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Customer Experience Analyst Internship Jobs (NOW HIRING)

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Customer Experience Analyst

Austin, TX · On-site

About the Role We're building a data-driven customer experience organization, and we need an analyst who can contribute to the customer data foundation that powers our adoption, retention, and ...

New

Socket.dev

Customer Experience Analyst

Boston, MA · On-site

$90 - $130/hr

... analysis, so more time goes toward business understanding and origination * Experience supporting contact center operations is a plus What Values You'll Share * Customer Obsessed - Building deep ...

Ibotta, Inc

Customer Experience Analyst

Denver, CO · On-site

$50K - $63K/yr

Ibotta is seeking an Customer Experience Analyst to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. The ideal candidate will be motivated by continuous ...

SimpliSafe

Customer Experience Analyst

Boston, MA · On-site

... analysis, so more time goes toward business understanding and origination * Experience supporting contact center operations is a plus What Values You'll Share * Customer Obsessed - Building deep ...

PTP

Customer Experience Analyst - REMOTE

Austin, TX · Remote

Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with ...

acv

Customer Experience Analyst I

Buffalo, NY

The Analyst I, Customer Experience role is a critical position in the Customer Experience (CX) department and reports directly to the Sr Manager, Operations & CX. As a Customer Experience Analyst I ...

Acv-Auctions

Customer Experience Analyst I

Buffalo, NY · On-site

$52 - $68/hr

The Analyst I, Customer Experience role is a critical position in the Customer Experience (CX) department and reports directly to the Sr Manager, Operations & CX. As a Customer Experience Analyst I ...

acv

Customer Experience Analyst I

Buffalo, NY

The Analyst I, Customer Experience role is a critical position in the Customer Experience (CX) department and reports directly to the Sr Manager, Operations & CX. As a Customer Experience Analyst I ...

Graycor Inc.

Investment Analyst Internship

Chicago, IL · On-site +1

$950/wk

This internship is a unique opportunity to gain hands-on experience in the investment world, with a ... Help track deal flow and maintain accurate records in CRM databases while supporting the creation ...

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Customer Experience Analyst Internship information

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How much do customer experience analyst internship jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer experience analyst internship in the United States is $34.99, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $38.22 per hour, depending on experience, location, and employer.

What does a customer experience analyst intern do?

A Customer Experience Analyst Intern supports the team in analyzing customer feedback, behaviors, and satisfaction metrics to improve the overall customer journey. They help collect and interpret data from various sources such as surveys, support tickets, and social media. Their responsibilities often include creating reports, identifying trends, and suggesting actionable insights to enhance the customer experience. This role is ideal for those interested in data analysis, customer service, and process improvement.

What types of projects and tasks can a customer experience analyst intern expect to work on during their internship?

As a Customer Experience Analyst Intern, you can expect to work on a variety of projects such as analyzing customer feedback data, mapping customer journeys, and preparing reports that highlight areas for process improvement. You may also assist with designing surveys, tracking customer satisfaction metrics, and collaborating with cross-functional teams like marketing or product management to implement customer-centric solutions. These experiences provide valuable insights into both the analytical and interpersonal aspects of customer experience, preparing you for potential growth within the field.

What are the key skills and qualifications needed to thrive as a customer experience analyst intern, and why are they important?

To thrive as a Customer Experience Analyst Intern, you need strong analytical skills, attention to detail, and a background in business, marketing, or a related field. Familiarity with data analysis tools (such as Excel, SQL, or customer feedback platforms) and experience with CRM systems are typically expected. Excellent communication, problem-solving abilities, and a customer-centric mindset help interns stand out in this role. These skills are crucial for accurately interpreting customer data, identifying actionable insights, and driving improvements in customer satisfaction.

What is the difference between Customer Experience Analyst Internship vs Customer Experience Analyst?

AspectCustomer Experience Analyst InternshipCustomer Experience Analyst
Required CredentialsTypically pursuing or recent graduate, some internships may require coursework in marketing, business, or related fieldsBachelor's degree in business, marketing, or related field; experience preferred
Work EnvironmentTemporary, entry-level, training-focused, often part-time or summerFull-time, ongoing role within a company, more responsibility
Employer & Industry UsageUsed by companies for training and talent pipeline in customer experience departmentsUsed by organizations to analyze and improve customer satisfaction and loyalty

The Customer Experience Analyst Internship is a temporary, entry-level position designed for students or recent graduates gaining exposure to customer insights. In contrast, the Customer Experience Analyst is a full-time role with greater responsibilities in analyzing customer data and improving service quality. Both roles are common in customer-focused industries and share similar educational backgrounds, but differ in scope and permanence.

What cities are hiring for Customer Experience Analyst Internship jobs?

Cities with the most Customer Experience Analyst Internship job openings:

What are the most commonly searched types of Customer Experience Analyst jobs?

The most popular types of Customer Experience Analyst jobs are:

What states have the most Customer Experience Analyst Internship jobs?

States with the most job openings for Customer Experience Analyst Internship jobs include:

Customer Experience Analyst Internship jobs near you
Infographic showing various Customer Experience Analyst Internship job openings in the United States as of June 2026, with employment types broken down into 10% Full Time, and 90% Part Time. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $72,775 per year, or $35 per hour.

Customer Experience Analyst

Security First Insurance Company (Security First Managers)

Ormond Beach, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

Job description

The Customer Experience Analyst is responsible for managing Customer Support Voice of the Customer (VoC) and Quality Assurance/Quality Control (QA/QC) programs, analyzing customer feedback and operational performance data, and delivering insights that drive continuous improvement in service quality and customer satisfaction.

Key Responsibilities

  • Own and manage Customer Support VoC programs, including customer surveys, feedback analysis, reporting, and follow-up activities.
  • Develop dashboards, reports, and actionable insights to support Customer Support leadership decision-making.
  • Conduct quality reviews of customer interactions across email, chat, and phone channels to evaluate service quality and identify improvement opportunities.
  • Facilitate QA calibration activities and partner with leadership to improve performance consistency.
  • Administer the customer and agent support portal, including issue intake, tracking, reporting, and coordination of urgent system fixes.
  • Analyze customer feedback and operational data to identify trends, service gaps, and opportunities to enhance the customer experience.
  • Partner with Customer Support leadership, Learning & Development, and other business areas to implement process improvements, training resources, and performance support materials.
  • Promote adherence to established procedures, company policies, and regulatory requirements while maintaining strict confidentiality standards.
  • Support emergency response operations during weather events, natural disasters, or other critical incidents affecting customers, including working additional hours as needed.
  • Perform other duties as assigned and maintain effective working relationships in support of a collaborative, inclusive, and customer-focused work environment.

Minimum Requirements:
• High School Diploma or equivalent
• Two (2) years’ experience in customer experience, quality assurance, contact center, or customer service
• OR an equivalent combination of education, certification, training, and/or experience

Certifications and Licenses:
• Florida property & casualty (P&C) 440 license or ability to obtain within 90 days of employment
• Insurance industry designations or trade certifications as required
• May be required to possess a valid state of Florida driver’s license

Why You'll Love Working Here

We're serious about our work—but we also believe work should be enjoyable.

Our offices were designed with our team members in mind and includes:

State-of-the-art fitness center
Complimentary chef-prepared lunches monthly
Beautiful walking trail around our offices
Team Member appreciation events throughout the year
Food truck events featuring local favorites
Professional development, mentoring, and continuing education
Competitive benefits package including medical, dental, vision, paid time off, 401(k), and more
At Security First, you'll find a collaborative culture where people genuinely enjoy working together and where your expertise is valued.