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Customer Experience Analyst Internship Jobs (NOW HIRING)

TalentSky

Customer Experience Analyst

Redwood City, CA · On-site

The Customer Experience Analyst contributes to the TalentSky mission by assuring that each TalentSky enterprise customer is successfully on-boarded, trained, and given all the information they need ...

Philips

Customer Experience Analyst

Nashville, TN · On-site

$98K - $156K/yr

As part of the Philips Healthcare North America Region Strategy & Growth team, the Customer Experience Data Analyst serves as a strategic analytics partner, turning complex healthcare customer data ...

PTP

Customer Experience Analyst - REMOTE

Austin, TX · On-site +1

Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with ...

ACV

Customer Experience Analyst I

Buffalo, NY · On-site

$23 - $27/hr

The Analyst I, Customer Experience role is a critical position in the Customer Experience (CX) department and reports directly to the Manager, Operations & CX. As a Customer Experience Analyst I, you ...

acv

Customer Experience Analyst I

Buffalo, NY · On-site

The Analyst I, Customer Experience role is a critical position in the Customer Experience (CX) department and reports directly to the Manager, Operations & CX. As a Customer Experience Analyst I, you ...

acv

Customer Experience Analyst I

Buffalo, NY · On-site

The Analyst I, Customer Experience role is a critical position in the Customer Experience (CX) department and reports directly to the Manager, Operations & CX. As a Customer Experience Analyst I, you ...

acv

Customer Experience Analyst I

Buffalo, NY

The Analyst I, Customer Experience role is a critical position in the Customer Experience (CX) department and reports directly to the Manager, Operations & CX. As a Customer Experience Analyst I, you ...

DataMap

Customer Experience Analyst I

Overland Park, KS · On-site

$50K - $70K/yr

Customer Experience Analyst I Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client -experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...

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Customer Experience Analyst Internship information

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$34

$61

How much do customer experience analyst internship jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for customer experience analyst internship in the United States is $34.99, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $38.22 per hour, depending on experience, location, and employer.

What does a Customer Experience Analyst Intern do?

A Customer Experience Analyst Intern supports the team in analyzing customer feedback, behaviors, and satisfaction metrics to improve the overall customer journey. They help collect and interpret data from various sources such as surveys, support tickets, and social media. Their responsibilities often include creating reports, identifying trends, and suggesting actionable insights to enhance the customer experience. This role is ideal for those interested in data analysis, customer service, and process improvement.

What are the key skills and qualifications needed to thrive as a Customer Experience Analyst Intern, and why are they important?

To thrive as a Customer Experience Analyst Intern, you need strong analytical skills, attention to detail, and a background in business, marketing, or a related field. Familiarity with data analysis tools (such as Excel, SQL, or customer feedback platforms) and experience with CRM systems are typically expected. Excellent communication, problem-solving abilities, and a customer-centric mindset help interns stand out in this role. These skills are crucial for accurately interpreting customer data, identifying actionable insights, and driving improvements in customer satisfaction.

What types of projects and tasks can a Customer Experience Analyst Intern expect to work on during their internship?

As a Customer Experience Analyst Intern, you can expect to work on a variety of projects such as analyzing customer feedback data, mapping customer journeys, and preparing reports that highlight areas for process improvement. You may also assist with designing surveys, tracking customer satisfaction metrics, and collaborating with cross-functional teams like marketing or product management to implement customer-centric solutions. These experiences provide valuable insights into both the analytical and interpersonal aspects of customer experience, preparing you for potential growth within the field.

What is the difference between Customer Experience Analyst Internship vs Customer Experience Analyst?

AspectCustomer Experience Analyst InternshipCustomer Experience Analyst
Required CredentialsTypically pursuing or recent graduate, some internships may require coursework in marketing, business, or related fieldsBachelor's degree in business, marketing, or related field; experience preferred
Work EnvironmentTemporary, entry-level, training-focused, often part-time or summerFull-time, ongoing role within a company, more responsibility
Employer & Industry UsageUsed by companies for training and talent pipeline in customer experience departmentsUsed by organizations to analyze and improve customer satisfaction and loyalty

The Customer Experience Analyst Internship is a temporary, entry-level position designed for students or recent graduates gaining exposure to customer insights. In contrast, the Customer Experience Analyst is a full-time role with greater responsibilities in analyzing customer data and improving service quality. Both roles are common in customer-focused industries and share similar educational backgrounds, but differ in scope and permanence.

More about Customer Experience Analyst Internship jobs
What cities are hiring for Customer Experience Analyst Internship jobs? Cities with the most Customer Experience Analyst Internship job openings:
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What job categories do people searching Customer Experience Analyst Internship jobs look for? The top searched job categories for Customer Experience Analyst Internship jobs are:
Customer Experience Analyst Internship jobs near you
Infographic showing various Customer Experience Analyst Internship job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 7% Full Time, 87% Part Time, and 3% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $72,775 per year, or $35 per hour.

Customer Experience Analyst

Customer Operations

Stamford, CT • Hybrid

Full-time

Posted 28 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Looking to shape the future of digital customer engagement? Join Spectrum’s Digital Service and Customer Experience team, where you’ll champion innovative solutions and deliver seamless self-service across every touch point. As a Digital Service and Customer Experience Analyst, you’ll play a key role in shaping process design, system changes and technology adoption to ensure Spectrum delivers industry-leading customer satisfaction.

This position is in an office environment with a hybrid work schedule. Eligible employees can work from home up to one day each week.


How You’ll Make an Impact

  • Analyze customer experience data and feedback to identify trends, issues, and opportunities for improvement.
  • Assist with business process analysis, requirements gathering, and workflow documentation for CX-related initiatives.
  • Evaluate customer feedback, verbatims, and scores to identify themes and actionable insights.
  • Recommend improvements that support strategic, data-driven decision-making and improved customer outcomes.
  • Create customer journey maps, channel flows, and other experience documentation to support project and design efforts.
  • Facilitate collaboration across teams to align on customer experience priorities and future-state solutions.
  • Build and maintain effective working relationships with stakeholders and business partners.
  • Monitor CX performance metrics and support continuous improvement efforts across customer touchpoints.

What You’ll Bring to Spectrum

Required Qualifications

Education

  • Bachelor’s degree in Business Administration or related field or equivalent experience

Experience

  • 3+ years business operations analysis experience
  • 3+ years telecommunications or technology/software product experienc

Skills

  • Passion for customer-centric solutions and delivering exceptional customer experiences
  • Ability to apply business objectives to functional areas
  • Strong written and verbal communication skills
  • Skill in analyzing and synthesizing complex data
  • Rapid identification of business problems and opportunities
  • Capacity to define key performance indicators and metrics
  • Proficiency in preparing and presenting data-driven presentations
  • Decision-making and problem-solving skills under pressure
  • Effective prioritization and management of multiple projects
  • Initiative and sound judgment in accomplishing duties
  • Proficient use of personal computer and software applications such as Word, Excel, Visio
  • Ability to partner with internal and external stakeholders including vendors
  • Knowledge of process and project management

Preferred Qualifications

Experience

  • 3+ years project management experience

#LI-JV1
CSU310 2026-73975 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

What You’ll Bring to Spectrum

Required Qualifications

Education

  • Bachelor’s degree in Business Administration or related field or equivalent experience

Experience

  • 3+ years business operations analysis experience
  • 3+ years telecommunications or technology/software product experienc

Skills

  • Passion for customer-centric solutions and delivering exceptional customer experiences
  • Ability to apply business objectives to functional areas
  • Strong written and verbal communication skills
  • Skill in analyzing and synthesizing complex data
  • Rapid identification of business problems and opportunities
  • Capacity to define key performance indicators and metrics
  • Proficiency in preparing and presenting data-driven presentations
  • Decision-making and problem-solving skills under pressure
  • Effective prioritization and management of multiple projects
  • Initiative and sound judgment in accomplishing duties
  • Proficient use of personal computer and software applications such as Word, Excel, Visio
  • Ability to partner with internal and external stakeholders including vendors
  • Knowledge of process and project management

Preferred Qualifications

Experience

  • 3+ years project management experience
Employment Type: Full Time

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