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Customer Experience Analyst Internship Jobs (NOW HIRING)

Philips

Customer Experience Analyst

Nashville, TN · On-site

$98K - $156K/yr

Job Title Customer Experience Analyst Do you like to transform complex data into clear and impactful narratives? As part of the Philips Healthcare North America Region Strategy & Growth team, the ...

TalentSky

Customer Experience Analyst

Redwood City, CA · On-site

The Customer Experience Analyst contributes to the TalentSky mission by assuring that each TalentSky enterprise customer is successfully on-boarded, trained, and given all the information they need ...

ACV

Customer Experience Analyst I

Buffalo, NY · On-site

$23 - $27/hr

The Analyst I, Customer Experience role is a critical position in the Customer Experience (CX) department and reports directly to the Manager, Operations & CX. As a Customer Experience Analyst I, you ...

acv

Customer Experience Analyst I

Buffalo, NY

The Analyst I, Customer Experience role is a critical position in the Customer Experience (CX) department and reports directly to the Manager, Operations & CX. As a Customer Experience Analyst I, you ...

acv

Customer Experience Analyst I

Buffalo, NY · On-site

The Analyst I, Customer Experience role is a critical position in the Customer Experience (CX) department and reports directly to the Manager, Operations & CX. As a Customer Experience Analyst I, you ...

ACV, INC.

Customer Experience Analyst I

Buffalo, NY

The Analyst I, Customer Experience role is a critical position in the Customer Experience (CX) department and reports directly to the Manager, Operations & CX. As a Customer Experience Analyst I, you ...

DataMap

Customer Experience Analyst I

Overland Park, KS · On-site

$50K - $70K/yr

Customer Experience Analyst I Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client-experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...

DataMap

Customer Experience Analyst II

Overland Park, KS · On-site

$70K - $90K/yr

Customer Experience Analyst II Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client-experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...

DataMap

Customer Experience Analyst II

Overland Park, KS · On-site

$70K - $90K/yr

Customer Experience Analyst II Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client -experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...

DataMap

Customer Experience Analyst III

Overland Park, KS · On-site

$90K - $120K/yr

Customer Experience Analyst III Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client -experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...

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Customer Experience Analyst Internship information

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How much do customer experience analyst internship jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for customer experience analyst internship in the United States is $34.99, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $38.22 per hour, depending on experience, location, and employer.

What does a Customer Experience Analyst Intern do?

A Customer Experience Analyst Intern supports the team in analyzing customer feedback, behaviors, and satisfaction metrics to improve the overall customer journey. They help collect and interpret data from various sources such as surveys, support tickets, and social media. Their responsibilities often include creating reports, identifying trends, and suggesting actionable insights to enhance the customer experience. This role is ideal for those interested in data analysis, customer service, and process improvement.

What are the key skills and qualifications needed to thrive as a Customer Experience Analyst Intern, and why are they important?

To thrive as a Customer Experience Analyst Intern, you need strong analytical skills, attention to detail, and a background in business, marketing, or a related field. Familiarity with data analysis tools (such as Excel, SQL, or customer feedback platforms) and experience with CRM systems are typically expected. Excellent communication, problem-solving abilities, and a customer-centric mindset help interns stand out in this role. These skills are crucial for accurately interpreting customer data, identifying actionable insights, and driving improvements in customer satisfaction.

What types of projects and tasks can a Customer Experience Analyst Intern expect to work on during their internship?

As a Customer Experience Analyst Intern, you can expect to work on a variety of projects such as analyzing customer feedback data, mapping customer journeys, and preparing reports that highlight areas for process improvement. You may also assist with designing surveys, tracking customer satisfaction metrics, and collaborating with cross-functional teams like marketing or product management to implement customer-centric solutions. These experiences provide valuable insights into both the analytical and interpersonal aspects of customer experience, preparing you for potential growth within the field.

What is the difference between Customer Experience Analyst Internship vs Customer Experience Analyst?

AspectCustomer Experience Analyst InternshipCustomer Experience Analyst
Required CredentialsTypically pursuing or recent graduate, some internships may require coursework in marketing, business, or related fieldsBachelor's degree in business, marketing, or related field; experience preferred
Work EnvironmentTemporary, entry-level, training-focused, often part-time or summerFull-time, ongoing role within a company, more responsibility
Employer & Industry UsageUsed by companies for training and talent pipeline in customer experience departmentsUsed by organizations to analyze and improve customer satisfaction and loyalty

The Customer Experience Analyst Internship is a temporary, entry-level position designed for students or recent graduates gaining exposure to customer insights. In contrast, the Customer Experience Analyst is a full-time role with greater responsibilities in analyzing customer data and improving service quality. Both roles are common in customer-focused industries and share similar educational backgrounds, but differ in scope and permanence.

More about Customer Experience Analyst Internship jobs
What cities are hiring for Customer Experience Analyst Internship jobs? Cities with the most Customer Experience Analyst Internship job openings:
What are the most commonly searched types of Customer Experience Analyst jobs? The most popular types of Customer Experience Analyst jobs are:
What states have the most Customer Experience Analyst Internship jobs? States with the most job openings for Customer Experience Analyst Internship jobs include:
What job categories do people searching Customer Experience Analyst Internship jobs look for? The top searched job categories for Customer Experience Analyst Internship jobs are:
Customer Experience Analyst Internship jobs near you
Infographic showing various Customer Experience Analyst Internship job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 7% Full Time, 87% Part Time, and 3% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $72,775 per year, or $35 per hour.
Customer Experience Analyst

Customer Experience Analyst

Philips

Nashville, TN • On-site

$98K - $156K/yr

Full-time

Retirement, PTO

Posted 11 days ago

Philips rating

8.1

Company rating: 8.1 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

40th of 139 rated electronics manufacturers

Job description

Job Title
Customer Experience Analyst
Job Description
Do you like to transform complex data into clear and impactful narratives? As part of the Philips Healthcare North America Region Strategy & Growth team, the Customer Experience Data Analyst serves as a strategic analytics partner, turning complex healthcare customer data-primarily unstructured survey verbatim feedback-into clear, actionable customer intelligence. This role leverages advanced analytics and AI-enabled text analysis to transform large-scale Voice-of-Customer data, enabling the shift from manual feedback review to scalable, insight-driven action. The work directly supports account retention, operational improvement, and executive decision-making across B2B healthcare customers.
Your role:
  • As the agentic AI verbatim analytics subject matter expert, you will partner with Customer Experience leadership, Data Strategy and Analytics, Service Operations, Product, and Commercial teams to embed customer feedback insights across the end-to-end customer journey.
  • Drive the effective evolution of the AI-based platform to analyze unstructured verbatim data, including theme extraction, sentiment analysis, and trend identification. Validate and interpret AI outputs for business impact, with a focus on open-ended survey feedback, journey mapping, and root-cause analysis.
  • Combine verbatim insights with structured CX, CRM, and transactional data to develop holistic customer experience intelligence that supports prioritization and action. Translate findings into actionable reporting and analytics that inform decision-making.
  • Assist with design of dashboards-using Databricks & Power BI-that turn complex data into clear, decision-ready insights for CX leaders and cross-functional stakeholders. Present findings through concise narratives and visualizations, effectively communicating methods and implications to both technical and non-technical audiences, including senior leaders.
  • Work with business partners to convert insights into process improvements, capability enhancements, and measurable CX outcomes. Handle sensitive customer and healthcare-related information responsibly, ensuring alignment with data privacy, security, and regulatory requirements.

You're the right fit if:
  • You have a Bachelor's degree in Data Analytics, Data Science, Market Research, Business Intelligence, or a related field. Master's degree preferred.
  • You've acquired 5+ years of experience in analytics roles, preferably with direct exposure to qualitative data.
  • You have demonstrated hands-on experience analyzing unstructured or text-based data, such as open-ended survey responses, customer comments, or feedback transcripts.
  • Your skills include strong proficiency with Power BI, Databricks and Excel for analysis, visualization, and storytelling.
  • You have experience translating analytic findings into clear business insights and recommendations.
  • You have proven ability to work cross-functionally and engage stakeholders to drive action from data.
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company's facilities.
Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is an office-based role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
  • Learn more about our business.
  • Discover our rich and exciting history.
  • Learn more about our purpose.
  • Learn more about our culture.

Philips Transparency Details
The pay range for this position in Nashville, TN is $98,000 to $156,000.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to either Nashville, TN.
#LI-PH1
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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