ZipRecruiter

Log In

1

Avaya Jobs (NOW HIRING)

Worldwide TechServices

Avaya Engineer

Evansville, IN · On-site

$60K/yr

Deliver high-quality technical support for Avaya communication systems and products * Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and ...

Worldwide TechServices

Avaya Engineer

Evansville, IN

Deliver high-quality technical support for Avaya communication systems and products * Troubleshoot and resolve complex issues related to Avaya platforms, including IP Office and Aura * Analyze and ...

Genesis10

Avaya Administrator

Jersey City, NJ · On-site

$63.68 - $71.68/hr

Genesis10 is currently seeking an Avaya Administrator for an onsite position with a Global Financial Institution located in Jersey City, NJ, Charlotte, NC or Jacksonville, FL. This is a 12+ month ...

New

Genesis10

Avaya Administrator

Jersey City, NJ · On-site

$63.68 - $71.68/hr

Genesis10 is currently seeking an Avaya Administrator for an onsite position with a Global Financial Institution located in Jersey City, NJ, Charlotte, NC or Jacksonville, FL. This is a 12+ month ...

New

LTIMindtree

Avaya Contact Center Engineer

Chicago, IL · On-site

Avaya Contact Center Engineer Location : Chicago , IL (Hybrid role 3 days/week from day1) Salary : Market Rate Seeking a Senior Specialist with 7 to 11 years of experience in Avaya Contact enter ...

TMS

Mendix Avaya Engineer

Boston, MA · Remote

$80 - $90/hr

Role: Mendix Avaya Engineer Location: MA (Remote) Client: Genesys Duration: 12+ Months Role Type: Contract Mandatory Skills: 1. Mendix Application Development & Custom Extensions: Expert-level ...

LTIMindtree

Avaya Contact Center Engineer

Chicago, IL · On-site

Avaya Contact Center Engineer Location : Chicago , IL (Hybrid role 3 days/week from day1) Salary : Market Rate Seeking a Senior Specialist with 7 to 11 years of experience in Avaya Contact enter ...

Avaya

Senior Front End Engineer - Avaya Infinity Platform

OR · On-site +1

$114K - $158K/yr

The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee ...

Stem Xpert

Avaya-CM

Fishers, IN

Company Description Experience with Avaya CM administration, configuration. Call management Systems (CMS Call Reporting), Call Center Design, Programming, and Administration. Hardware Analysis and ...

360 IT Professionals

Avaya Administrator

Lansing, MI

This includes the Avaya switch software that defines service options (e.g. number of lines, long distance calling privileges, characteristics of call centers, voicemail options, etc.) Knowledge of ...

ConfigUSA

Avaya Developer

Las Vegas, NV · On-site

Avaya Developer Description: Should have good communication along with requirement analysis skills. Extensive programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and ...

Avaya

SD

$157K - $207K/yr

About Avaya Avaya is an enterprise software leader that helps the world's largest organizations and government agencies forge unbreakable connections. The Avaya Infinity platform unifies fragmented ...

Genesis10

Avaya Administrator

Charlotte, NC · On-site

$59.72 - $67.72/hr

Genesis10 is currently seeking a Sr. Avaya Administrator with our client in the financial industry located in Charlotte, NC, Jersey City, NJ, and Jacksonville, FL. This is a 12+ month contract ...

Metabyte Inc

Avaya Manager

Providence, RI · On-site

Avaya Manager Location: Providence RI Full Time TechnicalEscalation Manager for Avaya unified Communications * Over 10+ years of IT experience * Over 4+ years of experience with Avaya products * Very ...

next page

Showing results 1-20

All JobsAvaya Jobs

Avaya information

See salary details

$28

$47

$72

How much do avaya jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for avaya in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What are some common challenges faced by Avaya support engineers, and how can they be addressed?

Avaya support engineers often encounter challenges such as troubleshooting complex telecommunication systems, managing multiple client requests, and staying updated with the latest software releases. To address these, engineers typically rely on strong problem-solving skills, effective communication with cross-functional teams, and ongoing training provided by Avaya. Collaborating closely with network administrators and end-users also helps in quickly identifying and resolving issues, ensuring minimal disruption to business operations.

What are the key skills and qualifications needed to thrive as an Avaya Engineer, and why are they important?

To thrive as an Avaya Engineer, you need strong knowledge of telephony systems, VoIP, networking, and typically a relevant degree or Avaya certifications like ACIS or ACSS. Familiarity with Avaya platforms (Aura, IP Office), troubleshooting tools, and network monitoring systems is essential. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and work well with clients and teams. These skills are crucial for ensuring reliable communication solutions and maintaining seamless business operations.

What is an Avaya specialist and what do they do?

An Avaya specialist is an IT professional who is skilled in installing, configuring, maintaining, and troubleshooting Avaya communication systems such as phone systems, contact centers, and unified communications solutions. They ensure that businesses can effectively use Avaya products for voice, video, messaging, and collaboration. Avaya specialists may also provide user training, technical support, and integration with other IT systems. Their expertise helps organizations maintain reliable communication infrastructure and address any issues that arise.

What is the difference between Avaya vs Cisco Collaboration Engineer?

AspectAvayaCisco Collaboration Engineer
CertificationsAvaya Certified Support Specialist, Avaya Aura certificationsCisco CCNA Collaboration, CCNP Collaboration
Work EnvironmentTelecommunications and VoIP systems in enterprise settingsUnified communications, VoIP, and collaboration solutions in enterprise networks
Industry UsageCommon in contact centers and customer service environmentsWidely used in corporate communication and collaboration infrastructure

Both Avaya and Cisco Collaboration Engineers work with VoIP and unified communication systems in enterprise environments. While Avaya specialists focus on Avaya-specific platforms like Avaya Aura, Cisco Collaboration Engineers work with Cisco's collaboration solutions such as Cisco Unified Communications Manager. The choice depends on the company's existing infrastructure and preferred vendor solutions.

More about Avaya jobs
What cities are hiring for Avaya jobs? Cities with the most Avaya job openings:
What are the most commonly searched types of Avaya jobs? The most popular types of Avaya jobs are:
What states have the most Avaya jobs? States with the most job openings for Avaya jobs include:
What job categories do people searching Avaya jobs look for? The top searched job categories for Avaya jobs are:
Avaya jobs near you
Infographic showing various Avaya job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 2% Part Time, 1% Temporary, and 12% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $99,164 per year, or $47.7 per hour.
Avaya Telecom Engineer

Avaya Telecom Engineer

Noblesoft Technologies

Charlotte, NC • On-site

Contractor

Re-posted 4 days ago

Job description

Job Title:  Senior Avaya Telecom Engineer 

Location:  Charlotte, NC
 

Key Responsibilities

  • System Design & Implementation:
    • Architect, deploy, and optimize Avaya Aura Communication Manager (CM), System Manager (SMGR), Session Manager (SM), Element Management System (EMS), Session Border Controller (SBC), Application Enablement Services (AES), and SIP trunking solutions.
    • Integrate Avaya platforms with third-party applications and telco services for PSTN connectivity.
  • Operations & Support:
    • Provide advanced troubleshooting and technical support for Avaya systems, including incident and problem management for CM, SMGR, SM, EMS, SBC, AES, and SIP environments.
    • Perform moves, adds, changes (MACs), upgrades, and patch management for Avaya infrastructure.
    • Monitor system performance, conduct capacity analysis, and ensure compliance with enterprise standards.
  • Security & Compliance:
    • Manage secure API access, data encryption, and system backups.
    • Ensure systems meet regulatory and business continuity requirements, including E911 integration.
  • Collaboration & Documentation:
    • Work closely with cross-functional teams (network, security, application owners) to deliver integrated voice solutions.
    • Develop and maintain technical documentation, procedures, and training materials for support staff and end-users.
  • Continuous Improvement:
    • Stay current with industry trends and Avaya technology advancements.
    • Recommend and implement new features, upgrades, and process improvements.
 

Required Skills & Experience

  • Technical Expertise:
    • 5+ years’ hands-on experience with Avaya Aura platforms (CM, SMGR, SM, EMS, SBC, AES).
    • Deep understanding of SIP trunking, VoIP protocols, and telephony infrastructure.
    • Experience with installation, configuration, and troubleshooting of Avaya systems and media gateways (G650, G450, G430).
    • Familiarity with integration of Avaya with other enterprise applications and cloud services.
  • Certifications:
    • Avaya ACIS/ACSS certifications preferred.
    • Additional certifications in networking (CCNP Collaboration, etc.) are a plus.
  • Soft Skills:
    • Excellent problem-solving, communication, and interpersonal skills.
    • Ability to mentor junior engineers and collaborate across teams.
 

Preferred Qualifications

  • Experience with large-scale enterprise deployments and migrations.
  • Knowledge of related technologies (Cisco Unity, NICE, Verint, RedSky E911).
Proven track record in project management and vendor coordination