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Telephony Administrator Jobs (NOW HIRING)

IPsoft

IP Telephony Administrator

New York, NY · On-site

Company Description IPsoft is a global autonomic services provider, delivering Managed Services, Platform-as-a-Service, Automation-as-a-Service and Autonomic Cloud Orchestration. The company ...

MANTECH

Telephony Engineer

Mclean, VA

Oracle Database Administrator certification is a plus. * Experience in provisioning telephony services. Clearance Requirements: * Must have a current/active TS/SCI with Polygraph Physical ...

MANTECH

Telephony Engineer

Mclean, VA

Oracle Database Administrator certification is a plus. * Experience in provisioning telephony services. Clearance Requirements: * Must have a current/active TS/SCI with Polygraph Physical ...

ManTech

Telephony Engineer

Mclean, VA · On-site

Oracle Database Administrator certification is a plus. * Experience in provisioning telephony services. Clearance Requirements: * Must have a current/active TS/SCI with Polygraph Physical ...

ManTech International

Telephony Engineer

Mclean, VA · On-site

Oracle Database Administrator certification is a plus. * Experience in provisioning telephony services. Clearance Requirements: * Must have a current/active TS/SCI with Polygraph Physical ...

AssistRx

Telephony Systems Coordinator

Orlando, FL · On-site

The Telephony Systems Administrator supports the daily operations of the Call Center telephony environment, helping ensure end users are able to effectively support internal and external customers.

AssistRx

Telephony Systems Coordinator

Orlando, FL · Remote

The Telephony Systems Administrator supports the daily operations of the Call Center telephony environment, helping ensure end users are able to effectively support internal and external customers.

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$34K

$110.3K

$192.5K

How much do telephony administrator jobs pay per year?

As of Jun 6, 2026, the average yearly pay for telephony administrator in the United States is $110,278.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $139,000.00 per year, depending on experience, location, and employer.

What is a Telephony Administrator job?

A Telephony Administrator is responsible for managing and maintaining an organization's telecommunication systems, including VoIP, PBX, and call center solutions. They ensure the reliability, security, and performance of phone systems by configuring hardware and software, troubleshooting issues, and coordinating with vendors. Additionally, they support users by managing extensions, voicemail, and call routing. Their role is crucial for ensuring seamless communication within a business.

What are the typical responsibilities of a Telephony Administrator on a daily basis?

A Telephony Administrator typically manages and maintains the organization’s phone systems, including configuring VoIP platforms, troubleshooting call quality issues, and performing system upgrades or routine maintenance. Daily tasks often involve responding to user requests, managing user accounts, and collaborating with IT and network teams to ensure seamless communication infrastructure. You will also regularly monitor system performance, handle vendor coordination for hardware or software support, and document procedures or system changes. This role is vital in ensuring efficient internal and external communications and minimizing system downtime.

What are the key skills and qualifications needed to thrive in the Telephony Administrator position, and why are they important?

To thrive as a Telephony Administrator, you need a strong understanding of telecommunications systems, VoIP technologies, network troubleshooting, and typically an associate’s or bachelor’s degree in information technology or a related field. Expertise with platforms such as Cisco Unified Communications Manager, Avaya, or Mitel, and relevant certifications like CompTIA Network+ or Cisco CCNA, are highly beneficial. Strong problem-solving skills, attention to detail, and effective communication make candidates stand out in this role. These abilities ensure reliable telephony operations, quick resolution of issues, and effective collaboration with both technical teams and end users.

More about Telephony Administrator jobs
What are the most commonly searched types of Telephony Administrator jobs? The most popular types of Telephony Administrator jobs are:
What states have the most Telephony Administrator jobs? States with the most job openings for Telephony Administrator jobs include:
What job categories do people searching Telephony Administrator jobs look for? The top searched job categories for Telephony Administrator jobs are:
Telephony Administrator jobs near you
Infographic showing various Telephony Administrator job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $110,278 per year, or $53 per hour.
Telephony Systems Administrator ( Hybrid / Phoenix, AZ )

Telephony Systems Administrator ( Hybrid / Phoenix, AZ )

AssistRx

Phoenix, AZ • Hybrid

Full-time

This job post has expired today. Applications are no longer accepted.

AssistRx rating

7.9

Company rating: 7.9 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

65th of 203 rated it services

Job description

Telephony Systems Administrator

The Telephony Systems Administrator will maintain daily operations of the Call Center telephony systems, providing technical support of internal systems so Call Center end users can achieve established service level goals for internal and external customers.

The Telephony Systems Administrator will provide technical expertise to the Call Center computer and telephony systems including third party telephony system(s).

The Telephony Systems Administrator will perform daily support service, troubleshooting telephony system issues, managing IVR functionality, reviewing and enhancing existing phone system functionality, and acting as a liaison with third party system provider(s) for reporting and troubleshooting issues.

The Telephony Administrator will be responsible for onboarding and support of new clients.

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