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Customer Experience Analyst Internship Jobs (NOW HIRING)

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Customer Experience Analyst I

Customer Experience Analyst The Customer Experience Analyst is exposed to various aspects of U.S. Steel's overall business and will manage a specific group of customer accounts to achieve major ...

PTC

Senior Customer Experience Analyst

Boston, MA · On-site

$90K - $121K/yr

Customer Experience is a core priority at PTC. Understanding, analyzing, and acting on the Voice of the Customer (VoC) is essential to driving growth, retention, and long-term success. Our VoC ...

ACV

Customer Experience Analyst I

Buffalo, NY · On-site

$23 - $27/hr

The Analyst I, Customer Experience role is a critical position in the Customer Experience (CX) department and reports directly to the Sr Manager, Operations & CX. As a Customer Experience Analyst I ...

PTC

Senior Customer Experience Analyst

Boston, MA · On-site

$90K - $121K/yr

Customer Experience is a core priority at PTC. Understanding, analyzing, and acting on the Voice of the Customer (VoC) is essential to driving growth, retention, and long-term success. Our VoC ...

The Mutual Group

Customer Experience Internship

Iowa, LA · Hybrid

$20/hr

Customer Experience We are seeking an enthusiastic and curious Customer Experience Intern to join ... Analytics, Journalism/Communications. * Strong verbal and written communication skills, with the ...

The Mutual Group

Customer Experience Internship

Iowa, LA · Hybrid

$20/hr

Customer Experience We are seeking an enthusiastic and curious Customer Experience Intern to join ... Analytics, Journalism/Communications. * Strong verbal and written communication skills, with the ...

ConnectPrep

Data Analyst Internship

Washington, DC · On-site +1

Our goal is to redefine "tutoring" - to use data, insight, and our extensive teaching experience ... We are offering a Data Analyst Internship for qualified candidates. This is a cross-disciplinary ...

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Customer Experience Analyst Internship information

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How much do customer experience analyst internship jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer experience analyst internship in the United States is $34.99, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $38.22 per hour, depending on experience, location, and employer.

What does a customer experience analyst intern do?

A Customer Experience Analyst Intern supports the team in analyzing customer feedback, behaviors, and satisfaction metrics to improve the overall customer journey. They help collect and interpret data from various sources such as surveys, support tickets, and social media. Their responsibilities often include creating reports, identifying trends, and suggesting actionable insights to enhance the customer experience. This role is ideal for those interested in data analysis, customer service, and process improvement.

What are the key skills and qualifications needed to thrive as a customer experience analyst intern, and why are they important?

To thrive as a Customer Experience Analyst Intern, you need strong analytical skills, attention to detail, and a background in business, marketing, or a related field. Familiarity with data analysis tools (such as Excel, SQL, or customer feedback platforms) and experience with CRM systems are typically expected. Excellent communication, problem-solving abilities, and a customer-centric mindset help interns stand out in this role. These skills are crucial for accurately interpreting customer data, identifying actionable insights, and driving improvements in customer satisfaction.

What types of projects and tasks can a customer experience analyst intern expect to work on during their internship?

As a Customer Experience Analyst Intern, you can expect to work on a variety of projects such as analyzing customer feedback data, mapping customer journeys, and preparing reports that highlight areas for process improvement. You may also assist with designing surveys, tracking customer satisfaction metrics, and collaborating with cross-functional teams like marketing or product management to implement customer-centric solutions. These experiences provide valuable insights into both the analytical and interpersonal aspects of customer experience, preparing you for potential growth within the field.

What is the difference between Customer Experience Analyst Internship vs Customer Experience Analyst?

AspectCustomer Experience Analyst InternshipCustomer Experience Analyst
Required CredentialsTypically pursuing or recent graduate, some internships may require coursework in marketing, business, or related fieldsBachelor's degree in business, marketing, or related field; experience preferred
Work EnvironmentTemporary, entry-level, training-focused, often part-time or summerFull-time, ongoing role within a company, more responsibility
Employer & Industry UsageUsed by companies for training and talent pipeline in customer experience departmentsUsed by organizations to analyze and improve customer satisfaction and loyalty

The Customer Experience Analyst Internship is a temporary, entry-level position designed for students or recent graduates gaining exposure to customer insights. In contrast, the Customer Experience Analyst is a full-time role with greater responsibilities in analyzing customer data and improving service quality. Both roles are common in customer-focused industries and share similar educational backgrounds, but differ in scope and permanence.

What cities are hiring for Customer Experience Analyst Internship jobs? Cities with the most Customer Experience Analyst Internship job openings:
What are the most commonly searched types of Customer Experience Analyst jobs? The most popular types of Customer Experience Analyst jobs are:
What states have the most Customer Experience Analyst Internship jobs? States with the most job openings for Customer Experience Analyst Internship jobs include:
Customer Experience Analyst Internship jobs near you
Infographic showing various Customer Experience Analyst Internship job openings in the United States as of June 2026, with employment types broken down into 10% Full Time, and 90% Part Time. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $72,775 per year, or $35 per hour.

Customer Experience Analyst 1

HNI Workplace Furnishings

Muscatine, IA • On-site

Other

Posted 9 days ago

Job description

Description
Position at HNI Workplace Furnishings
HNI Corporation is a global family of brands for the workplace and home dedicated to enhancing the spaces where we live, work, and gather. We pride ourselves on fostering an environment where we make a positive impact on others; upholding our beliefs in integrity, inclusion and belonging.
Your Impact Starts the Day You Do!
What We Need:
We are looking for a Customer Experience Analyst 1 to join our HNI Workplace Furnishings team.
The Customer Experience Analyst 1 is responsible for sourcing, analyzing, and presenting data to support decision-making. This role will improve order and material flow, assist in developing sustainable processes and tools for member performance transparency, create basic forecasting models for work volume, and support the development of departmental reporting and data visibility.
What You Will Do:
  • Independently analyze case or order data to identify service improvement opportunities and trends, develop advanced tools to effectively articulate business processes to both internal and external stakeholders.
  • Lead the collection, processing, and analysis of data to generate informed decisions and reports, ensuring enhanced data integrity and program quality across diverse platforms.
  • Spearhead the documentation and refinement of processes, significantly improving the functionality of data source tools, reports, and dashboards to drive continuous enhancement of customer experience.
  • Participate with cross-functional teams to actively identify and scope key initiatives aimed at optimizing service performance and enhancing overall customer satisfaction.
  • Manage the deconstruction of complex problems. Lead discussions and employ advanced problem-solving approaches to address large-scale issues efficiently and effectively.
  • Lead and oversee the organization, planning, and project management of initiatives. Set clear expectations, ensure accountability, and provide detailed progress reports to senior organizational leaders.
  • Drive comprehensive change initiatives from inception through completion. Taking charge of presenting technical and non-technical information and delivering training sessions to users at all levels of the organization.
What You Have:
  • High school diploma or equivalent required. Associate's degree in Finance, Business Administration, or related field preferred.
  • At least 1 year of relevant experience required; 2 years of experience preferred.
What You're Good At:
  • Basic understanding of customer-facing operations and business processes.
  • Experience with customer support systems such as Excel and Power BI.
  • Clear written and verbal communication skills.
  • Strong problem-solving mindset and attention to detail.
  • Ability to work both independently and collaboratively.
  • Willingness to learn systems, tools, and organizational processes.

HNI Corporation (NYSE: HNI) is a manufacturer of workplace furnishings and building products, operating under two segments. The workplace furnishings segment is a leading global designer and provider of commercial furnishings, going to market under multiple unique brands. The residential building products segment is the nation's leading manufacturer and marketer of hearth products.We offer benefits starting from Day 1. To learn more, visit www.HNIbenefits.com.Our company endeavors to make www.hnicareers.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 563-272-7400 or via email at [email protected] Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.

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