ZipRecruiter

Log In

1

Avaya Engineer Jobs (NOW HIRING)

Sonsoft Inc

Avaya Network Engineer

Nashville, TN

Avaya technical experience a must; Cisco IPT a huge plus IPT (Avaya and Cisco) and Legacy support coverage is 24*7, 24x7 Monitoring of Voice Infrastructure globally (IPT, BT, NEO, Radar); through ...

SonSoft Inc.

Avaya Network Engineer

Nashville, TN

Cisco IPT a huge plus • IPT (Avaya and Cisco) and Legacy support coverage is 24*7, • 24x7 Monitoring of Voice Infrastructure globally (IPT, BT, NEO, Radar); through incident management ...

360 IT Professionals

Avaya Administrator

Lansing, MI · On-site

We use Objective C and Swift programming languages to create native applications for iPhone ... This includes the Avaya switch software that defines service options (e.g. number of lines, long ...

Waterfield Tech

All in all, it's a pretty cool place to be and we're growing our global team of engineers, sales professionals, and creative souls. Position Summary The Avaya Solution Consultant & Strategic Client ...

MDAEdge

MacBook Engineer

Coppell, TX · On-site

MDAEdge is seeking a skilled MacBook Engineer with expertise in managing macOS devices using Microsoft Intune and Jamf Pro. The ideal candidate will be responsible for ensuring the efficient and ...

Hotwire Communications

Headend Engineer

Tucker, GA · On-site

Work with the engineering department on the implementation of new technologies or services. * Design, build and maintain all structured wiring to ensure efficient data flow and organization in all ...

Hotwire Communications, LTD

Headend Engineer

Tampa, FL · On-site

The Headend Engineer is responsible for leading Hotwire's headend construction, operation, maintenance, and support. Primarily focused on performing installation, operating and maintaining power ...

Hotwire Communications

Headend Engineer

Tucker, GA · On-site

Work with the engineering department on the implementation of new technologies or services. * Design, build and maintain all structured wiring to ensure efficient data flow and organization in all ...

previous pagenext page

Showing results 21-40

All JobsAvaya Engineer Jobs

Avaya Engineer information

See salary details

$28

$47

$72

How much do avaya engineer jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for avaya engineer in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What is an Avaya engineer?

Avaya Engineers are IT professionals who specialize in designing, implementing, maintaining, and troubleshooting Avaya communication systems, such as VoIP phone systems, contact centers, and unified communications platforms. They work with Avaya hardware and software to ensure seamless communication within organizations. Their responsibilities often include system configuration, upgrades, user support, and resolving technical issues to maintain optimal system performance.

What does an Avaya engineer do?

Avaya is a multinational software and telecommunications company that develops and sells unifying communications solutions, such as voice over IP (VoIP) Technology, phone systems, system administration, and other technical tools. Avaya engineers may work for the Avaya corporation or an organization that utilizes the software. In this role, you design a central system based on your company's communication needs within their organization and with customers. This may include setting up an in-house call center, a network of remote answering lines, or a hybrid of both. Once the design is approved, you oversee the installation of the system and may be responsible for regular maintenance and repairs to ensure it continues to run properly.

What are the key skills and qualifications needed to thrive as an Avaya engineer, and why are they important?

To thrive as an Avaya Engineer, you need in-depth knowledge of telephony systems, VoIP, networking fundamentals, and experience with Avaya platforms, usually validated by certifications like Avaya Certified Implementation Specialist (ACIS) or Avaya Certified Support Specialist (ACSS). Familiarity with Avaya Aura, Communication Manager, Session Manager, and troubleshooting tools is essential. Strong problem-solving abilities, attention to detail, and effective communication are vital soft skills for managing complex installations and client interactions. These skills ensure reliable deployment, maintenance, and support of Avaya solutions, leading to optimal system performance and customer satisfaction.

What are some common challenges Avaya engineers face when managing large-scale communication systems?

Avaya Engineers working with large-scale communication systems often encounter challenges like integrating legacy infrastructure with newer Avaya solutions, ensuring system reliability during peak usage, and troubleshooting complex network issues that may impact voice quality or connectivity. Effective communication and collaboration with IT, network, and support teams are essential to quickly resolve incidents and implement updates or patches. Staying up-to-date with Avaya's evolving technologies and best practices helps engineers anticipate potential issues and optimize system performance.

What is the difference between Avaya Engineer vs VoIP Engineer?

AspectAvaya EngineerVoIP Engineer
CertificationsAvaya certifications, CCNA, CCNPCCNA, CCNP, Cisco certifications
Work EnvironmentTelecommunications, enterprise networksVoIP systems, enterprise and service provider networks
Industry UsageTelecom providers, large corporationsIT firms, telecom, service providers

Both roles involve managing voice communication systems, but Avaya Engineers specialize in Avaya platforms, while VoIP Engineers focus on various VoIP technologies across different vendors. The choice depends on the specific systems used by the employer.

More about Avaya Engineer jobs

What cities are hiring for Avaya Engineer jobs?

Cities with the most Avaya Engineer job openings:

What are the most commonly searched types of Avaya Engineer jobs?

The most popular types of Avaya Engineer jobs are:

What states have the most Avaya Engineer jobs?

States with the most job openings for Avaya Engineer jobs include:

What are popular job titles related to Avaya Engineer jobs?

For Avaya Engineer jobs, the most frequently searched job titles are:

Avaya Engineer jobs near you
Infographic showing various Avaya Engineer job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 89% Full Time, 7% Part Time, and 3% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $99,164 per year, or $47.7 per hour.

Avaya Network Engineer

Nashville, TN

Sonsoft Inc
IT Services • 51 - 200 employees
Learn more about Sonsoft Incexternal

Contractor

Re-posted 24 days ago

Job description

Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

Avaya technical experience a must; Cisco IPT a huge plus

IPT (Avaya and Cisco) and Legacy support coverage is 24*7,

24x7 Monitoring of Voice Infrastructure globally (IPT, BT, NEO, Radar); through incident management, troubleshooting, escalation, restoration

Response, triage and restoration of incidents

Raise and implement site dispatches for hardware replacement; break-fix changes for faulty equipment, incident troubleshooting & issue resolutions.

24x7 Critical Group Lync / MindAlign chat channel monitoring

Level 1 RADAR secure PBX health check and maintenance.

ReliaTel and Nectar Alerts validation and Sanity checks

Daily / weekly processes; i.e. Start of Day preparation, vendor service reviews

Daily global device health check of IPT infrastructure

Vendor management (raising incidents and tracking resolution status).

Vendor management for vendor & carrier related outages.

Scheduled Reboot of voicemail servers for both IPT & Legacy infrastructure.

Regional & Global Daily Service Review calls representation.

Change management for operational, incident, project & break-fix

Post Incident Review preparation of IPT related incidents & outages

Voice project support covering migrations, new branch implementations, branch relocation, design changes, inter branch dialing etc. (both on Avaya and Cisco)

Project management and coordination of project activities.

Avaya IPT staging, pre-implementation and implementation support of NGCN WMA Branch deployment; to include:

Review of Communication Manager (CM) configuration of locations; i.e. phone IPs, Network Regions, etc

Build CM network maps for new IP subnets

Creation of test extensions

Activate monitoring for phone registration

Validation of phone connectivity through new Juniper platform

Change IP network parameters on Avaya Media Gateways

Test call scenarios / validation

Validate carrier data failover to ensure phone registration

Validate all call functionality

Appropriate allocation of resources to support 20 branch migration per weekend with staging during week; recognizing any system access limitations.

Additional Information

** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.

Note:-

  1. This is a Contract job opportunity for you.
  2. Only US Citizen, Green Card Holder, GC-EAD, H4-EAD, L2-EAD, OPT-EAD & TN-Visa can apply.
  3. No H1B candidates, please.
  4. Please mention your Visa Status in your email or resume.

** All your information will be kept confidential according to EEO guidelines.

Sonsoft logo

About Sonsoft

Sourced by ZipRecruiter

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007

View All Sonsoft Jobs

Apply