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Entry Level Technical Support Jobs in Austin, TX

CAPPS

26-503-53 IT Support Specialist I

Austin, TX · On-site

$4.0K/mo

GENERAL DESCRIPTION Perform technical work associated with supporting agency users and ... This is an entry level position, and the user will receive extensive onthejob training. The ...

MWResource, Inc.

Power System Engineer

Taylor, TX · Remote

$42.30 - $59.15/hr

JOB SUMMARY Provides electrical engineering analysis and technical support for the interconnection ... Requirements For entry level - Less than one year experience (in excess of degree requirements ...

MWResource, Inc.

Power System Engineer

Taylor, TX · Remote

$42.30 - $59.15/hr

JOB SUMMARY Provides electrical engineering analysis and technical support for the interconnection ... Requirements For entry level - Less than one year experience (in excess of degree requirements ...

MWResource, Inc.

Power System Engineer

Taylor, TX · On-site +1

$42.30 - $59.15/hr

JOB SUMMARY Provides electrical engineering analysis and technical support for the interconnection ... Requirements For entry level - Less than one year experience (in excess of degree requirements ...

CGI Inc.

Business Analyst - Entry Level

Austin, TX · On-site

Business Analyst - Entry Level Category: Business Analysis (functional and technical) Main location ... support analysis. • Communicate findings and recommendations clearly, translating technical ...

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Entry Level Technical Support information

See Austin, TX salary details

$15

$24

$48

How much do entry level technical support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level technical support in Austin, TX is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $27.16 per hour, depending on experience, location, and employer.

What is an entry level technical support?

An Entry Level Technical Support job involves assisting customers or end-users with troubleshooting and resolving technical issues related to products, software, or hardware. Individuals in this role typically respond to support tickets, phone calls, or emails to help users solve basic technical problems. They may also document issues, escalate complex problems to higher-level support, and provide guidance on using technology effectively. This position is ideal for those starting their careers in IT or customer service and often serves as a stepping stone to more advanced technical roles.

What are the key skills and qualifications needed to thrive as an entry level technical support professional, and why are they important?

To thrive as an Entry Level Technical Support professional, you need a basic understanding of computer systems, troubleshooting techniques, and a relevant associate’s degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and common operating systems (like Windows and macOS) is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills and qualities are crucial for providing timely, accurate support and ensuring user satisfaction in a technical environment.

What are some common challenges faced by entry level technical support professionals, and how can they be overcome?

Entry Level Technical Support professionals often encounter challenges such as handling a high volume of support tickets, dealing with frustrated customers, and troubleshooting unfamiliar technical issues. To overcome these challenges, it's important to develop strong communication skills, remain patient and empathetic, and seek guidance from team members or knowledge bases when encountering new problems. Many organizations also provide training and mentorship to help new hires build confidence and technical expertise, making it easier to handle complex or high-pressure situations over time.

How to get into entry level technical support with no experience?

Entry level technical support roles often require basic computer skills, problem-solving ability, and customer service experience. Candidates can improve their chances by gaining relevant certifications like CompTIA A+, building familiarity with common operating systems and troubleshooting tools, and demonstrating a willingness to learn through internships or volunteer work.

What are the most commonly searched types of Technical Support jobs in Austin, TX?

The most popular types of Technical Support jobs in Austin, TX are:

What are popular job titles related to Entry Level Technical Support jobs in Austin, TX?

For Entry Level Technical Support jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Technical Support jobs in Austin, TX look for?

The top searched job categories for Entry Level Technical Support jobs in Austin, TX are:

What cities near Austin, TX are hiring for Entry Level Technical Support jobs?

Cities near Austin, TX with the most Entry Level Technical Support job openings:

Entry Level Technical Support jobs near you
Infographic showing various Entry Level Technical Support job openings in Austin, TX as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,376 per year, or $24.2 per hour.

Entry Level Install Technician- Semiconductor

MSR-FSR

Austin, TX • On-site

$17.75 - $21/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 10 days ago

Job description


SUMMARY:
The Entry Level Install Technician will be responsible for installation functions on semiconductor equipment in a cleanroom environment. THIS JOB WILL REQUIRE COMPANY PAID FOR TRAVEL WITHIN THE US.
DUTIES AND RESPONSIBILITIES:
  • Assist experienced technicians with tool install activities
  • This position does require that a person is working around chemicals, proper training and handling will be provided.
  • Complete preventive maintenance set ups, leak checks and quality checks on semiconductor equipment and equipment components
  • Assist with parts receiving, staging and inspection
  • Performs equipment maintenance as assigned on peripheral components such as leak check detector, and other equipment
  • Engage as a PM team member to complete maintenance activities with other team members and subcontractors.
  • Performs maintenance at any designated location in the Fab, or sub-fab across the work site
  • Consistently ensure that you are up to date on all processes and procedures by reviewing documentation such as standard operating procedures (SOPs)
  • Remain dynamic, and prepared to complete both scheduled and unscheduled or sporadic preventative maintenance activities as needed
  • Use of computers for training and to maintain required maintenance logs

What You will Bring:
  • A strong work ethic
  • The ability to be meticulous
  • Excellent teamwork and communication skills
  • Basic computer skills
  • A high degree of good judgement, work ethic, and initiative
  • Mechanical aptitude - Do you like to tinker? Have experience with basic hand tools? Do you do your own car maintenance, have experience with HVAC systems, general maintenance experience? We love that in the Semiconductor industry!

Skills & Opportunities You'll Gain:
At MSR-FSR entry level truly means getting in on the ground floor with opportunities for growth! Here is how we'll support YOUR development in the field:
  • Learning + Development: You will receive comprehensive, on the job training that will include virtual, in person, and interactive formats. As an Entry Level Install Technician, you will receive certifications to advance in your role, and pay increase once you've completed each certification.
  • Grow Your Career: If you start as a Technician with us, the possibilities are endless to grow in this field! We have opportunities at the entry level and beyond, here in Arizona, and around the globe! If you decide down the line that you would like to try another position, or possibly relocate, we'll work with you to help you meet future career goals.
  • Teamwork: MSR-FSR is a company who is trusted by their clients to provide top notch service, and we know that a variety of perspectives and experiences are essential to providing that service. As an Entry Level Install Technician, you will work on a team of technicians that rely on collaboration, proactive problem solving, and strong communication to help each other reach their highest potential!
  • Make an Impact: As a Technician the work that you perform is essential to the sustainability and success of the machinery components that go into the manufacturing of semiconductors. This work is about more than turning a wrench, or repairing a leak, it is an integral piece of the process that contributes to high tech manufacturing as a whole!

COMPETENCIES:
  • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
  • Occasionally (less than 1/3 of the job)
  • Frequently (1/3 to 2/3 of the job)
  • Continually (more than 2/3 of the job)
  • Frequently required to stand.
  • Frequently required to sit.
  • Frequently required to utilize hand and finger dexterity.
  • Frequently required to wear a respirator.
  • Frequently required to work in confined spaces.
  • Continually required to walk- up to 10 miles per day.
  • Continually required to talk or hear.
  • Frequently required to climb, balance, bend, stoop, kneel or crawl.
  • Occasionally required to taste or smell.
  • Occasionally work near moving mechanical parts
  • Occasionally work in high, precarious places
  • Occasionally work around fumes, airborne particles, or toxic chemicals
  • While performing the duties of this job, the noise level in the work environment is usually moderate.
  • The employee must occasionally lift and /or move more than 20 pounds.
  • Specific vision abilities required by this job include Close vision; Distance vision; Peripheral vision; Depth perception and ability to adjust focus.
  • Additional remarks regarding work environment: Chemical hazards are primarily mitigated through engineering controls, but some uncontrolled chemical from incidental spills requiring cleanup evaluation may require use of respirator and other PPE.
  • Must be able to wear personal protective equipment, including protective eye wear, hard hat, lab coat, gloves, steel-toed shoes, hearing protection, and respirators.
  • Must be able to safely access and traverse indoor and outdoor obstacles for site inspections, including climbing ladders, walking on stairs, catwalks, and other types of uneven surfaces where activity inspections are needed.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
  • High School Diploma
  • Ability to pass required 10-panel drug screening and background check
  • Ability and willingness to use a respirator during work, if applicable
  • Ability to work compressed work week, 12- hour shifts on a 4/3 day per week rotation; night and day shifts may be available; flexibility to work either is ideal as we may have limited shifts open.
  • Experience with basic hand tools in a professional or personal setting
  • Local candidates only

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Life Insurance
  • Flexible Spending Accounts (FSA)
  • Disability Insurance
  • Paid Time Off
  • Training & Development
MSR-FSR logo

About MSR-FSR

Sourced by ZipRecruiter

Industry

Semiconductor and electronic component manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Chandler, AZ, US

Year founded

1996

Social media

Facebook

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