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Part Time Telephone Operator Jobs (NOW HIRING)

Blue Delta Tech

Telephone Operator

Albany, NY · On-site

$18.04/hr

Job Type Part-time Description Telephone Operator Albany, NY Part-time Days Rotational Weekend and Holidays required Pay: $18.04 plus $5.09 (health and wellness) EDUCATION AND QUALIFICATIONS: * The ...

Blue Delta Technologies

Telephone Operator

Albany, NY · On-site

$18.04 - $23.13/hr

Telephone Operator Albany, NY Part-time Days Rotational Weekend and Holidays required Pay: $18.04 plus $5.09 (health and wellness) EDUCATION AND QUALIFICATIONS: * The Candidate should possess High ...

The University of Toledo

Telephone Operator 2

Toledo, OH

$15 - $18.50/hr

Staff - Part-Time Location: Health Science Campus Hospital Toledo, OH Categories: Healthcare Positions, Hospital Administration, Part-Time, AFSCME Title: Telephone Operator 2 Department Org:

The University of Toledo

Telephone Operator 2

Toledo, OH · On-site

$16 - $20/hr

Staff - Part-Time Location: Health Science Campus Hospital Toledo, OH Categories: Healthcare Positions, Hospital Administration, Part-Time, AFSCME Title: Telephone Operator 2 Department Org:

State of Maryland - MDH Deer's Head Center

$18.22 - $22.97/hr

... of this part-time contractual position is to maintain the operations of the incoming telephone ... Candidates may substitute additional experience performing telephone operator dutieson a year-for ...

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How much do part time telephone operator jobs pay per hour?

As of May 31, 2026, the average hourly pay for part time telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Telephone Operator, and why are they important?

A Part Time Telephone Operator should have excellent verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication platforms is often required. Strong listening abilities, patience, and a customer-oriented attitude help operators handle diverse calls professionally. These competencies ensure efficient call management, positive customer experiences, and smooth information flow within organizations.

What are the most common challenges faced by part-time telephone operators, and how can they be managed effectively?

Part-time telephone operators often encounter challenges such as handling high call volumes during peak periods, managing difficult or impatient callers, and quickly adapting to different communication systems. To manage these effectively, it's helpful to develop strong time management and conflict resolution skills, as well as to familiarize yourself with the organization's protocols and technology. Support from supervisors and collaboration with colleagues can also alleviate pressure and ensure a smoother workflow, making the role rewarding and manageable.

What does a part time telephone operator do?

A part time telephone operator is responsible for managing incoming and outgoing calls for an organization, often working in shifts that do not cover a full workweek. Their duties include answering calls, directing callers to the appropriate departments or individuals, taking messages, and sometimes providing basic information or customer service. Telephone operators may also handle emergency calls, update directories, and record call logs. This role requires good communication skills, professionalism, and the ability to multitask efficiently. Working part time allows flexibility for those who have other commitments or are seeking supplementary income.

What is the difference between Part Time Telephone Operator vs Customer Service Representative?

AspectPart Time Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent; some roles may prefer additional training
Work EnvironmentCall centers, front desks, or reception areasCall centers, retail, or office settings
Employer & IndustryHospitals, hotels, corporate officesRetail, telecommunications, service industries
Primary DutiesAnswering phones, routing calls, basic informationHandling customer inquiries, resolving issues, providing info

While both roles involve communication via phone, Part Time Telephone Operators primarily focus on routing calls and providing basic information, often in reception or front desk settings. Customer Service Representatives handle a broader range of customer inquiries and support, typically in retail or service industries. The credentials and work environments overlap, but their core responsibilities differ slightly.

More about Part Time Telephone Operator jobs
What cities are hiring for Part Time Telephone Operator jobs? Cities with the most Part Time Telephone Operator job openings:
What are the most commonly searched types of Telephone Operator jobs? The most popular types of Telephone Operator jobs are:
What states have the most Part Time Telephone Operator jobs? States with the most job openings for Part Time Telephone Operator jobs include:
What job categories do people searching Part Time Telephone Operator jobs look for? The top searched job categories for Part Time Telephone Operator jobs are:
Part Time Telephone Operator jobs near you
Infographic showing various Part Time Telephone Operator job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 58% Full Time, and 41% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Telephone Operator

Blue Delta Tech

Albany, NY • On-site

$18.04/hr

Part-time

Posted 19 days ago

Job description

Job Type
Part-time
Description
Telephone Operator
Albany, NY
Part-time Days
Rotational Weekend and Holidays required
Pay: $18.04 plus $5.09 (health and wellness)
EDUCATION AND QUALIFICATIONS:
  • The Candidate should possess High School Diploma or equivalent

MINIMUM REQUIRED SKILLS/EXPERIENCE:
  • The Candidate must have 1 -2 years of experience as Telephone Operator
  • The Candidate must be able to assume the responsibility for placing a variety of special long distance calls (e.g. conference calls, collect calls, appointment calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization.
  • The Candidate must have the ability to meet and deal with people from a variety of backgrounds with varying levels of understanding, work under pressure and stressful conditions and adapt to changing work conditions.

POSITION OVERVIEW
  • The Candidate shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number.
  • The Candidate shall respond to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard.
  • The Candidate shall collect relevant caller data to assist with measurement, tracking and reporting activities.
  • The Candidate shall track inquires, questions and answers and provide resolution.
  • The Candidate must be familiar with the Communications Departmental Policies & Procedures, Including Hospital Policies & Procedures For Emergencies, Disasters, and other similar situations.
  • The Candidate must be able to Speak Clearly and in a Proper Tone So As To Be understood in all capacities.
  • The Candidate shall maintain and update Various On-Call Schedules.
  • The Candidate shall operate monitor and respond to fire and smoke alarms.
  • The Candidate shall provide directory information for both internal and external caller through computer system
  • The Candidate should have ability to handle busy switchboard and emergency situations.
  • The Candidate should provide best customer service at all times while using good discretion and judgment.
  • The Candidate shall perform Other Duties as Assigned or Directed to Ensure Smooth Operation of the Department.

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