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Entry Level Technical Support Jobs in Austin, TX

MWResource, Inc.

Power System Engineer

Taylor, TX · On-site +1

$42.30 - $59.15/hr

JOB SUMMARY Provides electrical engineering analysis and technical support for the interconnection ... Requirements For entry level - Less than one year experience (in excess of degree requirements ...

MWResource, Inc.

Power System Engineer

Taylor, TX · Remote

$42.30 - $59.15/hr

JOB SUMMARY Provides electrical engineering analysis and technical support for the interconnection ... Requirements For entry level - Less than one year experience (in excess of degree requirements ...

MWResource, Inc.

Power System Engineer

Taylor, TX · Remote

$42.30 - $59.15/hr

JOB SUMMARY Provides electrical engineering analysis and technical support for the interconnection ... Requirements For entry level - Less than one year experience (in excess of degree requirements ...

Garver

WI-MAP Project Engineer (Entry-Level)

Austin, TX · On-site

$66K - $87K/yr

Support conceptual planning studies as a Project Engineer * Efficiently execute workload to ... Display technical competency of water / wastewater engineering and civil engineering commensurate ...

Garver

WI-MAP Project Engineer (Entry-Level)

Austin, TX

$66K - $87K/yr

Support conceptual planning studies as a Project Engineer * Efficiently execute workload to ... Display technical competency of water / wastewater engineering and civil engineering commensurate ...

KEYENCE

Field Application Engineer '27

Austin, TX · On-site +1

$53K - $80K/yr

Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

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All JobsTechnical Support JobsEntry Level Technical Support JobsEntry Level Technical Support Jobs in Austin, TX

Entry Level Technical Support information

See Austin, TX salary details

$15

$24

$48

How much do entry level technical support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level technical support in Austin, TX is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $27.16 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level technical support professionals, and how can they be overcome?

Entry Level Technical Support professionals often encounter challenges such as handling a high volume of support tickets, dealing with frustrated customers, and troubleshooting unfamiliar technical issues. To overcome these challenges, it's important to develop strong communication skills, remain patient and empathetic, and seek guidance from team members or knowledge bases when encountering new problems. Many organizations also provide training and mentorship to help new hires build confidence and technical expertise, making it easier to handle complex or high-pressure situations over time.

What are the key skills and qualifications needed to thrive as an entry level technical support professional, and why are they important?

To thrive as an Entry Level Technical Support professional, you need a basic understanding of computer systems, troubleshooting techniques, and a relevant associate’s degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and common operating systems (like Windows and macOS) is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills and qualities are crucial for providing timely, accurate support and ensuring user satisfaction in a technical environment.

What is an entry level technical support?

An Entry Level Technical Support job involves assisting customers or end-users with troubleshooting and resolving technical issues related to products, software, or hardware. Individuals in this role typically respond to support tickets, phone calls, or emails to help users solve basic technical problems. They may also document issues, escalate complex problems to higher-level support, and provide guidance on using technology effectively. This position is ideal for those starting their careers in IT or customer service and often serves as a stepping stone to more advanced technical roles.

How to get into entry level technical support with no experience?

Entry level technical support roles often require basic computer skills, good communication, and problem-solving abilities. Gaining relevant certifications like CompTIA A+ and volunteering or completing internships can help build experience and improve your chances of securing a position without prior work history.
What are the most commonly searched types of Technical Support jobs in Austin, TX? The most popular types of Technical Support jobs in Austin, TX are:
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What job categories do people searching Entry Level Technical Support jobs in Austin, TX look for? The top searched job categories for Entry Level Technical Support jobs in Austin, TX are:
What cities near Austin, TX are hiring for Entry Level Technical Support jobs? Cities near Austin, TX with the most Entry Level Technical Support job openings:
Entry Level Technical Support jobs near you
Infographic showing various Entry Level Technical Support job openings in Austin, TX as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,376 per year, or $24.2 per hour.

Power System Engineer

MWResource, Inc.

Taylor, TX • On-site, Remote

$42.30 - $59.15/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 28 days ago

Job description

Power System Engineer
REMOTE - CANDIDATE MUST LIVE AND WORK FROM THE UNITED STATES
Taylor, TX
Duration: 12 months
JOB PURPOSE
Provides engineering analysis and technical support to ensure the reliable interconnection of new generators to the company system in compliance with NERC Standards, company Protocols, Planning Guide, and Market Guides.
JOB SUMMARY
Provides electrical engineering analysis and technical support for the interconnection of new generation resources and future planning of the electric power system. Implements appropriate system modeling, develops tools and procedures to perform system studies, analyzes simulated or actual operating results, develop solutions to current or future system issues, and appropriately reports findings and recommendations.
Analyzes the results of simulated power system studies and may compare them to actual operating data to ensure compliance with applicable standards.
  • Performs Powerflow studies as required to analyze the feasibility of proposed generation interconnections.
  • Reviews interconnection applications to ensure compliance with company Planning Guides, Protocols, and technical requirements prior to approval
  • Identifies process improvements for interconnection study workflows, data management, and stakeholder communication.
  • Communicates requirements and results to all internal and external stakeholders in the interconnection process.
  • Tracks project milestones from study request through commercial operation, maintaining alignment with interconnection queue procedures

Education
  • Bachelor's degree in Electrical Engineering, or education and experience that provides the applicant with knowledge equivalent to a major in such fields.

Requirements
For entry level - Less than one year experience (in excess of degree requirements stated above) of progressively responsible experience in electric utility industry.
  • For level 2 - 2 years of progressively responsible experience in electric utility industry.

Preferred Experience:
Some experience within the electric utility industry.
  • Experience running power system load flow studies in PSSE.
  • Experience running transfer analysis systems studies.
  • Ability to clearly communicate requirements and other technical information.
  • Ability to write technical reports of in-depth analysis completed.
  • Experience with Python, VBA, or another programming language.
  • Experience creating queries in Access, Oracle, or SQL.
  • Experience using TARA

The base pay range for this role is $42.30 - $59.15/hr.
Applications accepted on a rolling basis until filled.
Benefits
MWResource offers medical, dental and vision coverage through Florida Blue, short- and long-term disability coverage, employer paid life insurance, and participation in the MWResource 401K plan for US based consultants.
MWResource does not discriminate based on race, gender, color, religion, national origin, age, disability, veteran status, or anything else that makes you part of any group.
Candidates must be authorized to work in the United States.
Candidates will be required to pass a background check and drug screening.
Please note we are not open to outsourcing our recruitment needs.

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