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Entry Level Technical Support Jobs in Austin, TX

Shop LC

Broadcast Engineer I (Entry Level)

Austin, TX · On-site

$45K - $55K/yr

Austin, TX Position Summary The Broadcast Engineer I provides technical support for Shop LC's live ... This entry-level position offers hands-on training with modern broadcast, streaming, networking ...

Wood Plc

Entry-Level Mechanical Engineer

Austin, TX · On-site

Overview / Responsibilities Wood Environment & Infrastructure Solutions is seeking an Entry-Level ... Work on technical assignments (both field and office) and support energy related projects * Typical ...

MWResource, Inc.

Power System Engineer

Taylor, TX · Remote

$42.30 - $59.15/hr

JOB SUMMARY Provides electrical engineering analysis and technical support for the interconnection ... Requirements For entry level - Less than one year experience (in excess of degree requirements ...

MWResource, Inc.

Power System Engineer

Taylor, TX · On-site +1

$42.30 - $59.15/hr

JOB SUMMARY Provides electrical engineering analysis and technical support for the interconnection ... Requirements For entry level - Less than one year experience (in excess of degree requirements ...

MWResource, Inc.

Power System Engineer

Taylor, TX · Remote

$42.30 - $59.15/hr

JOB SUMMARY Provides electrical engineering analysis and technical support for the interconnection ... Requirements For entry level - Less than one year experience (in excess of degree requirements ...

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All JobsTechnical Support JobsEntry Level Technical Support JobsEntry Level Technical Support Jobs in Austin, TX

Entry Level Technical Support information

See Austin, TX salary details

$15

$24

$48

How much do entry level technical support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for entry level technical support in Austin, TX is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $27.16 per hour, depending on experience, location, and employer.

What is an entry level technical support?

An Entry Level Technical Support job involves assisting customers or end-users with troubleshooting and resolving technical issues related to products, software, or hardware. Individuals in this role typically respond to support tickets, phone calls, or emails to help users solve basic technical problems. They may also document issues, escalate complex problems to higher-level support, and provide guidance on using technology effectively. This position is ideal for those starting their careers in IT or customer service and often serves as a stepping stone to more advanced technical roles.

What are the key skills and qualifications needed to thrive as an entry level technical support professional, and why are they important?

To thrive as an Entry Level Technical Support professional, you need a basic understanding of computer systems, troubleshooting techniques, and a relevant associate’s degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and common operating systems (like Windows and macOS) is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills and qualities are crucial for providing timely, accurate support and ensuring user satisfaction in a technical environment.

What are some common challenges faced by entry level technical support professionals, and how can they be overcome?

Entry Level Technical Support professionals often encounter challenges such as handling a high volume of support tickets, dealing with frustrated customers, and troubleshooting unfamiliar technical issues. To overcome these challenges, it's important to develop strong communication skills, remain patient and empathetic, and seek guidance from team members or knowledge bases when encountering new problems. Many organizations also provide training and mentorship to help new hires build confidence and technical expertise, making it easier to handle complex or high-pressure situations over time.

How to get into entry level technical support with no experience?

Entry level technical support roles often require basic computer skills, problem-solving ability, and customer service experience. Candidates can improve their chances by gaining relevant certifications like CompTIA A+, building familiarity with common operating systems and troubleshooting tools, and demonstrating a willingness to learn through internships or volunteer work.

What are the most commonly searched types of Technical Support jobs in Austin, TX?

The most popular types of Technical Support jobs in Austin, TX are:

What are popular job titles related to Entry Level Technical Support jobs in Austin, TX?

For Entry Level Technical Support jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Technical Support jobs in Austin, TX look for?

The top searched job categories for Entry Level Technical Support jobs in Austin, TX are:

What cities near Austin, TX are hiring for Entry Level Technical Support jobs?

Cities near Austin, TX with the most Entry Level Technical Support job openings:

Entry Level Technical Support jobs near you
Infographic showing various Entry Level Technical Support job openings in Austin, TX as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,376 per year, or $24.2 per hour.

Elections Field Support Technician

Travis County

Austin, TX

$20/hr

Temporary

Re-posted 26 days ago

Travis County rating

8.2

Company rating: 8.2 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

311th of 849 rated public administrative organizations

Job description

Job Summary Field Support Technicians work under Senior Support Technicians to assist polling sites with technical and procedural issues during Early Voting and Election Day. This is an entry level technical support position with no prior experience required, but elections and/or technical support experience is desirable. These workers also assist the Training Department as needed.

Strong customer service skills are necessary and the ability to lift up to 35 lbs. is required. Experience with mobile devices and apps is required.

A valid driver's license is required. These workers must use their own personal vehicle to visit sites and will be reimbursed mileage. Training on elections procedures, operation of the electronic voting equipment, election law, and troubleshooting techniques will be provided.

Must pass a criminal background check and driving record check. The pay is $20.00 per hour. This is a Temporary/Seasonal position

Work Environment & Other Information In accordance with Executive Order 14248, non-citizens are prohibited from participating in the administration of any Federal election, including access to election equipment, ballots, or related materials.

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