT, network, and support teams are essential to quickly resolve incidents and implement updates or patches. Staying up-to-date with Avaya's evolving technologies and best practices helps engineers anticipate potential issues and optimize system performance.
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Avaya Engineer jobs near you
Infographic showing various Avaya Engineer job openings in the United States as of July 2026, with employment types broken down into 65% Full Time, 2% Temporary, and 33% Contract. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $99,164 per year, or $47.7 per hour.
Avaya Engineer

Avaya Engineer

Collabera

Charlotte, NC • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Job Title: Avaya Engineer Location: Charlotte,NC Work Arrangement:3days in Office (Hybrid ) Client Industry: Banking Duration: 12 -18 months Contract Schedule: Monday to Friday QUICK INTERVIEW !! About the Role We are hiring an Avaya Engineer Day to Day: The position will reside in Real Time Collaboration Contact Center Engineering team directly supporting Architecture and Engineering functions for Contact Center products and solutions. Responsible for development of program schedule, program tasks, communication materials for senior leadership and Contact Center engineering documentation in relation to fast moving programs. Provide local software and hardware support requiring complex integrated configurations in the areas of; Avaya Communications Manager and Avaya PBX (call routing, Cisco Unity Connection integration, AES, CMS, one-X), Sonus/Ribbon, LAN/WAN, VoIP, SIP//Session Management//Avaya Media Server. Assist in the development of project supporting documentation/information to include Bill of Materials (BOMs), cost estimates and equipment placement requests Provide program guidance and develop program timelines from an engineering point of view in partnership with our program delivery team. Directly support business initiated projects. Direct and communicate with leadership on status of programs and open issues. Develop ROM/SOW quotes for projects for equipment placement, licensing Must Haves: 8+ years of Call Center Experience Strong knowledge of Avaya ACM, Avaya CMS, Avaya Session Manager Avaya Communication Manager is a MUST and the need to be STRONG Proficiency with Aspect, NICE voice recording, IVR, dialers, Genesys IVR and VoIP IVR & Broadsoft Knowledge of CTI, LAN/WAN, and switches and routers SIP understanding Hourly Rate: 65$-70$ per hour This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable) About Us At Collabera, we don’t just offer jobs—we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact. Ready to Apply? Apply now or reach out to Pritam Palai at pritam.palai@collabera.com for more information. We look forward to speaking with you!

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