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Software Customer Support Jobs in Oregon (NOW HIRING)

Hufford Services Group

Grading Support

Corvallis, OR · On-site

Phone and onsite customer support * Software engineer support * Regression testing of new software * Customer training * System startup * Troubleshooting system issues * Upgrading and installation of ...

Vertisystem

Customer Support Analyst

Beaverton, OR

$16/hr

Customer Support Analyst Location: Beaverton, OR 97006 Duration: 6 months contract possibility to ... Identifies the root cause of the client's software or system issues and uses system analysis and ...

Vertisystem

Customer Support Analyst

Beaverton, OR · On-site

$16/hr

Customer Support Analyst Location: Beaverton, OR 97006 Duration: 6 months contract possibility to ... software or system issues and uses system analysis and testing techniques to solve low to ...

DealerBuilt

$18 - $24.25/hr

We are seeking a Customer Support Specialist to join our dynamic team, providing exceptional ... Proficient with Microsoft Office Suite or related software. * IT knowledge * Bachelor's degree ...

Fullsteam

OR · On-site

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to ... The Customer Support Supervisor provides daytoday oversight of Pluss' Point of Sale (POS ...

Kla

Customer Support Engineer

Hillsboro, OR · On-site

$25.15 - $42.75/hr

The Customer Support Engineer (CSE) is primarily responsible for customer service activities that ... Ability to understand and troubleshoot problems in software and electronics, optics, mechanical ...

Orbotech

Customer Support Engineer

Hillsboro, OR

$25.15 - $42.75/hr

The Customer Support Engineer (CSE) is primarily responsible for customer service activities that ... Ability to understand and troubleshoot problems in software and electronics, optics, mechanical ...

KLA Corporation

Customer Support Engineer

Hillsboro, OR · On-site

$25.15 - $42.75/hr

The Customer Support Engineer (CSE) is primarily responsible for customer service activities that ... Ability to understand and troubleshoot problems in software and electronics, optics, mechanical ...

KLA

Customer Support Engineer

Hillsboro, OR · On-site

The Customer Support Engineer (CSE) is primarily responsible for customer service activities that ... Ability to understand and troubleshoot problems in software and electronics, optics, mechanical ...

Revvity

Customer Support Specialist- Bioinformatics

OR · Remote

$70K - $80K/yr

Job Title Customer Support Specialist- Bioinformatics Location(s) Akron, Akron, US Remote - AK, US ... Partner with the sales team to support software product demonstrations and technical evaluations.

Cordance

OR

Provide technical support for customers using established company processes and tools (Customer Support software, CRM, phone, email). * Maintain a high standard of responsiveness, ensuring high ...

Web Hosting Northwest

$16 - $21.75/hr

Accurately process and record call transactions using a computer and designated tracking software and update customer information, ensuring data integrity * Educate customers on applicable self ...

Edgewater Federal Solutions, Inc.

$24.04 - $26.44/hr

Interact with users through live chat, telephone or desktop support software. * Collect and track incident information ensuring a quality end-to-end customer experience. * Conduct initial assessment ...

Natera

OR · On-site

$15.50 - $19.50/hr

Proficient in using CRM software and customer support tools * Note this role must complete training related to HIPAA/PHI privacy, general policies and procedure compliance training and security ...

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All JobsSoftware Customer Support JobsSoftware Customer Support Jobs in Oregon

Software Customer Support information

See Oregon salary details

$32.2K

$47.9K

$64.5K

How much do software customer support jobs pay per year?

As of Jun 9, 2026, the average yearly pay for software customer support in Oregon is $47,907.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $51,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Software Customer Support position, and why are they important?

To thrive as a Software Customer Support professional, you need a solid understanding of software products, troubleshooting processes, and customer service principles, often backed by a relevant degree or experience in technology and support roles. Familiarity with ticketing systems, remote desktop tools, and CRM software is typically required, and some positions may prefer certifications in IT support or help desk operations. Exceptional communication, patience, and problem-solving abilities are essential for building positive customer relationships and efficiently addressing user issues. These skills are critical for delivering timely and effective solutions, fostering customer satisfaction, and supporting the overall technology goals of the organization.

What are the typical daily responsibilities of a Software Customer Support professional?

As a Software Customer Support professional, your daily responsibilities often include responding to customer inquiries via email, phone, or chat, diagnosing technical problems, and guiding users through solutions. You'll likely work with ticketing systems to track and resolve issues, escalate complex cases to technical teams, and document resolutions for future reference. Collaborating with developers, product managers, and other support staff is common to ensure consistent and accurate customer assistance. This role is dynamic and fast-paced, requiring strong organization and the ability to prioritize multiple customer needs efficiently.

What is a Software Customer Support job?

A Software Customer Support job involves assisting customers with technical issues, troubleshooting software problems, and providing guidance on product features. Support representatives communicate via email, chat, or phone to resolve user concerns efficiently. They may also document customer interactions, escalate complex issues to development teams, and contribute to knowledge bases. Strong communication, problem-solving, and technical skills are essential for success in this role.

What are popular job titles related to Software Customer Support jobs in Oregon? For Software Customer Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Software Customer Support jobs in Oregon look for? The top searched job categories for Software Customer Support jobs in Oregon are:
What cities in Oregon are hiring for Software Customer Support jobs? Cities in Oregon with the most Software Customer Support job openings:
Software Customer Support jobs near you

Grading Support

Hufford Services Group

Corvallis, OR • On-site

Full-time

Posted yesterday

Job description

Job Summary

This job is a combination of support services for customers, engineering staff, and sales staff of our GradeScan systems with Perceptive Sight AI technologically.

Job Responsibilities Include (not limited to):

  • Phone and onsite customer support
  • Software engineer support
  • Regression testing of new software
  • Customer training
  • System startup
  • Troubleshooting system issues
  • Upgrading and installation of software to systems remotely
  • R&D testing for software engineers
  • Travel both domestically and internationally up to 33% of the time
  • Work with the entire client team and interact successfully with all staff to ensure the best results possible for the customer

Basic Requirements:

  • Excellent people skills with a can-do attitude
  • Ability to travel domestically and internationally up to 33%
  • MS Windows
  • Access to high speed internet
  • Excellent troubleshooting skills
  • Self-motivated
  • Ability to multitask

Preferred Additional Skills:

  • Experience in customer service
  • Experience in sawmill or planer mill environment
  • Knowledge of lumber grading
  • Knowledge of Lumber mill optimization
  • Ability to install computer programs and navigate windows environment