ZipRecruiter

Log In

2

Remote Telephone Operator Jobs in Ohio (NOW HIRING)

ESM

Senior Unix Administrator - Remote

Dayton, OH · On-site +1

$115K - $125K/yr

Provide and administer UNIX and Linux NIPRnet and SIPRnet Operating Systems to ensure effective day ... Required to stand, walk and sit; communicate verbally both in person and by telephone; use hands to ...

WPCU

Call Center - Member Experience Representative

Dayton, OH · Remote

$15.50 - $19.50/hr

... environment via remote delivery channels such as telephone and e-mail. MERs accurately and ... Reports gaps in policies, procedures, and operating controls to leadership to ensure member impact ...

Optimal Care

Triage Coordinator

Maumee, OH · On-site +1

$18 - $22/hr

As a clinician-owned and operated organization, we empower our team members to provide personalized ... Answer telephone calls after hours and responds to any concern or change in patient condition

KURV

Customer Service Representative

Cleveland, OH · Remote

$15.50 - $21/hr

Currently our needs demand representatives who possess skills using chat, email and telephone ... Provide remote assistance to Kurv merchants in the use of their equipment or gateway service.

next page

Showing results 1-20

All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Ohio

Remote Telephone Operator information

See Ohio salary details

$8

$16

$23

How much do remote telephone operator jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for remote telephone operator in Ohio is $16.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telephone Operator, and why are they important?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are remote telephone operators?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are the most commonly searched types of Telephone Operator jobs in Ohio? The most popular types of Telephone Operator jobs in Ohio are:
What are popular job titles related to Remote Telephone Operator jobs in Ohio? For Remote Telephone Operator jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Ohio look for? The top searched job categories for Remote Telephone Operator jobs in Ohio are:
What cities in Ohio are hiring for Remote Telephone Operator jobs? Cities in Ohio with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Ohio as of June 2026, with employment types broken down into 1% As Needed, 52% Full Time, 40% Part Time, 5% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,316 per year, or $17 per hour.

Senior Unix Administrator - Remote

ESM

Dayton, OH • On-site, Remote

$115K - $125K/yr

Full-time

Posted 17 days ago

Job description

Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring a Senior Unix Administrator for an exciting remote opportunity.
Job Description and Responsibilities
The ideal candidate will apply their expertise in systems administration and information technology (IT) support to manage Oracle/Sun Solaris and Red Hat Linux operating systems across the Defense Logistics Agency's (DLA) Enterprise Infrastructure environments, including Test/Development, Staging, Continuity of Operations (COOP), and Production systems.
This role requires strong technical proficiency combined with excellent customer service skills. Prior experience working within a Government or Military environment is highly desirable.
This is primarily a remote position; however, candidates must reside within a reasonable commuting distance of Wright-Patterson Air Force Base (Dayton, OH) to support occasional on-site requirements as needed.
Core duty hours consist of an 8-hour workday, Monday through Friday, between 0700 and 1700. The office is closed on Federal holidays and may also close due to inclement weather conditions.
Required Knowledge, Skills and Abilities (KSA)
  • Provide and administer UNIX and Linux NIPRnet and SIPRnet Operating Systems to ensure effective day-to-day operations and resolve issues as they occur.
  • Perform assessment, implementations, integration, configuration, device policy, event analysis, training, documentation and provide subject matter expert support to Government in accomplishing the same.
  • Perform implementation of required software to meet IA controls working with the DLA CERT and support Technology Foundation Services architecture throughout the lifecycle.
  • Support Disaster Recovery and COOP on mission critical systems.
  • Install and maintain COTS products including but not limited to: McAfee, HBSS, TripWire, ArcSight, and others.
  • Remotely provide systems management and technical troubleshooting for UNIX SIPRnet/NIPRnet systems.
  • Review, coordinate, and recommend IA standards and protocols. Perform analysis and validate and recommend security requirements including RMF.
  • Develop and document standards and guides for the implementation of IA solutions including but not limited to: compliance, system security design, security testing and IA assessments.
  • Recommend, for detected vulnerabilities that could preclude accreditation, management, operational, or technical controls to include human procedures, software configuration parameters, system changes, or combinations thereof to mitigate the risk associated with the vulnerability.
  • Perform customer support functions.

Desired KSA
  • Be a positive, self-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations
  • Candidate must communicate effectively with team members, team lead, management, and government customer
  • Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision

Minimum Training, Education, and Certifications
  • Seven (7) years UNIX Administration experience, two of which in specialized information processing disciplines involving a range of hardware/software solutions.
  • Three (3) years concentrated hands-on experience installing, configuring, maintaining, and resolving software issues
  • Secret Level Security Clearance
  • DoD IAT Level II Certification (Security+ ce, SSCP, CySA+, GICSP, or GSEC)
  • Computing Environment Certification, one or more of the following: SCSA (Solaris), RHCSA (Red Hat), Linux+ (Generic linux)

Minimum Clearance
  • Secret

Physical Requirements
  • Required to stand, walk and sit; communicate verbally both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms. Regularly required to stoop, kneel, bend, crouch and lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.
  • Physical demands associated with this position include extensive walking (including stairs) throughout offices and between buildings. May require use of public transportation, personal or Government vehicle to drive to local and/or remote office locations.

Additional Requirements
  • Other duties as assigned

ESM provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.

Apply