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Garden City, NY · On-site
$20 - $25/hr
PTO
Customer Support Specialist 21st Century Dental Laboratory is seeking two full-time Customer ... Strong computer skills and ability to learn new software. * Customer service experience required ...
Quick apply
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Garden City, NY · On-site
$20 - $25/hr
PTO
Customer Support Specialist 21st Century Dental Laboratory is seeking two full-time Customer ... Strong computer skills and ability to learn new software. * Customer service experience required ...
New York, NY · On-site
$100K - $140K/yr
As a Customer Support Manager at Campfire, you will be a frontline champion for our customers ... Strong technical aptitude and ability to quickly learn new software platforms * Comfort ...
New York, NY · On-site
$100K - $140K/yr
As a Customer Support Manager at Campfire, you will be a frontline champion for our customers ... Strong technical aptitude and ability to quickly learn new software platforms * Comfort ...
Be Seen First
New York, NY · On-site
$25 - $30/hr
Medical
Dental
Vision
Life
Retirement
PTO
- Customer Support Specialist Brief Overview The Customer Support Specialist is the front line of the ... Ability to learn software quickly; curiosity about how systems work -- no coding or prior software ...
Quick apply
Be Seen First
New York, NY · On-site
$25 - $30/hr
Medical
Dental
Vision
Life
Retirement
PTO
- Customer Support Specialist Brief Overview The Customer Support Specialist is the front line of the ... Ability to learn software quickly; curiosity about how systems work -- no coding or prior software ...
New York, NY · On-site
$20 - $22/hr
Medical
Dental
Vision
Retirement
Customer Support Specialist (Call Center) Location: Long Island City (On-Site) Job Type: Full-Time ... Comfortable using computers and CRM software * Ability to work in a fast-paced environment while ...
Quick apply
New York, NY · On-site
$20 - $22/hr
Medical
Dental
Vision
Retirement
Customer Support Specialist (Call Center) Location: Long Island City (On-Site) Job Type: Full-Time ... Comfortable using computers and CRM software * Ability to work in a fast-paced environment while ...
New York, NY · On-site +1
$60K - $80K/yr
Medical
Comfort learning new software quickly and adapting as the product evolves. * Prior customer-facing experience (support, operations, campus role, hospitality/retail, internships) is a plus, but we ...
New York, NY · On-site +1
$60K - $80K/yr
Medical
Comfort learning new software quickly and adapting as the product evolves. * Prior customer-facing experience (support, operations, campus role, hospitality/retail, internships) is a plus, but we ...
Bronx, NY · On-site
$20 - $22/hr
Medical
Dental
Vision
Retirement
Description Customer Support Specialist (Call Center) Location: Long Island City (On-Site) Job Type ... Comfortable using computers and CRM software * Ability to work in a fast-paced environment while ...
Bronx, NY · On-site
$20 - $22/hr
Medical
Dental
Vision
Retirement
Description Customer Support Specialist (Call Center) Location: Long Island City (On-Site) Job Type ... Comfortable using computers and CRM software * Ability to work in a fast-paced environment while ...
Bronx, NY · On-site
$20 - $22/hr
Medical
Dental
Vision
Retirement
Customer Support Specialist (Call Center) Location: Bronx and Long Island City (On-Site) Job Type ... Comfortable using computers and CRM software * Ability to work in a fast-paced environment while ...
Bronx, NY · On-site
$20 - $22/hr
Medical
Dental
Vision
Retirement
Customer Support Specialist (Call Center) Location: Bronx and Long Island City (On-Site) Job Type ... Comfortable using computers and CRM software * Ability to work in a fast-paced environment while ...
$25 - $30/hr
Our Customer Support Associates interact with different types of clients and vendors. Flexibility ... Enter data into Excel, SAP (ERP) and other software * Coordinate any missing components for orders ...
New
Quick apply
$25 - $30/hr
Our Customer Support Associates interact with different types of clients and vendors. Flexibility ... Enter data into Excel, SAP (ERP) and other software * Coordinate any missing components for orders ...
New
Iselin, NJ · On-site
Role Overview: Tech-savvy sales professionals who will understand customer travel needs, book ... Strong technical aptitude with ability to learn new software quickly * Excellent negotiation and ...
Iselin, NJ · On-site
Role Overview: Tech-savvy sales professionals who will understand customer travel needs, book ... Strong technical aptitude with ability to learn new software quickly * Excellent negotiation and ...
Iselin, NJ · On-site
Role Overview: Tech-savvy sales professionals who will understand customer travel needs, book ... software quickly Excellent negotiation and persuasion skills Target-driven mindset with talent for ...
Iselin, NJ · On-site
Role Overview: Tech-savvy sales professionals who will understand customer travel needs, book ... software quickly Excellent negotiation and persuasion skills Target-driven mindset with talent for ...
$25 - $30/hr
Our Customer Support Associates interact with different types of clients and vendors. Flexibility ... Enter data into Excel, SAP (ERP) and other software * Coordinate any missing components for orders ...
New
Quick apply
$25 - $30/hr
Our Customer Support Associates interact with different types of clients and vendors. Flexibility ... Enter data into Excel, SAP (ERP) and other software * Coordinate any missing components for orders ...
New
About Centric Software: CentricSoftwareis a global leader,providing an innovative and AI-enabled ... Customer Support Manager - Core PLM Job Summary Centric Software is seeking an experienced Customer ...
About Centric Software: CentricSoftwareis a global leader,providing an innovative and AI-enabled ... Customer Support Manager - Core PLM Job Summary Centric Software is seeking an experienced Customer ...
Mahwah, NJ · On-site
$16 - $21.75/hr
We are looking for a Customer Support Representative who is based in the U.S. and within commuting ... Knowledge of Windows, networking, standard PC hardware, Microsoft Office, and common software.
Mahwah, NJ · On-site
$16 - $21.75/hr
We are looking for a Customer Support Representative who is based in the U.S. and within commuting ... Knowledge of Windows, networking, standard PC hardware, Microsoft Office, and common software.
Manhattan, NY · On-site
We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and ... Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical expert ...
Manhattan, NY · On-site
We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and ... Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical expert ...
New York, NY · On-site
We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and ... Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical expert ...
New York, NY · On-site
We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and ... Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical expert ...
New York, NY · On-site
$85K - $120K/yr
Medical
Dental
Retirement
PTO
Our work revolves around our customers. The people who succeed here are energized by delivering ... expect from their software. Who We Need Rillet's support function is new and being built ...
New York, NY · On-site
$85K - $120K/yr
Medical
Dental
Retirement
PTO
Our work revolves around our customers. The people who succeed here are energized by delivering ... expect from their software. Who We Need Rillet's support function is new and being built ...
New York, NY · On-site
$19.75 - $26.50/hr
Medical
Dental
Vision
PTO
As Founding Customer Support Specialist , you'll be one of the first people customers turn to when ... Technical curiosity - You are comfortable learning software deeply, investigating issues, and ...
New York, NY · On-site
$19.75 - $26.50/hr
Medical
Dental
Vision
PTO
As Founding Customer Support Specialist , you'll be one of the first people customers turn to when ... Technical curiosity - You are comfortable learning software deeply, investigating issues, and ...
Manhattan, NY · On-site
Customer Support Manager As a Customer Support Manager at Campfire, you will be a frontline ... Strong technical aptitude and ability to quickly learn new software platforms * Comfort ...
New
Manhattan, NY · On-site
Customer Support Manager As a Customer Support Manager at Campfire, you will be a frontline ... Strong technical aptitude and ability to quickly learn new software platforms * Comfort ...
New
Piscataway, NJ · On-site
Responsibilities for this position will include technical support to customers and systems engineers for complex Network Analytics and Discovery software solutions. This individual will troubleshoot ...
Piscataway, NJ · On-site
Responsibilities for this position will include technical support to customers and systems engineers for complex Network Analytics and Discovery software solutions. This individual will troubleshoot ...
New York, NY · Remote
$17.50 - $23.75/hr
Training and support will be provided. Technical Skills ... Basic proficiency with accounting software and Microsoft Excel is a plus. Communication: Strong ...
New York, NY · Remote
$17.50 - $23.75/hr
Training and support will be provided. Technical Skills ... Basic proficiency with accounting software and Microsoft Excel is a plus. Communication: Strong ...
$33.4K - $36.4K
6% of jobs
$36.4K - $39.4K
3% of jobs
$39.4K - $42.5K
3% of jobs
$44.4K is the 25th percentile. Wages below this are outliers.
$42.5K - $45.5K
20% of jobs
$45.5K - $48.5K
16% of jobs
The median wage is $48.8K / yr.
$48.5K - $51.6K
23% of jobs
$52.3K is the 75th percentile. Wages above this are outliers.
$51.6K - $54.6K
17% of jobs
$54.6K - $57.6K
7% of jobs
$57.6K - $60.7K
2% of jobs
$60.7K - $63.7K
0% of jobs
$63.7K - $66.7K
3% of jobs
$33.4K
$49.6K
$66.7K
To thrive as a Software Customer Support professional, you need a solid understanding of software products, troubleshooting processes, and customer service principles, often backed by a relevant degree or experience in technology and support roles. Familiarity with ticketing systems, remote desktop tools, and CRM software is typically required, and some positions may prefer certifications in IT support or help desk operations. Exceptional communication, patience, and problem-solving abilities are essential for building positive customer relationships and efficiently addressing user issues. These skills are critical for delivering timely and effective solutions, fostering customer satisfaction, and supporting the overall technology goals of the organization.
As a Software Customer Support professional, your daily responsibilities often include responding to customer inquiries via email, phone, or chat, diagnosing technical problems, and guiding users through solutions. You'll likely work with ticketing systems to track and resolve issues, escalate complex cases to technical teams, and document resolutions for future reference. Collaborating with developers, product managers, and other support staff is common to ensure consistent and accurate customer assistance. This role is dynamic and fast-paced, requiring strong organization and the ability to prioritize multiple customer needs efficiently.
A Software Customer Support job involves assisting customers with technical issues, troubleshooting software problems, and providing guidance on product features. Support representatives communicate via email, chat, or phone to resolve user concerns efficiently. They may also document customer interactions, escalate complex issues to development teams, and contribute to knowledge bases. Strong communication, problem-solving, and technical skills are essential for success in this role.
$20 - $25/hr
Full-time
PTO
Re-posted 26 days ago
Customer Support Specialist
21st Century Dental Laboratory is seeking two full-time Customer Support Specialists to join our growing team.
If you enjoy helping customers, staying organized, and working in a fast-paced office environment, we’d love to meet you.
Responsibilities
Qualifications
What We’re Looking For
We’re looking for people who enjoy talking with customers, solving problems, and taking ownership of every call. The ideal candidate is dependable, detail-oriented, and committed to providing outstanding service.
Schedule
Why Join Us?
21st Century Dental Lab was founded on the belief that clinicians need to advance along with the dental industry. Our team is dedicated to the integration of digital dentistry into our workflow and the workflows of our clinicians. Every restoration we fabricate utilizes digital advancements to ensure high precision, fit, function, and esthetics.
