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Weekend Online Chat Monitor Jobs (NOW HIRING)

Global Channel Management, Inc.

Consumer rep

Mason, OH · On-site

$13/hr

You will be scheduled 5 days in a row - If you are scheduled on a weekend day you will have the ... sales skills Previous online chat experience is highly preferred must quickly master a deep ...

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Weekend Online Chat Monitor information

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$8

$16

$20

How much do weekend online chat monitor jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for weekend online chat monitor in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Weekend Online Chat Monitor vs Weekend Customer Service Representative?

AspectWeekend Online Chat MonitorWeekend Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, online chat platformsRemote or in-office, customer interaction
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, service sectors

The Weekend Online Chat Monitor primarily focuses on monitoring and managing online chat interactions during weekends, ensuring quality and compliance. In contrast, the Weekend Customer Service Representative directly interacts with customers to resolve issues and provide support. Both roles require good communication skills and are often performed remotely, but their core responsibilities differ in focus and daily tasks.

What cities are hiring for Weekend Online Chat Monitor jobs? Cities with the most Weekend Online Chat Monitor job openings:
What states have the most Weekend Online Chat Monitor jobs? States with the most job openings for Weekend Online Chat Monitor jobs include:
What job categories do people searching Weekend Online Chat Monitor jobs look for? The top searched job categories for Weekend Online Chat Monitor jobs are:
Weekend Online Chat Monitor jobs near you
Infographic showing various Weekend Online Chat Monitor job openings in the United States as of July 2026, with employment types broken down into 56% Full Time, 7% Part Time, 1% Temporary, and 36% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $33,308 per year, or $16 per hour.

Excellent Job opportunity for Technical Chat Agent at South Jordan, UT 84095 - Onsite

Amicis Global

South Jordan, UT • On-site

$21/hr

Contractor

Re-posted 11 days ago

Job description

Job Title: Technical Chat Agent
Location: South Jordan, UT 84095
Duration: 12 Months + Extensions
Pay Rate: $21/- hour on W2
 
Job Summary:
The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion.
The Service Desk Agent is focused on providing best in class customer service, achieving high levels of first call resolution, and identifying opportunities to streamline/automate agent process.
 
Responsibilities include:
Demonstrate strong customer service skills to provide phone support including:
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
Responsible for high quality end-user technical support, related to enterprise software and hardware
Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
Under general oversight, provides after hours and weekend support as needed.
The position requires attention to detail, follow through, teamwork focus and positive attitude.
An understanding of technology and the ability to apply that knowledge to support all existing systems
Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
Provides investigation, diagnosis, resolution and recovery for hardware/software problems
Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
 
Qualifications:
Excellent customer service skills required
Excellent communication skills required
Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
Preferred work experience in technical support role but not required
Required Education: High school diploma or GED with relevant work experience
Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
Self motivated and ability to work on own initiative in a high pressure environment
Willing to work variable shifts including evenings, weekends and public holidays
Responsible for high quality end-user technical support, related to enterprise software and hardware
An understanding of technology and the ability to apply that knowledge to support all existing systems
Provides investigation, diagnosis, resolution and recovery for hardware/software problems
Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment*
 
 
 
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