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Telecom Tech Jobs in Florida (NOW HIRING)

Nemours

Voice Analyst (Telecom Support)

Orlando, FL

Nemours is seeking a Voice Analyst (Telecom Support), to join our Nemours Children's Health team in ... Administration experience with contact center technologies from any of the top vendors such as ...

New

ByVerTek LLC

Director of Construction

Boca Raton, FL · On-site

Technology and Innovation: • Stay updated with the latest trends and advancements in telecom technology designs and methods. • Evaluate and implement new technologies to enhance field ...

ByVerTek LLC

Vice President of Construction

Boca Raton, FL · On-site

$140K - $175K/yr

Technology and Innovation: * Stay updated with the latest trends and advancements in telecom technology designs and methods. * Evaluate and implement new technologies to enhance field construction ...

MCI Careers

Experienced Call Center Trainer

Tampa, FL · On-site

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

MCI Careers

Experienced Accountant

Tampa, FL · Remote

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

MCI Careers

Experienced Call Center Recruiter

Tampa, FL · On-site

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

MCI Careers

Experienced Call CenterRecruiter

Tampa, FL · Remote

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

MCI Careers

Call Center Representative

Tampa, FL · On-site

$14/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

MCI Careers

Experienced Call CenterRecruiter

Tampa, FL · On-site

$14.75 - $19/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

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Telecom Tech information

See Florida salary details

$11

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$31

How much do telecom tech jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for telecom tech in Florida is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $25.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom Tech, and why are they important?

To thrive as a Telecom Tech, you need a solid understanding of telecommunications systems, cabling, and network troubleshooting, usually supported by a relevant technical diploma or certification. Familiarity with tools like cable testers, signal analyzers, and industry standards such as BICSI or CompTIA Network+ certification is often required. Strong problem-solving skills, attention to detail, and effective communication are important soft skills in this field. These skills ensure reliable installation, maintenance, and support of communication systems, minimizing downtime and meeting customer or organizational needs.

What are some typical challenges Telecom Techs face when working in the field, and how can they effectively address them?

Telecom Techs often encounter challenges such as troubleshooting complex network issues, working in adverse weather conditions, and managing tight deadlines for service restoration. Effective problem-solving skills, adherence to safety protocols, and strong communication with team members and customers are essential to overcoming these obstacles. Staying up-to-date with the latest technologies and participating in regular training also help Telecom Techs adapt to new equipment and procedures, ensuring high-quality service.

What does a Telecom Tech do?

A Telecom Tech, or Telecommunications Technician, is responsible for installing, maintaining, and repairing communication systems and equipment such as telephone lines, internet networks, and fiber optic cables. They work with both hardware and software to ensure reliable communication services for businesses and customers. Telecom Techs often troubleshoot issues, perform upgrades, and ensure systems comply with industry standards and safety regulations.

What is the difference between Telecom Tech vs Network Technician?

AspectTelecom TechNetwork Technician
CertificationsFCC licenses, Cisco CCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentFieldwork installing and repairing telecom systemsOffice and data center environments, troubleshooting networks
Industry UsageTelecommunications providers, cable companiesIT companies, internet service providers

Telecom Techs primarily focus on installing, maintaining, and repairing telecommunications systems in the field, often working directly with cables and hardware. Network Technicians tend to work more with data networks, troubleshooting connectivity issues in office or data center settings. While both roles require similar certifications and industry knowledge, Telecom Techs are more field-oriented, whereas Network Technicians often work in technical support or network administration roles.

What are popular job titles related to Telecom Tech jobs in Florida? For Telecom Tech jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Telecom Tech jobs in Florida look for? The top searched job categories for Telecom Tech jobs in Florida are:
What cities in Florida are hiring for Telecom Tech jobs? Cities in Florida with the most Telecom Tech job openings:
Telecom Tech jobs near you
Infographic showing various Telecom Tech job openings in Florida as of May 2026, with employment types broken down into 2% Locum Tenens, 15% Full Time, 40% Part Time, 41% Contract, and 2% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,561 per year, or $21.4 per hour.

Voice Analyst (Telecom Support)

Nemours Children's Hospital Orlando

Orlando, FL

Other

Posted 9 days ago

Job description

Voice Analyst (Telecom Support)

Nemours is seeking a Voice Analyst (Telecom Support), to join our Nemours Children's Health team in Orlando, Florida.

The Communications Analyst is a technical position responsible to perform various work functions in support of the Telecom team. This position will require 3+ years of senior level knowledge of Cisco CUCM, Unity Connection and contact center technologies. Administration experience with contact center technologies from any of the top vendors such as Talkdesk, Genesys, Five9 or UCCE is acceptable. This will include the analysis and resolution of system hardware, software and networking issues. A working knowledge of telecommunication networks and their supporting systems is also required.

In addition, this position will define project requirements, estimate project tasks, and provide industry knowledge in performing basic and advanced tasks associated with administration responsibilities.

Essential Functions:

  • Coordinate vendors, maintenance and upgrades to minimize downtime and/or impact on end users.
  • Proactively monitor and analyze system resources to ensure optimal performance and develop plans to accommodate capacity for future growth.
  • Perform routine systems tasks and resolve assigned Help Desk tickets in a manner consistent with service level guidelines and Nemours customer service expectations.
  • Interact with customers and establish customer relationships to gather and analyze customer needs, assess available resources and determine optimal solutions.
  • Develop project plans incorporating resource estimates (time, cost, etc) for project tasks and manage projects, as assigned.
  • Collaborate with members of other enterprise functional teams to proactively assess team impact and ensure goals/objectives are supported.
  • Advise management on technological aspects of the position, evaluate vendor products and make recommendations on product/service selection and current system upgrades.
  • Train, educate and mentor staff, as necessary.
  • Provide software oriented administrative support on Cisco communication platforms, execute procedures for end-user oriented break/fix repair, and move, add, change (MAC) requests.

Job Requirements:

  • Associate's Degree in Computer Science, Business or Information Technology preferred. Equivalent work experience can be considered in lieu of degree.
  • Minimum of 3-5 years of technology focused experience required.
  • Experience with voice technologies is desired specifically with Cisco CUCM, Unity Connection, TalkDesk, Microsoft Teams Voice and/or cloud contact center platforms.

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