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Senior Avaya Engineer Jobs (NOW HIRING)

Avaya

Senior Front End Engineer - Avaya Infinity Platform

OR · On-site +1

$114K - $158K/yr

As a Senior Front End Engineer, you'll own features end-to-end: from architecture and ... Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is ...

Avaya

SOC Analyst & Incident Response Lead

OR · Hybrid

The Avaya Infinity platform unifies fragmented customer experiences, connecting the channels ... As a senior member of the SOC, you will be the escalation point for complex and high-impact ...

Avaya

SOC Analyst & Incident Response Lead

OR · On-site +1

The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels ... As a senior member of the SOC, you will be the escalation point for complex and high-impact ...

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Senior Avaya Engineer information

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How much do senior avaya engineer jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for senior avaya engineer in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Avaya Engineer, and why are they important?

To thrive as a Senior Avaya Engineer, you need deep expertise in Avaya communication systems, VoIP technologies, and a relevant degree or equivalent experience in telecommunications or IT. Familiarity with Avaya Aura, Communication Manager, Session Border Controllers, and certifications such as Avaya Certified Implementation Specialist (ACIS) or Avaya Certified Support Specialist (ACSS) are typically required. Strong troubleshooting abilities, project management skills, and effective communication set top performers apart. These competencies are crucial for ensuring reliable enterprise communication solutions, minimizing downtime, and delivering seamless support to organizations.

What is the difference between Senior Avaya Engineer vs Network Engineer?

AspectSenior Avaya EngineerNetwork Engineer
CertificationsAvaya Certified Specialist, CCNA, CCNPCCNA, CCNP, JNCIA
Work EnvironmentTelecommunications, VoIP systems, enterprise networksComputer networks, LAN/WAN, security
Industry UsageTelecom, large enterprises, service providersIT, corporate, service providers

The Senior Avaya Engineer primarily focuses on designing, implementing, and maintaining Avaya communication systems, especially VoIP and telephony solutions. In contrast, a Network Engineer manages broader network infrastructure, including LAN/WAN and security. While both roles require networking certifications and work in enterprise environments, the Senior Avaya Engineer specializes in telecommunication systems, making it essential for organizations with complex communication needs.

What are Senior Avaya Engineers?

Senior Avaya Engineers are experienced IT professionals who specialize in designing, implementing, and maintaining Avaya communication systems, such as unified communications, contact centers, and telephony solutions. They have advanced knowledge of Avaya hardware and software, including troubleshooting and optimizing complex networks for large organizations. Senior Avaya Engineers often lead technical projects, provide mentorship to junior staff, and ensure the reliability and security of voice and data communications. Their expertise is crucial for organizations that rely on Avaya technology for their business communications.

What are some common challenges faced by Senior Avaya Engineers, and how can they be addressed?

Senior Avaya Engineers often encounter challenges such as integrating Avaya systems with legacy infrastructure, ensuring system security, and managing large-scale deployments across multiple locations. Staying updated on the latest Avaya software releases and security patches is crucial to maintaining system integrity. Effective communication with cross-functional teams, including network engineers and IT support, helps ensure smooth implementation and troubleshooting. Leveraging Avaya’s technical documentation and participating in user forums can also help in resolving complex issues more efficiently.
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Senior Avaya Engineer jobs near you
Infographic showing various Senior Avaya Engineer job openings in the United States as of June 2026, with employment types broken down into 25% As Needed, and 75% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $99,164 per year, or $47.7 per hour.
Avaya Telecom Engineer

Avaya Telecom Engineer

Noblesoft Technologies

Charlotte, NC • On-site

Contractor

Posted 23 days ago

Job description

Job Title:  Senior Avaya Telecom Engineer 

Location:  Charlotte, NC
 

Key Responsibilities

  • System Design & Implementation:
    • Architect, deploy, and optimize Avaya Aura Communication Manager (CM), System Manager (SMGR), Session Manager (SM), Element Management System (EMS), Session Border Controller (SBC), Application Enablement Services (AES), and SIP trunking solutions.
    • Integrate Avaya platforms with third-party applications and telco services for PSTN connectivity.
  • Operations & Support:
    • Provide advanced troubleshooting and technical support for Avaya systems, including incident and problem management for CM, SMGR, SM, EMS, SBC, AES, and SIP environments.
    • Perform moves, adds, changes (MACs), upgrades, and patch management for Avaya infrastructure.
    • Monitor system performance, conduct capacity analysis, and ensure compliance with enterprise standards.
  • Security & Compliance:
    • Manage secure API access, data encryption, and system backups.
    • Ensure systems meet regulatory and business continuity requirements, including E911 integration.
  • Collaboration & Documentation:
    • Work closely with cross-functional teams (network, security, application owners) to deliver integrated voice solutions.
    • Develop and maintain technical documentation, procedures, and training materials for support staff and end-users.
  • Continuous Improvement:
    • Stay current with industry trends and Avaya technology advancements.
    • Recommend and implement new features, upgrades, and process improvements.
 

Required Skills & Experience

  • Technical Expertise:
    • 5+ years’ hands-on experience with Avaya Aura platforms (CM, SMGR, SM, EMS, SBC, AES).
    • Deep understanding of SIP trunking, VoIP protocols, and telephony infrastructure.
    • Experience with installation, configuration, and troubleshooting of Avaya systems and media gateways (G650, G450, G430).
    • Familiarity with integration of Avaya with other enterprise applications and cloud services.
  • Certifications:
    • Avaya ACIS/ACSS certifications preferred.
    • Additional certifications in networking (CCNP Collaboration, etc.) are a plus.
  • Soft Skills:
    • Excellent problem-solving, communication, and interpersonal skills.
    • Ability to mentor junior engineers and collaborate across teams.
 

Preferred Qualifications

  • Experience with large-scale enterprise deployments and migrations.
  • Knowledge of related technologies (Cisco Unity, NICE, Verint, RedSky E911).
Proven track record in project management and vendor coordination