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Avaya Support Jobs (NOW HIRING)

Procom Consultants Group

Sr Voice Engineer

Durham, NC · On-site

Delivers results in support of achieving the organization's Service Level Agreements. * 5+ year's professional level experience maintaining and troubleshooting Avaya CM and other related Avaya ...

Procom Services

Sr Voice Engineer

Durham, NC · On-site

Delivers results in support of achieving the organization's Service Level Agreements. 5+ year's professional level experience maintaining and troubleshooting Avaya CM and other related Avaya systems.

EROS Technologies, Inc.

IVR Developer

Sunnyvale, CA · On-site

... experience ideally using Avaya Orchestration Designer or Avaya Dialog Designer, Avaya Aura ... test, implement, tune, support)" Additional Information All your information will be kept ...

TriOptus LLC

Tax Compliance Manager I

Morristown, NJ · On-site

$101K/yr

As part of a small & friendly tax team, you will have the ability to 'make a difference' and support the business to enable execution of Avaya's strategic growth plans. This is an integral role, with ...

Sonsoft Inc

VOIP TECHNICAL SUPPORT

Tempe, AZ

... Avaya/Bus. Partner voice designs Partner with Client Project Managers to develop proposals for ... Support Sales Teams in understanding emerging technologies and the impact to the client's business ...

Carverbeth

Switch Technician

San Diego, CA

$35.02 - $45.67/hr

Maintain Avaya and other telecommunications platforms and associated hardware * Monitor and respond to complex technical control facility hardware and software issues * Interface with vendor support ...

State Bank of Texas

IT Support Specialist

Irving, TX · On-site

AVAYA - Technical support AVAYA phone system. Onboarding and offboarding employees, configuring users account, extensions, and voicemail. * Ability to troubleshooting complex IT issues and ...

State Bank of Texas

IT Support Specialist

Irving, TX · On-site

AVAYA - Technical support AVAYA phone system. Onboarding and offboarding employees, configuring users account, extensions, and voicemail. * Ability to troubleshooting complex IT issues and ...

State Bank of Texas

IT Support Specialist

Irving, TX · On-site

AVAYA - Technical support AVAYA phone system. Onboarding and offboarding employees, configuring users account, extensions, and voicemail. * Ability to troubleshooting complex IT issues and ...

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Avaya Support information

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$24K

$77.7K

$128.5K

How much do avaya support jobs pay per year?

As of Jul 8, 2026, the average yearly pay for avaya support in the United States is $77,736.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $105,500.00 per year, depending on experience, location, and employer.

What is an Avaya Support job?

An Avaya Support job involves providing technical assistance for Avaya communication systems, including VoIP, PBX, and contact center solutions. Responsibilities typically include troubleshooting hardware and software issues, performing system maintenance, and assisting with installations and upgrades. Professionals in this role work closely with clients to ensure their Avaya systems run smoothly and efficiently. Strong problem-solving skills and knowledge of Avaya products are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Avaya Support position, and why are they important?

To thrive as an Avaya Support specialist, you need strong knowledge of Avaya telecommunication systems, troubleshooting skills, and typically experience with VoIP technologies and network fundamentals. Familiarity with Avaya Aura, Communication Manager, Contact Center, and relevant certifications like ACIS or ACSS are highly valued. Excellent problem-solving abilities, communication skills, and a customer-centric mindset help in building trust and effectively resolving client issues. These competencies are essential to ensure reliable communications infrastructure and high customer satisfaction in a technical support environment.

What are the typical daily responsibilities for an Avaya Support professional?

As an Avaya Support professional, your day-to-day responsibilities include diagnosing and resolving technical issues related to Avaya systems, assisting clients with configuration changes, and performing routine maintenance to ensure optimal system performance. You may also participate in system upgrades, work closely with IT teams to troubleshoot network-related concerns, and provide user training or documentation as needed. Collaboration with both internal staff and external clients is common, requiring clear communication and a proactive approach. This role often involves handling support tickets with varying levels of complexity, ensuring rapid and effective resolution to maintain business continuity for your clients.

More about Avaya Support jobs
What cities are hiring for Avaya Support jobs? Cities with the most Avaya Support job openings:
What are the most commonly searched types of Avaya Support jobs? The most popular types of Avaya Support jobs are:
What states have the most Avaya Support jobs? States with the most job openings for Avaya Support jobs include:
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Avaya Support jobs near you
Infographic showing various Avaya Support job openings in the United States as of July 2026, with employment types broken down into 9% Locum Tenens, 9% Internship, 66% As Needed, 1% Full Time, 14% Nights, and 1% Summer. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $77,736 per year, or $37.4 per hour.
Local to Raleigh NC_Technical Support(Avaya, HEAT Exp)

Local to Raleigh NC_Technical Support(Avaya, HEAT Exp)

360 IT Professionals

Raleigh, NC • On-site

$36K - $45K/yr

Contractor

Re-posted 18 days ago

Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.


Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. 


Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.


We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.

Job Description

We are looking to fill a position for Technical Support who will be responsible for the administration, support, stability, and security of enterprise systems, servers, and networks.


This is a hands-on role responsible for the administration, support, stability, and security of enterprise systems, servers, and networks. The person in this role will ensure infrastructure security and stability across all locations in the enterprise. The position will support data center operations, server operations, advanced level support, web server administration, system monitoring, incident response, 24x7x365 on-call support, etc. This position also involves supporting core platforms such as Tier 1 business applications.

Qualifications

Excellent verbal and written communication skills.

Experience and thorough knowledge in; HEAT or similar tracking tool, Avaya or similar call distribution tool, Microsoft Windows, Office 2010/2013.

Experience and thorough knowledge in Active Directory administration, such as, creation/modification of accounts.

Ability to manage tasks and meet schedules; ability to write technical documentation that is easily understood by staff and customers.

Excellent customer service and teamwork skills.

Willingness and ability to work overtime as needed.

Demonstrates in-depth knowledge of applicable technologies in order to provide the highest tier of problem diagnosis and resolution of systems software.

Ability to coordinate long-term project planning for large research/development projects. Knowledge of technical specialties to makes significant changes.

Ability to determine applicability in controversial or precedent setting situations..

Ability to direct research and develop new technologies. Knowledge of organizational effectiveness to evaluates feasibility for organizational needs.

Additional Information

In person interview is required for this position. We need local candidates for these positions.

Apply