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Avaya Support Jobs in Texas (NOW HIRING)

AA2IT

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Avaya Engineer

Fort Worth, TX · On-site

$45 - $52/hr

Avaya Aura (CM, SM, SMGR, AES, AADS) AudioCodes Client and Gateway Ribbon Client Genesys Cloud ... support Cook Children's technical infrastructure. Jobs in this family are responsible for ...

EROS Technologies, Inc.

Avaya Aspect Dialer

Dallas, TX · On-site

Position: - Avaya Aspect Dialer Location: - Dallas, TX Joining Mode: - 6+ Month Contract - Experience in technical support for High Volume Enterprise deployment of ALM/UIP Systems is highly desired.

Noblesoft Technologies

Network Voice Consultant

Bryan, TX · On-site

$30 - $35/hr

The one should understand Avaya Blue CS1K multi group system with Avaya Blue adjacent servers like ... Ticket Monitoring * On - call support * Opening Bridge Call KEY TECHNOLOGIES: * CUCM & Unity ...

State Bank of Texas

IT Support Specialist

Irving, TX · On-site

AVAYA - Technical support AVAYA phone system. Onboarding and offboarding employees, configuring users account, extensions, and voicemail. * Ability to troubleshooting complex IT issues and ...

State Bank of Texas

IT Support Specialist

Irving, TX · On-site

AVAYA - Technical support AVAYA phone system. Onboarding and offboarding employees, configuring users account, extensions, and voicemail. * Ability to troubleshooting complex IT issues and ...

Ensign Services

Telco Support Tier II Analyst

Dallas, TX · On-site

$28 - $30/hr

Telco Support Tier II Analyst​ - Dallas, TX (onsite) Position Type: Full Time, Non-exempt ... Avaya PBX experience - at least 1+ years a plus. * Ability to properly analyze telecommunications ...

1872 Consulting

IT Technical Support Analyst

Dallas, TX · On-site

... Avaya phones • Experience supporting AV or conference room technology • Experience with AirWatch • Experience working in a ServiceNow environment Company : 1872 Consulting is a recruitment and ...

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$68.4K

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How much do avaya support jobs pay per year?

As of Aug 30, 2026, the average yearly pay for avaya support in Texas is $68,363.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,014.00 and $92,780.00 per year, depending on experience, location, and employer.

What is an Avaya Support?

An Avaya Support job involves providing technical assistance for Avaya communication systems, including VoIP, PBX, and contact center solutions. Responsibilities typically include troubleshooting hardware and software issues, performing system maintenance, and assisting with installations and upgrades. Professionals in this role work closely with clients to ensure their Avaya systems run smoothly and efficiently. Strong problem-solving skills and knowledge of Avaya products are essential for success in this position.

What are the typical daily responsibilities for an Avaya Support professional?

As an Avaya Support professional, your day-to-day responsibilities include diagnosing and resolving technical issues related to Avaya systems, assisting clients with configuration changes, and performing routine maintenance to ensure optimal system performance. You may also participate in system upgrades, work closely with IT teams to troubleshoot network-related concerns, and provide user training or documentation as needed. Collaboration with both internal staff and external clients is common, requiring clear communication and a proactive approach. This role often involves handling support tickets with varying levels of complexity, ensuring rapid and effective resolution to maintain business continuity for your clients.

What are the key skills and qualifications needed to thrive in the Avaya Support position, and why are they important?

To thrive as an Avaya Support specialist, you need strong knowledge of Avaya telecommunication systems, troubleshooting skills, and typically experience with VoIP technologies and network fundamentals. Familiarity with Avaya Aura, Communication Manager, Contact Center, and relevant certifications like ACIS or ACSS are highly valued. Excellent problem-solving abilities, communication skills, and a customer-centric mindset help in building trust and effectively resolving client issues. These competencies are essential to ensure reliable communications infrastructure and high customer satisfaction in a technical support environment.

What are popular job titles related to Avaya Support jobs in Texas?

For Avaya Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Avaya Support jobs in Texas look for?

The top searched job categories for Avaya Support jobs in Texas are:

What cities in Texas are hiring for Avaya Support jobs?

Cities in Texas with the most Avaya Support job openings:

Avaya Support jobs near you
Infographic showing various Avaya Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $68,363 per year, or $32.9 per hour.

Avaya Engineer

AA2IT

Fort Worth, TX • On-site

$45 - $52/hr

Contractor

Medical, Dental, Vision

Posted 8 days ago

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Job description

Title: Telecommunications Engineer
Location: Forth Worth TX
Duration: 9 months
Required Experience & Expertise Must have expertise in at least one of the following: Avaya Aura (CM, SM, SMGR, AES, AADS) AudioCodes Client and Gateway Ribbon Client Genesys Cloud NetSapiens High School Diploma/GED: Minimum 3 years of direct experience OR Associate's Degree in IS: Minimum 2 years of direct experience

Job Summary:
Emerging IT professional within the Telecommunications family developing and applying technical expertise in one or more IT disciplines that support Cook Children's technical infrastructure.
Jobs in this family are responsible for developing, testing, maintaining, installing, and/or deploying technologies.
In addition, the role is responsible for the establishment, development, and promotion of standard architectures, as well as hardware and software components.
This role provides consulting services to application development teams and/or customers regarding technologies and the application of specific technology standards.

Job Responsibilities:
-Configure, repair and install telecommunications voice and data lines while adhering to code standards.
-Analyze and troubleshoot telecommunications infrastructure issues.
-Provide technical assistance to the community.
-Configure and support Nortel, Vocera, and Shortel telecommunications systems.
-Perform network switching and routing tier 1 troubleshooting.
-Develop, test, maintain, install, and/or deploy technologies supporting Cook Children's technical infrastructure.
-Support the establishment, development, and promotion of standard architectures, hardware components, and software components.
-Provide consulting services to application development teams and/or customers regarding technologies and specific technology standards.
Required Skills & Experience:
-At least three (3) years of direct experience with a high school diploma or equivalent.
OR
-Associate's Degree in IS and at least two (2) years of direct experience.
-Developing and applying technical expertise in one or more IT disciplines that support technical infrastructure.
-Experience with configuration, repair and installation of telecommunications voice and data lines.
-Experience analyzing and troubleshooting telecommunications infrastructure issues.
-Experience providing technical assistance to the community.
-Experience configuring and supporting Nortel, Vocera, and Shortel telecommunications systems.
-Network switching and routing tier 1 troubleshooting experience.

Education:
-BA/BS degree in IS or Business.

Company Description

At AA2IT, we deliver solutions that align with your business goals, built on innovation, backed by a team of experts, and guided by measurable outcomes.