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Telephony Administrator Jobs (NOW HIRING)

Taylor Corp

Telephony IT Tech

North Mankato, MN

As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related hardware and software of the organization's Avaya VoIP and Verint systems, including the phone squad ...

Internet Brands

Five9 Administrator

Pleasanton, CA · On-site

This role involves administering the Five9 platform, troubleshooting telephony issues, and implementing solutions for business continuity. Responsibilities : • Administer and maintain the Five9 ...

Selene Holdings

Sr. Telephony Analyst

Dallas, TX · On-site

$87K - $115K/yr

Serve as the primary administrator for Selene's contact center platforms, including Alvaria Cloud ... Ensure telephony solutions, IVR workflows, messaging strategies, and customer communications meet ...

Taylor Corp

Telephony IT Tech

North Mankato, MN · On-site

As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related hardware and software of the organization's Avaya VoIP and Verint systems, including the phone squad ...

Internet Brands

Five9 Administrator

Chicago, IL · On-site

Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.

Internet Brands

Five9 Administrator

Seattle, WA · On-site

Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.

Selene Holdings

Sr. Telephony Analyst

Dallas, TX

$87K - $115K/yr

Serve as the primary administrator for Selene's contact center platforms, including Alvaria Cloud ... Ensure telephony solutions, IVR workflows, messaging strategies, and customer communications meet ...

Internet Brands

Five9 Administrator

Portland, OR · On-site

Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.

Internet Brands

Five9 Administrator

El Segundo, CA · On-site

Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.

Internet Brands

Five9 Administrator

Austin, TX

Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.

Internet Brands

Five9 Administrator

Downers Grove, IL · On-site

Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.

Internet Brands

Five9 Administrator

Auburn Hills, MI · On-site

Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.

Internet Brands

Five9 Administrator

El Segundo, CA · On-site

Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.

Internet Brands

Five9 Administrator

Pleasanton, CA

Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.

Internet Brands

Five9 Administrator

Newark, NJ · On-site

Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.). * Monitor system performance (network traffic, capacity, security) and recommend optimizations.

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Telephony Administrator information

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$34K

$110.3K

$192.5K

How much do telephony administrator jobs pay per year?

As of Jul 21, 2026, the average yearly pay for telephony administrator in the United States is $110,278.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $139,000.00 per year, depending on experience, location, and employer.

What is a Telephony Administrator job?

A Telephony Administrator is responsible for managing and maintaining an organization's telecommunication systems, including VoIP, PBX, and call center solutions. They ensure the reliability, security, and performance of phone systems by configuring hardware and software, troubleshooting issues, and coordinating with vendors. Additionally, they support users by managing extensions, voicemail, and call routing. Their role is crucial for ensuring seamless communication within a business.

What are the typical responsibilities of a Telephony Administrator on a daily basis?

A Telephony Administrator typically manages and maintains the organization’s phone systems, including configuring VoIP platforms, troubleshooting call quality issues, and performing system upgrades or routine maintenance. Daily tasks often involve responding to user requests, managing user accounts, and collaborating with IT and network teams to ensure seamless communication infrastructure. You will also regularly monitor system performance, handle vendor coordination for hardware or software support, and document procedures or system changes. This role is vital in ensuring efficient internal and external communications and minimizing system downtime.

What are the key skills and qualifications needed to thrive in the Telephony Administrator position, and why are they important?

To thrive as a Telephony Administrator, you need a strong understanding of telecommunications systems, VoIP technologies, network troubleshooting, and typically an associate’s or bachelor’s degree in information technology or a related field. Expertise with platforms such as Cisco Unified Communications Manager, Avaya, or Mitel, and relevant certifications like CompTIA Network+ or Cisco CCNA, are highly beneficial. Strong problem-solving skills, attention to detail, and effective communication make candidates stand out in this role. These abilities ensure reliable telephony operations, quick resolution of issues, and effective collaboration with both technical teams and end users.

What skills are needed for telephony jobs?

Telephony Administrator roles require strong technical skills in VoIP systems, telecommunication protocols, and network troubleshooting. Knowledge of hardware setup, software configuration, and familiarity with tools like Cisco or Avaya is essential, along with good problem-solving and communication skills. Certifications such as CCNA or CompTIA Network+ can enhance job prospects.

What is the highest paying administrative job?

The highest paying administrative jobs often include executive assistants to top executives, administrative directors, or office managers with specialized skills. These roles typically require extensive experience, advanced organizational skills, and sometimes certifications, and they can offer salaries exceeding $100,000 annually depending on the industry and location.

What jobs make $3,000 a day?

Jobs that can earn $3,000 a day typically include high-level roles such as senior executives, specialized consultants, or certain freelance professionals like surgeons or legal experts. These positions often require advanced skills, extensive experience, and sometimes certifications, and they may involve project-based or contract work with high compensation rates.

Can I become a sysadmin without a degree?

A Telephony Administrator role typically requires technical knowledge of telecommunication systems, which can be gained through certifications, hands-on experience, and self-study rather than a formal degree. Many employers value practical skills, such as proficiency with VoIP, networking, and relevant tools, over formal education for this position.
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Telephony Administrator jobs near you
Infographic showing various Telephony Administrator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $110,278 per year, or $53 per hour.
Telephony IT Tech

Telephony IT Tech

Taylor Corp

North Mankato, MN

Other

Posted 5 days ago

Job description

As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related hardware and software of the organization’s Avaya VoIP and Verint systems, including the phone squad support desk, provide direct support to end users in troubleshooting and problem resolution, consult and guide phone related strategies for call routing and set up, install and configure hardware and software applications including upgrades and new deployments. You must be self-motivated with well-developed problem-solving skills and will need little direction to take needed action. On the Navitor Phone Squad you will be working independently and in a team environment on a daily basis.  On-the-job Training will be provided for the core concepts of this role. 

Key Responsibilities

  • Administration of telephony and related hardware and software applications including routine support, maintenance and monitoring
  • Provide support to users of the telephony related hardware and software applications as part of the phone squad support team
  • Researches error messages and takes necessary actions
  • Identify, diagnose, and resolve problems affecting performance
  • Training and best practice identification of telephony and related software applications
  • Purchase of routine telephony related hardware
  • Provide telephony strategies and solutions for the organization
  • Assist with management of new site deployments, upgrades, implementations or other tasks as assigned 

 Available Shift

Monday - Friday 8:00am - 5:00pm, after hours & weekends as needed (with Hourly Compensation) 

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