ZipRecruiter

Log In

1

Customer Service Chat Support Jobs Near Me

Mayer

Customer Service Specialist

Columbus, OH · On-site

$17/hr

... support and assistance. You will be responsible for addressing customer inquiries, resolving ... Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve ...

Alphabe Insight

Customer Service Specialist

Columbus, OH · On-site

$16 - $21/hr

... support and ensuring a positive experience with our products and services. You will handle ... Respond promptly and effectively to customer inquiries via phone, email, and chat channels.

Sparkbit 360

Customer Service Assistant

Columbus, OH · On-site

$16 - $22.25/hr

... support through various communication channels. The ideal candidate will have excellent ... Respond promptly and effectively to customer inquiries via phone, email, and chat. * Assist ...

Alphabe Insight Inc

Customer Service Specialist

Columbus, OH · On-site

$16.50 - $21.75/hr

... support and ensuring a positive experience with our products and services. You will handle ... Respond promptly and effectively to customer inquiries via phone, email, and chat channels.

next page

Showing results 1-20

All JobsCustomer Service Chat Support JobsCustomer Service Chat Support Jobs Near Me

Customer Service Chat Support information

See salary details

$12

$19

$28

How much do customer service chat support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer service chat support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.
What are popular job titles related to Customer Service Chat Support jobs? For Customer Service Chat Support jobs, the most frequently searched job titles are:
What job categories do people searching Customer Service Chat Support jobs look for? The top searched job categories for Customer Service Chat Support jobs are:
What cities are hiring for Customer Service Chat Support jobs? Cities with the most Customer Service Chat Support job openings:
What states have the most Customer Service Chat Support jobs? States with the most job openings for Customer Service Chat Support jobs include:
Customer Service Chat Support jobs near you
A map of the United States highlighting the number of Customer Service Chat Support job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Customer Service Chat Support job openings in each state, with California having the most at 2 and Alaska the least at 0.

IT Technical Support / Chat Support in Columbus, OH 43219

Amicis Global

Columbus, OH • On-site

$21/hr

Contractor

Re-posted 12 days ago

Job description

Title: IT Technical Support / Chat Support
Location: Columbus, OH 43219
Duration: 06 Months
Pay Rate: $21.00/- on W2
 
About Job:
Roles and Responsibilities:
Demonstrate strong customer service skills to provide phone support including:
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
 
 
#CareerBuilder #Monster #Dice #Indeed #LinkedIn