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Avaya Engineer Jobs (NOW HIRING)

Procom Consultants Group

Sr. Voice Engineer

Durham, NC · On-site

Avaya G860/ Audio Codes. * Avaya AES servers. * Nectar, or other VoIP monitoring tools * Infortel, or other CDR * Polycom, Lync, or other audio conferencing systems. Sr Voice Engineer Mandatory ...

Williams Companies

Engineer I/II

El Campo, TX · On-site

As Engineer II, you'll develop proficiency on projects, technical assignments and company processes that directly impact our operations. Your ability to collaborate, build and nurture your network ...

Algo Soft Solutions LLC

Telephony Engineer

Frederick, MD · On-site

Ability to establish communication systems by programming Voice and Data Telecommunications network ... Administers Avaya phone systems| Call Vector Designing| testing| problem solving and voice mail ...

New

Sonsoft Inc

Avaya Network Engineer

Boston, MA · On-site

Routers Firewalls Switches CCNA or better preferred Avaya experience: Traditional PBX VoiP PBX Aura vmail Understanding of circuits and SIP protocol. ACSS or better preferred This is an immediate ...

Procom Services

Sr Voice Engineer

Durham, NC · On-site

Voice Engineer Job Details Demonstrated skills on Avaya systems, which includes. Avaya ... Avaya Modular Messaging voice mail system. Avaya AES servers Avaya SES server Avaya System and ...

Arcfield

Telecommunications Engineer

Newport, RI · On-site

Support voice engineering initiatives for all project-related and ongoing operations support for ... Avaya Certified Solutions Architect (ACSA) or... * Avaya Certified Solution Specialist (ACSS) or.

CLOUD 9 SOLUTIONS, LLC

Telecom Engineer

Lansing, MI · On-site

SIP Gateways (AudioCodes), Avaya SIP environment, CMS; Nice Recording & WFM systems, Nice Cxone ... Telecommunications Engineer Other duties * Active involvement in design discussions with OEMs ...

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How much do avaya engineer jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for avaya engineer in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What Does an Avaya Engineer Do?

Avaya is a multinational software and telecommunications company that develops and sells unifying communications solutions, such as voice over IP (VoIP) Technology, phone systems, system administration, and other technical tools. Avaya engineers may work for the Avaya corporation or an organization that utilizes the software. In this role, you design a central system based on your company's communication needs within their organization and with customers. This may include setting up an in-house call center, a network of remote answering lines, or a hybrid of both. Once the design is approved, you oversee the installation of the system and may be responsible for regular maintenance and repairs to ensure it continues to run properly.

What is the difference between Avaya Engineer vs VoIP Engineer?

AspectAvaya EngineerVoIP Engineer
CertificationsAvaya certifications, CCNA, CCNPCCNA, CCNP, Cisco certifications
Work EnvironmentTelecommunications, enterprise networksVoIP systems, enterprise and service provider networks
Industry UsageTelecom providers, large corporationsIT firms, telecom, service providers

Both roles involve managing voice communication systems, but Avaya Engineers specialize in Avaya platforms, while VoIP Engineers focus on various VoIP technologies across different vendors. The choice depends on the specific systems used by the employer.

What are Avaya Engineers?

Avaya Engineers are IT professionals who specialize in designing, implementing, maintaining, and troubleshooting Avaya communication systems, such as VoIP phone systems, contact centers, and unified communications platforms. They work with Avaya hardware and software to ensure seamless communication within organizations. Their responsibilities often include system configuration, upgrades, user support, and resolving technical issues to maintain optimal system performance.

What are the key skills and qualifications needed to thrive as an Avaya Engineer, and why are they important?

To thrive as an Avaya Engineer, you need in-depth knowledge of telephony systems, VoIP, networking fundamentals, and experience with Avaya platforms, usually validated by certifications like Avaya Certified Implementation Specialist (ACIS) or Avaya Certified Support Specialist (ACSS). Familiarity with Avaya Aura, Communication Manager, Session Manager, and troubleshooting tools is essential. Strong problem-solving abilities, attention to detail, and effective communication are vital soft skills for managing complex installations and client interactions. These skills ensure reliable deployment, maintenance, and support of Avaya solutions, leading to optimal system performance and customer satisfaction.

What are some common challenges Avaya Engineers face when managing large-scale communication systems?

Avaya Engineers working with large-scale communication systems often encounter challenges like integrating legacy infrastructure with newer Avaya solutions, ensuring system reliability during peak usage, and troubleshooting complex network issues that may impact voice quality or connectivity. Effective communication and collaboration with IT, network, and support teams are essential to quickly resolve incidents and implement updates or patches. Staying up-to-date with Avaya's evolving technologies and best practices helps engineers anticipate potential issues and optimize system performance.
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Avaya Engineer jobs near you
Infographic showing various Avaya Engineer job openings in the United States as of July 2026, with employment types broken down into 65% Full Time, 2% Temporary, and 33% Contract. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $99,164 per year, or $47.7 per hour.

SL1 / VOSS Engineer with Security Clearance

Scute Technologies

Fort George G Meade, MD • On-site

Other

Re-posted 26 days ago

Job description

SL1 / VOSS Engineer
Onsite Annapolis Junction, MD | US Citizenship Required | Travel (less than 10%)
Clearance level: Active TS/SCI with Poly Summary
The SL1/VOSS Engineer supports integrated observability and provisioning across enterprise unified communications environments. SL1 and VOSS will be used together to provide an end-to-end operational view of voice and video performance across Microsoft Teams, Cisco CMS, Oracle SBCs, and NSTS systems. This role ensures reliable service delivery, real-time monitoring, and correlation of multi-vendor metrics. Responsibilities
-Operate and maintain SL1 and VOSS platforms across secure networks
-Establish unified visibility into voice/video session performance across Teams, Cisco CMS, Oracle SBCs, and NSTS
-Use SL1 to collect, correlate, and visualize cross-vendor UC performance metrics
-Utilize VOSS for provisioning, service quality monitoring, and user experience insights
-Troubleshoot UC performance and reliability issues
-Support integration with enterprise monitoring and reporting tools
-Maintain configurations, SOPs, dashboards, and operational documentation Qualifications
-Experience supporting unified communications environments
-Knowledge of Teams, Cisco UC platforms, SBCs, and real-time media flows
-Familiarity with service observability, provisioning, and performance analytics
-Strong troubleshooting skills across multi-vendor environments
-Active TS/SCI clearance (polygraph required) ------------------------
About us
Scute Technologies is a forward-thinking technology solutions provider dedicated to helping organizations modernize, secure, and optimize their digital environments. We specialize in delivering innovative IT, cloud, and cybersecurity services that empower our clients to achieve mission success with confidence and agility. Equal Opportunity Employer Statement
Scute Technologies is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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