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Remote Customer Support Representative Jobs in Springfield, OH

VortexWorks

Remote Customer Service Representative

Dayton, OH · Remote

$15.50 - $21.25/hr

About VortexWorks VortexWorks provides customer-experience and support solutions for nationally recognized brands across multiple industries. We connect motivated professionals with flexible, remote ...

Liveops

Remote Customer Service Representative

Dayton, OH · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

ForgeFit

Remote Customer Service Specialist

Dayton, OH · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

HMG Careers

Remote Customer Service and Sales

Dayton, OH · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Liveops

Remote Customer Service Agent

Springfield, OH · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Dayton, OH · Remote

$15 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

InsuraTec

Sales Representative (Remote)

Urbana, OH · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

London, OH · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Troy, OH · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Piqua, OH · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Kettering, OH · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Tipp City, OH · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

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How much do remote customer support representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote customer support representative in Springfield, OH is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.85 per hour, depending on experience, location, and employer.

What is a Remote Customer Support Representative job?

A Remote Customer Support Representative assists customers with inquiries, issues, and technical support via phone, email, or chat from a remote location. They provide solutions, troubleshoot problems, and ensure customer satisfaction while working from home or another remote setting. This role requires strong communication skills, problem-solving abilities, and familiarity with company products or services. Many businesses hire remote representatives to provide flexible, efficient customer support across different time zones.

What are the key skills and qualifications needed to thrive in the Remote Customer Support Representative position, and why are they important?

To thrive as a Remote Customer Support Representative, you need strong communication skills, problem-solving abilities, and proficiency in written and verbal English, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or email support tools is commonly required. Standout soft skills include patience, empathy, time management, and the ability to work independently while maintaining a positive attitude. These abilities are critical for delivering efficient, high-quality support to customers and ensuring satisfaction in a remote work environment.

What does a typical workday look like for a Remote Customer Support Representative?

A typical workday for a Remote Customer Support Representative involves responding to customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. You may handle multiple support tickets at once, prioritize urgent requests, and collaborate with other team members or departments to resolve more complex problems. Regular team meetings or check-ins are common for staying updated and sharing feedback. While the work is largely independent, you'll have ongoing communication with both customers and your support team to ensure seamless service.
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Remote Customer Support Representative jobs near you

Remote Customer Service Representative

Next Stop Travel

Dayton, OH • Remote

$15.50 - $21.25/hr

Part-time

Posted 7 days ago

Job description

Company Overview:
Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. Our team is committed to delivering organized, accurate, and responsive support through efficient systems and professional communication.

Position Summary:
The Customer Service Representative is responsible for assisting with client requests, organizing service arrangements, and supporting the overall coordination process. This role requires strong attention to detail and the ability to manage multiple tasks in a remote environment.

Primary Responsibilities:

  • Serve as a point of contact for client inquiries via email, phone, and online platforms
  • Identify client needs and present appropriate service options
  • Coordinate scheduling and organize detailed service plans
  • Submit and manage reservations with external providers
  • Ensure timely follow-up and clear communication throughout all stages
  • Maintain accurate records within internal systems
  • Support process improvements and team collaboration initiatives

Qualifications:

  • Experience in customer service, coordination, or administrative roles preferred
  • Strong organizational and communication skills
  • Ability to work independently and manage priorities effectively
  • Comfortable using digital tools and web-based systems
  • Detail-oriented with a focus on accuracy

Work Structure amp; Compensation:

  • Flexible remote work environment
  • Performance-based compensation based on completed client arrangements
  • Access to training and ongoing support

Additional Information:
This role is ideal for individuals who are dependable, process-driven, and comfortable working in a structured remote setting. Selected candidates will complete onboarding and training designed to support a successful transition into the role.

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