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Software Customer Support Jobs Near Me

Dawson

Customer Support Specialist

Columbus, OH · On-site

$18 - $20/hr

Customer Support Specialist Outdoor Power Equipment $18.00-$20.00 per hour Monday-Friday, 8:30am-5 ... Proficiency with computer systems and software applications * A strong sense of accountability and ...

Dawson

Be Seen First

Customer Support Specialist

Columbus, OH · On-site

$18 - $20/hr

Customer Support Specialist Outdoor Power Equipment $18.00-$20.00 per hour Monday-Friday, 8:30am-5 ... Proficiency with computer systems and software applications * A strong sense of accountability and ...

AMADA

Customer Support Engineer Automation

Columbus, OH · On-site

$30/hr

To support customers with (but not limited to) Amada Automation Systems including core machines ... Operation, applications, software, and part programming capabilities, and customer training of such.

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 ... Provide high-quality technical support for enterprise software, hardware, peripherals, and ...

Amicis Global

Tech Support

Columbus, OH · On-site

$20 - $21/hr

Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months The Service Desk Agent is ... software Qualifications: * Excellent customer service skills required * Excellent communication ...

Quantum Health

Software Support Technician

Dublin, OH · On-site

The Software Support Technician will utilize escalation pathways with other departments, while ensuring that customer issues are addressed and resolved in a timely manner. Location: This position is ...

Amicis Global

IT Support

Columbus, OH · On-site

$20 - $22/hr

Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The ... software Qualifications: * Excellent customer service skills required * Excellent communication ...

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How much do software customer support jobs pay per year?

As of Aug 13, 2026, the average yearly pay for software customer support in the United States is $45,311.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $48,500.00 per year, depending on experience, location, and employer.
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Software Customer Support jobs near you
A map of the United States highlighting the number of Software Customer Support job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Software Customer Support job openings in each state, with California having the most at 2 and Alaska the least at 0.

Customer Support Specialist

Dawson

Columbus, OH • On-site

$18 - $20/hr

Full-time

Medical, Life, Retirement

Re-posted 21 days ago

Job description




Customer Support Specialist
Outdoor Power Equipment
$18.00-$20.00 per hour
Monday-Friday, 8:30am-5:00pm
Galloway, Ohio (onsite)
Temp to Hire
Why You’ll Love This Job:
  • After being hired on, the following benefits are offered:
    • Strong benefits
    • Multiple medical plans including HSA availability with company contributions
    • Company paid disability and life insurance coverage
    • Generous 401k matching
    • Competitive pay
  • Casual atmosphere/dog-friendly environment
What You’ll Do:
  • Handle a minimum of 35 inbound calls and cases daily, with the expectation to take on additional calls or cases as needed, delivering solutions in a clear, courteous, and timely manner
  • Provide expert guidance to customers on product issues, usage, or warranty questions
  • De-escalate and resolve concerns with empathy, patience, and professionalism
  • Stay up to date on product knowledge, with a strong understanding of common troubleshooting techniques for outdoor equipment and small engines
  • Accurately document customer interactions in our CRM system to maintain thorough records
  • Partner with teammates and cross-functional departments to share insights and improve customer support processes
What We’re Looking For:
  • Excellent communication skills; both listening and speaking with a natural ability to reassure and guide
  • Strong problem-solving abilities and attention to detail
  • Calm, solution-oriented approach to customer concerns and escalations
  • Proficiency with computer systems and software applications
  • A strong sense of accountability and teamwork
  • Ability to function well in a high-paced and at times stressful environment
  • High school diploma or equivalent
  • Netsuite experience is a plus
  • Familiarity with CRM tools and basic troubleshooting steps for mechanical or technical products
Apply Today!
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About Dawson
Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.
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