Will work closely with the business supporting Services Deployment and Support, Global Business Operations (Sales and Care), and Dell Financial Services * Will work with Avaya account managers and ...
Will work closely with the business supporting Services Deployment and Support, Global Business Operations (Sales and Care), and Dell Financial Services * Will work with Avaya account managers and ...
Senior IP Telephony Engineer (Remote)
Austin, TX · On-site +1
$130.45K - $142.38K/yr
This role supports the current legacy/Avaya environment while leading the transition toward a modern, scalable VoIP and cloud or hybrid communications platform. * The position serves as the senior ...
Senior IP Telephony Engineer (Remote)
Austin, TX · On-site +1
$130.45K - $142.38K/yr
This role supports the current legacy/Avaya environment while leading the transition toward a modern, scalable VoIP and cloud or hybrid communications platform. * The position serves as the senior ...
Senior IP Telephony Engineer (Remote)
Austin, TX · On-site +1
$130.45K - $142.38K/yr
This role supports the current legacy/Avaya environment while leading the transition toward a modern, scalable VoIP and cloud or hybrid communications platform. The position serves as the senior ...
Senior IP Telephony Engineer (Remote)
Austin, TX · On-site +1
$130.45K - $142.38K/yr
This role supports the current legacy/Avaya environment while leading the transition toward a modern, scalable VoIP and cloud or hybrid communications platform. The position serves as the senior ...
Senior IP Telephony Engineer (Remote)
Austin, TX · On-site +1
$130.45K - $142.38K/yr
Required Experience • 6-10+ years of progressive enterprise voice/telephony engineering experience. • Experience supporting legacy PBX/Avaya environments. • Strong hands-on SIP troubleshooting ...
Senior IP Telephony Engineer (Remote)
Austin, TX · On-site +1
$130.45K - $142.38K/yr
Required Experience • 6-10+ years of progressive enterprise voice/telephony engineering experience. • Experience supporting legacy PBX/Avaya environments. • Strong hands-on SIP troubleshooting ...
Systems Analyst (Austin)
Austin, TX · On-site
To support our mission, we are seeking a Systems Analyst III to join the Unemployment Insurance ... update Avaya telecommunications equipment, such as Avaya Aura Communications Manager, Session ...
Systems Analyst (Austin)
Austin, TX · On-site
To support our mission, we are seeking a Systems Analyst III to join the Unemployment Insurance ... update Avaya telecommunications equipment, such as Avaya Aura Communications Manager, Session ...
Systems Analyst (Austin)
Austin, TX · On-site
To support our mission, we are seeking a Systems Analyst III to join the Unemployment Insurance ... update Avaya telecommunications equipment, such as Avaya Aura Communications Manager, Session ...
Systems Analyst (Austin)
Austin, TX · On-site
To support our mission, we are seeking a Systems Analyst III to join the Unemployment Insurance ... update Avaya telecommunications equipment, such as Avaya Aura Communications Manager, Session ...
W2-Austin, TX (Onsite, 5 days a week) :: Genesis - Contact Center Consultant / Project Manager (...
Austin, TX · On-site
... support operations. The focus will be on delivering a world-class experience using a leading ... g., Genesys, Avaya, Cisco, or NICE InContact), with demonstrated leadership in deployment or ...
New
W2-Austin, TX (Onsite, 5 days a week) :: Genesis - Contact Center Consultant / Project Manager (...
Austin, TX · On-site
... support operations. The focus will be on delivering a world-class experience using a leading ... g., Genesys, Avaya, Cisco, or NICE InContact), with demonstrated leadership in deployment or ...
New
ENG-Tech I/II
Austin, TX · On-site
$20.50 - $27.25/hr
After device cutover, day-1 support may be required, and the individual must be available and on ... Removal and/or rack installation of Avaya PBXs * Assist in documentation of existing PBX equipment ...
ENG-Tech I/II
Austin, TX · On-site
$20.50 - $27.25/hr
After device cutover, day-1 support may be required, and the individual must be available and on ... Removal and/or rack installation of Avaya PBXs * Assist in documentation of existing PBX equipment ...
ENG-Tech I/II
Austin, TX · On-site
$20.50 - $27.25/hr
After device cutover, day-1 support may be required, and the individual must be available and on ... Removal and/or rack installation of Avaya PBXs * Assist in documentation of existing PBX equipment ...
ENG-Tech I/II
Austin, TX · On-site
$20.50 - $27.25/hr
After device cutover, day-1 support may be required, and the individual must be available and on ... Removal and/or rack installation of Avaya PBXs * Assist in documentation of existing PBX equipment ...
ENG-Tech I/II
Austin, TX · On-site
$20.50 - $27.25/hr
After device cutover, day-1 support may be required, and the individual must be available and on ... Removal and/or rack installation of Avaya PBXs * Assist in documentation of existing PBX equipment ...
Quick apply
ENG-Tech I/II
Austin, TX · On-site
$20.50 - $27.25/hr
After device cutover, day-1 support may be required, and the individual must be available and on ... Removal and/or rack installation of Avaya PBXs * Assist in documentation of existing PBX equipment ...
Low Voltage Technician
Austin, TX · On-site
$20 - $28/hr
The ideal candidate will be responsible for supporting the installation, maintenance, and ... Knowledge of Avaya systems is a plus. * Strong customer service skills with the ability to ...
Quick apply
Low Voltage Technician
Austin, TX · On-site
$20 - $28/hr
The ideal candidate will be responsible for supporting the installation, maintenance, and ... Knowledge of Avaya systems is a plus. * Strong customer service skills with the ability to ...
Design, implement, and support telephony solutions to meet business objectives and continuity ... Familiarity with other telephony platforms (e.g., RingCentral, Avaya). * Experience implementing ...
Design, implement, and support telephony solutions to meet business objectives and continuity ... Familiarity with other telephony platforms (e.g., RingCentral, Avaya). * Experience implementing ...
Principal Technical Project Manager
Austin, TX · On-site +1
$140K - $165K/yr
As part of our Project Management team supporting our NICE CXone Practice, you will provide program ... Cisco, Avaya, inContact/NICE CXone and/or other cloud telephony platform. NICE CXone highly ...
Principal Technical Project Manager
Austin, TX · On-site +1
$140K - $165K/yr
As part of our Project Management team supporting our NICE CXone Practice, you will provide program ... Cisco, Avaya, inContact/NICE CXone and/or other cloud telephony platform. NICE CXone highly ...
Principal Technical Project Manager
Austin, TX · Remote
$140K - $165K/yr
As part of our Project Management team supporting our NICE CXone Practice, you will provide program ... Cisco, Avaya, inContact/NICE CXone and/or other cloud telephony platform. NICE CXone highly ...
Principal Technical Project Manager
Austin, TX · Remote
$140K - $165K/yr
As part of our Project Management team supporting our NICE CXone Practice, you will provide program ... Cisco, Avaya, inContact/NICE CXone and/or other cloud telephony platform. NICE CXone highly ...
Principal Architect, NICE CXone
Austin, TX · On-site
$170K - $200K/yr
Support the preparation of materials to Cisco and the internal Bid Assurance processes ... Cisco, Avaya, inContact/NICE CXOne and/or other cloud telephony platform. NICE CXone highly ...
Principal Architect, NICE CXone
Austin, TX · On-site
$170K - $200K/yr
Support the preparation of materials to Cisco and the internal Bid Assurance processes ... Cisco, Avaya, inContact/NICE CXOne and/or other cloud telephony platform. NICE CXone highly ...
Principal Architect, NICE CXone
Austin, TX · On-site
$170K - $200K/yr
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported ... Cisco, Avaya, inContact/NICE CXOne and/or other cloud telephony platform. NICE CXone highly ...
Principal Architect, NICE CXone
Austin, TX · On-site
$170K - $200K/yr
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported ... Cisco, Avaya, inContact/NICE CXOne and/or other cloud telephony platform. NICE CXone highly ...
Executive Director CCaaS
Austin, TX · On-site +1
$200K - $240K/yr
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported ... Avaya, NICE CXone and/or other cloud telephony platform. * Experience with enterprise level CCaaS ...
Executive Director CCaaS
Austin, TX · On-site +1
$200K - $240K/yr
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported ... Avaya, NICE CXone and/or other cloud telephony platform. * Experience with enterprise level CCaaS ...
As part of our Project Management team supporting our NICE CXone Practice, you will provide program ... Cisco, Avaya, inContact/NICE CXone and/or other cloud telephony platform. NICE CXone highly ...
Quick apply
As part of our Project Management team supporting our NICE CXone Practice, you will provide program ... Cisco, Avaya, inContact/NICE CXone and/or other cloud telephony platform. NICE CXone highly ...
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported ... Cisco, Avaya, inContact/NICE CXOne and/or other cloud telephony platform. NICE CXone highly ...
Quick apply
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported ... Cisco, Avaya, inContact/NICE CXOne and/or other cloud telephony platform. NICE CXone highly ...
Principal Architect, NICE CXone
Austin, TX · On-site +1
$170K - $200K/yr
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported ... Cisco, Avaya, inContact/NICE CXOne and/or other cloud telephony platform. NICE CXone highly ...
Principal Architect, NICE CXone
Austin, TX · On-site +1
$170K - $200K/yr
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported ... Cisco, Avaya, inContact/NICE CXOne and/or other cloud telephony platform. NICE CXone highly ...
Avaya Support information
See Austin, TX salary details
$23.5K - $32.9K
7% of jobs
$32.9K - $42.2K
15% of jobs
$44.8K is the 25th percentile. Wages below this are outliers.
$42.2K - $51.5K
11% of jobs
$51.5K - $60.8K
6% of jobs
$60.8K - $70.2K
7% of jobs
The median wage is $74.2K / yr.
$70.2K - $79.5K
8% of jobs
$79.5K - $88.8K
9% of jobs
$88.8K - $98.1K
9% of jobs
$99.4K is the 75th percentile. Wages above this are outliers.
$98.1K - $107.4K
9% of jobs
$107.4K - $116.8K
11% of jobs
$116.8K - $126.1K
6% of jobs
$23.5K
$76.3K
$126.1K
How much do avaya support jobs pay per year?
As of May 28, 2026, the average yearly pay for avaya support in Austin, TX is $76,274.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,644.00 and $103,515.00 per year, depending on experience, location, and employer.
What is an Avaya Support job?
An Avaya Support job involves providing technical assistance for Avaya communication systems, including VoIP, PBX, and contact center solutions. Responsibilities typically include troubleshooting hardware and software issues, performing system maintenance, and assisting with installations and upgrades. Professionals in this role work closely with clients to ensure their Avaya systems run smoothly and efficiently. Strong problem-solving skills and knowledge of Avaya products are essential for success in this position.
What are the key skills and qualifications needed to thrive in the Avaya Support position, and why are they important?
To thrive as an Avaya Support specialist, you need strong knowledge of Avaya telecommunication systems, troubleshooting skills, and typically experience with VoIP technologies and network fundamentals. Familiarity with Avaya Aura, Communication Manager, Contact Center, and relevant certifications like ACIS or ACSS are highly valued. Excellent problem-solving abilities, communication skills, and a customer-centric mindset help in building trust and effectively resolving client issues. These competencies are essential to ensure reliable communications infrastructure and high customer satisfaction in a technical support environment.
What are the typical daily responsibilities for an Avaya Support professional?
As an Avaya Support professional, your day-to-day responsibilities include diagnosing and resolving technical issues related to Avaya systems, assisting clients with configuration changes, and performing routine maintenance to ensure optimal system performance. You may also participate in system upgrades, work closely with IT teams to troubleshoot network-related concerns, and provide user training or documentation as needed. Collaboration with both internal staff and external clients is common, requiring clear communication and a proactive approach. This role often involves handling support tickets with varying levels of complexity, ensuring rapid and effective resolution to maintain business continuity for your clients.
More about Avaya Support jobs
What are popular job titles related to Avaya Support jobs in Austin, TX? For Avaya Support jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Avaya Support jobs in Austin, TX look for? The top searched job categories for Avaya Support jobs in Austin, TX are:
What cities near Austin, TX are hiring for Avaya Support jobs? Cities near Austin, TX with the most Avaya Support job openings:
Other
This job post has expired today. Applications are no longer accepted.
Job description
Business Systems Analysis Sr. Advisor
Location: Austin, TX
Duration: Long Term Contract
Skills Required:
- Detailed job description to assist the supplier in finding the best candidates
- Ideal candidate has Avaya Callback Assist implementations
- Large call center/Contact center experience is a must
- Telecom carrier experience is nice to have
- Avaya Breeze implementations are a plus
- Need a senior level PM for high visibility project to implement Avaya Callback assist globally
- Will work closely with the Program Manager for Telecom Enablement
- This may go into next year's roadmap
- Will work closely with the business supporting Services Deployment and Support, Global Business Operations (Sales and Care), and Dell Financial Services
- Will work with Avaya account managers and engineers to implement CBA
- Will work with Dell engineers to implement CBA
- Waterfall methodology primarily, Agile is a plus
- Experienced PM skills especially schedule management and risk management
- What is the work environment like? Fast paced
- Scrutiny on deliverables
- Meeting committed timelines
- Escalations to executive levels can happen fast
- How does this resource fit into your team? What are the selling points for this position. High visibility project
- Very involved teammates
Day to Day Activities:
About Georgia IT
Sourced by ZipRecruiter
A PROFESSIONAL SERVICES ORGANIZATION WITH A VISION OF DELIVERING SIMPLE AFFORDABLE, SUSTAINABLE SOLUTIONS FOR COMPLEX PROBLEMS WITH INTEGRITY. OUR GOAL IS TO ACHIEVE ALL THIS IN A COLLABRATIVE APPROACH WITH ALL PARTIES INVOLVED IN DELIVERING SOLUTIONS/PRODUCTS.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Alpharetta, GA, US
Year founded
2007