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Remote Customer Support Representative Jobs in Parma, OH

VortexWorks

Remote Customer Service Representative

Akron, OH · Remote

$15.25 - $20.75/hr

About VortexWorks VortexWorks provides customer-experience and support solutions for nationally recognized brands across multiple industries. We connect motivated professionals with flexible, remote ...

VortexWorks

Remote Customer Service Representative

Lorain, OH · Remote

$14.75 - $20/hr

About VortexWorks VortexWorks provides customer-experience and support solutions for nationally recognized brands across multiple industries. We connect motivated professionals with flexible, remote ...

VortexWorks

Remote Customer Service Representative

Parma, OH · Remote

$15.25 - $20.75/hr

About VortexWorks VortexWorks provides customer-experience and support solutions for nationally recognized brands across multiple industries. We connect motivated professionals with flexible, remote ...

Liveops

Remote Customer Service Representative

Lorain, OH · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Medina, OH · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Elyria, OH · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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How much do remote customer support representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote customer support representative in Parma, OH is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What is a Remote Customer Support Representative job?

A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.

What are the key skills and qualifications needed to thrive in the Remote Customer Support Representative position, and why are they important?

To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.

What does a typical workday look like for a Remote Customer Support Representative?

A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.
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What job categories do people searching Remote Customer Support Representative jobs in Parma, OH look for? The top searched job categories for Remote Customer Support Representative jobs in Parma, OH are:
What cities near Parma, OH are hiring for Remote Customer Support Representative jobs? Cities near Parma, OH with the most Remote Customer Support Representative job openings:
Remote Customer Support Representative jobs near you
Infographic showing various Remote Customer Support Representative job openings in Parma, OH as of May 2026, with employment types broken down into 60% Full Time, 16% Part Time, and 24% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,114 per year, or $17.8 per hour.
Remote Customer Service Pro - Industrial Supplies

Remote Customer Service Pro - Industrial Supplies

DGI Supply

Akron, OH • Remote

$23/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

A leading industrial supplies company is seeking a remote Customer Service Representative. Responsibilities include responding to customer inquiries, processing orders, and collaborating with the team to enhance customer satisfaction. The ideal candidate should have over 3 years of customer service experience and be adaptable in a fast-paced environment.

Offering competitive compensation at $23 per hour, this role is ideal for candidates residing in various states including South Carolina. #J-18808-Ljbffr

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