The Customer Experience Analyst is responsible for managing Customer Support Voice of the Customer (VoC) and Quality Assurance/Quality Control (QA/QC) programs, analyzing customer feedback and ...
New
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The Customer Experience Analyst is responsible for managing Customer Support Voice of the Customer (VoC) and Quality Assurance/Quality Control (QA/QC) programs, analyzing customer feedback and ...
New
Customer Experience Analyst
Austin, TX · On-site
About the Role We're building a data-driven customer experience organization, and we need an analyst who can contribute to the customer data foundation that powers our adoption, retention, and ...
New
Customer Experience Analyst
Austin, TX · On-site
About the Role We're building a data-driven customer experience organization, and we need an analyst who can contribute to the customer data foundation that powers our adoption, retention, and ...
New
Customer Experience Analyst
Redwood City, CA · On-site
The Customer Experience Analyst contributes to the TalentSky mission by assuring that each TalentSky enterprise customer is successfully on-boarded, trained, and given all the information they need ...
Customer Experience Analyst
Redwood City, CA · On-site
The Customer Experience Analyst contributes to the TalentSky mission by assuring that each TalentSky enterprise customer is successfully on-boarded, trained, and given all the information they need ...
Customer Experience Analyst
Denver, CO · On-site
$50K - $63K/yr
Ibotta is seeking an Customer Experience Analyst to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. The ideal candidate will be motivated by continuous ...
Customer Experience Analyst
Denver, CO · On-site
$50K - $63K/yr
Ibotta is seeking an Customer Experience Analyst to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. The ideal candidate will be motivated by continuous ...
... analysis, so more time goes toward business understanding and origination * Experience supporting contact center operations is a plus What Values You'll Share * Customer Obsessed - Building deep ...
... analysis, so more time goes toward business understanding and origination * Experience supporting contact center operations is a plus What Values You'll Share * Customer Obsessed - Building deep ...
Customer Experience Analyst
Plano, TX · On-site
$22 - $24/hr
We are seeking a motivated Customer Experience Analyst to join our Plano, TX-based team. Essential Duties and Responsibilities The essential functions include, but are not limited to the following:
Customer Experience Analyst
Plano, TX · On-site
$22 - $24/hr
We are seeking a motivated Customer Experience Analyst to join our Plano, TX-based team. Essential Duties and Responsibilities The essential functions include, but are not limited to the following:
Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with ...
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Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with ...
Customer Experience Analyst - REMOTE
Austin, TX · On-site +1
Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with ...
Customer Experience Analyst - REMOTE
Austin, TX · On-site +1
Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with ...
Customer Experience Analyst 1
Muscatine, IA · On-site
Bachelor's Degree, Years of Experience, etc.) What You're Good At: (Bullet points of competencies - OR - specific experience or skills)
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Customer Experience Analyst 1
Muscatine, IA · On-site
Bachelor's Degree, Years of Experience, etc.) What You're Good At: (Bullet points of competencies - OR - specific experience or skills)
Customer Experience Analyst 1
Muscatine, IA · On-site
Bachelor's Degree, Years of Experience, etc.) What You're Good At: (Bullet points of competencies - OR - specific experience or skills)
Customer Experience Analyst 1
Muscatine, IA · On-site
Bachelor's Degree, Years of Experience, etc.) What You're Good At: (Bullet points of competencies - OR - specific experience or skills)
Customer Experience Analyst 1
Muscatine, IA · On-site
The Customer Experience Analyst 1 is responsible for sourcing, analyzing, and presenting data to support decision-making. This role will improve order and material flow, assist in developing ...
Customer Experience Analyst 1
Muscatine, IA · On-site
The Customer Experience Analyst 1 is responsible for sourcing, analyzing, and presenting data to support decision-making. This role will improve order and material flow, assist in developing ...
Customer Experience Analyst I
Buffalo, NY · On-site
The Analyst I, Customer Experience role is a critical position in the Customer Experience (CX) department and reports directly to the Sr Manager, Operations & CX. As a Customer Experience Analyst I ...
Customer Experience Analyst I
Buffalo, NY · On-site
The Analyst I, Customer Experience role is a critical position in the Customer Experience (CX) department and reports directly to the Sr Manager, Operations & CX. As a Customer Experience Analyst I ...
Customer Experience Analyst I
Buffalo, NY · On-site
$52 - $68/hr
The Analyst I, Customer Experience role is a critical position in the Customer Experience (CX) department and reports directly to the Sr Manager, Operations & CX. As a Customer Experience Analyst I ...
Customer Experience Analyst I
Buffalo, NY · On-site
$52 - $68/hr
The Analyst I, Customer Experience role is a critical position in the Customer Experience (CX) department and reports directly to the Sr Manager, Operations & CX. As a Customer Experience Analyst I ...
The Analyst I, Customer Experience role is a critical position in the Customer Experience (CX) department and reports directly to the Sr Manager, Operations & CX. As a Customer Experience Analyst I ...
The Analyst I, Customer Experience role is a critical position in the Customer Experience (CX) department and reports directly to the Sr Manager, Operations & CX. As a Customer Experience Analyst I ...
Weekend Customer Service Representative
Fairbanks, AK · On-site
$20 - $24/hr
Join Our Team as a Weekend Customer Service Representative! Location: Fairbanks, Alaska Pay Range ... Our Values Customer Experience - We take pride in the little things that make big impressions.
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Weekend Customer Service Representative
Fairbanks, AK · On-site
$20 - $24/hr
Join Our Team as a Weekend Customer Service Representative! Location: Fairbanks, Alaska Pay Range ... Our Values Customer Experience - We take pride in the little things that make big impressions.
Customer Solutions Analyst
Minnetonka, MN · On-site
$70K - $80K/yr
Experience3+ years of relevant professional experience in analytical, operational, or customer-facing business roles within a manufacturing or supply chain environment, or an equivalent combination ...
Customer Solutions Analyst
Minnetonka, MN · On-site
$70K - $80K/yr
Experience3+ years of relevant professional experience in analytical, operational, or customer-facing business roles within a manufacturing or supply chain environment, or an equivalent combination ...
Customer Success Analyst
Fort Worth, TX · On-site
Minimum 5+ years of experience in customer service, supply chain, or O2C operations. * Strong ... Strong analytical, problem-solving, and organizational skills with the ability to identify and ...
Customer Success Analyst
Fort Worth, TX · On-site
Minimum 5+ years of experience in customer service, supply chain, or O2C operations. * Strong ... Strong analytical, problem-solving, and organizational skills with the ability to identify and ...
$60 - $85/hr
Analyze and support resolutions and reductions in customer fines and deductions. * Support an ... of experience with an advanced degree. * Proven subject matter expertise in customer order ...
New
$60 - $85/hr
Analyze and support resolutions and reductions in customer fines and deductions. * Support an ... of experience with an advanced degree. * Proven subject matter expertise in customer order ...
New
Bachelor's degree or equivalent related work or military experience * 2 years of experience in a customer success or related role, with a proven track record of quality analytics and customer ...
Bachelor's degree or equivalent related work or military experience * 2 years of experience in a customer success or related role, with a proven track record of quality analytics and customer ...
Customer Experience Guide--Patagonia
Breckenridge, CO · On-site
$20/hr
As a Customer Experience Guide, you're the embodiment of the brand for our customers. You will ... Ability to work a flexible schedule; including nights, holidays and weekends - required The ...
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Customer Experience Guide--Patagonia
Breckenridge, CO · On-site
$20/hr
As a Customer Experience Guide, you're the embodiment of the brand for our customers. You will ... Ability to work a flexible schedule; including nights, holidays and weekends - required The ...
Weekend Customer Experience Analyst information
See salary details
$16.83 - $19.69
2% of jobs
$19.69 - $22.55
9% of jobs
$22.55 - $25.42
13% of jobs
$25.53 is the 25th percentile. Wages below this are outliers.
$25.42 - $28.28
20% of jobs
The median wage is $29.40 / hr.
$28.28 - $31.14
15% of jobs
$31.14 - $34
15% of jobs
$34.45 is the 75th percentile. Wages above this are outliers.
$34 - $36.87
8% of jobs
$36.87 - $39.73
5% of jobs
$39.73 - $42.59
4% of jobs
$42.59 - $45.45
3% of jobs
$45.45 - $48.32
5% of jobs
$16
$31
$48
How much do weekend customer experience analyst jobs pay per hour?
As of Sep 5, 2026, the average hourly pay for weekend customer experience analyst in the United States is $31.53, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $35.82 per hour, depending on experience, location, and employer.
What cities are hiring for Weekend Customer Experience Analyst jobs?
Cities with the most Weekend Customer Experience Analyst job openings:
What are the most commonly searched types of Customer Experience Analyst jobs?
The most popular types of Customer Experience Analyst jobs are:
What states have the most Weekend Customer Experience Analyst jobs?
States with the most job openings for Weekend Customer Experience Analyst jobs include:
Customer Experience Analyst
Ormond Beach, FL
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted yesterday
New
Job description
The Customer Experience Analyst is responsible for managing Customer Support Voice of the Customer (VoC) and Quality Assurance/Quality Control (QA/QC) programs, analyzing customer feedback and operational performance data, and delivering insights that drive continuous improvement in service quality and customer satisfaction.
Key Responsibilities
- Own and manage Customer Support VoC programs, including customer surveys, feedback analysis, reporting, and follow-up activities.
- Develop dashboards, reports, and actionable insights to support Customer Support leadership decision-making.
- Conduct quality reviews of customer interactions across email, chat, and phone channels to evaluate service quality and identify improvement opportunities.
- Facilitate QA calibration activities and partner with leadership to improve performance consistency.
- Administer the customer and agent support portal, including issue intake, tracking, reporting, and coordination of urgent system fixes.
- Analyze customer feedback and operational data to identify trends, service gaps, and opportunities to enhance the customer experience.
- Partner with Customer Support leadership, Learning & Development, and other business areas to implement process improvements, training resources, and performance support materials.
- Promote adherence to established procedures, company policies, and regulatory requirements while maintaining strict confidentiality standards.
- Support emergency response operations during weather events, natural disasters, or other critical incidents affecting customers, including working additional hours as needed.
- Perform other duties as assigned and maintain effective working relationships in support of a collaborative, inclusive, and customer-focused work environment.
Minimum Requirements:
• High School Diploma or equivalent
• Two (2) years’ experience in customer experience, quality assurance, contact center, or customer service
• OR an equivalent combination of education, certification, training, and/or experience
Certifications and Licenses:
• Florida property & casualty (P&C) 440 license or ability to obtain within 90 days of employment
• Insurance industry designations or trade certifications as required
• May be required to possess a valid state of Florida driver’s license
Why You'll Love Working Here
We're serious about our work—but we also believe work should be enjoyable.
Our offices were designed with our team members in mind and includes:
State-of-the-art fitness center
Complimentary chef-prepared lunches monthly
Beautiful walking trail around our offices
Team Member appreciation events throughout the year
Food truck events featuring local favorites
Professional development, mentoring, and continuing education
Competitive benefits package including medical, dental, vision, paid time off, 401(k), and more
At Security First, you'll find a collaborative culture where people genuinely enjoy working together and where your expertise is valued.