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Avaya Administrator Jobs (NOW HIRING)

360 IT Professionals

Avaya Administrator

Lansing, MI

This includes the Avaya switch software that defines service options (e.g. number of lines, long distance calling privileges, characteristics of call centers, voicemail options, etc.) Knowledge of ...

Fabergent

Avaya Dialer Administrator

Phoenix, AZ

Strong verbal and written communication skills to effectively interact with internal and external customers Previous experience with Avaya and/or Genesys Outbound Dialing Platforms a plus Knowledge ...

Zachary Piper Solutions

$85 - $100/hr

The Windows/Linux System Administrator will be responsible for maintaining and troubleshooting Avaya-based enterprise voice and contact center systems, supporting Windows/Linux servers, VMware ...

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How much do avaya administrator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for avaya administrator in the United States is $44.04, according to ZipRecruiter salary data. Most workers in this role earn between $36.30 and $53.61 per hour, depending on experience, location, and employer.

What is an Avaya administrator?

An Avaya Administrator is responsible for managing, configuring, and maintaining Avaya communication systems, including VoIP, call centers, and unified communications. They ensure system performance, troubleshoot issues, and implement updates to optimize functionality. Additionally, they support end-users, manage network connectivity, and ensure security compliance for Avaya infrastructure. Their role is critical in maintaining efficient business communication and minimizing system downtime.

What does an Avaya administrator do?

As an Avaya Administrator, your typical day involves managing and maintaining the Avaya phone system, configuring users, updating firmware, and troubleshooting issues that arise with VoIP communications. You will often monitor system performance, implement security updates, and coordinate with network and IT support staff to ensure uninterrupted service. Additionally, you may train end users, document system changes, and participate in planning for future upgrades or expansions. This role often requires balancing proactive system management with responsive support for urgent technical issues.

What skills and qualifications are needed to be an Avaya administrator?

To thrive as an Avaya Administrator, you need a solid understanding of VoIP telephony, network infrastructure, and experience with Avaya communication platforms, typically supported by relevant IT degrees or certifications. Familiarity with tools such as Avaya Communication Manager, Avaya Aura, and certifications like Avaya Certified Implementation Specialist (ACIS) are often required. Problem-solving skills, attention to detail, and effective communication are crucial soft skills in this position. These abilities ensure reliable telephony services, quick issue resolution, and seamless collaboration with IT teams and end users.

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Avaya Administrator jobs near you
Infographic showing various Avaya Administrator job openings in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $91,597 per year, or $44 per hour.

Avaya Administrator

360 IT Professionals

Lansing, MI

Contractor

Re-posted 27 days ago

Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. 

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.

We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.

Job Description

This position administers the controlling software for both telephone PBX (Avaya Call Management System and Definity G3 System) and voicemail (Cisco Unity) systems serving 20K+ State employees. This includes the Avaya switch software that defines service options (e.g. number of lines, long distance calling privileges, characteristics of call centers, voicemail options, etc.)

Knowledge of telecommunications technology. Above average verbal and writing skills, poise, tact, diplomacy, self-confidence, ability to interpret and apply technical instructions and guidelines to job performance; extreme attention to details is essential.

Qualifications

Avaya System Administration (Moves, Adds, Changes) experience

Avaya Call Management (Contact Center reporting) experience

Cisco Unity Voicemail experience

Remedy Ticketing System experience

Experience with Sharepoint

Experience with Changepoint

Additional Information

Regards, 

Vikas Kumar

vikas.kumar(@)360itpro(dot)com

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