Customer Support Assistant
$50K - $60K/yr
Customer Support Assistant At Sphirea Plus, we are committed to delivering innovative solutions ... Proficient with Microsoft Office Suite and customer management software * Ability to multitask ...
$50K - $60K/yr
Customer Support Assistant At Sphirea Plus, we are committed to delivering innovative solutions ... Proficient with Microsoft Office Suite and customer management software * Ability to multitask ...
$50K - $60K/yr
Customer Support Assistant At Sphirea Plus, we are committed to delivering innovative solutions ... Proficient with Microsoft Office Suite and customer management software * Ability to multitask ...
$39K - $43K/yr
Customer Support Assistant Dinamic AS Group is seeking a highly motivated and detail-oriented ... Basic proficiency with office software and data entry systems * Strong problem-solving and ...
$39K - $43K/yr
Customer Support Assistant Dinamic AS Group is seeking a highly motivated and detail-oriented ... Basic proficiency with office software and data entry systems * Strong problem-solving and ...
Cleveland, OH · On-site
$56K - $61K/yr
We are seeking a Customer Support Specialist to join our growing team in Cleveland. The ideal ... Troubleshoot software-related issues and provide accurate, step-by-step guidance * Document ...
Cleveland, OH · On-site
$56K - $61K/yr
We are seeking a Customer Support Specialist to join our growing team in Cleveland. The ideal ... Troubleshoot software-related issues and provide accurate, step-by-step guidance * Document ...
Cleveland, OH · On-site
$56K - $61K/yr
We are seeking a Customer Support Specialist to join our growing team in Cleveland. The ideal ... Troubleshoot software-related issues and provide accurate, step-by-step guidance * Document ...
Cleveland, OH · On-site
$56K - $61K/yr
We are seeking a Customer Support Specialist to join our growing team in Cleveland. The ideal ... Troubleshoot software-related issues and provide accurate, step-by-step guidance * Document ...
Macedonia, OH · On-site
$16.25 - $21.75/hr
Maintains customer relationship management software (CRM) database by entering information ... This support could be in person or virtually. 5. Any other duties as assigned to promote the ...
Macedonia, OH · On-site
$16.25 - $21.75/hr
Maintains customer relationship management software (CRM) database by entering information ... This support could be in person or virtually. 5. Any other duties as assigned to promote the ...
$33K - $38K/yr
Dynamic AS Group is seeking a Customer Support Assistant to join our team in Cleveland, OH. In this ... Proficiency with computer systems and office software * Ability to manage priorities in a fast ...
$33K - $38K/yr
Dynamic AS Group is seeking a Customer Support Assistant to join our team in Cleveland, OH. In this ... Proficiency with computer systems and office software * Ability to manage priorities in a fast ...
Wickliffe, OH · On-site
$17/hr
McSteen is looking to add a Customer Support Specialist to our growing team serving clients ... Comfortable working across multiple systems and learning new software quickly * Strong ...
Wickliffe, OH · On-site
$17/hr
McSteen is looking to add a Customer Support Specialist to our growing team serving clients ... Comfortable working across multiple systems and learning new software quickly * Strong ...
$16.25 - $21.75/hr
Customer Support & Training Specialist Full-Time Employment Lakewood, Ohio Company Software development company Accessibility software for people with disabilities Make a difference and impact in ...
$16.25 - $21.75/hr
Customer Support & Training Specialist Full-Time Employment Lakewood, Ohio Company Software development company Accessibility software for people with disabilities Make a difference and impact in ...
Cleveland, OH · On-site
$33K - $38K/yr
Dynamic AS Group is seeking a Customer Support Assistant to join our team in Cleveland, OH. In this ... Proficiency with computer systems and office software * Ability to manage priorities in a fast ...
Cleveland, OH · On-site
$33K - $38K/yr
Dynamic AS Group is seeking a Customer Support Assistant to join our team in Cleveland, OH. In this ... Proficiency with computer systems and office software * Ability to manage priorities in a fast ...
Lakewood, OH · On-site
$16.25 - $21.75/hr
Customer Support & Training Specialist Full-Time Employment Lakewood, Ohio Company • Software development company • Accessibility software for people with disabilities • Make a difference and ...
Quick apply
Lakewood, OH · On-site
$16.25 - $21.75/hr
Customer Support & Training Specialist Full-Time Employment Lakewood, Ohio Company • Software development company • Accessibility software for people with disabilities • Make a difference and ...
Wickliffe, OH · On-site
$17/hr
McSteen is looking to add a Customer Support Specialist to our growing team serving clients ... Comfortable working across multiple systems and learning new software quickly * Strong ...
Quick apply
Wickliffe, OH · On-site
$17/hr
McSteen is looking to add a Customer Support Specialist to our growing team serving clients ... Comfortable working across multiple systems and learning new software quickly * Strong ...
Columbus, OH · On-site
$18 - $20/hr
Customer Support Specialist Outdoor Power Equipment $18.00-$20.00 per hour Monday-Friday, 8:30am-5 ... Proficiency with computer systems and software applications * A strong sense of accountability and ...
Quick apply
Columbus, OH · On-site
$18 - $20/hr
Customer Support Specialist Outdoor Power Equipment $18.00-$20.00 per hour Monday-Friday, 8:30am-5 ... Proficiency with computer systems and software applications * A strong sense of accountability and ...
$16.75 - $22.75/hr
You are proficient in using ERP systems, CRM platforms, Microsoft Office, and other business software to drive efficiency and support business operations. * Experienced: Previous experience in ...
$16.75 - $22.75/hr
You are proficient in using ERP systems, CRM platforms, Microsoft Office, and other business software to drive efficiency and support business operations. * Experienced: Previous experience in ...
$16.75 - $22.75/hr
You are proficient in using ERP systems, CRM platforms, Microsoft Office, and other business software to drive efficiency and support business operations. * Experienced: Previous experience in ...
$16.75 - $22.75/hr
You are proficient in using ERP systems, CRM platforms, Microsoft Office, and other business software to drive efficiency and support business operations. * Experienced: Previous experience in ...
Columbus, OH · On-site
$17.50 - $23.50/hr
You are proficient in using ERP systems, CRM platforms, Microsoft Office, and other business software to drive efficiency and support business operations. * Experienced: Previous experience in ...
Columbus, OH · On-site
$17.50 - $23.50/hr
You are proficient in using ERP systems, CRM platforms, Microsoft Office, and other business software to drive efficiency and support business operations. * Experienced: Previous experience in ...
Columbus, OH · On-site
$17.50 - $23.50/hr
You are proficient in using ERP systems, CRM platforms, Microsoft Office, and other business software to drive efficiency and support business operations. * Experienced: Previous experience in ...
Quick apply
Columbus, OH · On-site
$17.50 - $23.50/hr
You are proficient in using ERP systems, CRM platforms, Microsoft Office, and other business software to drive efficiency and support business operations. * Experienced: Previous experience in ...
Cincinnati, OH · On-site
$39K - $43K/yr
Dinamic AS Group is seeking a highly motivated and detail-oriented Customer Support Assistant to ... Basic proficiency with office software and data entry systems * Strong problem-solving and ...
Cincinnati, OH · On-site
$39K - $43K/yr
Dinamic AS Group is seeking a highly motivated and detail-oriented Customer Support Assistant to ... Basic proficiency with office software and data entry systems * Strong problem-solving and ...
Cleveland, OH · On-site
$50K - $60K/yr
Proficient with Microsoft Office Suite and customer management software * Ability to multitask ... Health and wellness support * Dynamic and collaborative work culture
Cleveland, OH · On-site
$50K - $60K/yr
Proficient with Microsoft Office Suite and customer management software * Ability to multitask ... Health and wellness support * Dynamic and collaborative work culture
$50K - $60K/yr
Proficient with Microsoft Office Suite and customer management software * Ability to multitask ... Health and wellness support * Dynamic and collaborative work culture
$50K - $60K/yr
Proficient with Microsoft Office Suite and customer management software * Ability to multitask ... Health and wellness support * Dynamic and collaborative work culture
$39K - $43K/yr
Dinamic AS Group is seeking a highly motivated and detail-oriented Customer Support Assistant to ... Basic proficiency with office software and data entry systems * Strong problem-solving and ...
$39K - $43K/yr
Dinamic AS Group is seeking a highly motivated and detail-oriented Customer Support Assistant to ... Basic proficiency with office software and data entry systems * Strong problem-solving and ...
$29K - $31.6K
6% of jobs
$31.6K - $34.3K
3% of jobs
$34.3K - $36.9K
3% of jobs
$38.6K is the 25th percentile. Wages below this are outliers.
$36.9K - $39.5K
20% of jobs
$39.5K - $42.2K
16% of jobs
The median wage is $42.4K / yr.
$42.2K - $44.8K
23% of jobs
$45.5K is the 75th percentile. Wages above this are outliers.
$44.8K - $47.4K
17% of jobs
$47.4K - $50.1K
7% of jobs
$50.1K - $52.7K
2% of jobs
$52.7K - $55.4K
0% of jobs
$55.4K - $58K
3% of jobs
$29K
$43.1K
$58K
To thrive as a Software Customer Support professional, you need a solid understanding of software products, troubleshooting processes, and customer service principles, often backed by a relevant degree or experience in technology and support roles. Familiarity with ticketing systems, remote desktop tools, and CRM software is typically required, and some positions may prefer certifications in IT support or help desk operations. Exceptional communication, patience, and problem-solving abilities are essential for building positive customer relationships and efficiently addressing user issues. These skills are critical for delivering timely and effective solutions, fostering customer satisfaction, and supporting the overall technology goals of the organization.
As a Software Customer Support professional, your daily responsibilities often include responding to customer inquiries via email, phone, or chat, diagnosing technical problems, and guiding users through solutions. You'll likely work with ticketing systems to track and resolve issues, escalate complex cases to technical teams, and document resolutions for future reference. Collaborating with developers, product managers, and other support staff is common to ensure consistent and accurate customer assistance. This role is dynamic and fast-paced, requiring strong organization and the ability to prioritize multiple customer needs efficiently.
A Software Customer Support job involves assisting customers with technical issues, troubleshooting software problems, and providing guidance on product features. Support representatives communicate via email, chat, or phone to resolve user concerns efficiently. They may also document customer interactions, escalate complex issues to development teams, and contribute to knowledge bases. Strong communication, problem-solving, and technical skills are essential for success in this role.
$50K - $60K/yr
Other
Medical, PTO
Posted 19 days ago
At Sphirea Plus, we are committed to delivering innovative solutions that elevate brand performance and drive measurable success. Based in Cleveland, OH, our team combines creative strategy, data-driven insights, and a deep understanding of market dynamics to support businesses in reaching their full potential. We believe in excellence, growth, and fostering a collaborative environment where ideas turn into impact.
Job DescriptionSphirea Plus is seeking a dedicated and detail-oriented Customer Support Assistant to join our growing team. The successful candidate will be responsible for providing outstanding customer service, resolving client inquiries, and ensuring a smooth and efficient communication process. This role is ideal for individuals who are proactive, organized, and passionate about delivering exceptional support.
Responsibilities