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Telecom Tech Jobs (NOW HIRING)

The Telecom Analyst will ensure a seamless communication infrastructure by managing phone upgrades ... Bachelor's degree in information technology, Telecommunications, or related field (or equivalent ...

The Telecom Analyst will ensure a seamless communication infrastructure by managing phone upgrades ... Bachelor's degree in information technology, Telecommunications, or related field (or equivalent ...

Telecom Analyst

Plymouth, MA

$33.65 - $45.29/hr

... for the installation of new technologies as well as providing next level support to ... Telecom Analysts are expected to be able to configure call forwarding, call routing, voice menus ...

Sr Telecom Analyst

Las Vegas, NV · On-site

$102K - $127K/yr

Basic Purpose Performs advanced analysis, design, and support of Customer Experience technologies ... Telecom Operations & Vendor Management * Oversees telecommunications expense management, including ...

Position: IT Technician II - Telecommunications Support Location: Austell, GA 30168 Duration: 18 ... This role will support telecom field operations, project work, site documentation, vendor ...

Position: IT Technician II - Telecommunications Support Location: Atlanta, GA Client: Georgia Power ... Support telecom field operations and project-related work. * Troubleshoot hardware and software ...

With a proven track record in IT recruitment, we enjoy success within all sectors and business ... The Telecom Support Specialist will be responsible for with all facets of the company ...

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Telecom Tech information

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$15

$28

$42

How much do telecom tech jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for telecom tech in the United States is $28.67, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $33.65 per hour, depending on experience, location, and employer.

How much do telecom technicians make in the US?

Telecom technicians in the US typically earn a median annual salary of around $50,000 to $60,000, with experienced professionals and those with specialized skills or certifications earning higher wages. Salaries can vary based on location, experience, and the complexity of the systems they service.

Is being a telecom tech a good job?

Telecom technicians install, maintain, and repair telecommunications systems, often working with fiber optics, cables, and networking equipment. The job typically offers steady employment, requires technical skills, and may involve working in various environments, including outdoor and customer locations. It can be a stable career with opportunities for advancement and certification, such as in networking or fiber optics.

What are the key skills and qualifications needed to thrive as a Telecom Tech, and why are they important?

To thrive as a Telecom Tech, you need a solid understanding of telecommunications systems, cabling, and network troubleshooting, usually supported by a relevant technical diploma or certification. Familiarity with tools like cable testers, signal analyzers, and industry standards such as BICSI or CompTIA Network+ certification is often required. Strong problem-solving skills, attention to detail, and effective communication are important soft skills in this field. These skills ensure reliable installation, maintenance, and support of communication systems, minimizing downtime and meeting customer or organizational needs.

What does a telecom tech do?

A telecom tech installs, maintains, and repairs telecommunications equipment and networks, including phone lines, internet systems, and fiber optics. They troubleshoot technical issues, ensure system functionality, and often work with tools like testing devices and follow safety protocols. Certification and knowledge of networking standards are typically required for this role.

What is the difference between Telecom Tech vs Network Technician?

AspectTelecom TechNetwork Technician
CertificationsFCC licenses, Cisco CCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentFieldwork installing and repairing telecom systemsOffice and data center environments, troubleshooting networks
Industry UsageTelecommunications providers, cable companiesIT companies, internet service providers

Telecom Techs primarily focus on installing, maintaining, and repairing telecommunications systems in the field, often working directly with cables and hardware. Network Technicians tend to work more with data networks, troubleshooting connectivity issues in office or data center settings. While both roles require similar certifications and industry knowledge, Telecom Techs are more field-oriented, whereas Network Technicians often work in technical support or network administration roles.

What are some typical challenges Telecom Techs face when working in the field, and how can they effectively address them?

Telecom Techs often encounter challenges such as troubleshooting complex network issues, working in adverse weather conditions, and managing tight deadlines for service restoration. Effective problem-solving skills, adherence to safety protocols, and strong communication with team members and customers are essential to overcoming these obstacles. Staying up-to-date with the latest technologies and participating in regular training also help Telecom Techs adapt to new equipment and procedures, ensuring high-quality service.

What is the highest salary in telecom?

The highest salaries for telecom technicians can reach over $100,000 annually, especially for senior roles, specialized skills, or management positions. Factors such as experience, certifications, and geographic location influence earning potential in the telecom industry.
More about Telecom Tech jobs
What cities are hiring for Telecom Tech jobs? Cities with the most Telecom Tech job openings:
What states have the most Telecom Tech jobs? States with the most job openings for Telecom Tech jobs include:
Infographic showing various Telecom Tech job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, and 16% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $59,630 per year, or $28.7 per hour.
Outbound Telecom Sales Agent | Urgently Hiring

Outbound Telecom Sales Agent | Urgently Hiring

MCI Careers

Killeen, TX

$14/hr

Full-time

Posted 17 days ago


Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Join our team as an Outbound Telecom Sales Agent and start making an impact from day one. If you’re energetic, persuasive, and motivated by uncapped earning potential, this is your opportunity to thrive in a fast-paced sales environment.

In this role, you will proactively reach out to potential customers, introduce telecom products, and convert leads into sales. You’ll be responsible for initiating conversations, building interest, and closing deals through confident and engaging communication.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Conduct high-volume outbound calls to prospective customers
  • Introduce and promote telecom products, including internet and bundled services
  • Capture customer interest quickly and drive the conversation toward a sale
  • Handle objections and rejections with resilience and professionalism
  • Consistently meet daily and weekly call and sales targets
  • Accurately document call outcomes and customer responses
  • Follow scripts while maintaining a natural and engaging tone
  • Stay up to date on products, promotions, and sales strategies
  • Maintain compliance with all policies and regulatory requirements

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • High School Diploma or equivalent
  • At least 1 year of outbound sales or call center experience
  • Strong persuasion and negotiation skills
  • Resilience and ability to handle rejection
  • Excellent verbal communication skills
  • Ability to work in a high-volume, target-driven environment
  • Basic computer literacy and multitasking ability
  • Must be authorized to work in the U.S.

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

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