Fresno, CA · On-site
$15 - $19.50/hr
* Engage with customers through online chat and messaging platforms, responding to inquiries ... Willingness to work flexible hours, including evenings, weekends, and holidays if required. * Team ...
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Fresno, CA · On-site
$15 - $19.50/hr
* Engage with customers through online chat and messaging platforms, responding to inquiries ... Willingness to work flexible hours, including evenings, weekends, and holidays if required. * Team ...
$16.50 - $22.25/hr
... our online chat platform. This role is essential to ensuring prompt, friendly, and accurate ... Availability to work flexible hours, including evenings or weekends if required What We Offer
$16.50 - $22.25/hr
... our online chat platform. This role is essential to ensuring prompt, friendly, and accurate ... Availability to work flexible hours, including evenings or weekends if required What We Offer
Handle customer interactions via digital channels, including online chat and social media, in a ... Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. What ...
Handle customer interactions via digital channels, including online chat and social media, in a ... Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. What ...
$16.50 - $22.25/hr
The online chat representative may provide technical support, resolve customer service inquiries ... Able to help customers on weekends if needed Key Responsibilities: * They're responsible for ...
$16.50 - $22.25/hr
The online chat representative may provide technical support, resolve customer service inquiries ... Able to help customers on weekends if needed Key Responsibilities: * They're responsible for ...
$16.50 - $22.25/hr
The online chat representative may provide technical support, resolve customer service inquiries ... Able to help customers on weekends if needed Key Responsibilities: * They're responsible for ...
$16.50 - $22.25/hr
The online chat representative may provide technical support, resolve customer service inquiries ... Able to help customers on weekends if needed Key Responsibilities: * They're responsible for ...
$15.75 - $20.50/hr
The online chat representative may provide technical support, resolve customer service inquiries ... Able to help customers on weekends if needed Key Responsibilities: * They're responsible for ...
$15.75 - $20.50/hr
The online chat representative may provide technical support, resolve customer service inquiries ... Able to help customers on weekends if needed Key Responsibilities: * They're responsible for ...
Las Vegas, NV · On-site +1
$19/hr
In this fast-paced position, the Online Chat Representative will monitor a web-based chat console and respond to chat requests via instant messaging from consumers shopping on various clients ...
Las Vegas, NV · On-site +1
$19/hr
In this fast-paced position, the Online Chat Representative will monitor a web-based chat console and respond to chat requests via instant messaging from consumers shopping on various clients ...
$16.50 - $22.25/hr
The online chat representative may provide technical support, resolve customer service inquiries ... Able to help customers on weekends if needed Key Responsibilities: * They're responsible for ...
$16.50 - $22.25/hr
The online chat representative may provide technical support, resolve customer service inquiries ... Able to help customers on weekends if needed Key Responsibilities: * They're responsible for ...
Miami, FL · On-site
$20.16/hr
... online chat and social media, addressing questions and concerns in sales, service, retention ... weekends, and overtime. What we are looking for: • Unwavering Customer Focus • Strong Work ...
Miami, FL · On-site
$20.16/hr
... online chat and social media, addressing questions and concerns in sales, service, retention ... weekends, and overtime. What we are looking for: • Unwavering Customer Focus • Strong Work ...
Provide responsive, high quality support to customers across email, phone, real time online chat ... Monitor and manage customer issues through resolution, escalating complex matters when needed.
Provide responsive, high quality support to customers across email, phone, real time online chat ... Monitor and manage customer issues through resolution, escalating complex matters when needed.
$36K - $42K/yr
... online chat and secure email, unsecure email, and other online customer utilization. Work is varied ... Able to work weekend hours on a rotating basis * Proficient computer skills relevant to Outlook ...
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$36K - $42K/yr
... online chat and secure email, unsecure email, and other online customer utilization. Work is varied ... Able to work weekend hours on a rotating basis * Proficient computer skills relevant to Outlook ...
Henrico, VA · On-site +1
$34K - $39K/yr
... online chat and secure email, unsecure email, and other online customer utilization. Work is varied ... Able to work weekend hours on a rotating basis * Proficient computer skills relevant to Outlook ...
Henrico, VA · On-site +1
$34K - $39K/yr
... online chat and secure email, unsecure email, and other online customer utilization. Work is varied ... Able to work weekend hours on a rotating basis * Proficient computer skills relevant to Outlook ...
VA · On-site
$36K - $42K/yr
... online chat and secure email, unsecure email, and other online customer utilization. Work is varied ... Able to work weekend hours on a rotating basis * Proficient computer skills relevant to Outlook ...
VA · On-site
$36K - $42K/yr
... online chat and secure email, unsecure email, and other online customer utilization. Work is varied ... Able to work weekend hours on a rotating basis * Proficient computer skills relevant to Outlook ...
Under general oversight, provides after hours and weekend support as needed. * The position ... online chat and/or in person * Create a positive customer support experience, build rapport and ...
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Under general oversight, provides after hours and weekend support as needed. * The position ... online chat and/or in person * Create a positive customer support experience, build rapport and ...
Philadelphia, PA · On-site
$14/hr
Team members will provide a remote work environment free from distraction and suitable for professional encounters by telephone, email and online chat. * Some nights and weekends * Hourly rate is $14 ...
Philadelphia, PA · On-site
$14/hr
Team members will provide a remote work environment free from distraction and suitable for professional encounters by telephone, email and online chat. * Some nights and weekends * Hourly rate is $14 ...
Under general oversight, provides after hours and weekend support as needed. * The position ... online chat and/or in person * Create a positive customer support experience, build rapport and ...
Quick apply
Under general oversight, provides after hours and weekend support as needed. * The position ... online chat and/or in person * Create a positive customer support experience, build rapport and ...
$14.50 - $19.50/hr
... and online chat processes. - Follow up with potential customers to schedule appointments and ... and weekends as needed. We offer a competitive salary and benefits package, along with ...
$14.50 - $19.50/hr
... and online chat processes. - Follow up with potential customers to schedule appointments and ... and weekends as needed. We offer a competitive salary and benefits package, along with ...
Wilmington, DE · On-site
$14.50 - $19.50/hr
... and online chat processes. - Follow up with potential customers to schedule appointments and ... and weekends as needed. We offer a competitive salary and benefits package, along with ...
Wilmington, DE · On-site
$14.50 - $19.50/hr
... and online chat processes. - Follow up with potential customers to schedule appointments and ... and weekends as needed. We offer a competitive salary and benefits package, along with ...
... online chat reference system. * Assist students, staff, alumni, and faculty in identifying ... Work Hours The schedule for the position is mostly evenings and weekends. The ideal candidate will ...
New
... online chat reference system. * Assist students, staff, alumni, and faculty in identifying ... Work Hours The schedule for the position is mostly evenings and weekends. The ideal candidate will ...
New
Hanover, PA · On-site
$17 - $22.75/hr
Monitor ingredient stock and maintain a clean, sanitary work area. * Identify and report mechanical ... Share your experiences in an online chat, highlighting how your values align with ours. * Live ...
Hanover, PA · On-site
$17 - $22.75/hr
Monitor ingredient stock and maintain a clean, sanitary work area. * Identify and report mechanical ... Share your experiences in an online chat, highlighting how your values align with ours. * Live ...
$8.17 - $9.27
1% of jobs
$9.27 - $10.36
0% of jobs
$10.36 - $11.45
0% of jobs
$11.45 - $12.54
4% of jobs
$12.54 - $13.64
3% of jobs
$14.59 is the 25th percentile. Wages below this are outliers.
$13.64 - $14.73
19% of jobs
The median wage is $15.80 / hr.
$14.73 - $15.82
23% of jobs
$15.82 - $16.91
24% of jobs
$16.93 is the 75th percentile. Wages above this are outliers.
$16.91 - $18.01
18% of jobs
$18.01 - $19.10
2% of jobs
$19.10 - $20.19
5% of jobs
$8
$16
$20
| Aspect | Weekend Online Chat Monitor | Weekend Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic computer skills | High school diploma or equivalent; communication skills |
| Work Environment | Remote, online chat platforms | Remote or in-office, customer interaction |
| Industry Usage | Online retail, tech support, service industries | Retail, telecom, banking, service sectors |
The Weekend Online Chat Monitor primarily focuses on monitoring and managing online chat interactions during weekends, ensuring quality and compliance. In contrast, the Weekend Customer Service Representative directly interacts with customers to resolve issues and provide support. Both roles require good communication skills and are often performed remotely, but their core responsibilities differ in focus and daily tasks.
Cities with the most Weekend Online Chat Monitor job openings:
States with the most job openings for Weekend Online Chat Monitor jobs include:
The top searched job categories for Weekend Online Chat Monitor jobs are:
$15 - $19.50/hr
Full-time
Re-posted 4 days ago
Job Description
Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.
Maintain a high level of professionalism and customer service etiquette in all interactions.
Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.
Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals.
Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.
Collaborate with team members and other departments to ensure consistent and effective customer support.
Chat Agent Requirements and Qualifications
High school diploma or equivalent; college degree preferred.
Excellent written communication skills with a strong command of grammar and spelling.
Previous customer service or chat support experience is a plus but not required.
Strong problem-solving skills and the ability to think quickly and logically.
Proficiency in using computers and familiarity with chat and messaging platforms.
Ability to multitask effectively and handle multiple chat conversations simultaneously.
Empathy, patience, and a customer-focused attitude.
Willingness to work flexible hours, including evenings, weekends, and holidays if required.
Team player with strong interpersonal skills.
Ability to adapt to changing processes and technologies.
