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Remote Telephone Operator Jobs in Delaware, OH (NOW HIRING)

Strategic Systems

Be Seen First

Healthcare Implementation Engineer - SQL, Windows, IIS

Columbus, OH · Remote

$30 - $32/hr

Remote - United States Duration: 18 months About the Opportunity We are seeking Healthcare ... Install and support operating systems, database software, third-party systems, tools, and utilities.

Trident Care

Customer Service Representative

Columbus, OH · Remote

$14 - $15.50/hr

This is a remote role; but must reside within 50 miles of the Columbus, OH Office at 2550 Corporate ... This position is responsible for receiving and processing customer orders by telephone and ensuring ...

TridentCare

Customer Service Representative

Columbus, OH · Remote

$14.50 - $19.75/hr

This is a remote role; but must reside within 50 miles of the Columbus, OH Office at 2550 Corporate ... This position is responsible for receiving and processing customer orders by telephone and ensuring ...

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All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Delaware, OH

Remote Telephone Operator information

See Delaware, OH salary details

$8

$16

$23

How much do remote telephone operator jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote telephone operator in Delaware, OH is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.46 per hour, depending on experience, location, and employer.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are popular job titles related to Remote Telephone Operator jobs in Delaware, OH?

For Remote Telephone Operator jobs in Delaware, OH, the most frequently searched job titles are:

What job categories do people searching Remote Telephone Operator jobs in Delaware, OH look for?

The top searched job categories for Remote Telephone Operator jobs in Delaware, OH are:

What cities near Delaware, OH are hiring for Remote Telephone Operator jobs?

Cities near Delaware, OH with the most Remote Telephone Operator job openings:

Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Delaware, OH as of August 2026, with employment types broken down into 45% Full Time, 53% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,259 per year, or $17 per hour.

Remote - Client Services Representative (Central or Eastern zones)

Transworld Systems Inc.

Columbus, OH • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

Transworld Systems Inc. rating

4.8

Company rating: 4.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

60th of 72 rated call and contact centers

Job description

Overview

After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. 

Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.

Work Location: This is a remote/work from home position 

Compensation: $45-$65k Annual based on experience

Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Qualified candidates for this position should possess a background in student loan servicing and/or client services. 

Why should you consider TSI (part of TSI family of companies)?

  • Work from home
  • Paid training
  • Team-oriented work environment
  • Growth opportunity
  • Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities
  • Research data regarding account and billing information to validate and confirm debts owed
  • Handle and respond to daily client requests, inquiries, and problems via telephone, email, fax and mail.
  • Produce reports as requested by clients by assisting in the creation of the reports.
  • Dependent upon position, demonstrate ability and willingness to learn new computer platform/systems.
  • Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws \ regulations
  • Knowledge, understanding, and compliance with TSI policies and procedures.
  • Follow up in a timely manner to ensure customer satisfaction.
  • Provide feedback to management concerning possible problems or areas of improvement.
  • Make recommendations to implement improved processes.
  • Perform other duties as assigned by management.

Qualifications
  • High School Diploma or GED certificate, or equivalent of relevant work experience desired.
  • Proficient personal computer skills, including Microsoft Office required
  • Excellent interpersonal, written, and oral communication skills required
  • Must have professional and mature manner, have a "can-do" attitude
  • Ability to maintain the highest level of confidentiality
  • Ability to work with minimal supervision required
  • Ability to work in a team fostered environment
  • Ability to work in a multi-tasked environment
  • Ability to prioritize and organize work

Physical Requirements:

  • Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols
  • Frequently required to sit, stand, walk, talk, hear, bend and reach
  • Ability to reach with hands and arms
  • Occasionally lift and/or move up to 20lbs with or without accommodation
  • Ability to stand for long periods of time with or without accommodation

For Remote Positions: The minimum internet speed requirements for remote work are as follows:

  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Speed Test Results: 25 mbps download, 20 mbps upload
  Work Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel.

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company. 

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Qualifications:
  • High School Diploma or GED certificate, or equivalent of relevant work experience desired.
  • Proficient personal computer skills, including Microsoft Office required
  • Excellent interpersonal, written, and oral communication skills required
  • Must have professional and mature manner, have a "can-do" attitude
  • Ability to maintain the highest level of confidentiality
  • Ability to work with minimal supervision required
  • Ability to work in a team fostered environment
  • Ability to work in a multi-tasked environment
  • Ability to prioritize and organize work

Physical Requirements:

  • Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols
  • Frequently required to sit, stand, walk, talk, hear, bend and reach
  • Ability to reach with hands and arms
  • Occasionally lift and/or move up to 20lbs with or without accommodation
  • Ability to stand for long periods of time with or without accommodation

For Remote Positions: The minimum internet speed requirements for remote work are as follows:

  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Speed Test Results: 25 mbps download, 20 mbps upload
  Work Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel.

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company. 

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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