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Avaya Engineer Jobs in Arizona (NOW HIRING)

Avaya Engineer ( AI/ML )

Phoenix, AZ · On-site

$96K - $132K/yr

Avaya Engineer ( AI/ML ) Location: Phoenix, AZ, Charlotte, NC, and Sunrise, FL ( Onsite 5 days a week ) Duration: 12+ Months Contract Required Skills We are seeking experienced Software Engineers ...

Avaya * Cisco Contact Center * LivePerson * Experience designing and supporting IVR and call ... Support DevOps processes utilizing GitHub, GitHub Actions, and CI/CD pipelines Ideal Candidate A ...

... Avaya/Bus. Partner voice designs Partner with Client Project Managers to develop proposals for ... Provide SPOC for all voice engineering related issues in support of the Honeywell engagement ...

... Engineering or related field preferred • Experience with Fortinet network and management systems ... Avaya or AWS Connect voice solutions Key Responsibilities • Works with Manager of Network and ...

Partner with Solution Engineers and cross-functional teams to shape technical strategy and account ... Familiarity with key competitors such as Genesys, Amazon, Five 9, InContact, Avaya * Some travel ...

Partner with Solution Engineers and cross-functional teams to shape technical strategy and account ... Familiarity with key competitors such as Genesys, Amazon, Five 9, InContact, Avaya * Some travel ...

Avaya Engineer information

See Arizona salary details

$26

$44

$67

How much do avaya engineer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for avaya engineer in Arizona is $44.43, according to ZipRecruiter salary data. Most workers in this role earn between $35.87 and $56.88 per hour, depending on experience, location, and employer.

What does an Avaya engineer do?

Avaya is a multinational software and telecommunications company that develops and sells unifying communications solutions, such as voice over IP (VoIP) Technology, phone systems, system administration, and other technical tools. Avaya engineers may work for the Avaya corporation or an organization that utilizes the software. In this role, you design a central system based on your company's communication needs within their organization and with customers. This may include setting up an in-house call center, a network of remote answering lines, or a hybrid of both. Once the design is approved, you oversee the installation of the system and may be responsible for regular maintenance and repairs to ensure it continues to run properly.

What is the difference between Avaya Engineer vs VoIP Engineer?

AspectAvaya EngineerVoIP Engineer
CertificationsAvaya certifications, CCNA, CCNPCCNA, CCNP, Cisco certifications
Work EnvironmentTelecommunications, enterprise networksVoIP systems, enterprise and service provider networks
Industry UsageTelecom providers, large corporationsIT firms, telecom, service providers

Both roles involve managing voice communication systems, but Avaya Engineers specialize in Avaya platforms, while VoIP Engineers focus on various VoIP technologies across different vendors. The choice depends on the specific systems used by the employer.

What is an Avaya engineer?

Avaya Engineers are IT professionals who specialize in designing, implementing, maintaining, and troubleshooting Avaya communication systems, such as VoIP phone systems, contact centers, and unified communications platforms. They work with Avaya hardware and software to ensure seamless communication within organizations. Their responsibilities often include system configuration, upgrades, user support, and resolving technical issues to maintain optimal system performance.

What are the key skills and qualifications needed to thrive as an Avaya engineer, and why are they important?

To thrive as an Avaya Engineer, you need in-depth knowledge of telephony systems, VoIP, networking fundamentals, and experience with Avaya platforms, usually validated by certifications like Avaya Certified Implementation Specialist (ACIS) or Avaya Certified Support Specialist (ACSS). Familiarity with Avaya Aura, Communication Manager, Session Manager, and troubleshooting tools is essential. Strong problem-solving abilities, attention to detail, and effective communication are vital soft skills for managing complex installations and client interactions. These skills ensure reliable deployment, maintenance, and support of Avaya solutions, leading to optimal system performance and customer satisfaction.

What are some common challenges Avaya engineers face when managing large-scale communication systems?

Avaya Engineers working with large-scale communication systems often encounter challenges like integrating legacy infrastructure with newer Avaya solutions, ensuring system reliability during peak usage, and troubleshooting complex network issues that may impact voice quality or connectivity. Effective communication and collaboration with IT, network, and support teams are essential to quickly resolve incidents and implement updates or patches. Staying up-to-date with Avaya's evolving technologies and best practices helps engineers anticipate potential issues and optimize system performance.
What are the most commonly searched types of Avaya Engineer jobs in Arizona? The most popular types of Avaya Engineer jobs in Arizona are:
What job categories do people searching Avaya Engineer jobs in Arizona look for? The top searched job categories for Avaya Engineer jobs in Arizona are:
What cities in Arizona are hiring for Avaya Engineer jobs? Cities in Arizona with the most Avaya Engineer job openings:
What are popular job titles related to Avaya Engineer jobs in AZ? For Avaya Engineer jobs in AZ, the most frequently searched job titles are:
Infographic showing various Avaya Engineer job openings in Arizona as of August 2026, with employment types broken down into 57% Full Time, 3% Temporary, and 40% Contract. Highlights an 89% In-person, 3% Hybrid, and 8% Remote job distribution, with an average salary of $92,410 per year, or $44.4 per hour.

Avaya Engineer ( AI/ML )

Conch Technologies Inc

Phoenix, AZ • On-site

$96K - $132K/yr

Contractor

Re-posted 22 days ago


Job description

Hi
 
Greetings from Conch Technologies
 
Position: Avaya Engineer ( AI/ML )
Location: Phoenix, AZ, Charlotte, NC, and Sunrise, FL ( Onsite 5 days a week ) 
Duration: 12+ Months Contract 
Required Skills 

We are seeking experienced Software Engineers with strong expertise in Python or Java development and hands-on experience building AI-powered Contact Center solutions.

Must-Have Experience 
  • Strong development experience in Python and/or Java
  • Experience with API development and Microservices Architecture
  • Hands-on experience with AI/ML and Natural Language Processing (NLP)
  • Experience working with GitHubGitHub Actions, and CI/CD pipelines
  • Experience with Five9 Contact Center Platform
  • Experience with contact center call routing and orchestration
  • Hands-on experience with:
    • Google Cloud Platform (GCP)
    • Google Contact Center AI (CCAI)
    • Google Intelligent Virtual Agent (IVA)
    • Voice Analytics and Conversational AI solutions
Preferred Experience 
  • Contact center technologies such as:
    • Avaya
    • Cisco Contact Center
    • LivePerson
  • Experience designing and supporting IVR and call-routing solutions
  • Experience integrating AI-driven voice and chat platforms into enterprise environments
Key Responsibilities 
  • Design, develop, and support AI-powered contact center applications
  • Build scalable APIs and microservices using Python or Java
  • Implement NLP, AI/ML, and conversational AI capabilities
  • Integrate Five9 and Google CCAI/IVA solutions with enterprise systems
  • Enhance call routing, voice analytics, and customer engagement experiences
  • Support DevOps processes utilizing GitHub, GitHub Actions, and CI/CD pipelines
Ideal Candidate 

A strong software engineer with deep Python/Java expertise and hands-on experience in Contact Center technologies, particularly Five9, Google CCAI/IVA, NLP, AI/ML, APIs, and Microservices.

 

Thanks & Regards,

Ash | Ash@Conchtech.com

+1 901 444 3152