ZipRecruiter

Log In

1

Avaya Jobs (NOW HIRING)

Collabera LLC

Avaya Engineer

Charlotte, NC · On-site

Job Title: Avaya Engineer Location: Charlotte,NC Work Arrangement:3days in Office (Hybrid ) Client Industry: Banking Duration: 12 -18 months Contract Schedule: Monday to Friday QUICK INTERVIEW

Collabera

Avaya Engineer

Charlotte, NC · On-site

Job Title: Avaya Engineer Location: Charlotte,NC Work Arrangement:3days in Office (Hybrid ) Client Industry: Banking Duration: 12 -18 months Contract Schedule: Monday to Friday QUICK INTERVIEW

Pyramid Consulting

Avaya Engineer

Saint Louis, MO · On-site

Avaya Engineer With Business Analysis Skills Immediate need for an Avaya Engineer with Business Analysis skills for a position in the IT industry. This is a 10+ months contract opportunity with ...

Worldwide TechServices

Avaya Engineer

Evansville, IN

Deliver high-quality technical support for Avaya communication systems and products * Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and ...

Worldwide TechServices

Avaya Engineer

Evansville, IN · On-site

$60K/yr

Deliver high-quality technical support for Avaya communication systems and products * Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and ...

TMS

Mendix Avaya Engineer

Boston, MA · Remote

$80 - $90/hr

Role: Mendix Avaya Engineer Location: MA (Remote) Client: Genesys Duration: 12+ Months Role Type: Contract Mandatory Skills: 1. Mendix Application Development & Custom Extensions: Expert-level ...

LTIMindtree

Avaya Contact Center Engineer

Chicago, IL · On-site

Avaya Contact Center Engineer Location : Chicago , IL (Hybrid role 3 days/week from day1) Salary : Market Rate Seeking a Senior Specialist with 7 to 11 years of experience in Avaya Contact enter ...

Avaya

Senior Front End Engineer - Avaya Infinity Platform

OR · On-site +1

$114K - $158K/yr

The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee ...

Radford Global

Avaya Integration Engineer

Richmond, VA · On-site

Avaya Integration Engineer Location: Richmond VA Position Type: Contract Position Basic Qualifications: - Bachelor's Degree or military experience - At least 3 years of experience in Contact Center ...

Metabyte

Avaya Manager

Providence, RI · On-site

Avaya Manager Metabyte is a leading technology services company trusted by Fortune 500, mid-market enterprises and startups worldwide. We provide product development and support services to ...

Stem Xpert

Avaya-CM

Fishers, IN · On-site

Company Description Experience with Avaya CM administration, configuration. Call management Systems (CMS Call Reporting), Call Center Design, Programming, and Administration. Hardware Analysis and ...

ConfigUSA

Avaya Developer

Las Vegas, NV · On-site

Avaya Developer Description: Should have good communication along with requirement analysis skills. Extensive programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and ...

Apply Early

360 IT Professionals

Avaya Administrator

Lansing, MI · On-site

This includes the Avaya switch software that defines service options (e.g. number of lines, long distance calling privileges, characteristics of call centers, voicemail options, etc.) Knowledge of ...

Genesis10

Avaya Administrator

Charlotte, NC · On-site

$59.72 - $67.72/hr

Genesis10 is currently seeking a Sr. Avaya Administrator with our client in the financial industry located in Charlotte, NC, Jersey City, NJ, and Jacksonville, FL. This is a 12+ month contract ...

next page

Showing results 1-20

All JobsAvaya Jobs

Avaya information

See salary details

$28

$47

$72

How much do avaya jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for avaya in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What are some common challenges faced by Avaya support engineers, and how can they be addressed?

Avaya support engineers often encounter challenges such as troubleshooting complex telecommunication systems, managing multiple client requests, and staying updated with the latest software releases. To address these, engineers typically rely on strong problem-solving skills, effective communication with cross-functional teams, and ongoing training provided by Avaya. Collaborating closely with network administrators and end-users also helps in quickly identifying and resolving issues, ensuring minimal disruption to business operations.

What are the key skills and qualifications needed to thrive as an Avaya Engineer, and why are they important?

To thrive as an Avaya Engineer, you need strong knowledge of telephony systems, VoIP, networking, and typically a relevant degree or Avaya certifications like ACIS or ACSS. Familiarity with Avaya platforms (Aura, IP Office), troubleshooting tools, and network monitoring systems is essential. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and work well with clients and teams. These skills are crucial for ensuring reliable communication solutions and maintaining seamless business operations.

What is an Avaya specialist and what do they do?

An Avaya specialist is an IT professional who is skilled in installing, configuring, maintaining, and troubleshooting Avaya communication systems such as phone systems, contact centers, and unified communications solutions. They ensure that businesses can effectively use Avaya products for voice, video, messaging, and collaboration. Avaya specialists may also provide user training, technical support, and integration with other IT systems. Their expertise helps organizations maintain reliable communication infrastructure and address any issues that arise.

What is the difference between Avaya vs Cisco Collaboration Engineer?

AspectAvayaCisco Collaboration Engineer
CertificationsAvaya Certified Support Specialist, Avaya Aura certificationsCisco CCNA Collaboration, CCNP Collaboration
Work EnvironmentTelecommunications and VoIP systems in enterprise settingsUnified communications, VoIP, and collaboration solutions in enterprise networks
Industry UsageCommon in contact centers and customer service environmentsWidely used in corporate communication and collaboration infrastructure

Both Avaya and Cisco Collaboration Engineers work with VoIP and unified communication systems in enterprise environments. While Avaya specialists focus on Avaya-specific platforms like Avaya Aura, Cisco Collaboration Engineers work with Cisco's collaboration solutions such as Cisco Unified Communications Manager. The choice depends on the company's existing infrastructure and preferred vendor solutions.

More about Avaya jobs
What cities are hiring for Avaya jobs? Cities with the most Avaya job openings:
What are the most commonly searched types of Avaya jobs? The most popular types of Avaya jobs are:
What states have the most Avaya jobs? States with the most job openings for Avaya jobs include:
What job categories do people searching Avaya jobs look for? The top searched job categories for Avaya jobs are:
Avaya jobs near you
Infographic showing various Avaya job openings in the United States as of June 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 72% In-person, 7% Hybrid, and 21% Remote job distribution, with an average salary of $99,164 per year, or $47.7 per hour.
Avaya Engineer

Avaya Engineer

Collabera LLC

Charlotte, NC • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Key responsibilities

  • Provide local software and hardware support requiring complex integrated configurations for Avaya Communications Manager, Avaya PBX, and related technologies.

  • Develop program schedules, program tasks, communication materials, and engineering documentation for Contact Center products and solutions.

  • Assist in the development of project supporting documentation including Bill of Materials, cost estimates, and equipment placement requests.

Job description

Job Title: Avaya Engineer


Location: Charlotte,NC
Work Arrangement:3days in Office (Hybrid )
Client Industry: Banking
Duration: 12 -18 months Contract
Schedule: Monday to Friday


QUICK INTERVIEW !!


About the Role


We are hiring an Avaya Engineer


Day to Day:







    • The position will reside in Real Time Collaboration Contact Center Engineering team directly supporting Architecture and Engineering functions for Contact Center products and solutions.

    • Responsible for development of program schedule, program tasks, communication materials for senior leadership and Contact Center engineering documentation in relation to fast moving programs.

    • Provide local software and hardware support requiring complex integrated configurations in the areas of; Avaya Communications Manager and Avaya PBX (call routing, Cisco Unity Connection integration, AES, CMS, one-X), SonRibbon, LAN/WAN, VoIP, SIP//Session Management//Avaya Media Server.

    • Assist in the development of project supporting documentation/information to include Bill of Materials (BOMs), cost estimates and equipment placement requests

    • Provide program guidance and develop program timelines from an engineering point of view in partnership with our program delivery team.

    • Directly support business initiated projects.

    • Direct and communicate with leadership on status of programs and open issues.

    • Develop ROM/SOW quotes for projects for equipment placement, licensing





Must Haves:



    • 8+ years of Call Center Experience

    • Strong knowledge of Avaya ACM, Avaya CMS, Avaya Session Manager


    • Avaya Communication Manager is a MUST and the need to be STRONG


    • Proficiency with Aspect, NICE voice recording, IVR, dialers, Genesys IVR and VoIP IVR & Broadsoft

    • Knowledge of CTI, LAN/WAN, and switches and routers

    • SIP understanding




Hourly Rate: 65$-70$ per hour
This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.


Benefits:


The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)



About Us


At Collabera, we don t just offer jobs we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.


Ready to Apply?


Apply now or reach out to Pritam Palai at for more information. We look forward to speaking with you!

Apply