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Part Time Telephone Operator Jobs (NOW HIRING)

NorthShore

Hospital Operator

Chicago, IL · On-site

$18.38 - $26.65/hr

SWH Swedish Hospital Chicago * Full Time/Part Time: Part-time (24 hours) * Hours: Monday-Friday ... Using hospital communication systems, such as telephone, paging, and intercom systems, effectively ...

Innovation At Work Inc

CA · On-site

$15 - $19/hr

... the telephone office. · The Candidate is responsible for ensuring that no unauthorized long ... Operator · The Candidate must be able to assume the responsibility for placing a variety of ...

Innovation At Work Inc

CA · On-site

$15 - $19/hr

... the telephone office. · The Candidate is responsible for ensuring that no unauthorized long ... Operator · The Candidate must be able to assume the responsibility for placing a variety of ...

Innovation At Work Inc

CA · On-site

$15 - $19/hr

... the telephone office. · The Candidate is responsible for ensuring that no unauthorized long ... Operator · The Candidate must be able to assume the responsibility for placing a variety of ...

Mount Sinai Hospital

PBX

Miami Beach, FL · On-site

Telephone Operator Hospital Telecommunications Multiple Opportunities, Full or Part Time #1 Full Time - Sat/Sun 3-11:30 + Tues/Weds 11A-7:30P + On-Call Th/Fr Mid shift #2 Full Time - Monday - Friday ...

Mount Sinai Medical Center

PBX

Miami Beach, FL

Telephone Operator Hospital Telecommunications Multiple Opportunities, Full or Part Time #1 Full Time - Sat/Sun 3-11:30 + Tues/Weds 11A-7:30P + On-Call Th/Fr Mid shift #2 Full Time - Monday - Friday ...

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Part Time Telephone Operator information

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How much do part time telephone operator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for part time telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What does a part time telephone operator do?

A part time telephone operator is responsible for managing incoming and outgoing calls for an organization, often working in shifts that do not cover a full workweek. Their duties include answering calls, directing callers to the appropriate departments or individuals, taking messages, and sometimes providing basic information or customer service. Telephone operators may also handle emergency calls, update directories, and record call logs. This role requires good communication skills, professionalism, and the ability to multitask efficiently. Working part time allows flexibility for those who have other commitments or are seeking supplementary income.

What are the key skills and qualifications needed to thrive as a part time telephone operator, and why are they important?

A Part Time Telephone Operator should have excellent verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication platforms is often required. Strong listening abilities, patience, and a customer-oriented attitude help operators handle diverse calls professionally. These competencies ensure efficient call management, positive customer experiences, and smooth information flow within organizations.

What are the most common challenges faced by part time telephone operators, and how can they be managed effectively?

Part-time telephone operators often encounter challenges such as handling high call volumes during peak periods, managing difficult or impatient callers, and quickly adapting to different communication systems. To manage these effectively, it's helpful to develop strong time management and conflict resolution skills, as well as to familiarize yourself with the organization's protocols and technology. Support from supervisors and collaboration with colleagues can also alleviate pressure and ensure a smoother workflow, making the role rewarding and manageable.

What is the difference between Part Time Telephone Operator vs Customer Service Representative?

AspectPart Time Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent; some roles may prefer additional training
Work EnvironmentCall centers, front desks, or reception areasCall centers, retail, or office settings
Employer & IndustryHospitals, hotels, corporate officesRetail, telecommunications, service industries
Primary DutiesAnswering phones, routing calls, basic informationHandling customer inquiries, resolving issues, providing info

While both roles involve communication via phone, Part Time Telephone Operators primarily focus on routing calls and providing basic information, often in reception or front desk settings. Customer Service Representatives handle a broader range of customer inquiries and support, typically in retail or service industries. The credentials and work environments overlap, but their core responsibilities differ slightly.

Can I work in a part time telephone operator call center without experience?

Part time telephone operator positions often do not require prior experience, as training is typically provided on the job. Basic communication skills, a friendly demeanor, and the ability to handle calls are usually sufficient for entry-level roles in call centers. Some employers may prefer candidates with customer service or phone etiquette skills, but many roles are open to beginners.
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What are the most commonly searched types of Telephone Operator jobs?

The most popular types of Telephone Operator jobs are:

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What job categories do people searching Part Time Telephone Operator jobs look for?

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Part Time Telephone Operator jobs near you
Infographic showing various Part Time Telephone Operator job openings in the United States as of August 2026, with employment types broken down into 39% Full Time, 59% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Hospital Operator

NorthShore

Chicago, IL • On-site

$18.38 - $26.65/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Endeavor Health rating

7.1

Company rating: 7.1 out of 10

Based on 396 frontline employees who took The Breakroom Quiz

381st of 889 rated healthcare providers

Job description

Hourly Pay Range:
$18.38 - $26.65 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights:
  • Sign on bonus: N/A
  • Position: Hospital Operator
  • Location: SWH Swedish Hospital Chicago
  • Full Time/Part Time: Part-time (24 hours)
  • Hours: Monday-Friday: Thurs-Sat 4:3pm-1:00am
  • on Call: Yes
  • Holidays: Yes

A Brief Overview:
The Hospital Operator serves as the primary point of contact for all incoming calls to the hospital and is responsible for efficiently directing calls, taking messages, and providing information to callers. This role plays a vital part in the smooth operation of the hospital's communication systems, ensuring that all calls are handled promptly and professionally.
What you will do:
  • Professionally and courteously answering all incoming calls, routing them to the appropriate department or individual.
  • Offering general information about the hospital, such as visiting hours, location, and services provided, to callers.
  • Accurately recording and relaying messages to hospital staff, ensuring important information is communicated in a timely manner.
  • Responding to emergency situations and code calls, coordinating with the appropriate personnel and ensuring that urgent information is relayed promptly.
  • Keeping detailed and accurate records of all incoming and outgoing calls, messages, and communication activities.
  • Helping callers who may be in distress, demonstrating empathy and professionalism when dealing with sensitive situations.
  • Using hospital communication systems, such as telephone, paging, and intercom systems, effectively and troubleshoot any technical issues.
  • Adhering to hospital policies and protocols, including patient privacy regulations (e.g., HIPAA), to maintain compliance and confidentiality.
  • Providing excellent customer service by addressing caller inquiries and concerns in a friendly and helpful manner.

What you will need:
  • Bachelors Degree Preferred
  • 1 Year Experience in a telephone operator or customer service role, preferably in a healthcare or hospital setting required.

Benefits:
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, and Vision options
  • Tuition Reimbursement
  • Free Parking at designated locations
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off
  • Community Involvement Opportunities

What Endeavor Health employees say

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