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At Home Telephone Operator Jobs (NOW HIRING)

Tower Health

Telephone Operator

Pottstown, PA · On-site

$15.75 - $19.75/hr

The Telephone Operators are responsible for answering and directing all incoming outside and in ... at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency ...

Pencor Services

Telephone Operator

Palmerton, PA · On-site

$13/hr

Palmerton Telephone 3-day Flex WFH Shifts: Must be willing and able to work the 1st, 2nd and 3rd ... at the Palmerton Telephone Company. Primary responsibilities include: * Answering phones and ...

Pencor Services

Telephone Operator

Palmerton, PA · On-site

Palmerton Telephone 3-day Flex WFH Shifts:Must be willing and able to work the 1st, 2nd and 3rd ... at the Palmerton Telephone Company. Primary responsibilities include: * Answering phones and ...

Blue Delta Tech

Telephone Operator

Albany, NY · On-site

$18.04/hr

Job Type Part-time Description Telephone Operator Albany, NY Part-time Days Rotational Weekend and ... The Candidate should provide best customer service at all times while using good discretion and ...

Pencor Services, Inc.

Telephone Operator

Palmerton, PA

$12.25 - $15.25/hr

Palmerton Telephone 3-day Flex WFH Shifts:Must be willing and able to work the 1st, 2nd and 3rd ... at the Palmerton Telephone Company. Primary responsibilities include: * Answering phones and ...

Blue Delta Technologies

Telephone Operator

Albany, NY · On-site

$18.04 - $23.13/hr

Telephone Operator Albany, NY Part-time Days Rotational Weekend and Holidays required Pay: $18.04 ... The Candidate should provide best customer service at all times while using good discretion and ...

Premier Systems

Telephone Operator

Albany, NY

$18.04 - $23.13/hr

Description Telephone Operator Albany, NY Part-time Days Rotational Weekend and Holidays required ... The Candidate should provide best customer service at all times while using good discretion and ...

Waterbury Hospital

Telephone Operator

Middlebury, CT · On-site

$16.25 - $20.25/hr

The Telephone Operator is responsible for providing a full range of telephone switchboard duties, including triaging calls and relaying messages. Assists with clerical duties as required. Serves as a ...

Waterbury Hospital

Telephone Operator

Middlebury, CT · On-site

$16.25 - $20.25/hr

The Telephone Operator is responsible for providing a full range of telephone switchboard duties, including triaging calls and relaying messages. Assists with clerical duties as required. Serves as a ...

The US Oncology Network

Telephone Operator

Eugene, OR · On-site

$20 - $27.18/hr

Overview Telephone Operator Willamette Valley Cancer Institute is seeking a temporary 2-month ... The general pay scale for this position at WVCI is $20.00-$27.18. The actual hiring rate is ...

The US Oncology Network

Telephone Operator

Eugene, OR · On-site

$20 - $27.18/hr

Overview Telephone Operator Willamette Valley Cancer Institute is seeking a temporary 2-month ... The general pay scale for this position at WVCI is $20.00-$27.18. The actual hiring rate is ...

New

Iowa Digestive Disease Center

Telephone operator

Clive, IA · On-site

$15.25 - $19/hr

Patient Services Representative (Telephone Operator) Location: Main Clinic Positions Available: 1 We are seeking two dependable, patient-focused Patient Services Representatives to support our ...

The US Oncology Network

Telephone Operator

Tigard, OR · On-site

$17.40 - $25.22/hr

We're hiring a Telephone Operator who will work out of our West Cancer Clinic in Tigard, OR! In ... home at the end of the day knowing you made a difference in the lives of our patients; Compass ...

UPMC Somerset

Telephone Operator

Somerset, PA · On-site

$13.50 - $17/hr

You may assist with training new telephone/switchboard operators. * High school graduate or equivalent. * 1 year of experience answering and processing calls through automated phone system or 1 year ...

Iowa Digestive Disease Center

Telephone operator

Clive, IA · On-site

$15.25 - $19/hr

Patient Services Representative (Telephone Operator) Location: Main Clinic Positions Available: 1 We are seeking two dependable, patient-focused Patient Services Representatives to support our ...

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At Home Telephone Operator information

See salary details

$9

$17

$25

How much do at home telephone operator jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for at home telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an At Home Telephone Operator, and why are they important?

To thrive as an At Home Telephone Operator, you need excellent verbal communication, active listening, and basic computer skills, often requiring a high school diploma or equivalent. Familiarity with call center software, VoIP systems, and customer relationship management (CRM) tools is typically necessary. Strong interpersonal skills, patience, and the ability to remain calm under pressure help set top performers apart. These abilities are crucial for providing effective customer service and resolving issues efficiently in a remote work environment.

What are some common challenges faced by At Home Telephone Operators, and how can they be managed?

At Home Telephone Operators often face challenges such as maintaining focus in a home environment, handling high call volumes, and managing difficult callers without in-person support. Successful operators set up a dedicated, quiet workspace and establish clear routines to minimize distractions. Additionally, developing strong communication skills and utilizing company resources for support can help manage stressful situations and deliver excellent customer service.

What are at home telephone operators?

At home telephone operators are professionals who handle incoming and outgoing calls for businesses or organizations from their own homes. Their responsibilities may include answering customer questions, providing support, directing calls, taking messages, or processing orders. These roles typically require a quiet workspace, a reliable phone and internet connection, and good communication skills. Working from home as a telephone operator offers flexibility, but operators must be self-motivated and able to manage their schedules effectively.

What is the difference between At Home Telephone Operator vs Customer Service Representative?

AspectAt Home Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Industry UsageTelecommunications, customer supportRetail, tech, service industries
Job FocusHandling inbound/outbound calls, basic supportAssisting customers, resolving issues

While both roles involve communication and customer interaction, At Home Telephone Operators primarily handle calls remotely for telecommunications companies, focusing on basic support. Customer Service Representatives may work in various industries, providing broader support and problem resolution. The key difference lies in industry focus and work setting, with the At Home Telephone Operator role being more specialized in telecommunication call handling from home.

What cities are hiring for At Home Telephone Operator jobs? Cities with the most At Home Telephone Operator job openings:
What are the most commonly searched types of Telephone Operator jobs? The most popular types of Telephone Operator jobs are:
What states have the most At Home Telephone Operator jobs? States with the most job openings for At Home Telephone Operator jobs include:
At Home Telephone Operator jobs near you
Infographic showing various At Home Telephone Operator job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 74% Full Time, 24% Part Time, and 1% Temporary. Highlights an 82% Physical, and 18% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.
Telephone Operator

Telephone Operator

Tower Health

Pottstown, PA • On-site

$15.75 - $19.75/hr

Full-time

Posted 4 days ago

Tower Health rating

7.0

Company rating: 7.0 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

400th of 864 rated healthcare providers

Job description

Job Summary
Part Time Position- Hours are 2:30pm-11:00pm with every other weekend and every other holiday required.
The Telephone Operators are responsible for answering and directing all incoming outside and in house calls. The major responsibility of the operators is to provide approved patient information upon request, page physicians, and services on-call upon request, keep on-call schedules updated in the hospital paging system and alert hospital staff to all medical emergencies called in following hospital procedures. Telephone operators also direct patients and visitors to all areas in the hospital using the hospital link system and are also trained to provide pager support services for hospital staff.
BENEFITS
  • Generous time off, tuition assistance, and comprehensive benefits
  • Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
  • Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!

#POTTS
Qualifications
Education Requirements
  • High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience
  • Relevant Experience

Required Skills
  • Customer Service Skills
  • Detail Oriented
  • Epic Proficiency
  • Excellent Communications Skills
  • Excellent Interpersonal Skills
  • General Clerical Skills
  • Listening Skills
  • Multi Line Telephone Operational Skills
  • Multitasking
  • Organizational Skills

Overview
Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.

What Tower Health employees say

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