Demonstrate strong customer service skills to provide phone support including: Listening to the ... online chat and/or in person * Create a positive customer support experience, build rapport and ...
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Demonstrate strong customer service skills to provide phone support including: Listening to the ... online chat and/or in person * Create a positive customer support experience, build rapport and ...
Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay ... While providing the highest level of customer service, the Service Desk Chat Agent answers incoming ...
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Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay ... While providing the highest level of customer service, the Service Desk Chat Agent answers incoming ...
Customer Service Representative | Technical Support
Columbus, OH · On-site
$15 - $20.25/hr
Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. Responsibilities As ...
Customer Service Representative | Technical Support
Columbus, OH · On-site
$15 - $20.25/hr
Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. Responsibilities As ...
Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. As a Customer ...
Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. As a Customer ...
Customer Service Representative
$20 - $22/hr
... support - Handle a variety of customer service requests and questions via email, telephone and online chat - Provide feedback to internal teams which helps improve our business and create an improved ...
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Customer Service Representative
$20 - $22/hr
... support - Handle a variety of customer service requests and questions via email, telephone and online chat - Provide feedback to internal teams which helps improve our business and create an improved ...
Respond to inbound email/phone inquiries and manage real-time chat support (in future-state ... Minimum Qualifications * 1-2 years of experience in customer service and/or contact center support ...
Respond to inbound email/phone inquiries and manage real-time chat support (in future-state ... Minimum Qualifications * 1-2 years of experience in customer service and/or contact center support ...
Customer Service Representative (CSR)
$15.50 - $21/hr
CHAT TO APPLY
Customer Service Representative (CSR)
$15.50 - $21/hr
CHAT TO APPLY
Customer Service and Tech Support - Customer Support for Learning and Development
Columbus, OH · On-site +1
$16.50 - $21/hr
This position is dedicated to delivering exceptional customer service and resolving technical issues through various support channels, including inbound phone calls, chat, email, and SMS.
Customer Service and Tech Support - Customer Support for Learning and Development
Columbus, OH · On-site +1
$16.50 - $21/hr
This position is dedicated to delivering exceptional customer service and resolving technical issues through various support channels, including inbound phone calls, chat, email, and SMS.
Customer Service Specialist
Columbus, OH · On-site
$17/hr
... support and assistance. You will be responsible for addressing customer inquiries, resolving ... Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve ...
Customer Service Specialist
Columbus, OH · On-site
$17/hr
... support and assistance. You will be responsible for addressing customer inquiries, resolving ... Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve ...
Customer Service Specialist
Columbus, OH · On-site
$17/hr
... support and assistance. You will be responsible for addressing customer inquiries, resolving ... Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve ...
Customer Service Specialist
Columbus, OH · On-site
$17/hr
... support and assistance. You will be responsible for addressing customer inquiries, resolving ... Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve ...
Customer Service Specialist
Columbus, OH · On-site
$16 - $21/hr
... support and ensuring a positive experience with our products and services. You will handle ... Respond promptly and effectively to customer inquiries via phone, email, and chat channels.
Customer Service Specialist
Columbus, OH · On-site
$16 - $21/hr
... support and ensuring a positive experience with our products and services. You will handle ... Respond promptly and effectively to customer inquiries via phone, email, and chat channels.
Customer Service Specialist
$16.50 - $21.75/hr
... support and ensuring a positive experience with our products and services. You will handle ... Respond promptly and effectively to customer inquiries via phone, email, and chat channels.
Customer Service Specialist
$16.50 - $21.75/hr
... support and ensuring a positive experience with our products and services. You will handle ... Respond promptly and effectively to customer inquiries via phone, email, and chat channels.
Customer Service Specialist
$16.50 - $21.75/hr
... support and ensuring a positive experience with our products and services. You will handle ... Respond promptly and effectively to customer inquiries via phone, email, and chat channels.
Quick apply
Customer Service Specialist
$16.50 - $21.75/hr
... support and ensuring a positive experience with our products and services. You will handle ... Respond promptly and effectively to customer inquiries via phone, email, and chat channels.
Customer Service Assistant
Columbus, OH · On-site
$16 - $22.25/hr
... support through various communication channels. The ideal candidate will have excellent ... Respond promptly and effectively to customer inquiries via phone, email, and chat. * Assist ...
Customer Service Assistant
Columbus, OH · On-site
$16 - $22.25/hr
... support through various communication channels. The ideal candidate will have excellent ... Respond promptly and effectively to customer inquiries via phone, email, and chat. * Assist ...
Customer Service Assistant
Columbus, OH · On-site
$16 - $28/hr
... support through various communication channels. The ideal candidate will have excellent ... Respond promptly and effectively to customer inquiries via phone, email, and chat. * Assist ...
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Customer Service Assistant
Columbus, OH · On-site
$16 - $28/hr
... support through various communication channels. The ideal candidate will have excellent ... Respond promptly and effectively to customer inquiries via phone, email, and chat. * Assist ...
Customer Service Specialist
Columbus, OH · On-site
$16.50 - $21.75/hr
... support and ensuring a positive experience with our products and services. You will handle ... Respond promptly and effectively to customer inquiries via phone, email, and chat channels.
Customer Service Specialist
Columbus, OH · On-site
$16.50 - $21.75/hr
... support and ensuring a positive experience with our products and services. You will handle ... Respond promptly and effectively to customer inquiries via phone, email, and chat channels.
The Entry Level Customer Service Rep will provide support to the customer service team, assisting ... Answer and direct customer inquiries via phone, email, and chat. * Assist in processing orders and ...
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The Entry Level Customer Service Rep will provide support to the customer service team, assisting ... Answer and direct customer inquiries via phone, email, and chat. * Assist in processing orders and ...
Customer Service - Remote
Columbus, OH · Remote
$14.50 - $19.75/hr
Responsibilities: - Communicating with customers via phone, email, and chat. - Resolving inquiries professionally. - Maintaining comprehensive knowledge of travel products and services. - Supporting ...
Customer Service - Remote
Columbus, OH · Remote
$14.50 - $19.75/hr
Responsibilities: - Communicating with customers via phone, email, and chat. - Resolving inquiries professionally. - Maintaining comprehensive knowledge of travel products and services. - Supporting ...
Remote Customer Service Representative
Columbus, OH · Remote
$15.50 - $21/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Remote Customer Service Representative
Columbus, OH · Remote
$15.50 - $21/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Handling a variety of customer service requests and questions via email, telephone and online chat * Pre-qualify leads for Account Managers; and project quote support as requested * Validate and ...
Quick apply
Handling a variety of customer service requests and questions via email, telephone and online chat * Pre-qualify leads for Account Managers; and project quote support as requested * Validate and ...
Customer Service Chat Support information
See salary details
$12.02 - $13.48
5% of jobs
$13.48 - $14.95
11% of jobs
$16.11 is the 25th percentile. Wages below this are outliers.
$14.95 - $16.41
12% of jobs
$16.41 - $17.88
18% of jobs
The median wage is $18.29 / hr.
$17.88 - $19.34
17% of jobs
$20.46 is the 75th percentile. Wages above this are outliers.
$19.34 - $20.80
17% of jobs
$20.80 - $22.27
8% of jobs
$22.27 - $23.73
4% of jobs
$23.73 - $25.20
4% of jobs
$25.20 - $26.66
3% of jobs
$26.66 - $28.13
1% of jobs
$12
$19
$28
How much do customer service chat support jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for customer service chat support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.
What are popular job titles related to Customer Service Chat Support jobs? For Customer Service Chat Support jobs, the most frequently searched job titles are:
What job categories do people searching Customer Service Chat Support jobs look for? The top searched job categories for Customer Service Chat Support jobs are:
What cities are hiring for Customer Service Chat Support jobs? Cities with the most Customer Service Chat Support job openings:
What states have the most Customer Service Chat Support jobs? States with the most job openings for Customer Service Chat Support jobs include:
$21/hr
Contractor
Re-posted 11 days ago
Job description
Title: IT Technical Support / Chat Support
Location: Columbus, OH 43219
Duration: 06 Months
Pay Rate: $21.00/- on W2
About Job:
Roles and Responsibilities:
Demonstrate strong customer service skills to provide phone support including:
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
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