ZipRecruiter

Log In

2

Remote Customer Support Representative Jobs in Ohio

Apidel Technologies

Customer Support Representative

Toledo, OH · Remote

$15.75 - $21.50/hr

Monday, Tuesday, Wednesday, and Thursdays/ Remote: Friday - After training Candidates should have the following skills and education: High School Diploma or equivalent Prior customer facing role or ...

next page

Showing results 1-20

All JobsCustomer Support Representative JobsRemote Customer Support Representative JobsRemote Customer Support Representative Jobs in Ohio

Remote Customer Support Representative information

See Ohio salary details

$9

$17

$25

How much do remote customer support representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote customer support representative in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What does a remote customer support representative do?

A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.

What are the key skills and qualifications needed to thrive as a remote customer support representative?

To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.

What is a remote customer support representative?

A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.

What are the most commonly searched types of Customer Support Representative jobs in Ohio?

The most popular types of Customer Support Representative jobs in Ohio are:

What are popular job titles related to Remote Customer Support Representative jobs in Ohio?

For Remote Customer Support Representative jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support Representative jobs in Ohio look for?

The top searched job categories for Remote Customer Support Representative jobs in Ohio are:

What cities in Ohio are hiring for Remote Customer Support Representative jobs?

Cities in Ohio with the most Remote Customer Support Representative job openings:

Remote Customer Support Representative jobs near you
Infographic showing various Remote Customer Support Representative job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Work From Home | Remote Customer Service Representative | Client Benefits Representative

Globe Life American Income Division

Cincinnati, OH • On-site, Remote

$15.25 - $21/hr

Full-time

Medical, Life, Retirement

Posted 4 days ago

Job description

Remote Customer Support Representative | Work From Home | Flexible Schedule | Weekly Pay
Company: AO | Globe Life
Location: 100% Remote (United States)
Build a Rewarding Career From Home
Looking for a remote career where you can help people, enjoy schedule flexibility, and grow professionally?
AO, a proud member of the Globe Life family, is seeking motivated individuals to join our team as Remote Customer Support Representatives / Client Support Representatives. In this fully remote role, you'll work with clients through scheduled virtual appointments, provide exceptional customer service, answer questions, and help individuals and families understand their available benefit options.
Whether you're beginning your career or bringing experience from customer service, healthcare, retail, hospitality, banking, education, administration, or sales, we provide the training and mentorship you need to succeed.
No previous insurance experience is required. Training is provided.
What You'll Do
  • Meet with clients virtually using Zoom.
  • Provide exceptional customer service and client support.
  • Answer client questions and explain available benefit options.
  • Guide clients through the enrollment process.
  • Maintain accurate client records and follow-up documentation.
  • Build long-term relationships through professionalism and trust.
  • Collaborate with a supportive remote team.
  • Participate in weekly coaching, training, and professional development.
Why Join AO?
🏠 100% Work From Home
Enjoy the freedom to work from anywhere in the United States.
⏰ Flexible Schedule
Create a schedule that fits your lifestyle and personal commitments.
💵 Weekly Pay + Performance Bonuses
Earn competitive weekly income with additional incentives based on performance.
📈 Career Growth
Advance into leadership opportunities through performance, mentorship, and professional development.
🎓 Comprehensive Training
Receive virtual onboarding, ongoing coaching, and continuous support from experienced leaders.
♥ Benefits
  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Retirement Opportunities
  • Leadership Development
  • Career Advancement
💻 Industry-Leading Technology
Work with modern virtual systems and digital tools designed to help you succeed remotely.
Qualifications
  • Strong communication and customer service skills.
  • Basic computer proficiency and comfort using Zoom and virtual communication tools.
  • Positive attitude with a willingness to learn.
  • Self-motivated and dependable.
  • Strong organizational and time-management skills.
  • Comfortable working independently while collaborating with a remote team.

Customer service, client support, retail, hospitality, healthcare, banking, education, military, administrative, or sales experience is helpful-but not required.
Why AO?
For more than 70 years, AO has helped protect working families by providing life, accident, and supplemental health insurance benefits throughout North America.
Our mission is simple:
Protect Every Child. Serve All Working People.
We combine the stability of an established organization with the flexibility of a fully remote workplace, giving you the opportunity to build a meaningful career from anywhere.
Interview Process
All interviews are conducted virtually via Zoom, making the hiring process convenient, efficient, and accessible from wherever you are.
Ready to Get Started?
If you're looking for a rewarding work-from-home career where you can help others, grow professionally, and enjoy schedule flexibility, we'd love to hear from you.
Apply today and begin your career with AO.AO | Globe Life
Work From Home. Help Families. Build Your Future.

Apply