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Part Time Live Chat Agent Jobs (NOW HIRING)

WLC Management Firm LLC

Live Chat Agent

Harrisburg, IL

$14.75 - $19.50/hr

Position OverviewWe are seeking a compassionate, tech-savvy, and highly articulate Live Chat Agent to join our communication team. In this role, you will be the first point of contact for prospective ...

Santa EZ Express

Be Seen First

TikTok & Whatnot Live Stream Host (Part-Time to Full-Time)

Rancho Cucamonga, CA · On-site

$20 - $30/hr

Job Type Part-Time (20-30 hours per week) Compensation $20-$30 per hour + Performance Bonuses About ... Interact with viewers through live chat and Q&A * Promote special offers, discounts, and product ...

Route 4 Auto Group

Part-Time Receptionist

Paramus, NJ

$15.25 - $20.25/hr

Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries. * Advise maintenance recommendations. * Confirm scheduled and missed appointments.

Route 4 Auto Group

Part-Time Receptionist

Paramus, NJ

$15.25 - $20.25/hr

Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries. * Advise maintenance recommendations. * Confirm scheduled and missed appointments.

Route 4 Auto Group

Part-Time Receptionist

Paramus, NJ · On-site

$15.25 - $20.25/hr

Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries. * Advise maintenance recommendations. * Confirm scheduled and missed appointments.

Ghost City Tours

Customer Service Agent

Covington, LA · On-site

$13.25 - $17.75/hr

Answering customer questions and inquiries by phone, email, and live chat on our website * Taking and processing orders for our customers who purchase tickets * Use Sales skills to obtain a high call ...

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Part Time Live Chat Agent information

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How much do part time live chat agent jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for part time live chat agent in the United States is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Part Time Live Chat Agent vs Customer Service Representative?

AspectPart Time Live Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or online, handling live chat inquiriesCall centers, retail, or office settings, handling calls and in-person interactions
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, banking, and service sectors
Search & Comparison IntentFocuses on online chat support roles, flexible schedulesBroader customer support roles, including phone and in-person

In summary, Part Time Live Chat Agents primarily handle online chat support in digital environments, requiring basic tech skills and offering flexible, remote work. Customer Service Representatives often work in person or over the phone in various industries, with similar credentials but broader communication channels.

What are some common challenges faced by part-time live chat agents, and how can they be managed?

Part-time live chat agents often juggle multiple conversations at once, which can be challenging when balancing response time and accuracy. Additionally, working part-time may mean less familiarity with frequent updates or changes in company policies. To manage these challenges, agents benefit from strong organizational skills, regularly reviewing training materials, and proactive communication with supervisors and teammates. Utilizing available resources and asking for clarification when needed can also help ensure high-quality customer support.

What are part time live chat agents?

Part time live chat agents are customer service professionals who assist customers through online chat platforms for a set number of hours per week, rather than working full time. They help answer questions, resolve issues, and provide information about products or services, all via text-based communication. These agents often work remotely and must have strong written communication skills, good typing speed, and the ability to multitask. Part time positions are ideal for those seeking flexible work schedules or supplemental income.

What are the key skills and qualifications needed to thrive as a Part Time Live Chat Agent, and why are they important?

To thrive as a Part Time Live Chat Agent, you need strong written communication skills, fast and accurate typing, and familiarity with customer service principles, often supported by a high school diploma or equivalent. Proficiency in live chat platforms, ticketing systems like Zendesk, and basic CRM tools is typically required. Excellent problem-solving, patience, and multitasking abilities help agents deliver outstanding customer experiences. These skills ensure efficient, empathetic support that maintains customer satisfaction and loyalty in a digital environment.
More about Part Time Live Chat Agent jobs
What cities are hiring for Part Time Live Chat Agent jobs? Cities with the most Part Time Live Chat Agent job openings:
What are the most commonly searched types of Live Chat Agent jobs? The most popular types of Live Chat Agent jobs are:
What states have the most Part Time Live Chat Agent jobs? States with the most job openings for Part Time Live Chat Agent jobs include:
Part Time Live Chat Agent jobs near you

Live Chat Agent

WLC Management Firm LLC

Harrisburg, IL

$14.75 - $19.50/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

About WLC Management Firm LLCAt WLC Management Firm LLC, we are dedicated to providing premier management services to long-term care, skilled nursing, and assisted living communities. Our mission is to support our facilities in delivering compassionate, high-quality care to residents and their families. As the digital front door to our organization, our Live Chat team plays a critical role in guiding families through the complex healthcare journey with empathy, clarity, and professionalism.
Position OverviewWe are seeking a compassionate, tech-savvy, and highly articulate Live Chat Agent to join our communication team. In this role, you will be the first point of contact for prospective residents, their families, current clients, and job seekers visiting our digital platforms.
You will be responsible for answering inquiries in real-time, providing accurate information about our managed facilities, and routing complex medical or billing questions to the appropriate departments. The ideal candidate possesses excellent typing skills, a warm digital presence, and a deep commitment to helping others.
Key Responsibilities
  • Real-Time Engagement: Manage multiple simultaneous chat sessions professionally, addressing inquiries regarding facility services, amenities, locations, and admission processes.
  • Empathic Lead Generation: Guide anxious or stressed family members through initial inquiries about senior care, capturing accurate contact information to pass along to facility admissions coordinators.
  • Information Dissemination: Provide clear, accurate information based on WLC Management guidelines regarding visiting hours, career opportunities, and general company updates.
  • Triage amp; Routing: Discern customer needs quickly and accurately transfer complex inquiries (e.g., specific clinical questions, billing issues, or grievances) to the correct department or facility administrator.
  • Data Integrity: Document chat summaries, customer feedback, and lead details in our CRM system with high accuracy.

Qualifications amp; SkillsRequired:
  • Education: High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
  • Experience: 1–2 years of experience in customer service, call center, or digital support roles (experience in healthcare, senior living, or medical office environments is a major plus).
  • Typing Speed: Minimum of 50–60 WPM with high grammatical accuracy.
  • Multitasking: Proven ability to manage 2–3 chat conversations at once without sacrificing quality or accuracy.
  • Communication: Exceptional written communication skills, including a strong grasp of spelling, grammar, and tone modulation.

Preferred:
  • Familiarity with live chat software (e.g., LiveChat, Zendesk, Intercom) and CRM platforms.
  • Basic understanding of long-term care, Medicare/Medicaid terminology, and senior living structures.
  • Knowledge of HIPAA guidelines regarding patient privacy.

Core Competencies for Success
  • Empathy amp; Compassion: The ability to support families making difficult, emotional decisions regarding long-term care.
  • Adaptability: Comfortable working in a fast-paced environment where guidelines and facility updates can change frequently.
  • Problem-Solving: A resourceful mindset to help visitors find the answers they need quickly.

What We Offer
  • Competitive hourly wage / salary.
  • Comprehensive health, dental, and vision benefits (for full-time employees).
  • Paid Time Off (PTO) and holiday pay.
  • 401(k) retirement plan with company match.

Apply