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Software Customer Support Jobs in Oregon (NOW HIRING)

Hufford Services Group

Grading Support

Corvallis, OR

Phone and onsite customer support * Software engineer support * Regression testing of new software * Customer training * System startup * Troubleshooting system issues * Upgrading and installation of ...

Vertisystem

Customer Support Analyst

Beaverton, OR · On-site

$16/hr

Customer Support Analyst Location: Beaverton, OR 97006 Duration: 6 months contract possibility to ... Identifies the root cause of the client's software or system issues and uses system analysis and ...

Vertisystem

Customer Support Analyst

Beaverton, OR · On-site

$16/hr

Customer Support Analyst Location: Beaverton, OR 97006 Duration: 6 months contract possibility to ... software or system issues and uses system analysis and testing techniques to solve low to ...

DealerBuilt

$18 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a Customer Support Specialist to join our dynamic team, providing exceptional ... Proficient with Microsoft Office Suite or related software. * IT knowledge * Bachelor's degree ...

Lone Wolf Technologies

OR

$26 - $28.50/hr

Proficient with Microsoft Office Suite or related software $26 - $28.50 an hour apply for this job

KLA Corporation

Customer Support Engineer

Hillsboro, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Support Engineer (CSE) is primarily responsible for customer service activities that ... Ability to understand and troubleshoot problems in software and electronics, optics, mechanical ...

Kla

Customer Support Engineer

Hillsboro, OR

$25.15 - $42.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Support Engineer (CSE) is primarily responsible for customer service activities that ... Ability to understand and troubleshoot problems in software and electronics, optics, mechanical ...

KLA Corporation

Customer Support Engineer

Hillsboro, OR · On-site

$25.15 - $42.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Support Engineer (CSE) is primarily responsible for customer service activities that ... Ability to understand and troubleshoot problems in software and electronics, optics, mechanical ...

Orbotech

Customer Support Engineer

Hillsboro, OR

$25.15 - $42.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Support Engineer (CSE) is primarily responsible for customer service activities that ... Ability to understand and troubleshoot problems in software and electronics, optics, mechanical ...

Chainguard

OR · On-site

... an engineering-minded Support Manager with deep technical knowledge and strong customer ... Experience with container security, DevSecOps tooling, Kubernetes, or open source software ...

Epic Aircraft

Aviation Customer Support Specialist

Bend, OR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

WHAT YOU'LL DO As a member of Epic Customer Support, the Customer Support Representative serves as ... service management software * Private Pilot, Commercial Pilot, or other flight experience ...

Defense Unicorns

OR

At Defense Unicorns, we build software for environments where failure isn't an option - and our customers expect support to match. As a Support Engineer, you're not reading from a script or routing ...

Web Hosting Northwest

$16 - $21.75/hr

Accurately process and record call transactions using a computer and designated tracking software and update customer information, ensuring data integrity * Educate customers on applicable self ...

PointClickCare

OR · Hybrid

$100K - $110K/yr

  • Retirement

  • PTO

Reporting into the VP, Customer Support Key Duties and Responsibilities: Manage high level, high ... Experience building the escalation management function within a SaaS software environment including ...

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All JobsSoftware Customer Support JobsSoftware Customer Support Jobs in Oregon

Software Customer Support information

See Oregon salary details

$32.2K

$47.9K

$64.5K

How much do software customer support jobs pay per year?

As of Aug 12, 2026, the average yearly pay for software customer support in Oregon is $47,907.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $51,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in software customer support, and why are they important?

To thrive as a Software Customer Support professional, you need a solid understanding of software products, troubleshooting processes, and customer service principles, often backed by a relevant degree or experience in technology and support roles. Familiarity with ticketing systems, remote desktop tools, and CRM software is typically required, and some positions may prefer certifications in IT support or help desk operations. Exceptional communication, patience, and problem-solving abilities are essential for building positive customer relationships and efficiently addressing user issues. These skills are critical for delivering timely and effective solutions, fostering customer satisfaction, and supporting the overall technology goals of the organization.

What are the typical daily responsibilities of a software customer support professional?

As a Software Customer Support professional, your daily responsibilities often include responding to customer inquiries via email, phone, or chat, diagnosing technical problems, and guiding users through solutions. You'll likely work with ticketing systems to track and resolve issues, escalate complex cases to technical teams, and document resolutions for future reference. Collaborating with developers, product managers, and other support staff is common to ensure consistent and accurate customer assistance. This role is dynamic and fast-paced, requiring strong organization and the ability to prioritize multiple customer needs efficiently.

What is a software customer support?

A Software Customer Support job involves assisting customers with technical issues, troubleshooting software problems, and providing guidance on product features. Support representatives communicate via email, chat, or phone to resolve user concerns efficiently. They may also document customer interactions, escalate complex issues to development teams, and contribute to knowledge bases. Strong communication, problem-solving, and technical skills are essential for success in this role.

What are popular job titles related to Software Customer Support jobs in Oregon? For Software Customer Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Software Customer Support jobs in Oregon look for? The top searched job categories for Software Customer Support jobs in Oregon are:
What cities in Oregon are hiring for Software Customer Support jobs? Cities in Oregon with the most Software Customer Support job openings:
Software Customer Support jobs near you
Infographic showing various Software Customer Support job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,907 per year, or $23 per hour.

Grading Support

Hufford Services Group

Corvallis, OR

Full-time

Re-posted 6 days ago

Job description

Job Summary

This job is a combination of support services for customers, engineering staff, and sales staff of our GradeScan systems with Perceptive Sight AI technologically.

Job Responsibilities Include (not limited to):

  • Phone and onsite customer support
  • Software engineer support
  • Regression testing of new software
  • Customer training
  • System startup
  • Troubleshooting system issues
  • Upgrading and installation of software to systems remotely
  • R&D testing for software engineers
  • Travel both domestically and internationally up to 33% of the time
  • Work with the entire client team and interact successfully with all staff to ensure the best results possible for the customer

Basic Requirements:

  • Excellent people skills with a can-do attitude
  • Ability to travel domestically and internationally up to 33%
  • MS Windows
  • Access to high speed internet
  • Excellent troubleshooting skills
  • Self-motivated
  • Ability to multitask

Preferred Additional Skills:

  • Experience in customer service
  • Experience in sawmill or planer mill environment
  • Knowledge of lumber grading
  • Knowledge of Lumber mill optimization
  • Ability to install computer programs and navigate windows environment