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Weekend Online Chat Monitor Jobs (NOW HIRING)

Vinton Veterinary Hospital

Medical Advice Chat Operator

$22 - $24/hr

Then bi-weekly online meetings with direct manager. Bi-Monthly staff meeting (ability to attend ... Must be available to work one weekend day per week, and 2+ holidays per year * Must live within 3 ...

New

NVA

Medical Advice Chat Operator

Los Altos, CA · On-site

$22 - $24/hr

Then bi-weekly online meetings with direct manager. • Bi-Monthly staff meeting (ability to attend ... Must be available to work one weekend day per week, and 2+ holidays per year * Must live within 3 ...

NVA

Medical Advice Chat Operator

Los Altos, CA · On-site

$22 - $24/hr

Then bi-weekly online meetings with direct manager. • Bi-Monthly staff meeting (ability to attend ... Must be available to work one weekend day per week, and 2+ holidays per year * Must live within 3 ...

ZILLION TECHNOLOGIES, INC

VA · On-site

$36K - $42K/yr

... online chat and secure email, unsecure email, and other online customer utilization. Work is varied ... Able to work weekend hours on a rotating basis * Proficient computer skills relevant to Outlook ...

ZILLION TECHNOLOGIES, INC

E-Channel Representative

Henrico, VA · On-site +1

$34K - $39K/yr

... online chat and secure email, unsecure email, and other online customer utilization. Work is varied ... Able to work weekend hours on a rotating basis * Proficient computer skills relevant to Outlook ...

XRC Ventures

Customer Success Specialist

Provide responsive, high quality support to customers across email, phone, real time online chat ... Monitor and manage customer issues through resolution, escalating complex matters when needed.

ZILLION TECHNOLOGIES, INC

VA

$36K - $42K/yr

... online chat and secure email, unsecure email, and other online customer utilization. Work is varied ... Able to work weekend hours on a rotating basis * Proficient computer skills relevant to Outlook ...

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Weekend Online Chat Monitor information

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How much do weekend online chat monitor jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for weekend online chat monitor in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Weekend Online Chat Monitor vs Weekend Customer Service Representative?

AspectWeekend Online Chat MonitorWeekend Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, online chat platformsRemote or in-office, customer interaction
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, service sectors

The Weekend Online Chat Monitor primarily focuses on monitoring and managing online chat interactions during weekends, ensuring quality and compliance. In contrast, the Weekend Customer Service Representative directly interacts with customers to resolve issues and provide support. Both roles require good communication skills and are often performed remotely, but their core responsibilities differ in focus and daily tasks.

What cities are hiring for Weekend Online Chat Monitor jobs?

Cities with the most Weekend Online Chat Monitor job openings:

What states have the most Weekend Online Chat Monitor jobs?

States with the most job openings for Weekend Online Chat Monitor jobs include:

What are popular job titles related to Weekend Online Chat Monitor jobs?

For Weekend Online Chat Monitor jobs, the most frequently searched job titles are:

Weekend Online Chat Monitor jobs near you
Infographic showing various Weekend Online Chat Monitor job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $33,308 per year, or $16 per hour.

Chat Customer Representative - Remote

Remote

Feed My People Food Bank
Non-Profits • 11 - 50 employees
Learn more about Feed My People Food Bankexternal

$16.50 - $22.25/hr

Other

Re-posted 23 days ago

Job description

About the job Chat Customer Representative - Remote
We are seeking a dedicated and empathetic A chat support agentRepresentative to join our team. The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers receive the best possible experience, resolving their issues promptly and efficiently.
The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving
Qualifications:

  • Love for customers and their experience with a product
  • Analytical skills and ability to leverage data to drive decision-making
  • Excellent communication and interpersonal skills
  • Demonstrated ability to build and maintain strong relationships with customers and internal stakeholders
  • Experience with customer support ticketing systems and CRM platforms
  • Knowledge of customer support metrics and industry best practices
  • Able to integrate technology-based solutions that improve the customer experience (AI, Chat, Self-serve portals)
  • Able to help customers on weekends if needed
Key Responsibilities:
  • They're responsible for answering customer questions that come in via the website(s)
  • Live chat agents need to be able to provide concise information to customers. Chat is all about quick responses and accessibility so agents need to be able to answer questions effectively and efficiently.
  • Customers commonly use live chat to reach out with a problem. This could be to do with a faulty product, shipping issues, service complaints all sorts. And its the job of the live chat agent to fix the issue.
  • You might think that soft skills are less important for a web-based role than they are for other, face-to-face customer service jobs. But its not enough to Acrobatically answer questions in live chat.
    So, another of the live chat agent responsibilities is to make the conversations they have with customers meaningful. And that requires soft skills.
  • As such, another of the live chat agent responsibilities is to identify such major pain points. Then, they need to flag them to a liaison who will convey the information to other departments. In this way, live chat agents are part of developing and improving the products and services the business offers.
  • Complete training
    Beyond cross-training on other channels, broader customer service training is another key part of a chat agents job. Live chat agents commonly undergo on-the-job training. Typically, this includes technical training, policy training, soft skills training, and the like.
    While the company should provide this training, its the responsibility of the agent to engage with the opportunity to touch up and improve their skills.

Applicant Location: USA ONLY

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