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Avaya Support Jobs (NOW HIRING)

Delivers results in support of achieving the organization's Service Level Agreements. 5+ year's professional level experience maintaining and troubleshooting Avaya CM and other related Avaya systems.

$18 - $24.75/hr

... support for the Joint Base Charleston Avaya voice environment. The technician sustains Avaya Communication Manager and associated system-management, session-management, border-controller, voicemail ...

$18 - $24.75/hr

... support for the Joint Base Charleston Avaya voice environment. The technician sustains Avaya Communication Manager and associated system-management, session-management, border-controller, voicemail ...

... experience ideally using Avaya Orchestration Designer or Avaya Dialog Designer, Avaya Aura ... test, implement, tune, support)" Additional Information All your information will be kept ...

... Avaya/Bus. Partner voice designs Partner with Client Project Managers to develop proposals for ... Support Sales Teams in understanding emerging technologies and the impact to the client's business ...

AVAYA - Technical support AVAYA phone system. Onboarding and offboarding employees, configuring users account, extensions, and voicemail. * Ability to troubleshooting complex IT issues and ...

AVAYA - Technical support AVAYA phone system. Onboarding and offboarding employees, configuring users account, extensions, and voicemail. * Ability to troubleshooting complex IT issues and ...

AVAYA - Technical support AVAYA phone system. Onboarding and offboarding employees, configuring users account, extensions, and voicemail. * Ability to troubleshooting complex IT issues and ...

Showing results 41-60

Avaya Support information

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$24K

$77.7K

$128.5K

How much do avaya support jobs pay per year?

As of Aug 19, 2026, the average yearly pay for avaya support in the United States is $77,736.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $105,500.00 per year, depending on experience, location, and employer.

What is an Avaya Support?

An Avaya Support job involves providing technical assistance for Avaya communication systems, including VoIP, PBX, and contact center solutions. Responsibilities typically include troubleshooting hardware and software issues, performing system maintenance, and assisting with installations and upgrades. Professionals in this role work closely with clients to ensure their Avaya systems run smoothly and efficiently. Strong problem-solving skills and knowledge of Avaya products are essential for success in this position.

What are the typical daily responsibilities for an Avaya Support professional?

As an Avaya Support professional, your day-to-day responsibilities include diagnosing and resolving technical issues related to Avaya systems, assisting clients with configuration changes, and performing routine maintenance to ensure optimal system performance. You may also participate in system upgrades, work closely with IT teams to troubleshoot network-related concerns, and provide user training or documentation as needed. Collaboration with both internal staff and external clients is common, requiring clear communication and a proactive approach. This role often involves handling support tickets with varying levels of complexity, ensuring rapid and effective resolution to maintain business continuity for your clients.

What are the key skills and qualifications needed to thrive in the Avaya Support position, and why are they important?

To thrive as an Avaya Support specialist, you need strong knowledge of Avaya telecommunication systems, troubleshooting skills, and typically experience with VoIP technologies and network fundamentals. Familiarity with Avaya Aura, Communication Manager, Contact Center, and relevant certifications like ACIS or ACSS are highly valued. Excellent problem-solving abilities, communication skills, and a customer-centric mindset help in building trust and effectively resolving client issues. These competencies are essential to ensure reliable communications infrastructure and high customer satisfaction in a technical support environment.

More about Avaya Support jobs

What cities are hiring for Avaya Support jobs?

Cities with the most Avaya Support job openings:

What are the most commonly searched types of Avaya Support jobs?

The most popular types of Avaya Support jobs are:

What states have the most Avaya Support jobs?

States with the most job openings for Avaya Support jobs include:

What job categories do people searching Avaya Support jobs look for?

The top searched job categories for Avaya Support jobs are:

Infographic showing various Avaya Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $77,736 per year, or $37.4 per hour.

Application support engineer (IVR) - FT perm job

E*Pro, Inc.

Pittsburgh, PA

Full-time

Re-posted 7 days ago


Job description

Company Description

E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com

Job Description

Application Support, Configurations, installation and Engineering
Application Support and maintenance and troubleshooting of IVR applications, Voice Portal System, CTI Routing and Call Recording systems.

Qualifications

  6-7 yrs of Application Support Experience of Avaya Call Center technology   like IVR, Voice Portal, CTI Routing and Call Recording systems and applications.
  Experience in installation of IVR Systems like Avaya Voice Portal and Voice Portal Management System Configurations
  Experience in Maintenance and troubleshooting the Avaya and Genesys Call Routing system
  Strong technical, logical, and analytical skills.
  Strong team player and cooperative skills.

Additional Information