Telephony IT Tech
North Mankato, MN · On-site
As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related hardware and software of the organization's Avaya VoIP and Verint systems, including the phone squad ...
Telephony IT Tech
North Mankato, MN · On-site
As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related hardware and software of the organization's Avaya VoIP and Verint systems, including the phone squad ...
Five9 Administrator
Pleasanton, CA · On-site
This role involves administering the Five9 platform, troubleshooting telephony issues, and implementing solutions for business continuity. Responsibilities : • Administer and maintain the Five9 ...
Five9 Administrator
Pleasanton, CA · On-site
This role involves administering the Five9 platform, troubleshooting telephony issues, and implementing solutions for business continuity. Responsibilities : • Administer and maintain the Five9 ...
Sr. Telephony Analyst
Dallas, TX · On-site
$87K - $115K/yr
Serve as the primary administrator for Selene's contact center platforms, including Alvaria Cloud ... Ensure telephony solutions, IVR workflows, messaging strategies, and customer communications meet ...
Sr. Telephony Analyst
Dallas, TX · On-site
$87K - $115K/yr
Serve as the primary administrator for Selene's contact center platforms, including Alvaria Cloud ... Ensure telephony solutions, IVR workflows, messaging strategies, and customer communications meet ...
Telephony IT Tech
North Mankato, MN · On-site
As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related hardware and software of the organization's Avaya VoIP and Verint systems, including the phone squad ...
Telephony IT Tech
North Mankato, MN · On-site
As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related hardware and software of the organization's Avaya VoIP and Verint systems, including the phone squad ...
Install, configure, maintain, upgrade, and administer telephony devices such as UCS Servers, cube routers, voice gateways, handsets, voicemail systems and emergency communication devices.
Install, configure, maintain, upgrade, and administer telephony devices such as UCS Servers, cube routers, voice gateways, handsets, voicemail systems and emergency communication devices.
Install, configure, maintain, upgrade, and administer telephony devices such as UCS Servers, cube routers, voice gateways, handsets, voicemail systems and emergency communication devices.
Quick apply
Install, configure, maintain, upgrade, and administer telephony devices such as UCS Servers, cube routers, voice gateways, handsets, voicemail systems and emergency communication devices.
Sr. Telephony Analyst
Dallas, TX · On-site
$87K - $115K/yr
Serve as the primary administrator for Selene's contact center platforms, including Alvaria Cloud ... Ensure telephony solutions, IVR workflows, messaging strategies, and customer communications meet ...
Sr. Telephony Analyst
Dallas, TX · On-site
$87K - $115K/yr
Serve as the primary administrator for Selene's contact center platforms, including Alvaria Cloud ... Ensure telephony solutions, IVR workflows, messaging strategies, and customer communications meet ...
Install, configure, maintain, upgrade, and administer telephony devices such as UCS Servers, cube routers, voice gateways, handsets, voicemail systems and emergency communication devices.
Install, configure, maintain, upgrade, and administer telephony devices such as UCS Servers, cube routers, voice gateways, handsets, voicemail systems and emergency communication devices.
Five9 Administrator
Seattle, WA · On-site
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Five9 Administrator
Seattle, WA · On-site
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Five9 Administrator
El Segundo, CA · On-site
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Five9 Administrator
El Segundo, CA · On-site
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Five9 Administrator
Austin, TX · On-site
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Five9 Administrator
Austin, TX · On-site
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Five9 Administrator
Mendota Heights, MN · On-site
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Five9 Administrator
Mendota Heights, MN · On-site
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Five9 Administrator
Pleasanton, CA · On-site
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Five9 Administrator
Pleasanton, CA · On-site
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Five9 Administrator
El Segundo, CA · On-site
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Five9 Administrator
El Segundo, CA · On-site
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.
Telephony Administrator information
See salary details
$34K - $48.4K
9% of jobs
$48.4K - $62.8K
4% of jobs
$62.8K - $77.2K
12% of jobs
$77.7K is the 25th percentile. Wages below this are outliers.
$77.2K - $91.6K
16% of jobs
The median wage is $102.4K / yr.
$91.6K - $106K
13% of jobs
$106K - $120.5K
10% of jobs
$133.2K is the 75th percentile. Wages above this are outliers.
$120.5K - $134.9K
14% of jobs
$134.9K - $149.3K
14% of jobs
$149.3K - $163.7K
2% of jobs
$163.7K - $178.1K
6% of jobs
$178.1K - $192.5K
1% of jobs
$34K
$110.3K
$192.5K
How much do telephony administrator jobs pay per year?
As of Aug 10, 2026, the average yearly pay for telephony administrator in the United States is $110,278.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $139,000.00 per year, depending on experience, location, and employer.
What is a telephony administrator?
A Telephony Administrator is responsible for managing and maintaining an organization's telecommunication systems, including VoIP, PBX, and call center solutions. They ensure the reliability, security, and performance of phone systems by configuring hardware and software, troubleshooting issues, and coordinating with vendors. Additionally, they support users by managing extensions, voicemail, and call routing. Their role is crucial for ensuring seamless communication within a business.
What does a telephony administrator do?
A Telephony Administrator typically manages and maintains the organization’s phone systems, including configuring VoIP platforms, troubleshooting call quality issues, and performing system upgrades or routine maintenance. Daily tasks often involve responding to user requests, managing user accounts, and collaborating with IT and network teams to ensure seamless communication infrastructure. You will also regularly monitor system performance, handle vendor coordination for hardware or software support, and document procedures or system changes. This role is vital in ensuring efficient internal and external communications and minimizing system downtime.
What are the key skills and qualifications needed to thrive as a telephony administrator?
To thrive as a Telephony Administrator, you need a strong understanding of telecommunications systems, VoIP technologies, network troubleshooting, and typically an associate’s or bachelor’s degree in information technology or a related field. Expertise with platforms such as Cisco Unified Communications Manager, Avaya, or Mitel, and relevant certifications like CompTIA Network+ or Cisco CCNA, are highly beneficial. Strong problem-solving skills, attention to detail, and effective communication make candidates stand out in this role. These abilities ensure reliable telephony operations, quick resolution of issues, and effective collaboration with both technical teams and end users.
More about Telephony Administrator jobs
What are the most commonly searched types of Telephony Administrator jobs? The most popular types of Telephony Administrator jobs are:
What states have the most Telephony Administrator jobs? States with the most job openings for Telephony Administrator jobs include:
What job categories do people searching Telephony Administrator jobs look for? The top searched job categories for Telephony Administrator jobs are:
Job description
As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related hardware and software of the organization’s Avaya VoIP and Verint systems, including the phone squad support desk, provide direct support to end users in troubleshooting and problem resolution, consult and guide phone related strategies for call routing and set up, install and configure hardware and software applications including upgrades and new deployments. You must be self-motivated with well-developed problem-solving skills and will need little direction to take needed action. On the Navitor Phone Squad you will be working independently and in a team environment on a daily basis. On-the-job Training will be provided for the core concepts of this role.
Key Responsibilities
- Administration of telephony and related hardware and software applications including routine support, maintenance and monitoring
- Provide support to users of the telephony related hardware and software applications as part of the phone squad support team
- Researches error messages and takes necessary actions
- Identify, diagnose, and resolve problems affecting performance
- Training and best practice identification of telephony and related software applications
- Purchase of routine telephony related hardware
- Provide telephony strategies and solutions for the organization
- Assist with management of new site deployments, upgrades, implementations or other tasks as assigned
Available Shift
Monday - Friday 8:00am - 5:00pm, after hours & weekends as needed (with Hourly Compensation)
About Taylor & Company Tax and Accounting
Sourced by ZipRecruiter
Industry
Accounting services
Company size
11 - 50 Employees
Headquarters location
Towson, MD, US