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Senior Avaya Engineer Jobs (NOW HIRING)

VTG

Senior Cisco Voice Engineer

Dulles, VA · Hybrid

... supporting Avaya platforms in hybrid Cisco/Avaya environments • Experience with secure ... ring, or related field • Minimum of six (6) years of progressive experience in Voice/UC ...

VTG

Senior Cisco Voice Engineer

Dulles, VA · On-site

Overview We are seeking experienced Cisco Voice Engineers to support a mission critical, technology ... supporting Avaya platforms in hybrid Cisco/Avaya environments • Experience with secure ...

Global IT Family

Sr. UC Engineer

Newport Beach, CA

... Sr. UC Engineer Newport Beach, CA CTH (USC/GC preferred) The Senior Telecom/UC Engineer position ... Avaya System/Session Manager, SBC's, Call Recording, Faxing Applications, Microsoft Skype for ...

Global IT Family

Sr. UC Engineer

Newport Beach, CA · On-site

... Sr. UC Engineer Newport Beach, CA CTH (USC/GC preferred) The Senior Telecom/UC Engineer position ... Avaya System/Session Manager, SBC's, Call Recording, Faxing Applications, Microsoft Skype for ...

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Senior Avaya Engineer information

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How much do senior avaya engineer jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for senior avaya engineer in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a senior Avaya engineer?

To thrive as a Senior Avaya Engineer, you need deep expertise in Avaya communication systems, VoIP technologies, and a relevant degree or equivalent experience in telecommunications or IT. Familiarity with Avaya Aura, Communication Manager, Session Border Controllers, and certifications such as Avaya Certified Implementation Specialist (ACIS) or Avaya Certified Support Specialist (ACSS) are typically required. Strong troubleshooting abilities, project management skills, and effective communication set top performers apart. These competencies are crucial for ensuring reliable enterprise communication solutions, minimizing downtime, and delivering seamless support to organizations.

What is the difference between Senior Avaya Engineer vs Network Engineer?

AspectSenior Avaya EngineerNetwork Engineer
CertificationsAvaya Certified Specialist, CCNA, CCNPCCNA, CCNP, JNCIA
Work EnvironmentTelecommunications, VoIP systems, enterprise networksComputer networks, LAN/WAN, security
Industry UsageTelecom, large enterprises, service providersIT, corporate, service providers

The Senior Avaya Engineer primarily focuses on designing, implementing, and maintaining Avaya communication systems, especially VoIP and telephony solutions. In contrast, a Network Engineer manages broader network infrastructure, including LAN/WAN and security. While both roles require networking certifications and work in enterprise environments, the Senior Avaya Engineer specializes in telecommunication systems, making it essential for organizations with complex communication needs.

What is a senior Avaya engineer?

Senior Avaya Engineers are experienced IT professionals who specialize in designing, implementing, and maintaining Avaya communication systems, such as unified communications, contact centers, and telephony solutions. They have advanced knowledge of Avaya hardware and software, including troubleshooting and optimizing complex networks for large organizations. Senior Avaya Engineers often lead technical projects, provide mentorship to junior staff, and ensure the reliability and security of voice and data communications. Their expertise is crucial for organizations that rely on Avaya technology for their business communications.

What are common challenges faced by senior Avaya engineers, and how can they be addressed?

Senior Avaya Engineers often encounter challenges such as integrating Avaya systems with legacy infrastructure, ensuring system security, and managing large-scale deployments across multiple locations. Staying updated on the latest Avaya software releases and security patches is crucial to maintaining system integrity. Effective communication with cross-functional teams, including network engineers and IT support, helps ensure smooth implementation and troubleshooting. Leveraging Avaya’s technical documentation and participating in user forums can also help in resolving complex issues more efficiently.
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Senior Avaya Engineer jobs near you
Infographic showing various Senior Avaya Engineer job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $99,164 per year, or $47.7 per hour.

Lead Network Engineer

Avance Consulting Services

Benton Harbor, MI

$95K - $132K/yr

Other

Re-posted 15 days ago

Job description

Company Description

Warm Greetings!

My name is Srinath and I am a Sr. Technical Recruiter with Avance Consulting.  We are a leading consulting company and have been in consulting business for last 10 years. We are primary vendors to several Fortune 1000, Investment Banks and Financial companies. 

I found your resume on one of the job boards and it looks to be a good fit for an open position we have. Please review the job description listed below. If you are interested, please respond with your updated resume or give me a call on 732-276-9933 Ext 238 at your earliest convenience. If you are not looking for new roles, please forward this email to someone either from your professional network or friends who are looking for new opportunities since we have an excellent referral program.


Job Description

Position- Lead Network Engineer
Location- Benton Harbor, Michigan
Duration- Full Time

Job Description:

  • The GIS Lead Analyst, Contact Center Engineer provides skilled technical support around all aspects of unified communications and voice services.
  • The position requires a high level of general technical knowledge in traditional Avaya voice communications, call routing, and networking.
  • Ideal background would include a minimum of 5 years of experience working with Avaya Communications Manager, Avaya Modular Messaging, Avaya Session Manager and CMS.
  • Duties include scripting, design, analysis, planning, implementation and troubleshooting of the services located at multi sites.
  • Background in software, hardware and maintenance of the telephony systems, voicemail, VoIP technology, and carrier SIP services.
  • The GIS Lead Analyst, Contact Center Engineer will be involved with the Engineering/Planning functions of a traditional voice network group, but will also take part in, and be expected to lead initiatives in the converged network world.
  • The candidate will interface with various business groups and determine if and when the company can utilize and implement such enhanced technologies.
  • Responsible for the engineering and development of Call Center Infrastructure Assets - including ACD, IVR, CTI, Reporting systems. The primary duties will include the design, implementation and testing of call center infrastructure solutions.
  • Support the planning, design, implementation and optimization of new voice products/services. Develop, document, implement and maintain processes and procedures related to service delivery.
  • Perform after hours support duties on occasion to sustain systems and service levels

Minimum Experience:

  • Expert in an AVAYA Call flow designs, VOIP, SIP, CMS, One X, Communication Manager and other AVAYA Contact Center Technology.
  • Experience with IVR administration.
  • Experience with Avaya Modular Messaging administration.
  • Experience with SBC administration.
  • Knowledge and experience with Avaya Interaction Center desirable.
  • Strong leadership and interpersonal skills required. Strong analytical skills, experience solving practical issues and engaging teams of multiple process partners to consensus.
  • SIP transport experience including SIP Toll Free, SIP Trunking and SIP DID.
  • Knowledge of a SIP contact center data center technology platform.
  • Strong knowledge of VoIP implementation including hard- and soft-phones.

Experience Required:

  • Bachelor's Degree from an accredited college or university. A combination of education and experience will be considered.
  • 7+ years of relevant Avaya experience
  • Experience managing third-party vendors
  • Experience in a multinational work environment
  • Polycom Video Conferencing experience is a plus
  • Endless Opportunities

Employment:

As a condition of employment with Company, any successful job applicant will be required to pass a pre-employment drug screen and to successfully complete a background investigation, which may also include a credit check for positions in some areas of our business.

Thanks,

Ganesh Gani

Sr. IT Recruiter

Tricolor, Inc.

Direct: (732) 328-8980

Email: ganesh@ tricolor.com

100 Franklin Square Drive #207, Somerset, NJ 08873

Tel (732) 873-0305 | Fax (732) 873-9075

www.tricolor.com | Certified Minority Business Enterprise (MBE)

Qualifications

Any

Additional Information

All your information will be kept confidential according to EEO guidelines.

Avance Consulting logo

About Avance Consulting

Sourced by ZipRecruiter

Avance Consulting is a global leader in innovative talent solutions for diverse industries. Since 2007, we have been serving nearly a third of Fortune 500 companies and most of the top 100 technology companies worldwide. Our team of 700+ experts offers Engineering Services, Information Technology, Digital and Executive Search solutions from our offices in North America, UK, Europe and APAC. At Avance you can learn new skills and technologies, have more advancement opportunities and career growth, being a part of our productive atmosphere, and a positive reinforcement culture.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Somerset , NJ, US

Year founded

2007

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