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Part Time Telephone Operator Jobs (NOW HIRING)

Troy University

Switchboard Operator

Troy, AL · On-site

$14 - $17.75/hr

... Status Part-Time (IPT) Temporary No Location Troy - T01 Job Summary The Switchboard Operator position in Telecommunications is responsible for answering the telephone in an appropriate and ...

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How much do part time telephone operator jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for part time telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Telephone Operator, and why are they important?

A Part Time Telephone Operator should have excellent verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication platforms is often required. Strong listening abilities, patience, and a customer-oriented attitude help operators handle diverse calls professionally. These competencies ensure efficient call management, positive customer experiences, and smooth information flow within organizations.

What are the most common challenges faced by part-time telephone operators, and how can they be managed effectively?

Part-time telephone operators often encounter challenges such as handling high call volumes during peak periods, managing difficult or impatient callers, and quickly adapting to different communication systems. To manage these effectively, it's helpful to develop strong time management and conflict resolution skills, as well as to familiarize yourself with the organization's protocols and technology. Support from supervisors and collaboration with colleagues can also alleviate pressure and ensure a smoother workflow, making the role rewarding and manageable.

What does a part time telephone operator do?

A part time telephone operator is responsible for managing incoming and outgoing calls for an organization, often working in shifts that do not cover a full workweek. Their duties include answering calls, directing callers to the appropriate departments or individuals, taking messages, and sometimes providing basic information or customer service. Telephone operators may also handle emergency calls, update directories, and record call logs. This role requires good communication skills, professionalism, and the ability to multitask efficiently. Working part time allows flexibility for those who have other commitments or are seeking supplementary income.

What is the difference between Part Time Telephone Operator vs Customer Service Representative?

AspectPart Time Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent; some roles may prefer additional training
Work EnvironmentCall centers, front desks, or reception areasCall centers, retail, or office settings
Employer & IndustryHospitals, hotels, corporate officesRetail, telecommunications, service industries
Primary DutiesAnswering phones, routing calls, basic informationHandling customer inquiries, resolving issues, providing info

While both roles involve communication via phone, Part Time Telephone Operators primarily focus on routing calls and providing basic information, often in reception or front desk settings. Customer Service Representatives handle a broader range of customer inquiries and support, typically in retail or service industries. The credentials and work environments overlap, but their core responsibilities differ slightly.

More about Part Time Telephone Operator jobs
What cities are hiring for Part Time Telephone Operator jobs? Cities with the most Part Time Telephone Operator job openings:
What are the most commonly searched types of Telephone Operator jobs? The most popular types of Telephone Operator jobs are:
What states have the most Part Time Telephone Operator jobs? States with the most job openings for Part Time Telephone Operator jobs include:
What job categories do people searching Part Time Telephone Operator jobs look for? The top searched job categories for Part Time Telephone Operator jobs are:
Part Time Telephone Operator jobs near you
Infographic showing various Part Time Telephone Operator job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 58% Full Time, and 41% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Patient Services Representative - Surgery Scheduler - Part Time

Cataract and Eye Consultants of Michigan

Warren, MI • On-site

$16.50 - $21/hr

Part-time

Medical, Retirement, PTO

Posted 11 days ago

Job description

Description
Greet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed.
Schedule:
Monday-Friday 30 Hours a week Flex schedule

What you will be doing

  • Greet and check in patients in a friendly, courteous, and professional manner.
  • Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs.
  • Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration.
  • Prepares paperwork for patient visits.
  • Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution.
  • Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes.
  • Acts as a liaison between patients, guests, back office staff and providers.
  • Reconciles cash against daily charge and cash reports.
  • Schedule and confirm patient appointments as needed. 
  • Create, distribute, and file new patient charts/medical records.
  • Perform clerical tasks such as copying, sorting, scanning, and faxing.
  • Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc.
  • Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies
  • Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook.
  • Perform any other duties as assigned


What you know
Required
  • High school diploma or GED
  • Strong verbal and written communication skills

Desire
  • Telephone operator or high call volume experience
  • Entry Level  
  •  BSM Consulting : New Employee Orientation
  • 1st Health Compliance Training (as required) 

What you will receive
  • Competitive wages
  • Generous paid time off (PTO) program
  • Seven (7) company paid holidays
  • 401(k) retirement plan with company match
  • An organization focused on People, Passion, Purpose and Progress
  • Inspirational culture