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Remote Live Chat Agent Jobs in Ohio (NOW HIRING)

Art Director (Remote - Ohio)

Columbus, OH ยท Remote

$116K - $122K/yr

Remote - Ohio residents (minimal travel required) Do you have expertise in digital and print design ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Art Director (Remote - Ohio)

Columbus, OH ยท On-site +1

$116K - $122K/yr

Remote - Ohio residents (minimal travel required) Do you have expertise in digital and print design ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Life Insurance Sales Agent

Columbus, OH ยท On-site +1

$50K - $175K/yr

Remote work with flexible hours * Full-time or part-time options * Training and mentorship provided ... Must live in the United States * Must have reliable internet, a computer, and a personal phone

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Remote Live Chat Agent information

See Ohio salary details

$8

$20

$44

How much do remote live chat agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote live chat agent in Ohio is $20.11, according to ZipRecruiter salary data. Most workers in this role earn between $11.87 and $23.29 per hour, depending on experience, location, and employer.

What does a remote live chat agent do?

A typical day as a Remote Live Chat Agent involves logging in to the company's chat platform, responding to questions from customers in real time, and resolving issues effectively and efficiently. You may be required to manage several chat conversations simultaneously while maintaining a friendly and professional tone. Collaboration with other team members or departments often occurs virtually through chat or email to escalate complex issues or gather information. Success in this role depends on quick thinking, adaptability, and delivering a positive customer experience throughout each interaction.

What is a remote live chat agent?

A Remote Live Chat Agent is responsible for assisting customers via live chat, providing support, answering inquiries, and troubleshooting issues in real time. This role typically involves handling multiple conversations at once, maintaining a professional and friendly tone, and ensuring customer satisfaction. Agents usually work from home, requiring a reliable internet connection and strong typing skills. Many positions offer flexible hours, making it a great option for those looking for remote work opportunities.

What are the key skills and qualifications needed to thrive in the remote live chat agent position, and why are they important?

To thrive as a Remote Live Chat Agent, you need strong written communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer support platforms, CRM software, and live chat systems is often required, and some companies may value certifications in customer service. Empathy, patience, and the ability to multitask effectively help agents provide excellent support while handling multiple chats concurrently. These skills ensure customer concerns are addressed promptly and professionally, which is crucial for maintaining customer satisfaction and loyalty.

What are the most commonly searched types of Live Chat Agent jobs in Ohio? The most popular types of Live Chat Agent jobs in Ohio are:
What cities in Ohio are hiring for Remote Live Chat Agent jobs? Cities in Ohio with the most Remote Live Chat Agent job openings:
Infographic showing various Remote Live Chat Agent job openings in Ohio as of August 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $41,825 per year, or $20.1 per hour.

Customer Relations Representative - 45205

McQuade Organization

Cincinnati, OH โ€ข On-site, Remote

Full-time

Medical, Life, Retirement

Re-posted 2 days ago


Job description

Join our growing team in Price Hill, Ohio, where you'll build lasting client relationships, provide tailored solutions, and grow your career in a supportive environment
Full-Time Entry-Level Position - Customer Service Experience Wanted!
Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team!
Whether working from our local office or remotely, you'll play a key role in supporting clients and guiding them through the process of protecting what matters most - their families.
Qualifications:
You'll love this job if you're:
  • ๐Ÿ—ฃ An advocate - You care deeply about the customer experience and stop at nothing to deliver value.
  • ๐Ÿง  A creative problem solver - You can think outside the box and find the best solution using available tools.
  • โœ A wordsmith - You're clear, concise, and approachable in both written and verbal communication.
  • ๐Ÿค A helper - You're patient and understanding, committed to creating positive interactions.
  • ๐Ÿ“‹ An organized multitasker - You juggle tasks with ease and maintain high productivity.
  • ๐Ÿ‘ฅ A team player - You're collaborative, supportive, and enjoy helping your colleagues succeed.

Responsibilities:
  • Serve as the first point of contact for customer support (primarily via email, phone, and live chat).
  • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
  • Update and maintain accurate support documentation and FAQs.
  • Collect and route customer feedback for internal improvement.
  • Demonstrate perseverance and empathy in resolving client concerns.
  • Learn continuously and share your knowledge with teammates.

What We're Looking For:
  • Excellent written and verbal communication skills.
  • Commitment to working hard to grow.
  • A customer-first mindset with a strong desire to assist others.
  • Previous customer service or soft sales experience is a plus.
  • Comfort with live chat, email communication, and CRM platforms.
  • Ability to learn quickly, stay organized, and handle multiple priorities.
  • A positive attitude and a growth mindset - we value coach ability over perfection!

๐ŸŽฏ Don't meet every qualification? Tell us in your application how your unique skills make you a great fit.
What We Offer:
  • ๐Ÿ’ต Weekly pay plus performance-based bonuses
  • ๐Ÿฉบ Health, life, and retirement benefits
  • ๐Ÿš€ Merit-based promotions and opportunities for advancement into leadership roles
  • ๐Ÿค A supportive, team-oriented culture that values your growth

Ready to make a real impact while building a long-term career?
Apply today to join a team that values passion, purpose, and people!
Customer Relations jobs in Price Hill, OH - Apply now to join a top company offering career growth, remote flexibility, and excellent earning potential.