ZipRecruiter

Log In

2

Remote Customer Experience Analyst Jobs (NOW HIRING)

PTP

Customer Experience Analyst - REMOTE

Austin, TX · On-site +1

Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with ...

PTP

Customer Experience Analyst - REMOTE

Austin, TX · Remote

Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with ...

PTC

Senior Customer Experience Analyst

$100K - $120K/yr

Senior Customer Experience Analyst Reports to: Senior Director, Customer Experience Location ... Remote About PTC PTC is transforming how the physical and digital worlds connect. Our software ...

PTC

Senior Customer Experience Analyst

Boston, MA · Remote

$100K - $120K/yr

Senior Customer Experience Analyst Reports to: Senior Director, Customer Experience Location ... Remote About PTC PTC is transforming how the physical and digital worlds connect. Our software ...

Govcio LLC

User Experience (UX) Analyst (Remote)

$100K - $110K/yr

GovCIO is currently hiring for a User Experience (UX) Analyst to support a portfolio of VA digital ... This position is fully remote located within the United States. Responsibilities * Support UX ...

Inktel

Remote Customer Care Specialist (W2)

Doral, FL · On-site +1

$16.25 - $21.50/hr

Driven by our Passion for People, our Remote Customer Care Specialists are keen on driving great customer experience. The Remote Customer Care Specialist provides client support via chat; assisting ...

next page

Showing results 1-20

All JobsRemote Customer Experience Analyst Jobs

Remote Customer Experience Analyst information

See salary details

$18

$40

$67

How much do remote customer experience analyst jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for remote customer experience analyst in the United States is $40.51, according to ZipRecruiter salary data. Most workers in this role earn between $32.45 and $45.91 per hour, depending on experience, location, and employer.

How can I make $2000 a week working from home?

A Remote Customer Experience Analyst can potentially earn $2000 a week by working full-time hours, often requiring strong communication skills, familiarity with customer service tools, and experience in data analysis. Increasing earnings may involve taking on multiple clients, advancing to senior roles, or acquiring relevant certifications. Consistent high performance and efficient use of remote work tools are essential for reaching this income level.

What are the key skills and qualifications needed to thrive in the Remote Customer Experience Analyst position, and why are they important?

To thrive as a Remote Customer Experience Analyst, you need strong analytical abilities, customer service experience, and a background in data analysis or business, often supported by a relevant degree. Familiarity with customer relationship management (CRM) platforms, data visualization tools, and experience with analytics software like Excel or Tableau are typically beneficial. Excellent communication, problem-solving, and self-motivation are key soft skills for remote collaboration and delivering insights. These skills and qualities are crucial for gathering actionable data, enhancing customer satisfaction, and supporting ongoing improvement in a distributed work environment.

What job makes $10,000 a month without a degree?

A Remote Customer Experience Analyst can potentially earn $10,000 or more per month through high-level client management, performance bonuses, and specialized skills in customer service analytics. Success in this role often depends on experience, industry knowledge, and proficiency with tools like CRM software, rather than formal degrees.

What are some typical daily tasks for a Remote Customer Experience Analyst?

Remote Customer Experience Analysts typically spend their day gathering and interpreting customer feedback, analyzing data to identify trends, and generating reports to share findings with cross-functional teams. They may also participate in virtual meetings to discuss customer pain points and recommend strategies to improve satisfaction. The role often involves close collaboration with product, marketing, and support teams to ensure the company's service and product offerings align with customer needs. Regular communication and proactive problem-solving are key components of a typical workday, making this a dynamic and impactful position.

How to make $1000 a week remote?

A Remote Customer Experience Analyst can earn $1000 or more weekly by working full-time, often requiring strong communication skills, familiarity with customer service tools, and experience in remote environments. Increasing earnings may involve taking on multiple clients, advancing to higher-paying roles, or developing specialized skills such as data analysis or CRM management.

Is CX a good career path?

A career as a Customer Experience (CX) Analyst involves analyzing customer feedback, improving service processes, and using tools like CRM software. It offers opportunities for growth in various industries, with a focus on communication, data analysis, and problem-solving skills. The role can be rewarding for those interested in enhancing customer satisfaction and loyalty.

What is a Remote Customer Experience Analyst job?

A Remote Customer Experience Analyst is responsible for analyzing customer interactions, feedback, and data to improve overall customer satisfaction. They work remotely to identify pain points, enhance user experiences, and provide actionable insights to support business goals. This role often involves reviewing customer feedback, monitoring service trends, and collaborating with teams to optimize processes. Strong analytical skills, communication abilities, and a customer-focused mindset are essential for success in this position.

More about Remote Customer Experience Analyst jobs
What cities are hiring for Remote Customer Experience Analyst jobs? Cities with the most Remote Customer Experience Analyst job openings:
What are the most commonly searched types of Customer Experience Analyst jobs? The most popular types of Customer Experience Analyst jobs are:
What states have the most Remote Customer Experience Analyst jobs? States with the most job openings for Remote Customer Experience Analyst jobs include:
What job categories do people searching Remote Customer Experience Analyst jobs look for? The top searched job categories for Remote Customer Experience Analyst jobs are:
Remote Customer Experience Analyst jobs near you
Infographic showing various Remote Customer Experience Analyst job openings in the United States as of June 2026, with employment types broken down into 70% Full Time, 13% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $84,271 per year, or $40.5 per hour.
Customer Experience Analyst - REMOTE

Customer Experience Analyst - REMOTE

PTP

Austin, TX • On-site, Remote

Full-time

Posted 7 days ago

Job description

Job Description
About Us:
  • Customer Experience Analyst - REMOTE

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with fluent French or German language skills to optimize our clients' traditional and generative IVR operations through in-depth data analysis. Using analytic discovery and evaluation, our Customer Experience Analysts champion the customer experience and provide clients with recommendations to reduce customer effort, offer effective self-solve options, streamline processes and reduce agent handling time. We are looking for a bright, enthusiastic, and motivated professional ready to collaborate with our team.
Key Responsibilities
Call Testing and Assurance: Evaluate the readiness of traditional IVR and generative AI agent systems by initiating simulated test calls and providing actionable feedback.
Call Annotation: Perform detailed annotations to understand customer intents, evaluate AI comprehension, optimize self-service flows, and assess agent handling.
Analysis and Data Optimization: Analyze large datasets and conversational call flows to uncover trends, identify pain points and drive overall customer experience enhancements.
Reporting and Presentations: Translate data into clear, actionable insights and deliver compelling, data-driven presentations to stakeholders and executive teams.
Platform Management: Configure and maintain a 3rd party analytics tool to extract insights, monitor daily KPI dashboards, and proactively alert clients to unexpected metric fluctuations.
Cross-Functional Collaboration: Partner with Project Managers, Team Leads, and Professional Services to strategize and solve complex customer journey issues.
Requirements
  • Written and spoken fluency in French or German
  • Strong analytical and problem-solving abilities
  • Expertise in summarizing, analyzing and pulling trends from complex datasets in Microsoft Excel, Google Sheets, Numbers or similar software
  • Familiarity with basic Excel formulas and the use of pivot tables
  • Excellent verbal and written communication skills
  • Proficiency with building presentations in PowerPoint or Keynote
  • Experience with delivering strong, focused presentations via phone, video or in person
  • Strong attention to detail
  • Ability to thrive and collaborate effectively in a fast-paced, remote team environment

Desired Experience
  • Working in or collaborating with a contact center environment
  • Understanding of user interface or conversational design concepts
  • Familiarity with conversational AI, particularly in evaluating or optimizing chatbots and virtual assistants
PTP logo

About PTP

Sourced by ZipRecruiter

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

Year founded

2004

View All PTP Jobs

Apply