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Remote Customer Experience Analyst Jobs in Springfield, OH

Remote Customer Representative

Dayton, OH ยท Remote

$15.50 - $21.25/hr

Previous customer-facing experience is helpful but not required Benefits * 100% remote environment * Structured onboarding * Training and continuing education * Access to online tools and resources

Posted today

Remote Customer Service Specialist

Dayton, OH ยท On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Competitive hourly pay based on experience * Comprehensive benefits including health, dental ...

Remote Customer Service Agent

Dayton, OH ยท Remote

$15 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...

Remote Customer Service Agent

Springfield, OH ยท Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...

Remote Sensing Scientist

Dayton, OH ยท Remote

$91K - $140K/yr

... apply experience with intelligence analysis and remote sensing technologies to answer specific ... service to our customers and support of our staff is our overall mission. Riverside is an ...

Data Analyst

Dayton, OH ยท On-site +1

$61K - $141K/yr

... of experience in a Geospatial Information Systems tool, such as ArcView, ArcGIS, Remote View ... You may also be required to work from or visit a customer facility. * Onsite : If this position is ...

... experience in one or more Geospatial Information Systems tools such as ArcView, ArcGIS, Remote View ... The Federal Solutions segment delivers resources to our US government customers that ensure the ...

Company Description Backed by two decades of hands-on experience, our strong insight on enterprise ... Our resource pool, ranges from standard CRM , Cloud to front end + back end developers as well as ...

Sales Operations Analyst

Dayton, OH ยท On-site +1

$59K - $98K/yr

We bring these tools that help customers around the world enhance productivity, improve decision ... Experience in analyzing data and identifying areas to improve and track * Skilled using SQL and ...

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Remote Customer Experience Analyst information

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How much do remote customer experience analyst jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote customer experience analyst in Springfield, OH is $36.49, according to ZipRecruiter salary data. Most workers in this role earn between $29.23 and $41.35 per hour, depending on experience, location, and employer.

What is a remote customer experience analyst?

A Remote Customer Experience Analyst is responsible for analyzing customer interactions, feedback, and data to improve overall customer satisfaction. They work remotely to identify pain points, enhance user experiences, and provide actionable insights to support business goals. This role often involves reviewing customer feedback, monitoring service trends, and collaborating with teams to optimize processes. Strong analytical skills, communication abilities, and a customer-focused mindset are essential for success in this position.

What are some typical daily tasks for a remote customer experience analyst?

Remote Customer Experience Analysts typically spend their day gathering and interpreting customer feedback, analyzing data to identify trends, and generating reports to share findings with cross-functional teams. They may also participate in virtual meetings to discuss customer pain points and recommend strategies to improve satisfaction. The role often involves close collaboration with product, marketing, and support teams to ensure the company's service and product offerings align with customer needs. Regular communication and proactive problem-solving are key components of a typical workday, making this a dynamic and impactful position.

What are the key skills and qualifications needed to thrive as a remote customer experience analyst?

To thrive as a Remote Customer Experience Analyst, you need strong analytical abilities, customer service experience, and a background in data analysis or business, often supported by a relevant degree. Familiarity with customer relationship management (CRM) platforms, data visualization tools, and experience with analytics software like Excel or Tableau are typically beneficial. Excellent communication, problem-solving, and self-motivation are key soft skills for remote collaboration and delivering insights. These skills and qualities are crucial for gathering actionable data, enhancing customer satisfaction, and supporting ongoing improvement in a distributed work environment.

What are popular job titles related to Remote Customer Experience Analyst jobs in Springfield, OH?

For Remote Customer Experience Analyst jobs in Springfield, OH, the most frequently searched job titles are:

What job categories do people searching Remote Customer Experience Analyst jobs in Springfield, OH look for?

The top searched job categories for Remote Customer Experience Analyst jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Remote Customer Experience Analyst jobs?

Cities near Springfield, OH with the most Remote Customer Experience Analyst job openings:

Remote Customer Representative

The Hiring Platform

Dayton, OH โ€ข Remote

$15.50 - $21.25/hr

Full-time

Posted 11 hours ago

Posted today


Job description

We are seeking a friendly and reliable Remote Customer Representative to assist customers with questions, requests, reservations, and ongoing service needs.

Responsibilities
  • Respond to customer inquiries through online communication channels
  • Gather information regarding customer needs and preferences
  • Research available services and options
  • Assist with reservation requests
  • Provide accurate confirmations and updates
  • Answer questions regarding available options
  • Assist with modifications and special requests
  • Maintain accurate customer records
  • Follow up on outstanding requests
  • Provide professional and responsive customer service
Qualifications
  • Excellent communication and interpersonal skills
  • Customer-focused attitude
  • Strong organization and time-management skills
  • Comfortable using email and online platforms
  • Basic computer and research skills
  • Ability to learn new systems
  • Reliable and professional
  • Previous customer-facing experience is helpful but not required
Benefits
  • 100% remote environment
  • Structured onboarding
  • Training and continuing education
  • Access to online tools and resources
  • Ongoing team support