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Jivetel Communications

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Telecommunications Project Manager

Waterbury, CT · On-site

$20 - $35/hr

You will oversee the lifecycle of SIP Trunking, Premise-Based, and Large Hosted PBX projects, ensuring every client moves from "signed contract" to "live dial tone" with precision and care. What You ...

Comcast

Senior Account Executive, SMB

Philadelphia, PA · On-site

$53K/mo

Focus on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities. * Identify improvement areas thru a consultative process that would enhance our prospects ...

Comcast

Senior Account Executive, SMB

Fairfield, CA · On-site

$72K/mo

Focus on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities. * Identify improvement areas thru a consultative process that would enhance our prospects ...

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How much do hosted pbx jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for hosted pbx in the United States is $30.13, according to ZipRecruiter salary data. Most workers in this role earn between $25.00 and $34.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hosted PBX Specialist, and why are they important?

To thrive as a Hosted PBX Specialist, you need a solid understanding of VoIP technology, networking fundamentals, and experience with cloud-based telephony systems, usually supported by IT certifications or relevant training. Familiarity with PBX platforms such as Asterisk, FreePBX, or Cisco Unified Communications, as well as tools for remote monitoring and troubleshooting, is typically required. Excellent problem-solving abilities, customer service skills, and effective communication are essential soft skills for addressing user needs and resolving technical issues. These skills ensure reliable telephony services, quick issue resolution, and high client satisfaction in dynamic business environments.

What is the difference between Hosted Pbx vs VoIP Technician?

AspectHosted PbxVoIP Technician
CredentialsIT certifications, VoIP certificationsNetworking certifications, VoIP certifications
Work EnvironmentOffice or remote, managing telephony systemsTechnical, on-site or remote troubleshooting
Industry UsageTelecommunications, IT servicesTelecommunications, networking companies
Job FocusManaging hosted phone systemsInstalling, maintaining VoIP networks

Hosted Pbx professionals focus on managing cloud-based phone systems, while VoIP Technicians handle the installation and troubleshooting of VoIP networks. Both roles require technical certifications and work within the telecommunications industry, but their daily tasks and responsibilities differ. Hosted Pbx roles are more system management-oriented, whereas VoIP Technicians are more hands-on with network setup and maintenance.

What is a Hosted PBX?

A Hosted PBX (Private Branch Exchange) is a cloud-based phone system that allows businesses to manage their telephone communications over the internet instead of using traditional on-premises phone hardware. With a Hosted PBX, the service provider is responsible for hosting, maintaining, and upgrading the system at their data center, so businesses only need IP phones and an internet connection. This setup offers features like call forwarding, voicemail, auto-attendants, and scalability, making it a cost-effective and flexible solution for organizations of all sizes.

What are some common challenges faced by professionals managing a Hosted PBX system, and how can they be addressed?

Professionals managing Hosted PBX systems often encounter challenges such as ensuring consistent call quality, managing network bandwidth, and providing swift troubleshooting for users. Since Hosted PBX relies on internet connectivity, maintaining a stable and robust network is crucial to prevent call drops or latency. Collaborating closely with IT teams and utilizing monitoring tools can help quickly identify and resolve issues. Additionally, regular training on system updates ensures the team can efficiently address user concerns and adapt to new features.
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Infographic showing various Hosted Pbx job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $62,666 per year, or $30.1 per hour.
Telecommunications Project Manager

Telecommunications Project Manager

Jivetel Communications

Waterbury, CT • On-site

$20 - $35/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

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Job description

About the Role

Jivetel is a rapidly growing nationwide telecommunications leader, and we are looking for a high-energy Project Manager to lead our most critical client implementations. This isn't just a desk job; you are the "engine room" of our onboarding process. You will oversee the lifecycle of SIP Trunking, Premise-Based, and Large Hosted PBX projects, ensuring every client moves from "signed contract" to "live dial tone" with precision and care.

What You’ll Do

  • Drive the Workflow: End-to-end management of implementation cycles for large-scale enterprise customers.
  • Architecture & Accuracy: Gather and validate complex technical data to generate precise preliminary quotes and final proposals that set the stage for a successful build.
  • Resource Orchestration: Publish work orders and manage tickets for both in-house technicians and third-party subcontractors to ensure physical installations stay on track.
  • Timeline Mastery: Oversee all onboarding milestones to maintain momentum, ensuring every project hits its "Go-Live" date on time and within budget.
  • Strategic Escalation: Act as the bridge between onboarding reps and upper management to resolve roadblocks quickly.
  • Retention & Relationship: Conduct proactive outreach to existing clients, ensuring our solutions continue to meet their evolving business needs.

What We’re Looking For

  • Organizational Excellence: You live in the details. You can manage multiple moving parts across several high-value projects simultaneously.
  • Communication Skills: You can talk shop with engineers and talk strategy with business owners.
  • Reliability: This is an in-office role at our Waterbury, CT headquarters. We need a dependable leader who thrives in a collaborative, face-to-face environment.
  • Problem-Solving Mindset: You don't just report delays; you find ways to circumvent them.

Company Description

Since 2005, Jivetel has been at the cutting-edge of the IP telephony industry, providing small to mid-sized clients with the very latest in Hosted PBX, SIP trunking, and fax solutions. With a passion for perfection, Jivetel has earned the trust and confidence of corporate and nonprofit clients from across the spectrum who value the sense of partnership and cherish the personal relationship they share with Jivetel. In a recent survey, an astounding 98% of our clients rated Jivetel as exceeding their expectations in functionality, reliability, expertise, responsiveness, and overall satisfaction.