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Avaya Jobs in Arizona (NOW HIRING)

Conch Technologies Inc

Avaya Engineer ( AI/ML )

Phoenix, AZ · On-site

$96K - $132K/yr

Avaya Engineer ( AI/ML ) Location: Phoenix, AZ, Charlotte, NC, and Sunrise, FL ( Onsite 5 days a week ) Duration: 12+ Months Contract Required Skills We are seeking experienced Software Engineers ...

Fabergent

Avaya Dialer Administrator

Phoenix, AZ

Strong verbal and written communication skills to effectively interact with internal and external customers Previous experience with Avaya and/or Genesys Outbound Dialing Platforms a plus Knowledge ...

Sonsoft Inc

VOIP TECHNICAL SUPPORT

Tempe, AZ

Attend client meetings for existing and potential projects Gather business requirements and interpret into high level technical solution Review and verify accuracy of Avaya/Bus. Partner voice designs ...

EMCOR Group, Inc.

Telecomm/VoIP Manager

Tolleson, AZ · On-site

$105K - $118K/yr

... Avaya Session Border Controllers) • In depth knowledge of SIP and H.323 Signaling protocols • Demonstrated experience supporting an Enterprise SIP trunking infrastructure • Knowledge of ...

EMCOR Group Inc

EMCOR Group, Inc.

Tolleson, AZ · On-site

$105K - $118K/yr

... Avaya Session Border Controllers) • In depth knowledge of SIP and H.323 Signaling protocols • Demonstrated experience supporting an Enterprise SIP trunking infrastructure • Knowledge of ...

Conch Technologies Inc

AI/ML NLP Engineer

Phoenix, AZ · On-site

Avaya * Cisco Contact Center * LivePerson * Experience designing and supporting IVR and call-routing solutions * Experience integrating AI-driven voice and chat platforms into enterprise environments ...

Collabera

Technology Architect

Phoenix, AZ · On-site

Good understanding of Cross platform integration (Cisco , Avaya , Aspect etc.) is preferred * At least 5 years of experience in project execution * Experience in defining new architectures and ...

Collabera

Technology Architect

Phoenix, AZ · On-site

Good understanding of Cross platform integration (Cisco , Avaya , Aspect etc.) is preferred • At least 5 years of experience in project execution • Experience in defining new architectures and ...

Peraton

Systems Administrator

Fort Huachuca, AZ · On-site

$66K - $106K/yr

Experience with Avaya, CUCM, Oracle, or Ribbon VOIP devices * Familiarity with security policies and compliance standards within enterprise environments. Peraton Overview Peraton is a next-generation ...

Peraton

Systems Administrator

Fort Huachuca, AZ · On-site

$66K - $106K/yr

Experience with Avaya, CUCM, Oracle, or Ribbon VOIP devices * Familiarity with security policies and compliance standards within enterprise environments. Peraton Overview Peraton is a next-generation ...

Peraton

Systems Administrator

Fort Huachuca, AZ · On-site

$66 - $106/hr

Experience with Avaya, CUCM, Oracle, or Ribbon VOIP devices * Familiarity with security policies and compliance standards within enterprise environments. Peraton Overview Peraton is a next-generation ...

Peraton

Systems Administrator

Fort Huachuca, AZ · On-site

$66K - $106K/yr

Experience with Avaya, CUCM, Oracle, or Ribbon VOIP devices * Familiarity with security policies and compliance standards within enterprise environments. Peraton Overview Peraton is a next-generation ...

Peraton

Systems Administrator

Fort Huachuca, AZ · On-site

$66K - $106K/yr

Experience with Avaya, CUCM, Oracle, or Ribbon VOIP devices * Familiarity with security policies and compliance standards within enterprise environments. Peraton Overview Peraton is a next-generation ...

Peraton

Systems Administrator

Fort Huachuca, AZ

$66K - $106K/yr

Experience with Avaya, CUCM, Oracle, or Ribbon VOIP devices * Familiarity with security policies and compliance standards within enterprise environments. Peraton Overview Peraton is a next-generation ...

Peraton

Systems Administrator

Fort Huachuca, AZ · On-site

$66K - $106K/yr

Experience with Avaya, CUCM, Oracle, or Ribbon VOIP devices * Familiarity with security policies and compliance standards within enterprise environments. Peraton Overview Peraton is a next-generation ...

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How much do avaya jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for avaya in Arizona is $44.43, according to ZipRecruiter salary data. Most workers in this role earn between $35.87 and $56.88 per hour, depending on experience, location, and employer.

What is an Avaya specialist?

An Avaya specialist is an IT professional who is skilled in installing, configuring, maintaining, and troubleshooting Avaya communication systems such as phone systems, contact centers, and unified communications solutions. They ensure that businesses can effectively use Avaya products for voice, video, messaging, and collaboration. Avaya specialists may also provide user training, technical support, and integration with other IT systems. Their expertise helps organizations maintain reliable communication infrastructure and address any issues that arise.

What are the key skills and qualifications needed to thrive as an Avaya engineer?

To thrive as an Avaya Engineer, you need strong knowledge of telephony systems, VoIP, networking, and typically a relevant degree or Avaya certifications like ACIS or ACSS. Familiarity with Avaya platforms (Aura, IP Office), troubleshooting tools, and network monitoring systems is essential. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and work well with clients and teams. These skills are crucial for ensuring reliable communication solutions and maintaining seamless business operations.

What are some common challenges faced by Avaya support engineers, and how can they be addressed?

Avaya support engineers often encounter challenges such as troubleshooting complex telecommunication systems, managing multiple client requests, and staying updated with the latest software releases. To address these, engineers typically rely on strong problem-solving skills, effective communication with cross-functional teams, and ongoing training provided by Avaya. Collaborating closely with network administrators and end-users also helps in quickly identifying and resolving issues, ensuring minimal disruption to business operations.

What is the difference between Avaya vs Cisco Collaboration Engineer?

AspectAvayaCisco Collaboration Engineer
CertificationsAvaya Certified Support Specialist, Avaya Aura certificationsCisco CCNA Collaboration, CCNP Collaboration
Work EnvironmentTelecommunications and VoIP systems in enterprise settingsUnified communications, VoIP, and collaboration solutions in enterprise networks
Industry UsageCommon in contact centers and customer service environmentsWidely used in corporate communication and collaboration infrastructure

Both Avaya and Cisco Collaboration Engineers work with VoIP and unified communication systems in enterprise environments. While Avaya specialists focus on Avaya-specific platforms like Avaya Aura, Cisco Collaboration Engineers work with Cisco's collaboration solutions such as Cisco Unified Communications Manager. The choice depends on the company's existing infrastructure and preferred vendor solutions.

What are popular job titles related to Avaya jobs in Arizona?

For Avaya jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Avaya jobs in Arizona look for?

The top searched job categories for Avaya jobs in Arizona are:

What cities in Arizona are hiring for Avaya jobs?

Cities in Arizona with the most Avaya job openings:

Avaya jobs near you
Infographic showing various Avaya job openings in Arizona as of August 2026, with employment types broken down into 73% Full Time, and 27% Contract. Highlights an 89% In-person, 2% Hybrid, and 9% Remote job distribution, with an average salary of $92,410 per year, or $44.4 per hour.

Telecommunications Tech III AVAYA

Valleywise Health System

Phoenix, AZ • On-site

$28.08 - $41.42/hr

Other

Re-posted 14 days ago

Valleywise Health rating

7.5

Company rating: 7.5 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

192nd of 898 rated healthcare providers

Job description

Under the general direction and supervision of the IT Service Delivery Manager, this position is responsible to maintain and support the Valleywise Health AVAYA telecommunications network, ensuring that customer needs and production schedules are met with optimal up-time. This position will oversee the support of all existing telecommunications systems as well as take a lead role to assist the Telecommunications engineering team through planning, implementation, and support for future VoIP telecommunications improvements. At times, the position may be asked to provide general network support and build-outs including security, routing, switching, wireless, and other network related duties. The position will be responsible to correspond with vendors to troubleshoot connectivity issues; work with on-site telecommunications vendors on issues and customer needs, as well as advancing knowledge on the support of new systems.
Hourly Pay Rate: $28.08 - $41.42
Not a Remote Position; On-Site
Qualifications
Education:
  • Requires a high school diploma or GED. An Associate's degree or higher, in Information Technology or related field is preferred.

Experience:
  • Must have a minimum two (2) years' experience providing telecommunications hardware and software support; OR an Associate's degree or higher in an IT related field plus one (1) year of telecommunications hardware and software support experience.
  • Support experience should include knowledge of most, if not all of the following: Avaya PBX telephone systems, Avaya media servers, AVST voice mail system, call accounting, call recording, call centers and ACD design, voice circuitry, VOIP, ASCOM and Nurse Call systems and Desktop operating systems.
  • Installation/maintenance/administration of Avaya, AVST voicemail, VoIP, and ACD systems.

Certification/Licensure:
  • Must possess and maintain a valid Arizona driver's license.
  • ITIL Foundations, VoIP/Cisco/Avaya systems certifications preferred.
  • Certification in additional systems or technologies may be required as necessary.
  • Must have a valid fingerprint clearance card issued by the Arizona Department of Public Safety OR submit a completed Affidavit at time of hire. Must complete fingerprint clearance card application within seven (7) days of hire date. Must present actual card within 90 days of applying for fingerprint clearance card.
  • This position requires operation of a vehicle. Employment is contingent upon meeting the driving eligibility standards outlined in the Valleywise Health Vehicle Use Policy (VUP).

Knowledge, Skills & Abilities:
  • Must be able to perform root cause analysis of user incidents with telecommunications systems, hardware and software applications.
  • Must have knowledge and understanding of the voice infrastructure with expert level testing and trouble-shooting skills on phone systems and voice circuits, and experience with VoIP and TDM telecommunication technologies.
  • Requires knowledge and hands on experience with IP telephony and knowledge of how they interface with data networks, wide area & local area networks, PBX and voice mail systems hardware and software with specific programming experience with the Avaya PBX, including VoIP stations, trunks, uniform dial plan, and routing in an intricate network.
  • Must be able to demonstrate the ability to professionally handle multiple user requests with different priorities and deadlines.
  • Requires familiarity of ITSM processes and best practices.
  • Must be able to follow procedures for tracking, resolving and reporting problems through automated tracking system.
  • Must be able to work with minimal supervision on multiple concurrent projects.
  • Must use common courtesies when interacting with others; and treat all customers with the utmost respect and has empathy when dealing with difficult customers.
  • Attention to detail and excellent customer service skills are essential.
  • Must be able to communicate clearly, both orally and in writing, capable of training users, making presentations and able to write system and user documentation.
  • Must be willing to participate in a 7x24 on-call rotation performing weekend and after-hours support.
  • Requires the ability to read, write and speak effectively in English.

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