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Part Time Telephone Operator Jobs in Cleveland, OH

City of Oberlin, OH

Part-Time Dispatcher

Oberlin, OH · On-site

$26.11 - $30.64/hr

Salary: $26.11 - $30.64 Hourly Location : 85 South Main Street, Oberlin, OH Job Type: Part-Time Job ... all incoming telephone calls, operating and controlling panel, and other related equipment to ...

The UPS Store

Part-Time Center Associate

Copley, OH · On-site

$15 - $20/hr

... and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale ... RESPONSIBILITIES * Delivers outstanding customer service to walk-in customers and telephone ...

THE UPS STORE

Part-Time Center Associate

Copley, OH · On-site

$15 - $20/hr

... and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale ... RESPONSIBILITIES * Delivers outstanding customer service to walk-in customers and telephone ...

The UPS Store

Part-Time Center Associate

Copley, OH · On-site

$15 - $20/hr

... and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale ... RESPONSIBILITIES * Delivers outstanding customer service to walk-in customers and telephone ...

The UPS Store

Part-Time Center Associate

Copley, OH · On-site

$15 - $20/hr

... and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale ... RESPONSIBILITIES * Delivers outstanding customer service to walk-in customers and telephone ...

Oberlin, City of (OH)

Part-Time Dispatcher

Oberlin, OH

$26.11 - $30.64/hr

General Statement of Duties The Police Dispatcher is responsible for the operation of the Police Department radio, answering all incoming telephone calls, operating and controlling panel, and other ...

THE UPS STORE

Part- Time Center Associate

Akron, OH · On-site

$14.25 - $15.75/hr

... and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale ... RESPONSIBILITIES * Delivers outstanding customer service to walk-in customers and telephone ...

The UPS Store

Part- Time Center Associate

Akron, OH

$14.25 - $15.75/hr

... and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale ... RESPONSIBILITIES * Delivers outstanding customer service to walk-in customers and telephone ...

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Part Time Telephone Operator information

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$8

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How much do part time telephone operator jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for part time telephone operator in Cleveland, OH is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.89 per hour, depending on experience, location, and employer.

What does a part time telephone operator do?

A part time telephone operator is responsible for managing incoming and outgoing calls for an organization, often working in shifts that do not cover a full workweek. Their duties include answering calls, directing callers to the appropriate departments or individuals, taking messages, and sometimes providing basic information or customer service. Telephone operators may also handle emergency calls, update directories, and record call logs. This role requires good communication skills, professionalism, and the ability to multitask efficiently. Working part time allows flexibility for those who have other commitments or are seeking supplementary income.

What are the key skills and qualifications needed to thrive as a part time telephone operator, and why are they important?

A Part Time Telephone Operator should have excellent verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication platforms is often required. Strong listening abilities, patience, and a customer-oriented attitude help operators handle diverse calls professionally. These competencies ensure efficient call management, positive customer experiences, and smooth information flow within organizations.

What are the most common challenges faced by part time telephone operators, and how can they be managed effectively?

Part-time telephone operators often encounter challenges such as handling high call volumes during peak periods, managing difficult or impatient callers, and quickly adapting to different communication systems. To manage these effectively, it's helpful to develop strong time management and conflict resolution skills, as well as to familiarize yourself with the organization's protocols and technology. Support from supervisors and collaboration with colleagues can also alleviate pressure and ensure a smoother workflow, making the role rewarding and manageable.

What is the difference between Part Time Telephone Operator vs Customer Service Representative?

AspectPart Time Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent; some roles may prefer additional training
Work EnvironmentCall centers, front desks, or reception areasCall centers, retail, or office settings
Employer & IndustryHospitals, hotels, corporate officesRetail, telecommunications, service industries
Primary DutiesAnswering phones, routing calls, basic informationHandling customer inquiries, resolving issues, providing info

While both roles involve communication via phone, Part Time Telephone Operators primarily focus on routing calls and providing basic information, often in reception or front desk settings. Customer Service Representatives handle a broader range of customer inquiries and support, typically in retail or service industries. The credentials and work environments overlap, but their core responsibilities differ slightly.

Can I work in a part time telephone operator call center without experience?

Part time telephone operator positions often do not require prior experience, as training is typically provided on the job. Basic communication skills, a friendly demeanor, and the ability to handle calls are usually sufficient for entry-level roles in call centers. Some employers may prefer candidates with customer service or phone etiquette skills, but many roles are open to beginners.

What are the most commonly searched types of Telephone Operator jobs in Cleveland, OH?

The most popular types of Telephone Operator jobs in Cleveland, OH are:

What are popular job titles related to Part Time Telephone Operator jobs in Cleveland, OH?

For Part Time Telephone Operator jobs in Cleveland, OH, the most frequently searched job titles are:

What job categories do people searching Part Time Telephone Operator jobs in Cleveland, OH look for?

The top searched job categories for Part Time Telephone Operator jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Part Time Telephone Operator jobs?

Cities near Cleveland, OH with the most Part Time Telephone Operator job openings:

Part Time Telephone Operator jobs near you
Infographic showing various Part Time Telephone Operator job openings in Cleveland, OH as of August 2026, with employment types broken down into 45% Full Time, 51% Part Time, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,027 per year, or $17.3 per hour.

Patient Services Representative I

Midwest Vision Partners

Beachwood, OH • On-site

$16.75 - $21.50/hr

Part-time

Posted 6 days ago

Midwest Vision Partners rating

4.6

Company rating: 4.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Greet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed.
Schedule & Work Location
  • Schedule: Part-Time (scheduled for 4 days per week, Monday-Friday)
  • Hours: Between 8:00 AM and 4:00 PM
  • Location: Primary location is our Beachwood practice with occasional travel to other local offices in the Cleveland area as needed

What you will be doing
  • Greet and check in patients in a friendly, courteous, and professional manner.
  • Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs.
  • Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration.
  • Prepares paperwork for patient visits.
  • Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution.
  • Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes.
  • Acts as a liaison between patients, guests, back office staff and providers.
  • Reconciles cash against daily charge and cash reports.
  • Schedule and confirm patient appointments as needed.
  • Create, distribute, and file new patient charts/medical records.
  • Perform clerical tasks such as copying, sorting, scanning, and faxing.
  • Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc.
  • Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies
  • Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook.
  • Perform any other duties as assigned

What you know
Required
  • High school diploma or GED
  • Strong verbal and written communication skills
  • Relevant medical or healthcare or ophthalmology experience

Desire
  • Telephone operator or high call volume experience

About Midwest Vision Partners
Midwest Vision Partners was founded in 2019 to build a premier eye care platform in partnership with Alpine Investors, a San Francisco-based private equity firm. Alpine is a strong supporter of MVP, given their PeopleFirst™ philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels.
Headquartered in Chicago, our mission is to provide world-class support to ophthalmologists and optometrists, enabling them to focus on improving patients' vision to help people live their best lives. Today, MVP's network consists of 16 practices, 125 physicians, and roughly 1500 employees providing medical and surgical eyecare services at over 60 locations throughout the Midwest. We strive to be the premier provider of eyecare in the Midwest through a culture of collaboration and excellence.
#MVP2026

What Midwest Vision Partners employees say

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