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Part Time Telephone Operator Jobs in Pennsylvania

StepStone Hospitality

Night Audit (Weekends)

Canonsburg, PA · On-site

$13.75 - $18.50/hr

Job Type Part-time Description Support Run audit reports and journals from all credit card and ... Perform front desk supervisor, guest service agent, reservations agent, and telephone operator ...

ASM Global

Command Station Operator

Philadelphia, PA · On-site

$16.74/hr

SUMMARY Under the direct supervision of the Security Supervisor, the part-time Command Station ... Receive incoming calls by telephone, radio, and alarm system. * Maintain all applicable Command ...

ASM Global

Command Station Operator

Philadelphia, PA

$16.74/hr

SUMMARY Under the direct supervision of the Security Supervisor, the part-time Command Station ... Receive incoming calls by telephone, radio, and alarm system. * Maintain all applicable Command ...

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All JobsTelephone Operator JobsPart Time Telephone Operator JobsPart Time Telephone Operator Jobs in Pennsylvania

Part Time Telephone Operator information

What does a part time telephone operator do?

A part time telephone operator is responsible for managing incoming and outgoing calls for an organization, often working in shifts that do not cover a full workweek. Their duties include answering calls, directing callers to the appropriate departments or individuals, taking messages, and sometimes providing basic information or customer service. Telephone operators may also handle emergency calls, update directories, and record call logs. This role requires good communication skills, professionalism, and the ability to multitask efficiently. Working part time allows flexibility for those who have other commitments or are seeking supplementary income.

What are the key skills and qualifications needed to thrive as a part time telephone operator, and why are they important?

A Part Time Telephone Operator should have excellent verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication platforms is often required. Strong listening abilities, patience, and a customer-oriented attitude help operators handle diverse calls professionally. These competencies ensure efficient call management, positive customer experiences, and smooth information flow within organizations.

What are the most common challenges faced by part time telephone operators, and how can they be managed effectively?

Part-time telephone operators often encounter challenges such as handling high call volumes during peak periods, managing difficult or impatient callers, and quickly adapting to different communication systems. To manage these effectively, it's helpful to develop strong time management and conflict resolution skills, as well as to familiarize yourself with the organization's protocols and technology. Support from supervisors and collaboration with colleagues can also alleviate pressure and ensure a smoother workflow, making the role rewarding and manageable.

What is the difference between Part Time Telephone Operator vs Customer Service Representative?

AspectPart Time Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent; some roles may prefer additional training
Work EnvironmentCall centers, front desks, or reception areasCall centers, retail, or office settings
Employer & IndustryHospitals, hotels, corporate officesRetail, telecommunications, service industries
Primary DutiesAnswering phones, routing calls, basic informationHandling customer inquiries, resolving issues, providing info

While both roles involve communication via phone, Part Time Telephone Operators primarily focus on routing calls and providing basic information, often in reception or front desk settings. Customer Service Representatives handle a broader range of customer inquiries and support, typically in retail or service industries. The credentials and work environments overlap, but their core responsibilities differ slightly.

Can I work in a part time telephone operator call center without experience?

Part time telephone operator positions often do not require prior experience, as training is typically provided on the job. Basic communication skills, a friendly demeanor, and the ability to handle calls are usually sufficient for entry-level roles in call centers. Some employers may prefer candidates with customer service or phone etiquette skills, but many roles are open to beginners.

What are the most commonly searched types of Telephone Operator jobs in Pennsylvania?

The most popular types of Telephone Operator jobs in Pennsylvania are:

What are popular job titles related to Part Time Telephone Operator jobs in Pennsylvania?

For Part Time Telephone Operator jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Part Time Telephone Operator jobs in Pennsylvania look for?

The top searched job categories for Part Time Telephone Operator jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Part Time Telephone Operator jobs?

Cities in Pennsylvania with the most Part Time Telephone Operator job openings:

Part Time Telephone Operator jobs near you
Infographic showing various Part Time Telephone Operator job openings in Pennsylvania as of August 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Telephone Operator - Rotational - Part Time - Grove City

Highmark Health

Grove City, PA • On-site

$14.25 - $17.75/hr

Part-time

Posted 13 days ago

Highmark Health rating

7.8

Company rating: 7.8 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Company :
Allegheny Health NetworkJob Description :
GENERAL OVERVIEW:
Monitors and operates the switchboard including answering and directing incoming calls, placing outgoing calls, overhead paging and emergency response communication.
ESSENTIAL RESPONSIBILITIES:
  • Answers and directs all telephone calls and overhead paging inquiries for the efficient and timely operation of hospital communications. Triages and prioritizes calls as to their urgency, and accurately routes accordingly. (85%)
  • Immediately responds to all alarms, security calls, and medical emergencies. Pages all persons designated to respond to emergencies. Immediately reports to the supervisor any problems with, or abuses of the alarm system. Logs emergency response information, as appropriate. May reprogram the computerized fire alarm system after it has been activated. (10%)
  • Maintains and cleans all switchboard equipment, identifying and resolving malfunctions to any equipment through defined problem correction procedures. (5%)
  • Performs other duties as assigned or required.

QUALIFICATIONS:
Minimum
  • High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Excellent telephone skills and interpersonal communication skills.

Preferred
  • Training as a Telephone Operator, Receptionist, or priority Dispatcher.
  • Experience using a PC-based telephone operator console.

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice

What Highmark Health employees say

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Hours and flexibility

Workplace

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About Highmark Health

Sourced by ZipRecruiter

A national blended health organization, Highmark Health and our leading businesses support millions of customers with products, services and solutions closely aligned to our mission of creating remarkable health experiences, freeing people to be their best. Headquartered in Pittsburgh, we're regionally focused in Pennsylvania, Delaware, West Virginia, and eastern and northwestern New York with customers in 50 states and the District of Columbia. We passionately serve individual consumers and fellow businesses alike. And our companies cover a diversified spectrum of essential health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions. Our financial position reflects strength and stability, with our year-end 2022 consolidated revenues totaling $26 billion. And we're proud to carry forth an important legacy of compassionate care and philanthropy that began more than 170 years ago. This tradition of giving back, reinvesting and ensuring that our communities remain strong and healthy is deeply embedded in our culture, informing our decisions every day.

Industry

Health care and social assistance and insurance services

Company size

10,000+ Employees

Headquarters location

Pittsburgh, PA, US

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