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Part Time Telephone Operator Jobs in Ohio (NOW HIRING)

The University of Toledo

Telephone Operator 2

Toledo, OH · On-site

$16 - $20/hr

Staff - Part-Time Location: Health Science Campus Hospital Toledo, OH Categories: Healthcare Positions, Hospital Administration, Part-Time, AFSCME Title: Telephone Operator 2 Department Org:

The University of Toledo

Telephone Operator 2

Toledo, OH · On-site

$16 - $20/hr

Staff - Part-Time Location: Health Science Campus Hospital Toledo, OH Categories: Healthcare Positions, Hospital Administration, Part-Time, AFSCME Title: Telephone Operator 2 Department Org:

Wilson Health

Patient Access Operator - Part-Time

Sidney, OH · On-site

$16 - $20.50/hr

Wilson Health is looking for a Part-time - Operator for our Patient Access Department location in ... Operate the Cisco switchboard console by telephone or PC application, including hold, park ...

New

The UPS Store #3336

Part-Time Center Associate

Cincinnati, OH · On-site

$15 - $20.25/hr

... and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale ... RESPONSIBILITIES * Delivers outstanding customer service to walk-in customers and telephone ...

The UPS Store #3336

Part-Time Center Associate

Cincinnati, OH · On-site

$15 - $20.25/hr

... and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale ... RESPONSIBILITIES * Delivers outstanding customer service to walk-in customers and telephone ...

The UPS Store #3336

Part-Time Center Associate

Cincinnati, OH · On-site

$15 - $20.25/hr

... and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale ... RESPONSIBILITIES * Delivers outstanding customer service to walk-in customers and telephone ...

The UPS Store #3336

Part-Time Center Associate

Cincinnati, OH · On-site

$15 - $20.25/hr

... and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale ... RESPONSIBILITIES * Delivers outstanding customer service to walk-in customers and telephone ...

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All JobsTelephone Operator JobsPart Time Telephone Operator JobsPart Time Telephone Operator Jobs in Ohio

Part Time Telephone Operator information

See Ohio salary details

$8

$16

$23

How much do part time telephone operator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for part time telephone operator in Ohio is $16.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.51 per hour, depending on experience, location, and employer.

What are the most common challenges faced by part time telephone operators, and how can they be managed effectively?

Part-time telephone operators often encounter challenges such as handling high call volumes during peak periods, managing difficult or impatient callers, and quickly adapting to different communication systems. To manage these effectively, it's helpful to develop strong time management and conflict resolution skills, as well as to familiarize yourself with the organization's protocols and technology. Support from supervisors and collaboration with colleagues can also alleviate pressure and ensure a smoother workflow, making the role rewarding and manageable.

What are the key skills and qualifications needed to thrive as a part time telephone operator, and why are they important?

A Part Time Telephone Operator should have excellent verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication platforms is often required. Strong listening abilities, patience, and a customer-oriented attitude help operators handle diverse calls professionally. These competencies ensure efficient call management, positive customer experiences, and smooth information flow within organizations.

How to become a part time telephone operator?

To become a part-time telephone operator, candidates typically need a high school diploma or equivalent, good communication skills, and basic computer proficiency. Some employers may require previous customer service experience or familiarity with phone systems, and training is often provided on the job.

What does a part time telephone operator do?

A part time telephone operator is responsible for managing incoming and outgoing calls for an organization, often working in shifts that do not cover a full workweek. Their duties include answering calls, directing callers to the appropriate departments or individuals, taking messages, and sometimes providing basic information or customer service. Telephone operators may also handle emergency calls, update directories, and record call logs. This role requires good communication skills, professionalism, and the ability to multitask efficiently. Working part time allows flexibility for those who have other commitments or are seeking supplementary income.

What is the difference between Part Time Telephone Operator vs Customer Service Representative?

AspectPart Time Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent; some roles may prefer additional training
Work EnvironmentCall centers, front desks, or reception areasCall centers, retail, or office settings
Employer & IndustryHospitals, hotels, corporate officesRetail, telecommunications, service industries
Primary DutiesAnswering phones, routing calls, basic informationHandling customer inquiries, resolving issues, providing info

While both roles involve communication via phone, Part Time Telephone Operators primarily focus on routing calls and providing basic information, often in reception or front desk settings. Customer Service Representatives handle a broader range of customer inquiries and support, typically in retail or service industries. The credentials and work environments overlap, but their core responsibilities differ slightly.

What are the most commonly searched types of Telephone Operator jobs in Ohio?

The most popular types of Telephone Operator jobs in Ohio are:

What are popular job titles related to Part Time Telephone Operator jobs in Ohio?

For Part Time Telephone Operator jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Part Time Telephone Operator jobs in Ohio look for?

The top searched job categories for Part Time Telephone Operator jobs in Ohio are:

What cities in Ohio are hiring for Part Time Telephone Operator jobs?

Cities in Ohio with the most Part Time Telephone Operator job openings:

Part Time Telephone Operator jobs near you
Infographic showing various Part Time Telephone Operator job openings in Ohio as of August 2026, with employment types broken down into 51% Full Time, 44% Part Time, 4% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $35,316 per year, or $17 per hour.

Telephone Operator 2

The University of Toledo

Toledo, OH • On-site

$16 - $20/hr

Part-time

Re-posted 2 days ago

University Of Toledo rating

6.7

Company rating: 6.7 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

485th of 618 rated colleges and universities

Job description

Telephone Operator 2
Job no: 501241
Work type: Staff - Part-Time
Location: Health Science Campus Hospital Toledo, OH
Categories: Healthcare Positions, Hospital Administration, Part-Time, AFSCME
Title: Telephone Operator 2
Department Org: Registration - 108820
Employee Classification: B2 - Classif'd Part Time AFSCME HSC
Bargaining Unit: AFSCME HSC
Primary Location: HSC H
Shift: 2
Start Time: 3:00PM End Time: 11:30PM
Posted Salary: 17.23
Float: True
Rotate: True
On Call: True
Travel: True
Weekend/Holiday: True
Job Description:
Under general supervision by the Supervisor, provides assistance and information to consumers, business associates, patients, attending and resident physicians, non-UTMC physicians/offices, hospital staff, and the general public in response to requests and inquiries received by telephone. Directs customer to internal and external resources. Provides assistance in resolving minor problems and questions by providing information as necessary to assure consistent customer satisfaction. Exhibits exemplary customer service. Presents a professional demeanor at all times, includes adherence to professional dress code. Serve as an ambassador of University of Toledo in the community, demonstrating the institution's values, services and mission.
Minimum Qualifications:
High school diploma or GED required.
Understanding of medical terminology strongly preferred.
Acceptable level of experience in directly handling/diffusing emotion of aggravated callers and assisting such in a professional, calm manner.
Experience with MS Office Applications and Star.
One (1) courses or three (3) mos. experience in operating a switchboard system or automated call distribution system required. Intellidesk or other call center software applications preferred.
Willingness to comply fully with all organizational and departmental policies and procedures.
Minimum typing speed of 32 WPM.
Knowledge of commonly-used training concepts, practices, and procedures required.
Maintain a positive and professional demeanor at all times.
Flexibility to attend seminars and other educational training forums at other locations.
Communication and other required skills:
Communicate effectively both verbally and in writing.
Excellent public relations skills.
Satisfactory participation in an acceptable, formal customer service training program within six months of hire.
Computer keyboard & data entry experience.
Ability to handle sensitive inquiries and contacts.
Ability to learn TDY/TDD phone line.
Ability to self-empower; to make decisions to assist callers with healthcare and other needs as they relate to the University of Toledo Medical Center.
Ability to deal with stressful emergency situations.
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
Advertised: 14 Jul 2026 Eastern Daylight Time
Applications close:
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