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Senior Avaya Engineer Jobs (NOW HIRING)

Genesis10

Avaya Administrator

Jersey City, NJ · On-site

$63.68 - $71.68/hr

Seeking a senior-level engineer with deep expertise in Avaya Contact Center and Voice platforms to support the Real-Time Collaboration (RTC) Contact Center Engineering organization. This role is ...

Avaya

Senior Front End Engineer - Avaya Infinity Platform

OR · On-site +1

$114K - $158K/yr

As a Senior Front End Engineer, you'll own features end-to-end: from architecture and ... Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is ...

Avaya

SD

$157K - $207K/yr

The Avaya Infinity platform unifies fragmented customer experiences, connecting the channels ... Software Engineering About the Job Senior Data Engineer Location: Irving, Texas Job Duties: Avaya ...

Procom Services

Sr Voice Engineer

Durham, NC

Voice Engineer Job Details Demonstrated skills on Avaya systems, which includes. Avaya ... Avaya Modular Messaging voice mail system. Avaya AES servers Avaya SES server Avaya System and ...

C3EL

Senior Telecommunications Engineer

Honolulu, HI · On-site

Senior Telecommunications Engineer Security Clearance: Secret Location : Fort Shafter Flats, HI ... Proficiency with Nortel, Cisco, and Avaya telecommunications technologies. * Experience supporting ...

C3EL

Senior Telecommunications Engineer Fort Shafter Flats, HI Apply **CONTINGENT UPON CONTRACT AWARD ... Proficiency with Nortel, Cisco, and Avaya telecommunications technologies. * Experience supporting ...

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Senior Avaya Engineer information

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$72

How much do senior avaya engineer jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for senior avaya engineer in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a senior Avaya engineer?

To thrive as a Senior Avaya Engineer, you need deep expertise in Avaya communication systems, VoIP technologies, and a relevant degree or equivalent experience in telecommunications or IT. Familiarity with Avaya Aura, Communication Manager, Session Border Controllers, and certifications such as Avaya Certified Implementation Specialist (ACIS) or Avaya Certified Support Specialist (ACSS) are typically required. Strong troubleshooting abilities, project management skills, and effective communication set top performers apart. These competencies are crucial for ensuring reliable enterprise communication solutions, minimizing downtime, and delivering seamless support to organizations.

What is the difference between Senior Avaya Engineer vs Network Engineer?

AspectSenior Avaya EngineerNetwork Engineer
CertificationsAvaya Certified Specialist, CCNA, CCNPCCNA, CCNP, JNCIA
Work EnvironmentTelecommunications, VoIP systems, enterprise networksComputer networks, LAN/WAN, security
Industry UsageTelecom, large enterprises, service providersIT, corporate, service providers

The Senior Avaya Engineer primarily focuses on designing, implementing, and maintaining Avaya communication systems, especially VoIP and telephony solutions. In contrast, a Network Engineer manages broader network infrastructure, including LAN/WAN and security. While both roles require networking certifications and work in enterprise environments, the Senior Avaya Engineer specializes in telecommunication systems, making it essential for organizations with complex communication needs.

What is a senior Avaya engineer?

Senior Avaya Engineers are experienced IT professionals who specialize in designing, implementing, and maintaining Avaya communication systems, such as unified communications, contact centers, and telephony solutions. They have advanced knowledge of Avaya hardware and software, including troubleshooting and optimizing complex networks for large organizations. Senior Avaya Engineers often lead technical projects, provide mentorship to junior staff, and ensure the reliability and security of voice and data communications. Their expertise is crucial for organizations that rely on Avaya technology for their business communications.

What are common challenges faced by senior Avaya engineers, and how can they be addressed?

Senior Avaya Engineers often encounter challenges such as integrating Avaya systems with legacy infrastructure, ensuring system security, and managing large-scale deployments across multiple locations. Staying updated on the latest Avaya software releases and security patches is crucial to maintaining system integrity. Effective communication with cross-functional teams, including network engineers and IT support, helps ensure smooth implementation and troubleshooting. Leveraging Avaya’s technical documentation and participating in user forums can also help in resolving complex issues more efficiently.
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Senior Avaya Engineer jobs near you
Infographic showing various Senior Avaya Engineer job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $99,164 per year, or $47.7 per hour.

Senior Avaya Contact Center Engineer

BC Forward

Charlotte, NC • On-site

$73.67/hr

Other

Posted 18 days ago

Job description

Job Title: Senior Avaya Contact Center Engineer Location: Jersey City, NJ / Charlotte, NC / Jacksonville, FL Duration: Contract - 11 months Pay Range: $73.67/hr (W2) Job ID: 407174 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Senior VoIP / Contact Center Engineer (Avaya) to join our dynamic team within the Real-Time Collaboration Contact Center Engineering organization. The ideal candidate will have strong experience in Avaya Contact Center and Voice platforms and a proven ability to engineer, implement, and support large-scale, high-availability contact center solutions that meet near-zero downtime objectives. This role requires onsite presence and an ASAP start. Responsibilities: Lead implementation and configuration of Avaya Contact Center solutions per approved designs. Partner with program delivery teams to define timelines, milestones, and execution plans. Support business initiatives and ensure alignment with enterprise architecture standards. Provide structured status updates and risk articulation to senior leadership. Develop and maintain engineering documentation including build guides, configuration standards, BOMs, cost estimates, and infrastructure placement requests. Deliver L3/L4 engineering support for complex, integrated voice environments. Create and maintain installation, configuration, and operational procedures for Avaya platforms. Participate in cross-functional design and troubleshooting with voice, network, and application teams. Required Skills & Qualifications: Avaya Voice / Contact Center platforms: Avaya Communication Manager (ACM), Session Manager, System Manager, AES, CMS, Media Servers. Call center engineering with ACD/PBX programming, IVR, vectors, adjunct routing, and call flows. VoIP and networking: SIP, RTP/RTCP, H.323; QoS configuration, jitter analysis, bandwidth optimization; LAN/WAN fundamentals. Infrastructure and integration: SBCs, SIP trunking, ISDN/PRI, CTI integrations in multi-layered enterprise environments. Documentation and communication using Visio and PowerPoint with executive-ready deliverables. Strong program delivery skills including timeline creation, dependency management, and execution tracking. Effective communication with senior leadership and technical teams; strong analytical and troubleshooting ability. Experience working across globally distributed teams. Experience level: 8+ years in Contact Center/VoIP engineering; 7+ years hands-on with enterprise voice solutions; Bachelor's degree in Telecommunications, Computer Science, or related field, or equivalent experience. Preferred Skills: Certificate lifecycle management with platforms such as Venafi. License management across the Avaya Aura stack including tracking, compliance, optimization, and vendor coordination for entitlements and renewals. Exposure to Intrado E911 solutions and familiarity with NICE call recording platforms. Knowledge of TCP/IP deep-dive troubleshooting. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume. This role is onsite and seeks an ASAP start. A Glider assessment may be required.

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