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Part Time Live Chat Agent Jobs (NOW HIRING)

Part-Time Receptionist

Paramus, NJ

$15.25 - $20.25/hr

Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries. * Advise maintenance recommendations. * Confirm scheduled and missed appointments.

Part-Time Receptionist

Paramus, NJ

$15.25 - $20.25/hr

Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries. * Advise maintenance recommendations. * Confirm scheduled and missed appointments.

Customer Service Agent

Covington, LA · On-site

$13.25 - $17.75/hr

Answering customer questions and inquiries by phone, email, and live chat on our website * Taking and processing orders for our customers who purchase tickets * Use Sales skills to obtain a high call ...

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Part Time Live Chat Agent information

See salary details

$9

$17

$32

How much do part time live chat agent jobs pay per hour?

As of May 31, 2026, the average hourly pay for part time live chat agent in the United States is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Live Chat Agent, and why are they important?

To thrive as a Part Time Live Chat Agent, you need strong written communication skills, fast and accurate typing, and familiarity with customer service principles, often supported by a high school diploma or equivalent. Proficiency in live chat platforms, ticketing systems like Zendesk, and basic CRM tools is typically required. Excellent problem-solving, patience, and multitasking abilities help agents deliver outstanding customer experiences. These skills ensure efficient, empathetic support that maintains customer satisfaction and loyalty in a digital environment.

What are some common challenges faced by part-time live chat agents, and how can they be managed?

Part-time live chat agents often juggle multiple conversations at once, which can be challenging when balancing response time and accuracy. Additionally, working part-time may mean less familiarity with frequent updates or changes in company policies. To manage these challenges, agents benefit from strong organizational skills, regularly reviewing training materials, and proactive communication with supervisors and teammates. Utilizing available resources and asking for clarification when needed can also help ensure high-quality customer support.

What are part time live chat agents?

Part time live chat agents are customer service professionals who assist customers through online chat platforms for a set number of hours per week, rather than working full time. They help answer questions, resolve issues, and provide information about products or services, all via text-based communication. These agents often work remotely and must have strong written communication skills, good typing speed, and the ability to multitask. Part time positions are ideal for those seeking flexible work schedules or supplemental income.

What is the difference between Part Time Live Chat Agent vs Customer Service Representative?

AspectPart Time Live Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or online, handling live chat inquiriesCall centers, retail, or office settings, handling calls and in-person interactions
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, banking, and service sectors
Search & Comparison IntentFocuses on online chat support roles, flexible schedulesBroader customer support roles, including phone and in-person

In summary, Part Time Live Chat Agents primarily handle online chat support in digital environments, requiring basic tech skills and offering flexible, remote work. Customer Service Representatives often work in person or over the phone in various industries, with similar credentials but broader communication channels.

More about Part Time Live Chat Agent jobs
What cities are hiring for Part Time Live Chat Agent jobs? Cities with the most Part Time Live Chat Agent job openings:
What are the most commonly searched types of Live Chat Agent jobs? The most popular types of Live Chat Agent jobs are:
What states have the most Part Time Live Chat Agent jobs? States with the most job openings for Part Time Live Chat Agent jobs include:
Remote Live Verification Agent - Part Time

Remote Live Verification Agent - Part Time

U-Haul

Phoenix, AZ • On-site, Remote

$19/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 9 days ago


U-Haul rating

6.1

Company rating: 6.1 out of 10

Based on 479 frontline employees who took The Breakroom Quiz

121st of 139 rated vehicle equipment hire


Job description

Location:
2727 N Central Ave, Phoenix, Arizona 85004 United States of America
Part-Time Live Verify Phone Agents work with customers who opt to rent with U-Haul using our Truck Share 24/7 program. Customers process their rental and dispatch through the U-Haul app on their smart phone. PT Live Verify Phone Agents review the customer's information and are responsible for ensuring that everything meets the required standards to rent before approving the rental dispatch. This position requires receiving inbound calls and making outbound calls and interacting with the customer via chat to explain and/or obtain the required information to rent. At the same time, you will be helping multiple customers digitally or via chat.
Interested in moving forward? Please apply on the computer you plan to work from rather than your cell phone. Otherwise, you risk your application being denied.
MUST be included in your application in order to be considered:
  • Screenshot of your results for the Computer Specs test- Must pass in order to be considered
  • Screenshots of your scores for the in your Facial Recognition Assessment
  • Complete Citeria Assessments: Tech Skills + Game
  • It is IMPERATIVE that you carefully read and follow the details and instructions listed regarding the tech requirements.

Rate of pay: Rate of pay: Starting pay is $16.00 per hour, with the opportunity to earn up to $19.00 per hour within the first 6 months based on performance.
(Note: Hourly base pay rate may be higher, depending on state or local minimum wage laws.)
How schedules work:
  • Shifts are in high demand- first come, first serve basis
  • You must be available to work holidays
  • 25 hours of availability per week
  • Saturday and Sunday are required/ 6 hours on Saturday and 6 hours on Sunday

May Shift Needs:
  • Must work Saturday and Sunday
  • Options for days off: Scattered days off (Monday, Wednesday, and/or Friday)
  • High Priority Shift 1- 5pm-11pm AZ
  • High Priority Shift 2- 1pm- 7pm AZ
  • Low Priority Shift 3- 3am-9am AZ

Part-Time Benefits include:
  • Medical Reimbursement Indemnity Plan, Rx Savings Plus Discount Plan, Dental Plan, Vision Plan, Retirement Savings 401(k) Plan.

Essential Functions:
  • Claim sessions for customers doing business with us via Truck Share 24/7.
  • Review each session for accuracy while answering any questions the customer may have.
  • Determine the proper course of action utilizing instructional materials reviewed.
  • Make outbound calls for verification of alternate contacts.
  • Communicate with the customer via phone or chat in an efficient and courteous manner.
  • Ensure compliance with the U-Haul policies in order to retain customer loyalty and prevent the re-occurrence of objections.
  • Review telephone, mail, and internet procedures for each communication received and respond a reply to each assigned customer with a specific time frame.
  • Listen to customer concerns, documenting them and resolving when able.

Requirements:
  • Good listening, verbal, and written communication skills in English
  • Inbound call/phone experience (high volume highly preferred).
  • Excellent customer service skills with 1 year of phone customer service experience.
  • Technically savvy preferred.
  • Logic, reasoning, time management, and facial recognition skills.
  • Proficiency, attention to detail, and interpersonal skills.
  • Ability to multitask and assist multiple customers at one time (online sessions).
  • Once trained for phones agents will be required to simultaneously assist customers online and on inbound phone calls.
  • Reasonable and predictable attendance.

Training / Education:
One week of training is instructor led with accelerated classroom education and hands-on education in small groups. After initial education, you will be working independently with additional continued education courses, counseling and coaching from the leadership team. Class Schedules:
  • Tues, Wed, Fri - 9am-1pm AZ Time
  • Tues, Wed, Fri- 4pm-8pm AZ Time

The following is required to work from home:
  • You must have a quiet, private work area.
  • Required to be present during Education training classes or meetings with your camera on and microphone unmuted.
  • Dependent and child-care arrangements must be made as if you were working at a U-Haul site.
  • All work duties including education must be performed at your home address.
  • If you want to switch or substitute computers at any time, manager approval is required in advance.

Technical Requirements:
  • Operating System: Windows 11
  • RAM: 16GB minimum (32GB recommended)
  • Processor: CPU benchmark score of 6,000 minimum (10,000 recommended)
  • Storage: SSD with at least 5GB free space

Additional Hardware
  • Webcam (external or built-in)
  • USB headset (wired)

Internet Speeds
  • Ping: under 100
  • Download: 50MB minimum (100MB recommended)
  • Upload: 5MB minimum (10MB recommended)

Applications are not currently accepted from Residents of: CA, CO, MD, MA, OR, RI, WA, or the District of Columbia or outside of the US.
To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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