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Telephony Administrator Jobs in Ohio (NOW HIRING)

Amsoil, Inc.

Network Administrator

Columbus, OH · On-site

Telephony Administrator: * Configure, manage, and maintain the corporate phone system. * Configure, manage, and maintain the corporate call recording system. * Manage and maintain analog telephone ...

The Centers

IT Systems Administrator

Cleveland, OH · On-site

$75K - $92K/yr

IT Systems Administrator About The Centers At The Centers, technology is the backbone of everything ... Familiarity with telephony environments (POTS, PBX, VoIP) is preferred. Automation Mindset: A ...

Champion Windows

Operations Coordinator

Cincinnati, OH · On-site

Administer Call Center Telephony, and execute on system innovations to meet internal client needs * Remain on call after hours and weekends to address urgent telephony, marketing and system needs ...

ViaPath Technologies

Telecom Technician

Marion, OH

Pulling cable, mounting network devices, installing telephony hardware * Administer kiosk service and collections, clearing bill/paper jams, and deposit monies at assigned financial institutions

ViaPath Technologies

Telecom Technician

Marion, OH

Pulling cable, mounting network devices, installing telephony hardware * Administer kiosk service and collections, clearing bill/paper jams, and deposit monies at assigned financial institutions

ViaPath Technologies

Telecom Technician

Marion, OH · On-site

Pulling cable, mounting network devices, installing telephony hardware * Administer kiosk service and collections, clearing bill/paper jams, and deposit monies at assigned financial institutions

MMI

Sr. Voice Engineer

Mason, OH · On-site

... Call Center based telephony and application infrastructure. Tier 3 troubleshooting skills ... Advanced ability to implement, configure, operate, and administer Cisco based VoIP Voice and ...

Wow

Lead Commercial Technical Operations

Columbus, OH

Network Administrators * Vendors * Field Technicians * Service Providers * Internal WOW! teams Data ... Telephony features Technical Skills * Strong analytical and troubleshooting abilities * Excellent ...

Bucher + Suter AG

$104 - $150/hr

Salesforce Administrator and Service Cloud Consultant certification. * Strong hands-on experience ... Proven expertise with Agentforce Contact Center, including routing, telephony integration, agent ...

New

MMI

Sr. Voice Engineer

Mason, OH · On-site

... telephony and application infrastructure. • Tier 3 troubleshooting skills, including voice ... Technical Skills: • Advanced ability to implement, configure, operate, and administer Cisco based ...

Wow

Technical Analyst-Commercial

Columbus, OH

$26.50/hr

Business customers, network administrators, vendors, technicians, service providers, and WOW ... Familiarity with local, long-distance, and toll-free telephony, with the ability to recognize and ...

Wideopenwest

Technical Analyst-Commercial

Columbus, OH · On-site

$26.50/hr

Business customers, network administrators, vendors, technicians, service providers, and WOW ... Familiarity with local, long-distance, and toll-free telephony, with the ability to recognize and ...

Maven LLC

IT Infrastructure Engineer

Columbus, OH · On-site

In addition to the skills required by a Systems Administrator in an in-house or hosted environment ... Support a unified voice and telephony infrastructure * Act as a point of escalation for the support ...

Maverick Direct Inc.

Systems Engineer

Cleveland, OH · On-site

Works with project teams to help implement Internal Systems (e.g. CRM, ERP, etc...) Administer SFTP ... Telephony Oversees the management of the company's VOIP phone systems. Establishes standards for ...

Beyond SOF

Senior Network Engineer

Defiance, OH · On-site

$95K - $130K/yr

Train and mentor junior admins. Requirements: * 5 - 7 years of proven experience in Fixed Wireless ... Provision circuits across the telephony network. * Experience in statewide/regional carrier ...

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Telephony Administrator information

What is a telephony administrator?

A Telephony Administrator is responsible for managing and maintaining an organization's telecommunication systems, including VoIP, PBX, and call center solutions. They ensure the reliability, security, and performance of phone systems by configuring hardware and software, troubleshooting issues, and coordinating with vendors. Additionally, they support users by managing extensions, voicemail, and call routing. Their role is crucial for ensuring seamless communication within a business.

What does a telephony administrator do?

A Telephony Administrator typically manages and maintains the organization’s phone systems, including configuring VoIP platforms, troubleshooting call quality issues, and performing system upgrades or routine maintenance. Daily tasks often involve responding to user requests, managing user accounts, and collaborating with IT and network teams to ensure seamless communication infrastructure. You will also regularly monitor system performance, handle vendor coordination for hardware or software support, and document procedures or system changes. This role is vital in ensuring efficient internal and external communications and minimizing system downtime.

What are the key skills and qualifications needed to thrive as a telephony administrator?

To thrive as a Telephony Administrator, you need a strong understanding of telecommunications systems, VoIP technologies, network troubleshooting, and typically an associate’s or bachelor’s degree in information technology or a related field. Expertise with platforms such as Cisco Unified Communications Manager, Avaya, or Mitel, and relevant certifications like CompTIA Network+ or Cisco CCNA, are highly beneficial. Strong problem-solving skills, attention to detail, and effective communication make candidates stand out in this role. These abilities ensure reliable telephony operations, quick resolution of issues, and effective collaboration with both technical teams and end users.

What are the most commonly searched types of Telephony Administrator jobs in Ohio?

The most popular types of Telephony Administrator jobs in Ohio are:

What are popular job titles related to Telephony Administrator jobs in Ohio?

For Telephony Administrator jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Telephony Administrator jobs in Ohio look for?

The top searched job categories for Telephony Administrator jobs in Ohio are:

Telephony Administrator jobs near you
Infographic showing various Telephony Administrator job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 86% Full Time, 8% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Network Administrator

Amsoil, Inc.

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

AMSOIL is currently seeking a Network Administrator position at out Aerospace facility in Columbus, Ohio.
The Network Administrator is responsible for ensuring the stable and efficient operation of AMSOIL's networks, systems, and telephony infrastructure. This role spans three core disciplines-Network Systems Administration, OS Systems Administration, and Telephony-and involves planning, developing, installing, configuring, testing, documenting, maintaining, and optimizing system performance. The Network Administrator also provides timely resolution of end-user hardware and software issues, supports system upgrades, and contributes to infrastructure projects that drive business success.
In this role, you will analyze complex technical challenges, develop and recommend effective solutions, and apply expert-level knowledge to support business objectives. You will interpret and implement policies and procedures, participate in resource planning, and manage project execution while tracking progress against goals. Working under general direction, you will also contribute to the development of new processes, evaluate emerging technologies for business impact, and build advanced cross-functional expertise across related disciplines.
Examples of Work Performed / Essential Functions:
Network Systems Administration:
  • Perform network design and capacity planning; develop, implement and maintain policies, procedures and associated training plans for network resource administration.
  • Configure, deploy and manage network infrastructure components to include, but not limited to, switches, routers, IPS, VPN, ASA devices, anti-virus/malware services, and UCS w/ associated devices.
  • Design, configure, and maintain AD policies.

OS Systems Administration:
  • Design, configure, and manage Microsoft Windows Server (including Terminal Server and Exchange) and ESXi environments.
  • Configure and manage back-up solutions.
  • Manage and maintain AMSOIL SAN systems (HP, Nimble, and 3rd party solutions).

Telephony Administrator:
  • Configure, manage, and maintain the corporate phone system.
  • Configure, manage, and maintain the corporate call recording system.
  • Manage and maintain analog telephone systems.

All Disciplines:
  • Support the AMSOIL Helpdesk in a Level 3 / Level 4 capacity.
  • Collaborate and cross-train within the Systems Administration group.
  • Collaborate with Applications Services and Internet Services groups on projects as appropriate.

Non-Essential Functions:
  • Conduct periodic software and hardware audits as directed.
  • Evaluate new equipment and software for adoption as appropriate.
  • Perform other related duties as assigned by supervisor in order to meet the needs of the organization.

Minimum Qualifications:
Education and Experience:
  • Associate's degree in related field preferred such as Computer Science.
  • 5-8 years of related experience within a specific discipline.
  • Demonstrates good working knowledge of the business.
  • Has the ability to utilize systems tools to achieve business results while being a productive member of the department.

Certificates/Licenses Required:
  • Discipline specific certification(s).

Knowledge, skills and Abilities Required:
  • Working technical knowledge of network and PC operating systems.
  • Working technical knowledge of current systems software, hardware, protocols and standards.
  • Strong knowledge of local area network administration.
  • Hands-on software and hardware troubleshooting experience.
  • Experience with data management.
  • Knowledge of applicable data privacy practices and laws.
  • Proven experience in the design, development and implementation of software and hardware solutions, systems or products.
  • Project management skills desired.
  • Analytical, mathematical, and creative problem-solving skills.
  • Good written and oral communication skills.
  • Logical and efficient.
  • Keen attention to detail.
  • Ability to communicate ideas in both technical and user-friendly language.
  • Highly self-motivated and directed.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Strong customer service orientation.
  • Experience working in a team-oriented, collaborative environment.

Other Details:
  • Pay: Salary
  • Location: Onsite

Benefits:
  • Paid time off and paid holidays each year
  • 401(k) with company match
  • Paid life, short-term disability, and long-term disability insurance
  • Competitive health benefits
  • Health saving account (HSA) and flexible spending account (FSA) options
  • Affordable group dental, vision, critical illness, and accident insurance
  • Employee discount on AMSOIL products

If you have any questions or need assistance with the application process, please email: aerospacehr@amsoil.com
Equal Opportunity Employer/Veterans/Disabled
AMSOIL is an Equal Employment Opportunity employer. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, physical or mental disability, medical condition, veteran status or any other factor determined to be unlawful by federal, state or local statutes.

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