Analyze customer experience data and feedback to identify trends, issues, and opportunities for improvement. * Assist with business process analysis, requirements gathering, and workflow ...
Analyze customer experience data and feedback to identify trends, issues, and opportunities for improvement. * Assist with business process analysis, requirements gathering, and workflow ...
The Customer Experience Analyst contributes to the TalentSky mission by assuring that each TalentSky enterprise customer is successfully on-boarded, trained, and given all the information they need ...
The Customer Experience Analyst contributes to the TalentSky mission by assuring that each TalentSky enterprise customer is successfully on-boarded, trained, and given all the information they need ...
The Customer Experience Analyst contributes to the TalentSky mission by assuring that each TalentSky enterprise customer is successfully on-boarded, trained, and given all the information they need ...
The Customer Experience Analyst contributes to the TalentSky mission by assuring that each TalentSky enterprise customer is successfully on-boarded, trained, and given all the information they need ...
Customer Experience Analyst Chandler, AZ - Orlando, FL - London, UK At Boundless Learning we are empowering our customers to deliver exceptional experiences that expand opportunities for learners ...
Customer Experience Analyst Chandler, AZ - Orlando, FL - London, UK At Boundless Learning we are empowering our customers to deliver exceptional experiences that expand opportunities for learners ...
Customer Experience Analyst - REMOTE
Austin, TX · On-site +1
Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with ...
Customer Experience Analyst - REMOTE
Austin, TX · On-site +1
Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with ...
Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with ...
Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with ...
WGL - Customer Experience Analyst
Springfield, VA · On-site
$79K - $114K/yr
Position Summary The Customer Experience Analyst reports to the Manager, Customer Experience and will support Washington Gas's customer experience (CX) strategy by capturing and analyzing customer ...
WGL - Customer Experience Analyst
Springfield, VA · On-site
$79K - $114K/yr
Position Summary The Customer Experience Analyst reports to the Manager, Customer Experience and will support Washington Gas's customer experience (CX) strategy by capturing and analyzing customer ...
WGL - Customer Experience Analyst
$79K - $114K/yr
Position Summary The Customer Experience Analyst reports to the Manager, Customer Experience and will support Washington Gas's customer experience (CX) strategy by capturing and analyzing customer ...
WGL - Customer Experience Analyst
$79K - $114K/yr
Position Summary The Customer Experience Analyst reports to the Manager, Customer Experience and will support Washington Gas's customer experience (CX) strategy by capturing and analyzing customer ...
The Customer Experience Analyst is exposed to various aspects of U.S. Steel's overall business and will manage a specific group of customer accounts to achieve major business objectives. The ...
The Customer Experience Analyst is exposed to various aspects of U.S. Steel's overall business and will manage a specific group of customer accounts to achieve major business objectives. The ...
Customer Experience Analyst I
Overland Park, KS · On-site
$50K - $70K/yr
Customer Experience Analyst I Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client-experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...
Customer Experience Analyst I
Overland Park, KS · On-site
$50K - $70K/yr
Customer Experience Analyst I Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client-experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...
Customer Experience Analyst III Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client-experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...
Customer Experience Analyst III Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client-experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...
Customer Experience Analyst I
Overland Park, KS · On-site
$50K - $70K/yr
Customer Experience Analyst I Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client -experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...
Quick apply
Customer Experience Analyst I
Overland Park, KS · On-site
$50K - $70K/yr
Customer Experience Analyst I Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client -experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...
Customer Experience Analyst I Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client-experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...
Customer Experience Analyst I Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client-experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...
Customer Experience Analyst III Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client-experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...
Customer Experience Analyst III Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client-experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...
Customer Experience Analyst II
Overland Park, KS · On-site
$70K - $90K/yr
Customer Experience Analyst II Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client-experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...
Customer Experience Analyst II
Overland Park, KS · On-site
$70K - $90K/yr
Customer Experience Analyst II Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client-experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...
Senior Customer Experience Analyst
$100K - $120K/yr
Senior Customer Experience Analyst Reports to: Senior Director, Customer Experience Location: Remote About PTC PTC is transforming how the physical and digital worlds connect. Our software helps ...
Senior Customer Experience Analyst
$100K - $120K/yr
Senior Customer Experience Analyst Reports to: Senior Director, Customer Experience Location: Remote About PTC PTC is transforming how the physical and digital worlds connect. Our software helps ...
Customer Experience Analyst II
Overland Park, KS · On-site
$70K - $90K/yr
Customer Experience Analyst II Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client -experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...
Quick apply
Customer Experience Analyst II
Overland Park, KS · On-site
$70K - $90K/yr
Customer Experience Analyst II Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client -experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...
Customer Experience Analyst II Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client-experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...
Customer Experience Analyst II Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client-experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...
The Customer Experience Analyst is exposed to various aspects of U.S. Steel's overall business and will manage a specific group of customer accounts to achieve major business objectives. The ...
The Customer Experience Analyst is exposed to various aspects of U.S. Steel's overall business and will manage a specific group of customer accounts to achieve major business objectives. The ...
Customer Experience Analyst III
Overland Park, KS · On-site
$90K - $120K/yr
Customer Experience Analyst III Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client-experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...
Customer Experience Analyst III
Overland Park, KS · On-site
$90K - $120K/yr
Customer Experience Analyst III Location: Overland Park, KS Company: DataMap Client Work: www.datamap.ai/client-experience Why Join DataMap? At DataMap, we implement cutting-edge financial and ...
Customer Experience Analyst Temporary information
See salary details
$18.75 - $23.21
8% of jobs
$23.21 - $27.67
2% of jobs
$27.67 - $32.12
14% of jobs
$32.24 is the 25th percentile. Wages below this are outliers.
$32.12 - $36.58
32% of jobs
$36.58 - $41.04
14% of jobs
$43.64 is the 75th percentile. Wages above this are outliers.
$41.04 - $45.50
9% of jobs
$45.50 - $49.96
6% of jobs
$49.96 - $54.41
3% of jobs
$54.41 - $58.87
3% of jobs
$58.87 - $63.33
5% of jobs
$63.33 - $67.79
3% of jobs
$18
$40
$67
How much do customer experience analyst temporary jobs pay per hour?
What is the difference between Customer Experience Analyst Temporary vs Customer Experience Analyst?
| Aspect | Customer Experience Analyst Temporary | Customer Experience Analyst |
|---|---|---|
| Duration | Short-term, project-based or seasonal | Full-time, ongoing role |
| Credentials | Typically requires a bachelor’s degree in business, marketing, or related field | Same as temporary, often with additional certifications preferred |
| Work Environment | Temporary assignments in various companies or departments | Permanent position within a company |
| Responsibilities | Data analysis, customer feedback collection, reporting | In-depth customer journey analysis, strategy development, stakeholder communication |
The main difference between a Customer Experience Analyst Temporary and a Customer Experience Analyst lies in the employment duration and scope. Temporary roles are short-term, project-based, and often involve similar responsibilities, while permanent analysts have ongoing responsibilities within a company. Both roles require similar skills and qualifications, but the employment type influences the work environment and career stability.

Full-time
Posted 23 days ago
Job description
Looking to shape the future of digital customer engagement? Join Spectrum’s Digital Service and Customer Experience team, where you’ll champion innovative solutions and deliver seamless self-service across every touch point. As a Digital Service and Customer Experience Analyst, you’ll play a key role in shaping process design, system changes and technology adoption to ensure Spectrum delivers industry-leading customer satisfaction.
This position is in an office environment with a hybrid work schedule. Eligible employees can work from home up to one day each week.
How You’ll Make an Impact
- Analyze customer experience data and feedback to identify trends, issues, and opportunities for improvement.
- Assist with business process analysis, requirements gathering, and workflow documentation for CX-related initiatives.
- Evaluate customer feedback, verbatims, and scores to identify themes and actionable insights.
- Recommend improvements that support strategic, data-driven decision-making and improved customer outcomes.
- Create customer journey maps, channel flows, and other experience documentation to support project and design efforts.
- Facilitate collaboration across teams to align on customer experience priorities and future-state solutions.
- Build and maintain effective working relationships with stakeholders and business partners.
- Monitor CX performance metrics and support continuous improvement efforts across customer touchpoints.
What You’ll Bring to Spectrum
Required Qualifications
Education
- Bachelor’s degree in Business Administration or related field or equivalent experience
Experience
- 3+ years business operations analysis experience
- 3+ years telecommunications or technology/software product experienc
Skills
- Passion for customer-centric solutions and delivering exceptional customer experiences
- Ability to apply business objectives to functional areas
- Strong written and verbal communication skills
- Skill in analyzing and synthesizing complex data
- Rapid identification of business problems and opportunities
- Capacity to define key performance indicators and metrics
- Proficiency in preparing and presenting data-driven presentations
- Decision-making and problem-solving skills under pressure
- Effective prioritization and management of multiple projects
- Initiative and sound judgment in accomplishing duties
- Proficient use of personal computer and software applications such as Word, Excel, Visio
- Ability to partner with internal and external stakeholders including vendors
- Knowledge of process and project management
Preferred Qualifications
Experience
- 3+ years project management experience
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A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.Qualifications:
What You’ll Bring to Spectrum
Required Qualifications
Education
- Bachelor’s degree in Business Administration or related field or equivalent experience
Experience
- 3+ years business operations analysis experience
- 3+ years telecommunications or technology/software product experienc
Skills
- Passion for customer-centric solutions and delivering exceptional customer experiences
- Ability to apply business objectives to functional areas
- Strong written and verbal communication skills
- Skill in analyzing and synthesizing complex data
- Rapid identification of business problems and opportunities
- Capacity to define key performance indicators and metrics
- Proficiency in preparing and presenting data-driven presentations
- Decision-making and problem-solving skills under pressure
- Effective prioritization and management of multiple projects
- Initiative and sound judgment in accomplishing duties
- Proficient use of personal computer and software applications such as Word, Excel, Visio
- Ability to partner with internal and external stakeholders including vendors
- Knowledge of process and project management
Preferred Qualifications
Experience
- 3+ years project management experience