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Live Chat Agent Jobs (NOW HIRING)

Executive Auto Group

BDC Agent

Meriden, CT · On-site

Automotive BDC Agent Executive Auto Group Executive Auto Group has proudly served our community for ... Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates

Executive Auto Group

BDC Agent

Wallingford, CT · On-site

Automotive BDC Agent Executive Auto Group Executive Auto Group has proudly served our community for ... Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates

Executive Auto Group

Automotive BDC Agent

North Haven, CT

$15 - $20/hr

Automotive BDC Agent Executive Auto Group Executive Auto Group has proudly served our community for ... Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates

BCforward

Customer Service Agent

San Jose, CA

$17.13/hr

Customer Service Agent Job Location: SAN JOSE CA 95113 Job Duration: 12+ Months Job Hourly Rate ... live chat * At least 1 year programming or API level tech support experience * Proven ability to ...

BCforward

Customer Service Agent

San Jose, CA

$17.13/hr

Customer Service Agent Job Location: SAN JOSE CA 95113 Job Duration: 12+ Months Job Hourly Rate ... live chat * At least 1 year programming or API level tech support experience * Proven ability to ...

Russell Tobin

IT Service Desk Agent

South Jordan, UT · On-site

$24 - $25/hr

Russell Tobin is hiring an IT Service Desk Agent to support one of our leading clients in a fast ... Provide front-line IT support to end users through phone and live chat. * Troubleshoot and resolve ...

Windstar Cruises

Chat Lead

Miami, FL · On-site

The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel, including both AI-assisted virtual interactions and live agent conversations. This role plays a ...

Windstar Cruises

Chat Lead

Houston, TX · On-site

The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel, including both AI-assisted virtual interactions and live agent conversations. This role plays a ...

Alphabe Insight Inc

Customer Service Agent

Detroit, MI · On-site

$33K - $41K/yr

We are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner

Internal Career Site

Chat Lead

Houston, TX · On-site +1

The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel, including both AI-assisted virtual interactions and live agent conversations. This role plays a ...

Windstar Cruises

Chat Lead

Miami, FL · On-site +1

The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel, including both AI-assisted virtual interactions and live agent conversations. This role plays a ...

Internal Career Site

Chat Lead

Miami, FL · On-site +1

The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel, including both AI-assisted virtual interactions and live agent conversations. This role plays a ...

Internal Career Site

Chat Lead

Dallas, TX · On-site +1

The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel, including both AI-assisted virtual interactions and live agent conversations. This role plays a ...

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Live Chat Agent information

See salary details

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$14

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How much do live chat agent jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for live chat agent in the United States is $14.50, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $17.55 per hour, depending on experience, location, and employer.

What is a live chat agent?

Live Chat Agents are customer service professionals who interact with customers in real-time through online chat platforms. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat Agents help businesses offer fast and convenient support, improving customer satisfaction and efficiency. They often work for e-commerce sites, tech companies, and service providers, handling multiple conversations simultaneously.

How do live chat agents typically handle high volumes of simultaneous customer inquiries?

Live Chat Agents often manage multiple chat conversations at once, which requires strong multitasking skills and the ability to prioritize urgent issues without sacrificing response quality. Many companies provide specialized chat platforms that help agents organize conversations, use canned responses, and quickly access knowledge bases. Agents are also trained to escalate complex issues to supervisors or other departments as needed, ensuring efficient and accurate resolutions. Regular team check-ins and support from team leads help agents adapt to busy periods and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a live chat agent, and why are they important?

To thrive as a Live Chat Agent, you need excellent written communication skills, fast and accurate typing abilities, and a basic understanding of customer service principles, often supported by a high school diploma. Familiarity with live chat software, CRM systems, and ticketing tools is typically required. Strong problem-solving, patience, and multitasking skills help agents deliver positive customer experiences and resolve issues efficiently. These competencies are essential for providing timely, effective, and high-quality support in a digital customer service environment.

How much do live chat agents get paid?

Live chat agents typically earn an hourly wage ranging from $10 to $20, depending on experience, location, and the company. Some positions may also offer performance-based bonuses or flexible schedules, especially for remote roles.

How to become a live chat agent?

To become a live chat agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or chat platforms. Some employers prefer prior experience in customer support or sales, and basic computer proficiency is essential. Training is often provided by the employer to familiarize new agents with company-specific tools and procedures.
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What cities are hiring for Live Chat Agent jobs?

Cities with the most Live Chat Agent job openings:

What are the most commonly searched types of Live Chat Agent jobs?

The most popular types of Live Chat Agent jobs are:

What states have the most Live Chat Agent jobs?

States with the most job openings for Live Chat Agent jobs include:

What job categories do people searching Live Chat Agent jobs look for?

The top searched job categories for Live Chat Agent jobs are:

Live Chat Agent jobs near you
Infographic showing various Live Chat Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, and 3% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $30,151 per year, or $14.5 per hour.

BDC Agent

Executive Auto Group

Meriden, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Automotive BDC Agent
Executive Auto Group
Executive Auto Group has proudly served our community for over 50 years and offers long-term career stability. Many of our managers and team members have been with the company for more than 20 years. We are seeking an energetic, professional, and welcoming BDC Agent to create premium guest experience
If you're ready to bring energy, hustle, and personality to a dealership that's built for success apply today.
What We Offer:
  • 5-Day Work Week
  • Excellent compensation plans with bonuses/incentives
  • Paid Time Off/Vacation
  • Medical, Dental & Vision Insurance
  • 401k Program
  • Paid Life Insurance
  • Professional/Respectful Work Environment
  • Advancement Opportunities
  • Ongoing Training & Development
  • Employee vehicle purchase plans
  • Discounts on products and services

What You'll Do:
  • Answer customer calls and establish follow-ups with sales appointments
  • Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
  • Provide customers with initial product information and direct them to the appropriate dealership resources
  • Present initial financing options based on customer needs
  • Follow up with leads that are not ready to make an appointment or no-show
  • Utilize CRM tracking system daily
  • Participate in team and process development sessions-maintaining positive relationships with teammates, sales teams, and dealership management

Keys to Success:
  • Previous customer service experience
  • Excellent teammate with collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver's license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Apply