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Telecom Tech Jobs (NOW HIRING)

Artech

Senior Telecom Expense Analyst

Morristown, NJ · On-site

$25 - $30/hr

Develop and manage a comprehensive technology telecom cost structure. * Streamline and consolidate telecom billing across the enterprise onto a single platform. * Forecast monthly/quarterly telecom ...

ELCCO

Telecom Installation Tech

Kahului, HI · On-site

$20.75 - $27.25/hr

ELCCO Inc. is seeking an experienced Telecom Tech Lead for our headquarters located on the beautiful island of Maui, in Hawaii. The right person will have the opportunity to join a growing company.

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How much do telecom tech jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for telecom tech in the United States is $28.67, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $33.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom Tech, and why are they important?

To thrive as a Telecom Tech, you need a solid understanding of telecommunications systems, cabling, and network troubleshooting, usually supported by a relevant technical diploma or certification. Familiarity with tools like cable testers, signal analyzers, and industry standards such as BICSI or CompTIA Network+ certification is often required. Strong problem-solving skills, attention to detail, and effective communication are important soft skills in this field. These skills ensure reliable installation, maintenance, and support of communication systems, minimizing downtime and meeting customer or organizational needs.

What are some typical challenges Telecom Techs face when working in the field, and how can they effectively address them?

Telecom Techs often encounter challenges such as troubleshooting complex network issues, working in adverse weather conditions, and managing tight deadlines for service restoration. Effective problem-solving skills, adherence to safety protocols, and strong communication with team members and customers are essential to overcoming these obstacles. Staying up-to-date with the latest technologies and participating in regular training also help Telecom Techs adapt to new equipment and procedures, ensuring high-quality service.

What does a Telecom Tech do?

A Telecom Tech, or Telecommunications Technician, is responsible for installing, maintaining, and repairing communication systems and equipment such as telephone lines, internet networks, and fiber optic cables. They work with both hardware and software to ensure reliable communication services for businesses and customers. Telecom Techs often troubleshoot issues, perform upgrades, and ensure systems comply with industry standards and safety regulations.

What is the difference between Telecom Tech vs Network Technician?

AspectTelecom TechNetwork Technician
CertificationsFCC licenses, Cisco CCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentFieldwork installing and repairing telecom systemsOffice and data center environments, troubleshooting networks
Industry UsageTelecommunications providers, cable companiesIT companies, internet service providers

Telecom Techs primarily focus on installing, maintaining, and repairing telecommunications systems in the field, often working directly with cables and hardware. Network Technicians tend to work more with data networks, troubleshooting connectivity issues in office or data center settings. While both roles require similar certifications and industry knowledge, Telecom Techs are more field-oriented, whereas Network Technicians often work in technical support or network administration roles.

More about Telecom Tech jobs
What cities are hiring for Telecom Tech jobs? Cities with the most Telecom Tech job openings:
What states have the most Telecom Tech jobs? States with the most job openings for Telecom Tech jobs include:
What job categories do people searching Telecom Tech jobs look for? The top searched job categories for Telecom Tech jobs are:
Telecom Tech jobs near you
Infographic showing various Telecom Tech job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 15% Full Time, 40% Part Time, 43% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $59,630 per year, or $28.7 per hour.
Telecom Tech (entry level)

Telecom Tech (entry level)

ViaPath Technologies

Marysville, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Overview
Under the direction of the Field Service Manager, but working largely independently, the Site Administration Technician 1 will handle field service maintenance, inventory and repairs with deployed inmate tablets and inmate call processing equipment at multiple assigned facilities. Ensuring all internal processes, procedures, and contractual repair timelines are adhered to.
The position will be based at the customer site with a requirement to travel to additional sites as needed.
Responsibilities
  • Serve as an Ambassador for ViaPath by fostering a positive relationship with the customer and site POC
  • Work at the direction of the Field Service Manager ("FSM") responsible for the assigned sites in coordination with the facilities.
  • Walk the facility, Pods and Units daily to include tasks such as inspecting tablets and initiating trouble tickets for issues as needed and ensure access points are functioning and report to FSM with issues.
  • Meet daily with the facility Point of Contact (POC) to provide updates on known issues as well as gather any new feedback for newly identified issues
  • Manage all day-to-day support functions including minor maintenance of tablets, ensuring all applications on the tablets are functioning properly, and maintaining a daily accurate listing of tablets issued, tablets on the shelf, tablets requiring repair and return.
  • Provide a weekly summary report to the Field Service Manager (FSM)
  • Visit dedicated worksite daily or assigned facilities during scheduled dates if assigned more than one.
  • Initiate and execute trouble resolution guidelines provided for Tablet Resolution before acknowledging the need to replace tablet(s) under RMA protocol.
  • Utilize ViaPath's trouble ticket database to view/maintain all facility information that would be useful in troubleshooting system issues.
  • Update the FSM and SAT on any known issues immediately when known

Qualifications
  • High school diploma or equivalent required; advanced degree a plus
  • Minimum of 1 year of related IT/admin experience. Must have IT familiarity (i.e., tablet usage, technical support, computer workings, etc.). Experience with technology troubleshooting, repairs and/or other relevant technical experience desired.
  • Proficient in Windows XP/Windows OS, Microsoft Office Software, and ability to learn other software programs that may be required.
  • Must be a self-starter that can work independently and willing to fully commit to understanding all aspects of support for the site.
  • Ability to multi-task while meeting deadlines.
  • Strong communication skills and ability to interact with and be comfortable being in front of others.
  • Experience working in a fast-paced environment with competing deadlines and priorities.
  • Strong written and oral communication skills.
  • Must have strong attention to detail and record keeping skills.
  • Ability to write reports and/or procedure manuals on an as needed basis.
  • Strong problem-solving skills are required. Must have the ability to diagnose and define problems, collect data, establish facts, draw valid conclusions, and provide recommendations.
  • Ability to work well in a team environment.
  • Must frequently be able to lift/or move heavy equipment.
  • Must be willing to work in a correctional environment and perform all tasks assigned in various working conditions, which may include but are not limited to: adverse weather, humidity, dust, and limited space.
  • Must be able and willing to work weekend, evening, and holiday schedules as needed.
  • Position includes travel to multiple facilities in the area. Must have reliable transportation.
  • Proficient in basic network troubleshooting to include being able to identify network components a plus.

Additional Information
ViaPath is committed to providing equal employment opportunities to all qualified individuals and to maintaining a workplace free from discrimination and harassment. Employment decisions are based on individual merit, qualifications, performance, and business needs. In accordance with applicable federal, state, and local laws, ViaPath does not discriminate or permit harassment against any employee or applicant based on any characteristic protected by law. ViaPath's commitment applies to the fullest extent required by federal, state, and local laws applicable to its contracts and operations.
Benefits Overview
ViaPath is committed to supporting the health, well-being, and security of our employees. Eligible full-time employees have access to a comprehensive benefits package that includes:
  • Medical, Dental & Vision Insurance - Multiple plan options designed to support a variety of coverage needs.
  • Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) - Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available.
  • Flexible Time Off (FTO) - Including vacation and sick time
  • Company Holidays
  • Retirement Plan (401(k)) - Traditional and Roth 401(k) options available including employer matching contributions.
  • Life & Disability Insurance - Company-paid basic life insurance and short-term disability; additional voluntary coverage available.
  • Employee Assistance Program (EAP) - Free, confidential support for personal, financial, and family matters.
  • Additional Well-Being Resources - Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.

Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change. The information above provides a brief summary of our benefit programs. Actual coverage details are governed by the official plan documents, which control in the event of conflict. ViaPath reserves the right to modify or terminate any benefit program at any time.

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