IT Desktop Support
Painted Post, NY · On-site
Company Description Healthcare Company Position : IT Desktop Support Duration : 5+ Months Location ... Avaya Definity G3R PBX resident SME for Service Operations Perform analysis and diagnosis of ...
Painted Post, NY · On-site
Company Description Healthcare Company Position : IT Desktop Support Duration : 5+ Months Location ... Avaya Definity G3R PBX resident SME for Service Operations Perform analysis and diagnosis of ...
Painted Post, NY · On-site
Company Description Healthcare Company Position : IT Desktop Support Duration : 5+ Months Location ... Avaya Definity G3R PBX resident SME for Service Operations Perform analysis and diagnosis of ...
Identify ways to maximize the use of Dialer functionality that supports the business in achieving ... with Avaya and/or Genesys Outbound Dialing Platforms a plus Knowledge of Pearl Scripting, SQL ...
Identify ways to maximize the use of Dialer functionality that supports the business in achieving ... with Avaya and/or Genesys Outbound Dialing Platforms a plus Knowledge of Pearl Scripting, SQL ...
Be Seen First
New York, NY · On-site
$30 - $35/hr
The Specialist, Technical Support provides day-to-day technical support to the Information Systems ... Configure Avaya to include adds, moves and changes. * Provide technical assistance as required
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Be Seen First
New York, NY · On-site
$30 - $35/hr
The Specialist, Technical Support provides day-to-day technical support to the Information Systems ... Configure Avaya to include adds, moves and changes. * Provide technical assistance as required
Raleigh, NC · On-site
$36K - $45K/yr
We are looking to fill a position for Technical Support who will be responsible for the ... HEAT or similar tracking tool, Avaya or similar call distribution tool, Microsoft Windows, Office ...
Raleigh, NC · On-site
$36K - $45K/yr
We are looking to fill a position for Technical Support who will be responsible for the ... HEAT or similar tracking tool, Avaya or similar call distribution tool, Microsoft Windows, Office ...
Lead or support project management efforts, including data-driven action plans, leadership ... Proficiency in Microsoft Excel and familiarity with Avaya/CMS or similar call center management ...
Lead or support project management efforts, including data-driven action plans, leadership ... Proficiency in Microsoft Excel and familiarity with Avaya/CMS or similar call center management ...
Painted Post, NY · On-site
Perform analysis and diagnosis of complex voice (Avaya or IPT) and data network issues * Provide consistent and frequent project status updates and project issues. Skills/Experience: * 2+ years ...
Painted Post, NY · On-site
Perform analysis and diagnosis of complex voice (Avaya or IPT) and data network issues * Provide consistent and frequent project status updates and project issues. Skills/Experience: * 2+ years ...
Qualifications 6-7 yrs of Application Support Experience of Avaya Call Center technology like IVR, Voice Portal, CTI Routing and Call Recording systems and applications. Experience in installation of ...
Qualifications 6-7 yrs of Application Support Experience of Avaya Call Center technology like IVR, Voice Portal, CTI Routing and Call Recording systems and applications. Experience in installation of ...
Provide advanced technical support for projects and serve as lead for tasks required to maintain ... Required Skills 2+ years of experience with Avaya on premise PBX systems 2+ years of experience ...
Quick apply
Provide advanced technical support for projects and serve as lead for tasks required to maintain ... Required Skills 2+ years of experience with Avaya on premise PBX systems 2+ years of experience ...
... Avaya Agent Desktop) setup and troubleshooting. • Knowledge of ITIL processes (Incident/Service Request/Problem/Change Management). • Familiarity with remote tools such as MS Configuration ...
... Avaya Agent Desktop) setup and troubleshooting. • Knowledge of ITIL processes (Incident/Service Request/Problem/Change Management). • Familiarity with remote tools such as MS Configuration ...
... Avaya Agent Desktop) setup and troubleshooting. • Knowledge of ITIL processes (Incident/Service Request/Problem/Change Management). • Familiarity with remote tools such as MS Configuration ...
... Avaya Agent Desktop) setup and troubleshooting. • Knowledge of ITIL processes (Incident/Service Request/Problem/Change Management). • Familiarity with remote tools such as MS Configuration ...
Durham, NC · On-site
Delivers results in support of achieving the organization's Service Level Agreements. * 5+ year's professional level experience maintaining and troubleshooting Avaya CM and other related Avaya ...
Durham, NC · On-site
Delivers results in support of achieving the organization's Service Level Agreements. * 5+ year's professional level experience maintaining and troubleshooting Avaya CM and other related Avaya ...
Durham, NC · On-site
Delivers results in support of achieving the organization's Service Level Agreements. * 5+ year's professional level experience maintaining and troubleshooting Avaya CM and other related Avaya ...
Durham, NC · On-site
Delivers results in support of achieving the organization's Service Level Agreements. * 5+ year's professional level experience maintaining and troubleshooting Avaya CM and other related Avaya ...
Columbia, SC · On-site
$85K - $117K/yr
Provide advanced technical support for projects and serve as lead for tasks required to maintain ... Required Skills * 2+ years of experience with Avaya on premise PBX systems * 2+ years of experience ...
Columbia, SC · On-site
$85K - $117K/yr
Provide advanced technical support for projects and serve as lead for tasks required to maintain ... Required Skills * 2+ years of experience with Avaya on premise PBX systems * 2+ years of experience ...
Durham, NC · On-site
Delivers results in support of achieving the organization's Service Level Agreements. 5+ year's professional level experience maintaining and troubleshooting Avaya CM and other related Avaya systems.
Durham, NC · On-site
Delivers results in support of achieving the organization's Service Level Agreements. 5+ year's professional level experience maintaining and troubleshooting Avaya CM and other related Avaya systems.
Provide expert support for MS Office 365, ServiceNow ticketing, and Avaya CXOne systems. * Mentor and guide junior desktop support staff, fostering knowledge transfer and professional growth.
Quick apply
Provide expert support for MS Office 365, ServiceNow ticketing, and Avaya CXOne systems. * Mentor and guide junior desktop support staff, fostering knowledge transfer and professional growth.
... Support and manage Video Conference meetings via Microsoft Outlook and support AV and Video ... Please let me know if you have any Q Qualifications Avaya,Cisco Additional Information All your ...
... Support and manage Video Conference meetings via Microsoft Outlook and support AV and Video ... Please let me know if you have any Q Qualifications Avaya,Cisco Additional Information All your ...
$18 - $24.75/hr
... support for the Joint Base Charleston Avaya voice environment. The technician sustains Avaya Communication Manager and associated system-management, session-management, border-controller, voicemail ...
$18 - $24.75/hr
... support for the Joint Base Charleston Avaya voice environment. The technician sustains Avaya Communication Manager and associated system-management, session-management, border-controller, voicemail ...
Sunnyvale, CA · On-site
... experience ideally using Avaya Orchestration Designer or Avaya Dialog Designer, Avaya Aura ... test, implement, tune, support)" Additional Information All your information will be kept ...
Sunnyvale, CA · On-site
... experience ideally using Avaya Orchestration Designer or Avaya Dialog Designer, Avaya Aura ... test, implement, tune, support)" Additional Information All your information will be kept ...
Charleston, SC · On-site
$18 - $24.75/hr
... support for the Joint Base Charleston Avaya voice environment. The technician sustains Avaya Communication Manager and associated system-management, session-management, border-controller, voicemail ...
Quick apply
Charleston, SC · On-site
$18 - $24.75/hr
... support for the Joint Base Charleston Avaya voice environment. The technician sustains Avaya Communication Manager and associated system-management, session-management, border-controller, voicemail ...
Complete and support Service Desk escalations for Voice Adds Moves and Changes in Avaya| Uptivity| TASKE| AWS Connect.Monitor Document Systems user license usage and complete system audits and ...
Complete and support Service Desk escalations for Voice Adds Moves and Changes in Avaya| Uptivity| TASKE| AWS Connect.Monitor Document Systems user license usage and complete system audits and ...
$24K - $33.5K
7% of jobs
$33.5K - $43K
15% of jobs
$45.6K is the 25th percentile. Wages below this are outliers.
$43K - $52.5K
11% of jobs
$52.5K - $62K
6% of jobs
$62K - $71.5K
7% of jobs
The median wage is $75.7K / yr.
$71.5K - $81K
8% of jobs
$81K - $90.5K
9% of jobs
$90.5K - $100K
9% of jobs
$101.3K is the 75th percentile. Wages above this are outliers.
$100K - $109.5K
9% of jobs
$109.5K - $119K
11% of jobs
$119K - $128.5K
6% of jobs
$24K
$77.7K
$128.5K
An Avaya Support job involves providing technical assistance for Avaya communication systems, including VoIP, PBX, and contact center solutions. Responsibilities typically include troubleshooting hardware and software issues, performing system maintenance, and assisting with installations and upgrades. Professionals in this role work closely with clients to ensure their Avaya systems run smoothly and efficiently. Strong problem-solving skills and knowledge of Avaya products are essential for success in this position.
As an Avaya Support professional, your day-to-day responsibilities include diagnosing and resolving technical issues related to Avaya systems, assisting clients with configuration changes, and performing routine maintenance to ensure optimal system performance. You may also participate in system upgrades, work closely with IT teams to troubleshoot network-related concerns, and provide user training or documentation as needed. Collaboration with both internal staff and external clients is common, requiring clear communication and a proactive approach. This role often involves handling support tickets with varying levels of complexity, ensuring rapid and effective resolution to maintain business continuity for your clients.
To thrive as an Avaya Support specialist, you need strong knowledge of Avaya telecommunication systems, troubleshooting skills, and typically experience with VoIP technologies and network fundamentals. Familiarity with Avaya Aura, Communication Manager, Contact Center, and relevant certifications like ACIS or ACSS are highly valued. Excellent problem-solving abilities, communication skills, and a customer-centric mindset help in building trust and effectively resolving client issues. These competencies are essential to ensure reliable communications infrastructure and high customer satisfaction in a technical support environment.
Cities with the most Avaya Support job openings:
The most popular types of Avaya Support jobs are:
States with the most job openings for Avaya Support jobs include:
The top searched job categories for Avaya Support jobs are:

Painted Post, NY • On-site
Contractor
Re-posted 23 days ago
Healthcare Company
Position: IT Desktop Support
Duration: 5+ Months
Location: Painted post, NY
Voice Operational Resource
Normal business hours, (Mon-Fri, 8 AM to 5 PM).
Role/Responsibilities:
Operations team member involved in the design and deployment of Cisco Call Manager solutions and IPT Deployments
Operations team member to be Avaya Definity G3R PBX resident SME for Service Operations
Perform analysis and diagnosis of complex voice (Avaya or IPT) and data network issues
Work and collaborate with project and operational teams, and 3rd party vendors.
Provide consistent and frequent project status updates and project issues.
Skills/Experience:
2+ years designing, deploying, installing and configuring complex Cisco IPT solutions with Cisco Unified Call Manager clusters, Cisco Unity Voice Mail
5+ years deploying, installing and configuring complex Avaya Definity G3R solutions
5+ years troubleshooting and resolving complex Avaya Definity G3R issues
3+ years hands on, multi-site telecommunications experience
SIP, H.323 and MGCP voice protocol configuration experience is a must
Strong experience configuring and troubleshooting Voice Gateways/Gatekeepers
Prior experience deploying and administering routers, switches, VGs, ATAs, RAS, TACACS and
LAN/WAN [HSRP, QoS, VLAN's, Bandwidth modeling] and VoIP infrastructures
Excellent documentation, presentation, and problem solving skills
Excellent communication skills and client-facing skills
CCIE [Voice or R&S], CCVP, or CCNP is a plus
All your information will be kept confidential according to EEO guidelines.
Sourced by ZipRecruiter
Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.
Recruiting and staffing services
51 - 200 Employees
Edison, NJ, US
1996