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Part Time Telephone Operator Jobs in Philadelphia, PA

ASM Global

Command Station Operator

Philadelphia, PA · On-site

$16.74/hr

SUMMARY Under the direct supervision of the Security Supervisor, the part-time Command Station ... Receive incoming calls by telephone, radio, and alarm system. * Maintain all applicable Command ...

ASM Global

Command Station Operator

Philadelphia, PA

$16.74/hr

SUMMARY Under the direct supervision of the Security Supervisor, the part-time Command Station ... Receive incoming calls by telephone, radio, and alarm system. * Maintain all applicable Command ...

Compass Group

NUTRITION OPERATOR

Phoenixville, PA · On-site

* We are hiring immediately for a part time NUTRITION OPERATOR position. * Location : Phoenixville ... Follows proper telephone etiquette and procedures with patients, visitors and healthcare ...

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All JobsTelephone Operator JobsPart Time Telephone Operator JobsPart Time Telephone Operator Jobs in Philadelphia, PA

Part Time Telephone Operator information

See Philadelphia, PA salary details

$9

$18

$25

How much do part time telephone operator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for part time telephone operator in Philadelphia, PA is $18.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.66 per hour, depending on experience, location, and employer.

What does a part time telephone operator do?

A part time telephone operator is responsible for managing incoming and outgoing calls for an organization, often working in shifts that do not cover a full workweek. Their duties include answering calls, directing callers to the appropriate departments or individuals, taking messages, and sometimes providing basic information or customer service. Telephone operators may also handle emergency calls, update directories, and record call logs. This role requires good communication skills, professionalism, and the ability to multitask efficiently. Working part time allows flexibility for those who have other commitments or are seeking supplementary income.

What are the key skills and qualifications needed to thrive as a part time telephone operator, and why are they important?

A Part Time Telephone Operator should have excellent verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication platforms is often required. Strong listening abilities, patience, and a customer-oriented attitude help operators handle diverse calls professionally. These competencies ensure efficient call management, positive customer experiences, and smooth information flow within organizations.

What are the most common challenges faced by part time telephone operators, and how can they be managed effectively?

Part-time telephone operators often encounter challenges such as handling high call volumes during peak periods, managing difficult or impatient callers, and quickly adapting to different communication systems. To manage these effectively, it's helpful to develop strong time management and conflict resolution skills, as well as to familiarize yourself with the organization's protocols and technology. Support from supervisors and collaboration with colleagues can also alleviate pressure and ensure a smoother workflow, making the role rewarding and manageable.

What is the difference between Part Time Telephone Operator vs Customer Service Representative?

AspectPart Time Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent; some roles may prefer additional training
Work EnvironmentCall centers, front desks, or reception areasCall centers, retail, or office settings
Employer & IndustryHospitals, hotels, corporate officesRetail, telecommunications, service industries
Primary DutiesAnswering phones, routing calls, basic informationHandling customer inquiries, resolving issues, providing info

While both roles involve communication via phone, Part Time Telephone Operators primarily focus on routing calls and providing basic information, often in reception or front desk settings. Customer Service Representatives handle a broader range of customer inquiries and support, typically in retail or service industries. The credentials and work environments overlap, but their core responsibilities differ slightly.

Can I work in a part time telephone operator call center without experience?

Part time telephone operator positions often do not require prior experience, as training is typically provided on the job. Basic communication skills, a friendly demeanor, and the ability to handle calls are usually sufficient for entry-level roles in call centers. Some employers may prefer candidates with customer service or phone etiquette skills, but many roles are open to beginners.

What are the most commonly searched types of Telephone Operator jobs in Philadelphia, PA?

The most popular types of Telephone Operator jobs in Philadelphia, PA are:

What are popular job titles related to Part Time Telephone Operator jobs in Philadelphia, PA?

For Part Time Telephone Operator jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Part Time Telephone Operator jobs in Philadelphia, PA look for?

The top searched job categories for Part Time Telephone Operator jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Part Time Telephone Operator jobs?

Cities near Philadelphia, PA with the most Part Time Telephone Operator job openings:

Part Time Telephone Operator jobs near you
Infographic showing various Part Time Telephone Operator job openings in Philadelphia, PA as of August 2026, with employment types broken down into 3% Full Time, and 97% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,486 per year, or $18 per hour.

SWITCHBOARD OPERATOR (11:00pm - 7:00am) Part Time

116508 Innovation At Work

Philadelphia, PA • On-site

$15.25 - $19.25/hr

Part-time

Re-posted 4 days ago

Job description

Description:

Position Summary:
The Telephone/Switchboard Operator provides 24/7 telecommunications and emergency call support for a VA Medical Center and affiliated clinics. This position plays a critical role in patient care, safety, and emergency response operations.

Essential Duties and Responsibilities:
• Answer all incoming internal and external calls promptly and professionally
• Operate computerized switchboard and paging systems
• Route patient, staff, and public inquiries appropriately
• Respond to emergency calls, alarms, disaster codes, and 911 notifications
• Announce emergency codes using public address and paging systems
• Maintain call logs, incident records, and ward information
• Assist callers with placing outgoing calls
• Monitor alarm systems and emergency communication equipment
• Provide calm, professional service to distressed or difficult callers
• Use Microsoft Outlook, Word, and Excel for reporting
• Comply with HIPAA, VA policies, and security requirements

Requirements:

Required Qualifications:
• High school diploma or Associated Degree
• 1–2 years of call center or telephone operator experience
• Medical terminology knowledge preferred
• Strong communication and customer service skills
• Ability to pass background check and security clearance
• HIPAA and VA training required (provided)

Work Environment:
• On-site medical facility
• Rotating shifts; no permanent shift assignments
• VA-provided equipment